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Overall it is a good company. Your paycheck, however, depends on the account SM

Posted By: SpherisEMP on 2006-07-20
In Reply to: How is Spheris to work for? TIA nm - minnabird

you have, and your level. I am currently a level 8 with a high number of ESLs. I like Spheris the company though, but dislike my account.


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Paid for spaces depends on the account. Good company. nm
x
Personally, DSG is a good fit for me. Pay is good and on time, sound quality depends on the account
and I like the platform. There is not much weekend work, although sometimes is available.  I get along well with the management, no major complaints.  There is pay incentive once you get over a certain number of lines in a pay period.  I work as an IC, so can't help with benefits, insurance questions, etc.
A lot of it depends on the account, but a good

It is like a Word-based program, but a lot of the functions from Word were not incorporated into BT.  If you have to change large blocks of text, once you highlight it either takes an extremely LONG time for the program to work or it will just freeze up altogether, in which case you have to back out and relog entirely.  Imagine doing this on every 3rd report and then you'll have a good idea of what it is like on some accounts. 


On some accounts the sound quality is so poor it is either all crackles or volume so low you can barely make out a word.  If you're a person who likes to use the keyboard more than the mouse, it has very few function keys and you can't program your keyboard for your own hotkeys.  Autocorrect does not work with it and most Expander programs do not work with it either. 


On my computer we had to reload the whole program several times because they figured it was just a bad download.  So even if you get an account that some people have no problems with, it's hard to tell what the precipitating factor is that will make it freeze up or not work well with other computers.  There is really no rhyme or reason as to why it works well for some and why it doesn't for others.  That's why tech support is having such a hard time.  They don't know the total ins and outs of the software because they didn't develop it.  It was developed by a company called M-Modal and so whenever there is a problem that tech support can't handle, they have to contact M-Modal.  The problem could be hours or days before corrected.  And there is no downtime.  The loss is YOUR loss, not the company's.  It is by far the worst program I have ever worked with in my 15+ years in MT.


Like anything, it depends on the company. Some good, some bad. nm
x
GOOD GRIEF -Love my company/account, Hate MedRite! Any help?
I love the company I work for, pay, schedule, account.  It has it all.  But they use MedRite.  This is awful!  Was this actually designed for an MT?  This is complicated, SO much mouse-clicking, and so SLOOOW - I am boring myself to sleep.  Typing is easy and quick but moving from report to report - Good Grief!  Is there anyone who has used this?  Are there any tips you could give me? 
I miss YOG also! Good company, great line rate, and awesome account.
x
I've easily done 600, but it depends on the way a company counts lines and it depends on the
dictators. Obviously, if you have a good share of ESL, there is no way you could ever do 600 or 700. On really difficult ones, I usually run around 400 lines an hour and I have been working on this platform for 3 years.
I think it depends on the account. I have one account that pays sm
$2.25 for specials and one that pays $3.50. I was on one previously that did not pay them different at all, but they were all short and mostly PICC line placements.

I worked for a hospital that went to KS and they were not charging extra for the specials. I know what they charged per report, and there was no way they were getting rich on the difference after taxes and all that. I was suprised. I was in on the bid review and the average to charge was between $1.75 and $2.75 per report or 0.13 and 0.15 per line. There were 15 companies that bid on the account, and all were within those ranges.

I went to KS about 6 months after the hospital outsourced to them. When we were displaced, I accepted a different job in the hospital and hated it.
The account I am on is internet only. I think it depends on the account. nm
nm
I'm definitely making a good paycheck with them ! - sm
no complaints from me. Incentive pay and line differential !!! I'm definitely making a good paycheck with them!!
Your paycheck is your thank you, unfortunately no gratitude from the company. nm
x
I think a lot depends on your account...
and your supervisor. I currently work for them, just got a better offer from another company, so I'll be quitting shortly. My account is like 95% ESL, but I do get a 20% bonus for working it. I'm not sure it's worth it, though, because I could more than make up for that bonus on a better account and with far less frustration.

My supervisor is pretty flexible, mostly because she ignores you. I can count on one hand the number of times she has responded to my email on the first try. She won't do a damn thing about the cherrypicking.

I have a friend who works on another team who's happy as a clam, though. But, she has a great account and her supervisor rocks.

They do not penalize you for dropping below on quality.
I think that it depends on the account. I am at sm
$1.10 on one account and $1.25 on another. I think that they come out even though when I put them up hour by hour. I do about 1700 reports a pay period (2 weeks) but I work 6 days for my 40 hours. My hands complain if I sit for 8 hours a day so I spread it out and it helps them because I cover Saturday and Sunday and shorter days Mon, Tue and Wed.
I think it depends on the account you SM
are applying for.
It depends on what account you are on
I dont have trouble unless I have a bad day getting all ESLs. Some days I can get all the great dictators, but then there are bad days.

There are 2 platforms so I am not sure about the other platform.
depends what account you are on

I am on a Smartsource account, hospital employee (not DR employee), and work only on my one account.  I have never been happier and am making lots of $$. Benefits are as good as I had with an in-house job, very affordable.   Management does have high turnover for some reason, but hasn't really affected me negatively.  QA is wonderful. 


If you work for DR directly, it is like any other MTSO out there.  You will probably work on several accounts at a time and get moved around (a lot harder to get in lines and make any $$).   


One plus is that they pay an hourly wage for downtime (computer issues, no work, etc).  Haven't had to use this hardly at all, but it is nice if you need it.


 


Depends on the account. I think it is
average. One account is all ESL but that is separate from the regular system. Sound quality is as good as any. Company is nice to work for. Work is not overly plentiful though.
It depends on the account that you are on. nm
nm
Depends on the account
Radiology usually has tons of work. The company is has taken on some new accounts lately, and is taking on a couple more in the near future. If you are assigned to a newer account right from the start, you shouldn't have to worry about workload. Good radiology MTs are always in demand.
It depends on what account you are on.
I love the program.  I had very thorough training.  The pay is another thing.  I feel it is low and you don't get paid for spaces.  As everywhere else, there is good and bad.  Pay is always on time and direct deposit.  Very nice people to work with.
I think it depends on your account
and what type of reports you do.  Some are harder and some have more templates, etc.  If you do fewer doctors you can get a better count and not so many different hospitals.  Also, I think the big MT companies don't pay as well as getting your own accounts.  The problem with having your own accounts is you are responsible for everything.  If you have a computer problem, doctor problem, need vacation, whatever, no tech department, no vacation, etc.  Taxes can be a headache also and I always paid more taxes running my own business.  I work for a large national now and if I apply myself, it is much better than on my own.  I don't have to buy my own equipment, if it breaks or I have problems, tech takes care of it.  Also the taxes are easier and I pay less percentage.  I think if you are working for a company, I would approach them and tell them you aren't making enough.  You might need to find another fit, another company, maybe your own accounts, or maybe just in the company you work for they can find you something different that you can make better money for. 
Depends on what account you get.
b
It depends on which account you have

When I worked for them, I wasn't literally required to punch a time clock, but I had set hours and I was expected to be typing during that time (and way, WAY beyond).


depends on the account
.
It depends on the account

At least, that was the case when I worked there (I left in February 2007). The account I had used a C-phone and required me to have unlimited long distance. But I know not all of their accounts are that way.


KS has good benefits, offers direct deposit and pays on time. As far as pay scale, I feel they are a little on the low side, but it depends on what your specialty is.


The problem I had with them was with my lead, not the company itself. And I believe she is no longer a lead. So I would say give them a try, but definitely negotiate for higher pay if you have the training and experience.


It depends on the account..
2400 per day is a tad high requirement I think but is doable.

4 cpl is about average.
It depends on the account
Some accounts are internet-based and use ExText, and a lot of others require a C-phone with unlimited long distance service.
Sometimes - it depends on the account. sm
Dictaphone has many MTSOs subcontract from them. So, when they get an account or have an existing account, they subcontract and take a certain percentage of the income. Sometimes, when you see new companies pop up that use DP ExText, in most cases, they just contracted with Dictaphone.

Hope this makes sense.
Depends on the account you are
applying for. Most hospitals require drug testing and a physical exam and background checks .. the Expander thing got me .. you cannot add your own on some of these accounts and must use auto correct. Not in my lifetime .. my shortcuts are my ticket to a good paycheck. Bad enough to start something new but to type long hand so to speak, no thanks!!
Depends on account!
I started on a primary, then secondary accounts at Amphion. They ran out of work, so they added a tertiary and so on until I reached 6 accounts, all with different provider requests that you have to learn. And your pay IS based upon your quarterly QA score, some of which is unfairly docked because of having to learn so many account preferences. There are the lucky ones there who get the good accounts, and those who work at Amphion know the good accounts I am talking about. But the new peeps to Amphion just get tastes of the good accounts. ESLs were average, but sound quality was poor (re-recorded). People were nice, they don't offshore, but too much BS to get any good line count there.
It depends on the account..some do, some don't but

You obviously do not work for them or you would know this.  Please only state information that you know is correct to help maintain the integrity of this board.


Depends on the account. nm
nm
Depends on what account you have. I don't have to do
s
It depends on the account. Some can't use
satellite from what I've been told.
just depends on the account
I was hired to do mainly OPs and it's a rare day I help out on other work types. If OPs only is really important to you, make sure you are being hired on an account with a high volume of OPs and then just hope for the best, I guess.
I think that it depends on your account. sm
I have been there for 3-1/2 years now and the growth last year was typical. KS has grown steadily since I started. I think they are still personal.

If you don't think so, try contacting Becky or Lee or Karyn and explain how you feel. They will jump through hoops to fix it. I think that they are back to being personal again compared to a year ago.

Best change ever was the email I got about the IS person a week ago. I refused to work with her, as did many, many others. She was rude and nasty.

Other good change was the new person in charge of staffing and Laura coming back to HR.

Let them know what you think and you will be pleasantly surprised. If you want, you can email me. I am a lead, not upper management but maybe I can help. I lead a cardio account.
It depends on the account (sm)

On my present account, I average 2,000+ lines per 80 minutes of dictation.  So, if I were paid by the minute, I would make 65-75% less than I make being paid per line.  For me, it definitely would not be worth it. 


Depends what account you are on...
I work on an account where I have to meet the TAT and that is it...no set schedule...so that is flexible in my opinion..plus if you are not happy on an account they do everything possible to find a good match for you...also flexibility...
depends on your account...
nm
Depends on the account

They have a overflow clinic account that they say has a ton of work - I work on a hospital account that seems to really only have work on the weekends, but tons of work on the weekend.


I do not take their benefits, so I cannot speak much to that - but weekend work there is a lot of - and that overflow clinic work I think there is a lot of work all week long.


They have been good folks to me and understand when family stuff happens.  I have enjoyed the folks for the couple of years I have worked with them. 


It all depends on the account you get - SM
Some accounts will need people to work mornings, some afternoons, and some evenings. We don't go by set hours to define the different shifts since every account has different needs.
Depends on your account.
I currently make 8 cpl, but when I figured out how much I would be making per minute, it averages between 65-90 cents.
Depends on your account.
I currently make 8 cpl, but when I figured out how much I would be making per minute, it averages between 65-90 cents.
it depends on your account
From what I can tell, there are a few dictators that need complete retyping on certain accounts. On the accounts I work on, I have no such problem. The amount of corrections necessary vary widely. You have to try different accounts to find out which suits you best. Of the two speech platforms I'm using, one seems to translate very well and the other not as well. You have to experiment. This is why there is such a variety of opinions; everyone has a different experience with diffrent accounts and platforms. The only way to know for yourself is to try it. Some love it, some never do. I'm making at least as much as I did with straight typing and it's easier to make more. My arms feel so much better!
It all depends on the account
No two accounts are exactly the same and have different staffing/scheduling needs. There are some accounts that have flex schedules, meaning you can pick what days and hours you work, but others require a set schedule.
it depends on the account and what sm
you are hired for. They tell you up front what they expect before you start.
I'm sure it depends on the account and....

your experience.  But for my ER account and 5 yrs experience, they pay me 8 cpl and 5 cpl for VR.


 


It depends on your account, not how SM
long you've been there. However, before putting you on VR, you are trained and the training is quite good.

Different accounts have different rates of pay.
didn't ask about your company, schedule or paycheck.
nm
With Diskriter - it really depends what account you get
some accounts are way easier than others with platforms. They have a couple of accounts that you have to get a sheet with the info sent everyday to you, and it can be a pain in the neck to follow it, but the doctors that dictate for that particular hospital are soooooo easy that you can practically sleep while you type!!

It just depends on the account you get
It really depends on who your account manager was - sm
There is one account manager there who is a b****! And that is when she is having a good day!! She switches people all over the place. There were other account managers that were GREAT and helpful. When I worked for them, I actually had two accounts that I worked on, and I can honestly say that I had very little ESL on both accounts, and the ESL that I did have were really not that bad.