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Serving Over 20,000 US Medical Transcriptionists

Just be honest and tell the truth.

Posted By: SM on 2005-07-13
In Reply to: How do you quit gracefully? - Quitter with grace

If the service is one of integrity, they'll appreciate your honesty.



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HONEST....sorry you can't deal with the truth...

Sure thing...M.M. Hate to trash a person personally but the truth is the truth. nm
x
or they know the truth and the truth hurts. NM
poo
And that would be an honest day's work for an honest day's pay. LOL.
Typical transcriptionst. :)
The truth

Many good and bad things can be said about this company.  I am currently with them, going on my 5th year. 


First the downside.  They do outsource offshore, no secret, says so on their website.  Hospitals can choose either U.S. or if unwilling to pay that higher rate can opt for the offshore services at a reduced rate.  The reason they do this is at the request of the HOSPITAL, and to stay competitive with other vendors.


They have had some dishonest supervisors in the past that allowed cherrypicking to occur, now if you get caught doing so, you can be written up and terminated, it is NOT tolerated anymore and those who get caught do get reprimanded (I am on a team who has had several cherrypickers and the whole group got the nasty emails so everyone would know it was going on and that they better not do it because it hurt the whole group).


They do have clients that are soley re-record and overflow.  But, they also have full service accounts that are not re-record.  The sound quality on both is superb, only a slight difference on re-record, but not enough to complain about. 


Their pay is fair and if you are as good as an MT as everyone claims to be, you can make really good money with them.  The faster you type and more accurate you are the more you make, plain and simple.  If you know your terminology and don't have to waste time looking up things, no reason to not meet and exceed your required line counts and get that incentive.  Also, have heard that they are now paying extra incentive for 2nd and 3rd shift to get people to work those shifts - not something that used to happen.


Overall, I would suggest this company to anyone that is a quality MT, if you don't want to work hard, don't waste your time because that is how you make money in this field.  I'm not a cheerleader for the company and there may be other companies out there that are better, but to each his/her own.  No company is a perfect fit for every MT, this just happens to be mine for the time being.  You have nothing at all to lose by applying and trying them out for awhile other than a learning experience for yourself.  Who knows, they might be a perfect match for your needs.


 


 


Just the truth
Like I've said, I've never posted here before but everyone reaches a breaking point. I didn't mind lying low and minding my own business for all those years because I had 3 accounts to work on so rarely ran out of work. 2 were their worst accounts but I've never worked for any other company at home, only in hospitals. I am just so disillusioned that they would offer us a quality incentive after complaining how bad the quality was and that they were losing accounts and then for those of us that have always done good work, the money never came. And the fact that they just ignored my messages not once but 3 times is so unprofessional. I am totally ashamed that the VPs would stoop so low. I probably would have accepted an excuse if they would have replied and been upfront about the incentive thing falling through but they didn't do that. Its just too much to swallow and it makes me sad to think people would treat employees that way. They are going through so many people so quickly that soon no one will want to work there. Its a shame because I really liked 2 people that you had to deal with on a daily basis and they were always nice. Unfortunately they are not in a position to make changes that desperately need to be made.
To tell you the truth,

I really don't care whether MQ finds out I am posting comments or not.  What are they going to do?  Fire me before I can quit?  Blackball me so I can't get another MT job anywhere? 


Also, I sincerely doubt that with the reduced staff MQ has, they have enough people to sit around and monitor/read our postings here. 


some truth--but...
I agree with your point that people are car pooling, etc., which contributes to the lay offs.  Foreign cars being better than American made, sorry, that I don't agree with..but we are all entitled to our own opinion and I respect yours as well.  Maybe you had a bad experience with an American made car to give you this opinion.  Don't give up.  There are good American made cars out there as well.   Just, think about this, when you go and buy a used car, and I commend you for doing that...I think it is smart, just think about buying an American made car.   I think we need to support our own and maybe if we do things will be better for our children and their children!!  We can't change the world in a day as it took much longer to get us to the state we are in, but if everyone made a conscious effort to do just 1 thing everyday to support our economy by buying USA or even making an effort to let your hospital know how you feel about them offshoring when your American earned $ are what is supporting them, if everyone would do just one thing a day, that would be just 1 less thing to support the off-shore community, and 1 less thing per each person in the entire United states adds up to billions of less things done for off-shoring.  Now that will make a difference, and just think if each person would do just 2 things each day, etc.....It can be done!!   Just make some noise.  That is what these companies whether it be medical transcription, car dealers, or whatever, do not want!! 
You want me to not tell the truth? Why?
I made 38K as a base with added $$ over a certain number of hires a month. I was offered more by another major MTSO, but I decided to get out of recruiting altogether for reasons cited in my other post, and declined the offer.

A recruiter I know personally was paid much, much more than I was and I have no reason to believe she'd lie to me. She made a great deal with the company. Sometimes it's about who you know, or your reputation in the business. They want you bad enough, they'll pay.

You can't equate what production pays versus working a deal with senior management for a salaried position. There are QA managers and MT supervisors out there making $30K, and there are those out there making $50-60K and probably more. (I was offered 50K to supervise, but you couldn't pay me enough to assume that particular nightmare.) Bottom line is that it's all about the deal.

Bottom line: Just because you don't believe it, or haven't seen it personally, doesn't mean it isn't so.
tell them the truth and see what they say!
nm
Ain't that the truth

Awhile ago they were having some big brujaja and taking up huge amounts of space on this forum, pushing everything else out. We asked the mod to give them their own board, and she did. Thanks...


Spheris is an okay company. I have nothing bad to say about them. I left for personal reasons. Never tried the #1 squid, but I had worked for a number of companies they ate up.


 


 


 


Just tell them the truth (sm)
Tell them your kids come first and you have other commitments than your job. If they want mandatory OT, if you are willing to do OT, tell them it has to be at your convenience or you will be unable to fulfill the requirement. If they are in that desperate need for OT they will take it when they can get it and when it's convenient for you. If you don't want to do it tell them you aren't doing it you have other commitments that came before the OT was instituted and you can't just get rid of those responsibilities. they will deal with it, they need you.
Boy, that's the truth!
It seems that all companies are offering 7 cents per line even if you have 10+ years' experience or more...........
Boy, is that the truth!!
I have gone through this in the years, also, and it is crap to say the least, the very least!! 
See? They tell the truth.
nm
Boy is that not the truth...
I get a daily update on what is going on with the account and my leader askes us to work on such and such and we do. I however work earlier than I get that report and later in the afternoon and evening, so I get to make a choice about what I get done that day based on what is required. If we need work on OPs I concentrate on Ops for about half my shift adn then I might go do some H&PS and then work on a few discharge summaries. Always keeping my eye on the backlog. It is really, really, really great that I get to choose. That way I am not stuck on having to do op reports day in and day out and day in...well you get the picture. I get to have a cross section of reports and I really x3 like that. Now I am certainly not going to site on HPs or whatever if were are several days behind in op reports. I guess I just like that I can make that decision.
The Truth...
It has been my experience with Focus that they are very good to work for as an MT. They offered me a position on the SWAT team which I declined due to the fact that the hourly rate would be about a 50% pay cut from my MT pay. They came back later with a per line paid QA position which I accepted. I have been doing that for some time now, however on Thursday they called me out of the blue and let me know they were eliminating US based QA/QC on the platform I was working on. To add insult to they offered me a position with a 1 cent pay cut and a change from M-F first shift to Sun-Thurs 2nd or 3rd shift. I honestly feel that this job offer was more or less a way to eliminate my ability to recieve unemployment. Now I get to wait at least a week to get setup and trained for the new platform.
Again, not the truth sm
I have been there a year. When have I run out of work? Holidays. July 4th was okay, but nothing on Labor Day much. The only other time was for about 3 hours late in July. Other than that, I have never run out. I don't wait for anything to load, my Q is always full.

Part of what you are hearing is the pickiness of others. Many MTs at TT are cherry pickers of sorts. They refuse a secondary account. They refuse work types (although I do too) and worst of all, they refuse to do certain doctors. They are not telling the whole truth.

As for over hiring, that is not really true either. IF they do, it is not deliberate. If a hospital says we have X amount of lines per month at our previous company, then TT hires based on those numbers. If the previous service was padding lines or didn't report accurately for whatever reason, then yes, TT over hired, but through no fault of their own. They try to run initial numbers of MTs high with new accounts because of attrition.

ALL companies have this problem: Hire 20 MTs. 5 stick to the job, their schedule and their commitment to you. 5 flake from day one. 10 won't show up regularly and when they do, they don't meet their commitment. Given that a company hires based on a certain number of lines generated, hires to their minimum requirements (say 1200 lines per MT per day)...the bad habits of the majority of MTs leaves them high and dry. Either you work your existing MTs harder or you hire more. Of course, when a flake pulls her head out of her rear and starts to try to meet her commitment, there isn't going to be the sort or amount of work she wants to do.

This is why I defend TT because I work there, because I am still ecstatically happy after a year, because I have never had a problem and I am glad I didn't listen to all the dissenters. TT is not my only job and I don't keep a second because I don't have work anytime I want it. I work my second job because I love it and they love having me on the team. I am part of management at my PT job and I see both sides of this equation.

Of my dozen or so MTs, I have 1 whose work is stellar and she won't show up. I have one who is not quite the MT she thinks she is, but she is good enough and she shows up every day. I have one who is a very hard worker, but whose work is sub par. The rest are fair to passing quality wise and work most of their shifts. That one really good quality MT is 10% of my team. The hard workers are 20% of my team and the other 70% is so-so. I am not the only team manager putting up with this.

I am telling you people to grow up. Act like a professional, live up to your commitments and do your job. Furthermore, take a page from Amanda's book, the MT with the timer on the main board last week, and sit down and work! You'll find that this business is not going down the toilet. It is merely that most MTs prefer to witch, moan and complain while they do the swirly dance.
We know the truth
The truth is you work for TTD.  Admitting you have a problem is the first step.  Go ahead, take the first step.  We are here for ya! 
They just don't like the truth. nm
  OP when she hears the truth.
that is the TRUTH
those two can make a person nuts...i think they are both bipolar and forgot to take their meds....
Whether you want to believe it or not, just truth
This person has a family to support. She quit a job because they asked if she wanted the 3 days off they offered for a death in the family. That is the way businesses run whether you want to believe or not. Now she is having to think about unemployment when she had a job where she had been for 3 years. I said I sucked it up when my vacation time was taken away. Probably working from home is even worse than working inhouse. When working inhouse my mother was dying in another state. I had to find someone to come in and relieve me of my job so I could spend the last day of my mother's life with her - I was the only 1 working in my office at that time. Do not preach to me. I have been there before. Honesty sometimes is hard to deal with.
That is the truth! Maybe they should sm
all apply at the Q, work for slave wages and hate everybody! Sounds like a great mix huh?
Truth
Is it cyberbullying when the CEO of a company signs a post that way?  Not guessing who it is, they signed it for crying out loud.
Okay, here's the truth
So I inquired about this and learned exactly ONE person moved from QA back to doing MT. That's hardly a trend. And it's hardly the downsizing of the QA department that it was made out to be.

Like I said, take these posts with a grain of salt. This proved to be another rumor-monger with half-truths trying to cause a panic.
Thank you for being so honest!
I work for MDI-FL and I know they post on here but I don't say anything on here that I have not said to them or would say to them. Honesty, it's an amazing tool, huh? Again, thank you and good luck to you!
Many honest MTs/not all bad
Yes there are many dishonest owners I am sure, been there as stated above. But rest assured, there are some great MT and owners out there who are very honest and will pay for the hard work we do, I know I work for one!!!! Just beware of the ones who have numerous accounts floating around among all their MTs, being done all times of days at their convenience(as they are working their day job at the same time)and dont always have time for you, and promises of many new accounts to come that you never see. These are the ones to watch for. I think all MT need to look out for this behavior and warn others to run when it comes their way. Make sure you are being mentored on your work and not doing there work that they claim as their own. Get your credit where it is due. keep looking good, honest owners are out there.
honest MT
I know myself of that practice with PJ transcription. She had her pay with her day job while mentoring me and getting my pay for my work also, must be why she gets paid vacation and I did not. Well I learned the hard way.
Yes, and I'm not being mean just honest..
There IS a difference.
Well, to be honest
Most companies don't consult their employees when they decide to sell. Someone either was ready to retire or tired of the business. Face it, it is a high-stress business.

I have a feeling not just the MTs were surprised.

No need to be mean, but do be honest.
In this case, I would tell her that most companies cannot provide the kind of help that you were, and what she needs is to go to school (or back to school). If she presses you and says she just needs something easier, explain firmly but kindly that radiology is mostly anatomy and contrast terms, so it isn't one of the more difficult specialties, but it does require near 100% accuracy, which is why you tried so hard to help her. If she is not willing or able to return to school, she should think about another kind of work. Just say it as kindly as possible IMO.
To be 100% honest
Thank you for your response.  I totally agree.  Actually, I've already decided not to accept work from them unless it is way over the limits and 300% better than any job I could ever find anywhere else on the earth.  What I am wondering now, of course, is just how I can best JERK THEIR CHAIN in each of 2 scenarios---a BAIT and SWITCH where they offer a different account than what was originally advertised, and a we needed you yesterday for this account, but someone better came along and now they have quit?   But, I guess I already know the answer to this.  It's kind of like letting the telemarketer go on and on with the speech, asking complicated questions, taking up their time, pretending to be interested, and finally saying NO.
Well to be honest....
A lot of times a terminology course is all you need providing it's thorough. There's almost no point in learning the equipment in school because so many places use their own equipment which you may or may not even be trained on. Each place I've worked I've used something different. Tell her to take the term. course and brush up HARD on her English skills and everything else can and will be learned on-the-job. My friend only took a term. course, worked in the Med. records dept as a clerk first, then there was an opening in our MT dept which pays more so she just jumped in the deep end. We were all there to help her which was time consuming but we were happy to do it and she was eager and wanted to do well so she absorbed as much info as she could and now she's been doing this for 4 yrs and is working at home.

Tell your friend to go for it. I wish her luck! :)
okay, then let's be honest here....sm
It is really no skin off my nose whether you care about me or not.  That does not negate the fact that MTs should behave as professionals if they wanted to be treated as such. 

Bottom line......The levels to which I have read of some MTs stooping to on this board does not belie a professional attitude.  Personally, the whole thing makes me pretty nauseous.  Backbiting, conniving, and manipulating may get you to the top of some professions but it won't keep you there long because there will be someone somewhere along the line that will pull the rug out from under you. 

In the immortal words of  Forest Gump.....that's all I have to say about that.
Thanks for being honest! (nm)
x
To be honest...
I wouldn't do it unless you really like working twice as hard doing VR for half the pay. I worked for them for a while until I went from 80/20 to about 60/40 or less typing/VR. The VR takes a lot of correcting and on top of not making money, it was pretty boring...much like monkey work to me in my opinion. I also had a few doctors who were accented and I could make great lines typing from who went to VR because they passed the testing but their VR reports were horrid and took me longer to review than to just type it. I would never do VR and especially not for pennies. I hope this helps. They seemed like a nice company but it was just more work than it was worth without any challenge for my brain.
To be honest
It's the wave of the future and even companies such as MDI-MD are making the transition.

My honest advice would be to stop fighting it, join a great MTSO team, and learn it. Make sure you get decent pay for it and just go for it. Unfortunately, I don't think any MT will be able to avoid it for much longer, so it's better to get on with a good company and learn it before it becomes mandatory.

Just my 2 cents...
ANP is not honest

Why did I keep working for them after 3 months?  You don't keep working with ANP - you are lucky to get 1 to 2 files A MONTH with them.  If you make $100-$150 A MONTH with them, you are lucky!  This is not steady by any means. Larry will tell you that it can be hit or miss on the workload when they sign you on, but they absolutely do not have the work that you think.  They have a calendar that you put your work days availablility and how many hours of dication a day you want - you will never, ever get that - not even close.  I went the entire month of May with ZERO files.  They have their favorites and that's where the work goes.  I know this because I accidentally was sent a e-mail that definitely wasn't for me to see.  It is not medical transcription at all - it is medical seminars and if you haven't done general transcription with multispeakers and poor audio, you will be in for a surprise.  You don't just sit there and type - you have PowerPoint presentations and slide presentations you have to look at while you're typing to see where you are at and what they are talking about.  It is rather time consuming.  Bottom line is they don't pay you for whatever measly pittance you earned!


To be honest
I don't think you're gonna get a straight answer anywhere. I just suggested Transcend direct because they're the only ones who COULD make any type of guarantee, but I'll betcha they don't ;-)
Diskriter Truth
Oh such a lady like response, Gee, I'd really want you on my team!  People are entitled to offer their opinions and experiences with various companies, and if you are unhappy with the comments, then the professional attitutde to take is one the other very professional poster did with her response, and I agree with him/her in what she said.  As far as names, we are not allowed to post names of people on these boards, but I guess you did not understand that part.  I wonder what type of MT you are!  Typing all in caps, why yell at someone for an opinion about a company that somene obviously has had a bad experience with, and I would not post information that was untrue, I would suggest you read the archives about Diskriter!  It's people like you that give medical transcriptionists a bad name that use such language!  We are professionals here, and using such language is uncalled for.  One would have thought you could has posted something much more professional and much more articulate.  Shame on you!
She's telling the truth about this one. It is
terrible, no work, system is out of order a few times a day, and they just hire more and more people when the accounts have no work on them. 
If they told the truth...
nobody would go near them.
Well, they are not telling the truth! sm
I was offered an incentive package to stay with them and that was on eScription! I turned it down and left anyway. Prefer working for Americans!
truth in the matter
I know people who still work with Transhealth and they are just sticking with it until something better comes. They don't feel appreciated. When I worked with them, the mgmt team needed to practice their professional skills. Everyone has their right to post their opinion and that is what it is, an opinion like anyone else who posts positive/negative comments about the company or any other company. It is up to the person to make the best decision and all we can provide is our opinions regarding the matter.
Exactly..please stick to the truth.
nm
FINALLY THE TRUTH ABOUT OSI
About a year ago one of the owners, Andy Renfroe was speaking for all of the owners and sent a companywide email after OSi got caught sending work to India. This is a portion of the email that he sent to OSI employees, and this is why people quit and are still quitting OSI in droves - because OSI never admitted this until they got caught! This is the truth and you can take it with a grain of salt if you want to.

she speaks the truth
I quit for the same reasons, but I knew how to spell everything LOL
Very quickly. It's the truth.
I know some people may take a little longer to answer, but honestly, I only experienced that a couple of years ago when I first started. Whenever I need to ask a question, I've been getting answers very quickly, and I know that when someone IMs me, I'm getting right back to them...unless I ran to the potty. :)
Listen, there is some truth to some of this
I just left spheris. I do not have anything bad to say about them. I simply woke up one day and decided to give my notice without having another job. I left 2 weeks ago, and today I accepted a job offer. I simply did not like working for Spheris. Nothing bad to say, but the reports I pulled for samples from India had a lot of typos. Whole pages were crossed out and medications spelled wrong. That is the truth. I often wondered how do they reach 98% accuracy. I really do not think the MTs in India could maintain 98% quality. My guess is they probably are not required to maintain any accuracy, because every report I pulled was really, really messed up.
I don't bash, but I tell the truth and often it isn't

good.  I don't work for KS, never have and have absolutely no desire to ever work for them, but I have worked for one really bad company.   I have 18 years' experience and was the QA manager so I have skills and I'm very good at what I do, but the company was horrible and told all kind of lies to entice me to work for them.  I don't post on here to bash the company, but if someone asks about the company I will give my honest opinion.  What about companies like XXXX or whatever they call themselves now.  They are a scam and what if when someone comes here to ask about them all that is posted are good posts (of course there would never be any).  


I personally feel that all the MTSO and management posts from KS are enough to keep me from wanting to be a part of KS. 


 


Sorry..but if you speak the truth, you are
The archives and the history speak louder than your words