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Serving Over 20,000 US Medical Transcriptionists

IMEDX

Posted By: Dee on 2009-06-23
In Reply to: imedx - MTer

Here is what I know.  I have been one of their editors for a few months.  They are very unresponsive to me as an editor.  Even though they have told me repeatedly that they are very happy with my work, they won't respond to me when there is an issue with my not receiving files and/or communication from my supervisor.  I have had problems with my supervisor (who at first seemed nice) contacting me and my receiving her e-mails as much as three days after she sends them.  This, obviously, is a major problem.  I have sent e-mails and made numerous phone calls and sent IMs about this issue, with no one contacting me for over a week at a time, all the while receiving no work -- I mean the work suddenly dried up.  The pay for editing Indian transcriptionists' work (plus giving paragraphs of feedback daily which is not figured into the line count) is .02 per line.  I was sent plentiful work at first and also promised that there were some BIG accounts coming, which did not happen.  They began back-peddling on that promise very soon after I was hired.  And then the problems with communicating with my supervisor just compounded things.  For the second time in a month, I have not heard from them in over a week.  I have received almost no work for an entire pay period.  It is for the best, I know, since I would not have left them in a total lurch the way they have done me, and I know from all of these problems to just move on.  I wouldn't have done it otherwise, but since they have shown me complete disregard, I have sought other employment.  These people care nothing for me, even though I have done a very good job for them for VERY low pay.  They do not mind one bit leaving me wondering what is going on and with no work while I have bills to pay.  What is it with Kentucky-based transcription companies that are affiliated with Indian workers?  Are they all shady, greedy, and rude?  I know you will make your own decision about working for them.  I just wanted to share my experience in the hope that it will give you more facts on which to base your decision.   I should have known better when I found out that the work I would be editing would be from Indian transcriptionists.  I was just trying to give it a chance and not let any prejudices get in the way of my working for a living.  I also felt I really needed the job.  I learned a lesson, though!  I won't work for another company that outsources to India. 


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