If you have not been on this account, you cannot know what she is talking about. sm
Posted By: KeystrokesMT on 2009-06-06
In Reply to:
All accounts are different. The account is VERY difficult and it does take someone who is above average to stay on there and do well. I am not saying that there are not easier accounts or better accounts, just that this one is not all that bad once you are used to it. I have been on it for close to a year and produce over 15,000 lines a pay period, 7 hours a day, 5 days a week. DQS is an awesome platform.
Not all MTSOs are bad. Just because they tell you that you are doing a good job does not meen they are telling you everything you want to hear. If they are saying that, they mean it, at least with Keystrokes.
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If you ahve not been on this account, you cannot know what she is talking about. sm
All accounts are different. The account is VERY difficult and it does take someone who is above average to stay on there and do well. I am not saying that there are not easier accounts or better accounts, just that this one is not all that bad once you are used to it. I have been on it for close to a year and produce over 15,000 lines a pay period, 7 hours a day, 5 days a week. DQS is an awesome platform.
Not all MTSOs are bad. Just because they tell you that you are doing a good job does not meen they are telling you everything you want to hear. If they are saying that, they mean it, at least with Keystrokes.
Not just cardiology, other things. You might be talking about a different account
Perhaps it is a different server (there are 2 for regular 1 for rad), and that is why you are not getting the information. Why not just e mail your sup to ask to be trained on something else too. I did and that is the reason why I am working. They need to know if you are willing to learn new account specs, or go to another server, probably. But the new one I am working on I am getting fine reports.
I hope I don't get that account you're talking about either.
I am a little scared now.
what are you talking about - there is a huge backlog on the oncology account....
they are even offering bonuses to help get the work load into TAT. What account are you on and what center are you talking about?
Not talking about lines. Talking about what you actually
afsd
That account in Texas was not a MQ account. They did not use DQS on that account until KS started.
They are moving 3 other accounts to DQS between now and January 1st. I asked. The MQ accounts they have gotten in the past did not go to DQS. I followed my old account, which is how I know, and it was Meditech. The account is still run by KS and is a big account too.
Repeatedly told another new account would come soon, but it never did. In fact, our slow account is.
everyone else's backup account. What a disorganized mess.
Then when we MT's are **thrown on** an account because of lack of work on our account
What is so hard to understand about that?
Then we have that account info filed away in a folder in our Outlook Express by name of account and can look at past emails sent out regarding that account. Not fun to be tossed on an account that you have never seen NOR ever received an email on. Sounds like business to me.
You are wrong about the account. KS dumped the account for several reasons. sm
It happened quickly and was unexpected but it was really for the best. Keystrokes does not string people along or lie to you. After being with MQ for too long, I am happy there, although it is not for everyone.
I really would give them a call as the other poster suggested. That whole situation was a nightmare for everyone including management but the account pulled a fast one on them.
I have the facts on this because I have a good friend at the hospital and what she told me matched what my manager did.
I know that they are trying to give more when so many companies are giving less and taking away more.
My account has lots of work..ask for another account/nm
**
The account I am on only requires 1200 lpd. Maybe it is that particular account. Ask them if they
have a lower one. Doesn't hurt to ask. I do anywhere between 1200 and 1800 lpd. Sometimes it feels impossible to do 1200, sometimes the 1800 is quick. Depends on the doctors and the day for me. I do average 15,000 per pay period though, which is 1500 a day. Not impossible by any means, and I never go over 40 hours a week. Most weeks, I am closer to 35 hours with lunch breaks and life.
I think it depends on the account. I have one account that pays sm
$2.25 for specials and one that pays $3.50. I was on one previously that did not pay them different at all, but they were all short and mostly PICC line placements.
I worked for a hospital that went to KS and they were not charging extra for the specials. I know what they charged per report, and there was no way they were getting rich on the difference after taxes and all that. I was suprised. I was in on the bid review and the average to charge was between $1.75 and $2.75 per report or 0.13 and 0.15 per line. There were 15 companies that bid on the account, and all were within those ranges.
I went to KS about 6 months after the hospital outsourced to them. When we were displaced, I accepted a different job in the hospital and hated it.
That is not true. It varies from account to account. I have
several internet accounts and on some you do have to input the patient information.
I know the account. It is "hybrid" account that is a version of sm
Meditech that is a cross between Meditech Magic and Client, more like Client than Magic. I have been on it since October now do 1500 lines a day; it took me a week to get up to speed but they really helped me. I only know which one because my lead told me that they are adding 10 people to it because KS is getting the whole thing now, only doing 1/2 before this. I love working for Keystrokes :)
Account wen to speech from almost the beginning of the account --
Don't like ExSpeech at all. Very bulky and cumbersome. Much better editing programs. I prefer to straight transcribe on ExText. Pay drops horrendously. But wave of the future for MT's.
The account I am on is internet only. I think it depends on the account. nm
nm
My main account must have been an overflow account. We would
go several many days of the month where we could not pull work, so we all had to go to secondary accounts and there are very few accounts that could absorb the extra people.
Our account is an acute care account
We are low on work too and have been for almost 2 months. We know what is happening to our work though as our supervisor admitted that the work is going overseas. Even though we have 24-hour TAT and we are transcribing reports as they are dictated, they still insist that the work dictated after 7 p.m. has to be sent to the offshore service. It makes no sense to me as we have coverage starting from 6 a.m. and throughout the day. I think it all comes down to bottom line and it doesn't matter if we have work or not because it's cheaper to send it overseas.
but hoping from account to account
without learning the accounts I am on will not help my line count, or help me. I need consistency in my work. I was told one thing, and am getting something totally diffrent. I know most jobs will be slow, but I was told one thing and now have to do something else. There is no work on a daily basis. I am a newbie to this field. I have a chance to work somewhere else stable. Sadly, I have to take my chances else where.
Maybe it differs from account to account
It seemed to me that I was getting my lines quicker on the new system. But that is just my opinion. I am sure that it differs from account to account. 
Yes, jumped from account to account
Constantly rude office staff (especially payroll who often made mistakes). Poor technical assistance. Poor support on accounts. Very slow to reply to problems. Like to lay the blame for problems on an account with the MT instead of poor training and support by the office. 
Yes that was the account I was on and it was GREAT account...sm
So if they are going to mess several things up: 1) Pay for their employees, 2) Losing a big account like that one, 3) Hiring supervisors that just wanted to chit-chat and lose production then I would think that is NOT a company to go for. But I had to learn it the hard way - having my payday be weeks late during Christmastime. But I gave them the benefit of the doubt for 2 more paydays - they were late also....
The account I was on was ALL ESL. They were paying me 9 cpl, but the account was so bad, I
never made any money.
When you get switched from account to account
it makes it very difficult to attain their 12,000 line requirement. If you don't make your line counts, you get moved to part time and lose your benefits. If you are already part time, you get your line rate docked. In order to prevent this from happening, I used to have to work more than 40 hours a week. It seems that this is their goal...to keep everyone from having benefits...instead, they are losing their MTs. I was staying at OSi for only 1 reason and she seems to have fallen off the face of the earth. I am most definitely looking elsewhere. I'm gettin while the gettin's good!
What account or type of account are you on? nm
OT is based on account. One account may
run dry, but another is overflowing. OT is requested for that specific account probably for hte MTs covering that account as they are the ones familiar with it.
For each account is a different set of account specifics.
I left WMX due to consistent lack of work despite 3 accounts. My current company gives a primary and a secondary and there is enough work on one or the other to get my lines and then some. Still 2 different sets of account specifics, but only 2. Someone posted they had 15 accounts at WMX and were still out of work. I didn't work for MQ, but sounds like the same situation at WMX.
Thanks! Yes, the account is ExText, so we would be on the same account. sm
They are still hiring if you change your mind.
Also, I am working part-time for Encompass. The account I am on also uses ExText, and I would not hestitate to recommend Encompass to anyon either. I feel fortunate to have found 2 great companies.
If you want IC work, I am also still working on a limited basis for CardioScribes. It is just cardiology transcription and the work is easy. Their platform is Wordscript, which is a Word-based platform, VERY easy to use. However, I really prefer employee status now, plus with the above 2 jobs, I will be making about 1 cent more per line plus having benefits and my taxes taken out.
If you go somewhere else, or if you decide to stay where you are, good luck! 
Does it have to be an account your manager has or any account? nm
,
You MUST be talking about OSI
nm
see... this is what I'm talking about
This is good stuff. Thank you. Now about platforms. What seem to be the main complaints? What makes a platform 'good'? The one I work on has a screen where most of the demographcis are filled in, but you have to do a couple. Then you go into the report. I don't really mind it, but have nothing to compare it to.
I don't know who YOU are talking about
I don't really know who you are talking about nor do I care about what happened in Spring 2004. That was 18 months ago. But if that lady did have a company, I am sure she knew something about running a company. I was speaking about current stuff, and the ladies I worked for were absolutely THE most wonderful people ever. One even went to bat for me when the company shorted me some money. She stood up to the big dogs, and she won too!!!! What a wonderful, wonderful human being!!! She was a great TEAM leader, TEAM player, and made our team awesome!!! She made you want to work for her AND our team!! Never in all my years of working ANYWHERE (and I'm 45 years old...so lots of bosses!!!) have I ever found anyone that compares with her! I had (and have) many that need to take lessons from her, but none that compare or even come close! :)
What are you talking about?
x
Are you talking about the one in NJ or in FL? nm
nm
Are you talking about the one that used the
nm
Okay, we are obviously talking about
The Sten-Tel I am referring to is located at One Monarch Place in Springfield, MA. They do not use a payroll service. One of the owners does the payroll. Please state the address of the company you are referring to.
What are you talking about?
That's why it's the mess that it is. They were too afraid their fees would get frozen and they couldn't charge $600 to get a benign polyp analyzed under a scope(actual price, yes, from a bill). She mentioned the word healthcare, and the AMA, the largest world in the union (as the docs how much they pay for the medical insurance - NOTHING), squished her. We desperately NEED health care reform, but big bucks Bush (the one who says we need to give up our love for oil, even though oil is what is padding his pockets), and his buddies at the AMA (including corrupt Frist) won't allow it. So, it, along with everything else in this country, is going to continue to slide downhill. Bill was bad, yep - left good old Georgie boy a heap of money in the bank that he now has spent like a mad drunk.
What are you talking about???
In your 15 years experience, you should know that the proper word to use is 'accept', not except. I made the above post and have 8 years experience and am probably younger than you are. What part of my post indicates that I cannot 'accept' that this field is changing?
The newbies need to 'accept' the fact that this is a serious profession and that you must be dedicated and willing to work hard if you intend to remain in this field. YOU are the one who needs to GET OVER IT and crack open a dictionary while you're at it.
Now I KNOW you don't know what you are talking about (sm)
They don't have acct supervisors
Not sure if you are talking about same co. or not
Did you see an ad on MT Jobs? Spelling of name is different so I just want to be sure.
Just talking about it
I did not just talk about it. I cancelled my membership.
? I think you are talking to me, but I am SM
not the other person posting above. I don't link to an email because I want to be anonymous. I don't cheerlead for TH, it's just a job, better than some I have had but I have had better jobs in the past. I need the insurance, they pay on time and I make enough money to pay my bills. I don't think I can exactly call that cheerleading. I know of worse companies.
As far as the names on the list, I must have a different email roster than you because the #s you give correspond to people I know are American MTs, so I am confused about where you are seeing Indonesian names.
are you talking about use of IM ? nm
nm
That's exactly what I'm talking about
>>
No, I do not know what you are talking about...nm
x
You don't know what you are talking about
Medware has over 200 transcriptionists in India. They have more MTs in India than they do in the U.S. I gave Medware a chance. I worked with them for many years and in the end I got to watch my friends take a huge cut in pay when Medware decided all reviewers would make $8.00 an hour with incentives for ridiculously high production expectations that only about 2 people can make. I have watched the lead MTs lose their positions only to be asked to return to transcription. It is insulting the way Medware treats their people.
I am glad you like Medware. I used to like them too. But I am sure if you stick around long enough and start making enough money with them, you too will learn how they really are.
I don't know what you are talking about but
I can tell you that QA people do not get the bucks. They should, but they make about half what an MT makes. I do not transcribe, which is why I am in QA, so if you think we make big bucks, think again.
Companies have gone cheap on all of us. It is not MT against QA out there. QA has usually done their part in the MT world. If they tried to give me MT work they would be out of luck cuz the profession has about done me in and I would be on total disability from what it has caused.
The companies just have no respect for any of us. That's the bottom line. Don't blame your woes on QA. Blame it on the companies who have no other thinking other than the bottom line.
Anyone talking with MDI-MD? (SM)
I was called by the recruiter Saturday before last. She said someone would be calling me later to discuss the money aspect of it and I still have not heard from anyone. I emailed the original recruiter and she said the other lady had a death in the family. I waited until yesterday and emailed again and she said they have been really busy with a new account. Just wondering if anyone else is going through this. I have several interviews this week and would really like to put them in the running as what was intiallly told to me sounds very promising but I can only wait so long.....
I know exactly what you are talking about
I've had that happen so many times I can't even tell you. Worked 7-days a week for one with not a single day off in over 3 years. Gave notice due to health and not being able to work those hours anymore and got an email talking about how I didn't know what hard work was, etc. etc. Presently in a supervisory position, promoted only after 30 days to it, but told it didn't merit a raise. No overtime allowed but I'm supposed to be here making sure things run smoothly all the time. Head of QA on my account yet some of the new-hire editors are making more than I am. Even with all the supervisory duties, my line output for editing is #1 for the account. Does anybody care? Uh-uh. Spent all day on the job sites looking for something better. You'd think if you work your tail off and go above and beyond, it would matter, but it doesn't.
I am sure we are talking about the same
person. What I can say about her is that she stands up for what she believes in and she will not take being treated like junk particularly when she probably knew more than anyone at the company.
She has helped me find jobs and she also will go out of her way to help anyone in this field and I applauded when she quit on them. They did not deserve her anyhow.
Are you sure you know what you are talking about?
RAD MT's, I was just offered a position with them, my current company came back with a counteroffer and that is the only reason I did not go with Precyse. They sound like a very good company to work for.
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