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Serving Over 20,000 US Medical Transcriptionists

If docs would spend 5 seconds...sm

Posted By: Bayou MT on 2008-09-18
In Reply to: When the day comes where all MTs adopt the attitude (sm) - TTworkerbee

spelling another doctor's name, which they believe we're automatically supposed to know how to spell, it would save a lot of grief.  But MTSOs are quiescent about this, even though they know it's a hardship on us...what the heck, it's not THEIR time.  Don't want to spell a doc's name... their 5 seconds is worth more than 10 minutes of my time looking it up.  Tough!!  Blanks are in.  Let THEM fill it in.


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A good mix. I don't mind ESL docs. I think that some U.S. docs are worse! nm
nm
10 seconds of dictation = 15 lines?
I want to see that. Not even voice recognition is t h a t fast, I mean without errors! Are we in a marathon?
Quick! SPEND it! SPEND it !!!!!
.
10 seconds = 1.5 lines closer to reality...nm
x
I agree they should spend
some time trying to correct the problem, but the main problem was the line count situation on the Vianetta platform. When I started with them, it was lovely. Work was flowing, no major problems. Then they changed platforms. That's when the problems came. Mgmt there kept telling us they were working on the problems with the line count, but nothing ever changed. Every payday same thing - we are working on it.. yada yada yada. So the moment you question the higher-ups about the line count they want to get ugly with you. Like we weren't supposed to ask about our line count. And you know, in the end, if they would have been just a little bit more understanding and more willing to explain to us what was really going on, things might have been different.
and I agree with you. I spend
so much time making sure sometimes I've done it as right as can be done that I, don't have the volume others might produce, but I believe I have the quality. If I was the boss, I'd sure eliminate the lazy ones.
Apparently nowhere - they spend all the time on here....sm
It sounds a few of them need psychiatry help.
Exactly! I spend more time waiting for
work than I do actually typing! Such a joke!
I do not want to spend my UNPAID time...

on the phone dealing with computer problems almost every day and then make less per hour while doing it. 


I was thinking that maybe they would up the pay after a period of time and then it could be a decent place to work as far as editing compensation goes.  Like I said before, I think MQ has the right idea.  They are paying 80%, which would equal 6 cpl if Transcend went with 80% instead of the current 55%, which equals around 4 cpl.  I wouldn't be on here fussing if that were the case.  Hopefully, management will come to understand that the cut was just too much for a lot of us, especially the higher producers.  And you are right, there are a lot of people making the same amount or more editing than they did typing, but these are the people who were slower to begin with.  THAT IS A PROVEN FACT!!  I believe they will love the new editing and compensation.  I do, however, feel that it is not a fit for the higher producers, plain and simple.  So what more do I want, I want to paid a fair wage for my experience and the work that I produce.  That is what I want, and I don't think that is too much to ask.  I am not trying to break the company, just make a decent living.  I want the company to profit along with the employees.  That is what I would want if it were a perfect world. 


Server down more than it is up. You have to spend a ton of time with the
It sucks totally!
To spend more time with my kids
I knew that I could get a job doing this anywhere in the country and make an okay living doing it. It would also enable me to work around my life, not live around my work.
I truly think that if every doctor or dictator had to spend
was forced to listen to themselves for a period of time...say an hour or two, I would almost bet the farm that a lot of mumblemouths, yawners, eaters, and people who dictate in the bathroom while they are flushing would change their habits radically. Or sending their dictation EXACTLY the way they say it...um...uh...uh...ummmm........hmmmm.........dead air....You know the ones.

No one will ever convince me differently. LOL. IN a perfect world maybe. in the MT world??? Not!!!
I have 3 accts and spend 85% of my time on 1 of those; sm
I almost never run out of work. Good for you that you found some place else that is a better fit for you. However, some of us are happy and do well there.
That's so true. Sometimes I spend a lot of time (sm)
looking up old reports, more than I would like; but I want to put out a good report, not a piece of crap.  I want to be proud of my work which I am.
They sure didn't spend $ on raises for us NM
xx
No. That's a company who won't spend the time it
takes for you to get these talkers down. The test then pretty much says nothing about your actual transcription skills.

In my opinion.


transcribing....you spend your time.
nm
Maybe you should spend your time working instead
of wasting time on stuff that doesn't matter.  Don't you have anything better to do with your time?   You actually wasted time thinking this clever little thing up?   Go find another job and quit trying to be an MT advocate.  This is getting really old.   Yawn!   Not every company has cut wages in half, so quit using the company board to get back at the your sad company.  Yawn again! 
If you go to the same store every day and spend a lot of money and your neighbor
and the storeowner gives your neighbor a $50 discount for being a new shopper, would you feel entitled to a discount because you gave the shopper so much of your business? Better yet, big insurance companies send a lot of business to doctors and hospitals and they get discounts on the medical bills that individual patients with no insurance can't get.  Are the big insurance companies entitled to this because they give more business than the individual patients?
Why pay that for a field that is drying up? Spend money going to
kdkdkd
What does that have to do with MT? I don't care how the owners spend their money. sm

You obviously need professional help.  My paycheck is always correct and on time and I am pleased with my pay.  Even IF the owner is a big gambler and spends her money on slots (which I don't believe), WHO CARES?


You really should find something healthier to obsess about.


Wow, I spend my time typing and waiting...
I pay not one bit of attention to my queue. I had not noted this AT ALL, but thanks for the heads up. Why is TT so shooting themselves in the foot? I left a shady company to come to TT just for that reason, because they had a great reputation and did not pull stuff like this. I certainly hope they realize what they are doing and nip it in the bud NOW. If they can salvage their reputation at this point, they may be able to pull out being one of the 3 to 5 left standing with all the work when this shakes out. Otherwise, they will be laughed at like MQ.
If you spend a little time reading the archives you'll see
lots of posts about how many are  unhappy at Focus and are looking or left.  
Please name the company and save us the time we might spend applying. nm
nm
The "lead" probably quit if she had to spend her time begging for workers...sm
Doubt she was demoted - leads are too hard to come by.  She probably quit management so she could get lines herself, or quit completely because she got tired of having to constantly recruit for accounts that were understaffed.
And to top that off Laurie and I spend more time sending files, training, and doing other managerial
x
I'd have to agree with the testing of 6 voice files. Turned me off. Who has time to spend doing a
of those tests... I need a job not a day of testing.
In my limited jobseeking experience I'm finding I only get to learn line rate after I spend hours
.
Could be because all they can get from the docs is 11 cpl....nm
x
ESL docs
Im having a very hard time with all the discussion that I see on the boards regarding ESL doctors  -- I have been in this business 20+ years and it takes time to develop an ear to be able to understand ESL doctors  -- if you have a friend who is an MT, have her on instant message and ASK what the doctor might be saying  -- there have been times too, with her and my experience where she has played her stuck spot back and I heard as clear as a bell what the doctor was saying  -- unfortunately, the schools with their training don't do ESL doctors and this is the reason that 99.9% of the companies wont hire without experience - PLEASE resign yourselves that ESL docs are going away unfortunately
with ESL docs, you just never know..sm
You could have great ESL dictators, and at .09/line, you would be paid at least close to what a good Transcriptionist is worth (still not enough as our wages are pitiful now). On the other hand, if you have really terrible ESL dictators, that .09 could easily become comparable to making .05/line if you have to slow down to understand the doctor. With ESL's, you really don't know until after you have made that commitment. However, as a previous MTSO, I would never give one person all of the crappy dictators. Rather, I tried to distribute the work evenly to give everyone a fair shot at a decent line count. Good luck in your decision. Try bargaining. Tell them you feel ESL doctors are worth the extra compensation because often times your hourly production is decreased because they do not dictate proper English sentences, mispronounce words etc, and tell them you believe the work is worth .10/line and you will strongly consider the position.
Docs
who eat, slurp, roll hard candy or lozenges in their mouth, sniffing their nose constantly all while speaking....especially the eating while dictating drives me CRAZY!  It is just like having a rude person standing right next to your ear eating smacking his food.  GRRRRRRRR 
the docs may not NEED it but its sm
not for you to decide. If thats what they want and you do their work, then you do it or you don't work. I don't like it either, but they don't dictate their reports to suit the lifestyle of your or me. I don't understand why people can't see its the profession, you aren't going to change it. you need to get a new profession.

As far as the grocery clerks and weekends, etc. etc. They don't all call in sick and not work. Years ago when some of these supermarket chains were union, they made good money and those people worked their hind ends off, weekends, nights, holidays the whole bit. I know because my hubby is now drawing retirement from one of the chains. Seems to me we have a whole generation of younger folks that don't want to work but like the other poster said, they just want to p*ss and moan!
Rotten docs

Dear Doctor:


While I have a great deal of respect for what you do, you aggravate me.


Please, when you are addressing a letter be courteous enough to include the CITY and the STATE, and if you spell something don't spell ROAD for me, because, trust me, I learned how to spell road in the second grade!


Don't make me search for 15 minutes to find something your lazy ### could have read off the chart, because I only made 14 cents to type that letter, and my time and skill is worth more than 60 cents an hour. 


And while I am venting, how about you say pheochromatoma, instead of feo, if that is what you mean.  Don't be so lazy my job is 100 times harder.


If thats all they can get from the docs, get a different account!! There are more out there
I'm tired of these companies expecting IC work for 8 cpl, have a set schedule and thats even when I'm offering to do ops mainly!! Thats disgusting. I can just as easy do the basic 4, have a set schedule and not have to pay my own social security and taxes! Dont take it!
No ESL docs, no op notes (as far as I know) SM

They are mainly consults, soap notes, some radiology.  You use their templates and get paid for headers/footers.


I don't know if everyone makes the same, but I make 8 cpl (55 characters per line) without spaces.  I compared it to the normal 65 characters per line with spaces, and it is equivalent to 8 cents per line with spaces.  So, not too bad...just average I guess. 


But the dictators are really clear and there are a lot of samples.  I think the work is pretty easy.  I think it makes a really good p.r.n. position. 


Good luck with whatever you decide to do. :)


Chickadee


You need to realize that about 80 pc of the docs sm

practicing acute care in this country are ESL.  It is what it is. 


I like them a lot better than the native English speakers, who slur words, like to play with the language.  ESLs learn one way to say it, and they say it that way every time.  You just have to get used to it.


TransTech and ESL Docs
Well, you know...ANYONE who wants to continue to be a Transcriptionist had better become proficient in ESL docs. They are here to stay. If you had YOUR own business you would take the accounts to. I can do them. I moan a lot of times when I see a particular doctor's name come up for me to transcribe for, but it's all just part of the job. Like I said, better get used to it as there are more and more foreign doctors every day. I transcribe and I get paid and I don't feel cheated ONE bit.
All the decent docs have

TransTech did a big hiring blitz back in October last year for a new account, but the account almost immediately started going to VR, so the doable dictators left in a hurry!


The jobs that get sifted towards the MT's out of VR machine, thus, are the very difficult dictators that should be warned about their dictation habits.


The ExSpeech (editing platform) is very awkward and time consuming, so it is a catch 22 for the MT's. ExText has a good spell check and is easy platform to learn.


TransTech does not allow the MT's to check/verify our lines in the manner in which, in my opinion, we should be able to do. The CTRL I function does not give even a close line count and our pay stubs do not show it either -- just the word *piecework*. We can go to iChart; however, it does not show an immediate line count nor the jobs or line count per report -- only a total line count for a period of time per TransTech's counting method. It is a lot of trouble to go to iChart to get an immediate line count each time you choose to check your pace. We should be able to do this right from the platform/software that we are working in, IMO.


It seems our lines have been much harder to obtain in the past several months -- I suppose more to the dictators shuffled our way from VR, than anything that Transtech is doing with the line counts. I can't imagine them messing with our line counts in any form or fashion, as some companies have been accused of doing.


VR is the way of the future in order for the companies to be more profitable for themselves, so this is what we have to look forward to -- those of us who remain in the MT profession.


 


They use their own software. You get docs
s
all those horrible docs got you
Schizophrenic? You're like one of those people who sit in a bus & just starts telling and calling people names with no thought. All bark, no bite.
Number of docs
Are there any companies that assign a certain number of doctors?  I have too many to EVER make a good line count.
Docs using PC's instead of charts sm
The younger docs are now carrying laptops into the examining room, no more charts. My husband and I had extensive, large charts (which we earned through serious stuff) and now they have been replaced by the young staff coming in with a laptop, no more charts. I was not brave enough to ask at my last visit but I will this visit, Where are our huge charts? Mine used to make comments about the large chart and too many papers. I wanted to say, Do you ever read any of those reports? Very curt, very non-caring attitude, told me last time had had input all my allergies (which are serious) into his computer. I am really worried as my husband and I have been through a lot. I think they could very easily print a H&P from there if you went into a hospital. Two of my clients used to do open heart surgery and they would ask me to print out a H&P from the chart just before the surgery. Some of those people they had not seen in years. I explained that I would not do that as the patient could have developed an illness since last seen. You gotta thank computers for replacing us. Between outsourcing and electronic medical record, we are becoming distinct as the dinosaur. Just IMHO from this area anyway.
When I was inhouse the rad docs liked it
And at that hospital those same docs were pushing for VR.  Most of 'em liked to goof off for hours wandering the halls telling jokes, then wanted to read like mad when our MT staff was down to a couple night people, and whine that we didn't get it all typed for them to sign off before they went home.  So I think its fitting its going to bite them in the butt.
assigned docs
On my account, I have one doc that I am assigned to. My main priority is his work for that day. If other MTs are out or busy, I can be asked to help them out. It is hit or miss. Last week I did 10,000 lines (my hands were killing me) just helping out for the MTs on vacation.

The other account I work on is a pool, so I go there when I am done with my assigned work. This week, my doc is out and I am only working in the pool. It is backed up and getting further behind, and it is mostly very short jobs (20 seconds), so I much prefer my other account.

I understand there are some new docs coming on, so hopefully this will pick up.

I love having a few assigned docs since I get to know their style and makes my job much easier.

There is pretty much an even mix, but my ESLs are better than the US docs.
I am very happy with my account, my pay and the way I am treated.
Exams is what I mean. Docs are stretching
reports/exams out so long, I wish I was being paid by line.
Spheris is paying between 1.35
and 1.45 per exam.
Was getting 11 cent a line before but home-based hospital
employee. Much better.
I am PT. I do 600 lines/day. I share one of my two docs with
another person and it works out well. Key advice: Let your lead know if it is too much. They would rather know early than miss deadlines. I learned the hard way but now with sharing the one doc it is perfect.
NEVER whined about the hard docs...
I was offered by them when there were a lot of certain docs up they would assign me some different ones to break them up, but...I have not asked them to do that.  So don't assume....
If a lot of MTs, hosp. personnel, & docs are on all
s
If you hear docs discussing it,
I'd be very cautious to work for them.  Chances are, they're going to fly through that dictation faster than a speeding bullet.  You might be better off with an MTSO that pays by the minute rather than a private office.