The account I am on doesn't
Posted By: Texas girl on 2008-03-11
In Reply to: medware - new home typer
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- The account I am on doesn't - Texas girl
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Doesn't apply if your OSI account doesn't use Ichart.
It is the Ichart only for OSi where you are cheated.
Ask for the raise if the account doesn't pay links. You may be sm
pleasantly surprised. I did and got it and it made all the difference in the world to me. I talked to my lead who said that most accounts pay links and only a few don't. Those are all accounts they had for a while, she said before they knew to charge for them. All new accounts include them, which is great. I love working for Keystrokes!
My account doesn't have a template, I created my
own. The header/demographics is manually entered, though I have a template that has all the required information and I just fill in the blanks. I DO get paid for that information.
That doesn't mean it's not a problem account for the company (sm)
It's sometimes in the company's best interests to let an account go if they're too demanding or whatever. Hardly reason to start a panic like they're losing accounts.
TT doesn't pay for spaces or ExText doesn't
nm
That account in Texas was not a MQ account. They did not use DQS on that account until KS started.
They are moving 3 other accounts to DQS between now and January 1st. I asked. The MQ accounts they have gotten in the past did not go to DQS. I followed my old account, which is how I know, and it was Meditech. The account is still run by KS and is a big account too.
That doesn't fly - KS doesn't offshore
nm
He doesn't trust VR, or doesn't trust his MT to train it correctly?
Or perhaps his MT(s) has/have been filling his head with horror stories about VR and how it is a lawsuit waiting to happen?
Personally, I don't see any reason an M.D. would not trust a VR program, unless he's seen the products of a report edited by a less than competent MT who didn't do their editing job appropriately.
Repeatedly told another new account would come soon, but it never did. In fact, our slow account is.
everyone else's backup account. What a disorganized mess.
Then when we MT's are **thrown on** an account because of lack of work on our account
What is so hard to understand about that?
Then we have that account info filed away in a folder in our Outlook Express by name of account and can look at past emails sent out regarding that account. Not fun to be tossed on an account that you have never seen NOR ever received an email on. Sounds like business to me.
You are wrong about the account. KS dumped the account for several reasons. sm
It happened quickly and was unexpected but it was really for the best. Keystrokes does not string people along or lie to you. After being with MQ for too long, I am happy there, although it is not for everyone.
I really would give them a call as the other poster suggested. That whole situation was a nightmare for everyone including management but the account pulled a fast one on them.
I have the facts on this because I have a good friend at the hospital and what she told me matched what my manager did.
I know that they are trying to give more when so many companies are giving less and taking away more.
My account has lots of work..ask for another account/nm
**
The account I am on only requires 1200 lpd. Maybe it is that particular account. Ask them if they
have a lower one. Doesn't hurt to ask. I do anywhere between 1200 and 1800 lpd. Sometimes it feels impossible to do 1200, sometimes the 1800 is quick. Depends on the doctors and the day for me. I do average 15,000 per pay period though, which is 1500 a day. Not impossible by any means, and I never go over 40 hours a week. Most weeks, I am closer to 35 hours with lunch breaks and life.
I think it depends on the account. I have one account that pays sm
$2.25 for specials and one that pays $3.50. I was on one previously that did not pay them different at all, but they were all short and mostly PICC line placements.
I worked for a hospital that went to KS and they were not charging extra for the specials. I know what they charged per report, and there was no way they were getting rich on the difference after taxes and all that. I was suprised. I was in on the bid review and the average to charge was between $1.75 and $2.75 per report or 0.13 and 0.15 per line. There were 15 companies that bid on the account, and all were within those ranges.
I went to KS about 6 months after the hospital outsourced to them. When we were displaced, I accepted a different job in the hospital and hated it.
That is not true. It varies from account to account. I have
several internet accounts and on some you do have to input the patient information.
I know the account. It is "hybrid" account that is a version of sm
Meditech that is a cross between Meditech Magic and Client, more like Client than Magic. I have been on it since October now do 1500 lines a day; it took me a week to get up to speed but they really helped me. I only know which one because my lead told me that they are adding 10 people to it because KS is getting the whole thing now, only doing 1/2 before this. I love working for Keystrokes :)
Account wen to speech from almost the beginning of the account --
Don't like ExSpeech at all. Very bulky and cumbersome. Much better editing programs. I prefer to straight transcribe on ExText. Pay drops horrendously. But wave of the future for MT's.
The account I am on is internet only. I think it depends on the account. nm
nm
My main account must have been an overflow account. We would
go several many days of the month where we could not pull work, so we all had to go to secondary accounts and there are very few accounts that could absorb the extra people.
Our account is an acute care account
We are low on work too and have been for almost 2 months. We know what is happening to our work though as our supervisor admitted that the work is going overseas. Even though we have 24-hour TAT and we are transcribing reports as they are dictated, they still insist that the work dictated after 7 p.m. has to be sent to the offshore service. It makes no sense to me as we have coverage starting from 6 a.m. and throughout the day. I think it all comes down to bottom line and it doesn't matter if we have work or not because it's cheaper to send it overseas.
but hoping from account to account
without learning the accounts I am on will not help my line count, or help me. I need consistency in my work. I was told one thing, and am getting something totally diffrent. I know most jobs will be slow, but I was told one thing and now have to do something else. There is no work on a daily basis. I am a newbie to this field. I have a chance to work somewhere else stable. Sadly, I have to take my chances else where.
Maybe it differs from account to account
It seemed to me that I was getting my lines quicker on the new system. But that is just my opinion. I am sure that it differs from account to account.
Yes, jumped from account to account
Constantly rude office staff (especially payroll who often made mistakes). Poor technical assistance. Poor support on accounts. Very slow to reply to problems. Like to lay the blame for problems on an account with the MT instead of poor training and support by the office. 
Yes that was the account I was on and it was GREAT account...sm
So if they are going to mess several things up: 1) Pay for their employees, 2) Losing a big account like that one, 3) Hiring supervisors that just wanted to chit-chat and lose production then I would think that is NOT a company to go for. But I had to learn it the hard way - having my payday be weeks late during Christmastime. But I gave them the benefit of the doubt for 2 more paydays - they were late also....
The account I was on was ALL ESL. They were paying me 9 cpl, but the account was so bad, I
never made any money.
When you get switched from account to account
it makes it very difficult to attain their 12,000 line requirement. If you don't make your line counts, you get moved to part time and lose your benefits. If you are already part time, you get your line rate docked. In order to prevent this from happening, I used to have to work more than 40 hours a week. It seems that this is their goal...to keep everyone from having benefits...instead, they are losing their MTs. I was staying at OSi for only 1 reason and she seems to have fallen off the face of the earth. I am most definitely looking elsewhere. I'm gettin while the gettin's good!
What account or type of account are you on? nm
OT is based on account. One account may
run dry, but another is overflowing. OT is requested for that specific account probably for hte MTs covering that account as they are the ones familiar with it.
For each account is a different set of account specifics.
I left WMX due to consistent lack of work despite 3 accounts. My current company gives a primary and a secondary and there is enough work on one or the other to get my lines and then some. Still 2 different sets of account specifics, but only 2. Someone posted they had 15 accounts at WMX and were still out of work. I didn't work for MQ, but sounds like the same situation at WMX.
Thanks! Yes, the account is ExText, so we would be on the same account. sm
They are still hiring if you change your mind.
Also, I am working part-time for Encompass. The account I am on also uses ExText, and I would not hestitate to recommend Encompass to anyon either. I feel fortunate to have found 2 great companies.
If you want IC work, I am also still working on a limited basis for CardioScribes. It is just cardiology transcription and the work is easy. Their platform is Wordscript, which is a Word-based platform, VERY easy to use. However, I really prefer employee status now, plus with the above 2 jobs, I will be making about 1 cent more per line plus having benefits and my taxes taken out.
If you go somewhere else, or if you decide to stay where you are, good luck! 
Does it have to be an account your manager has or any account? nm
,
okay, that doesn't really help. I really need to know
the major city that is near you, how far away it is, and also put the next major city to you. For instance, if you live in kissmee, florida, you would put Orlando about 30 minutes away and Tampa about 45 minutes to one hour away.
TH doesn't. nm
xxx
It doesn't mean anything now though.
I don't care if I got anything, but if it didn't come until all the posts about not getting even a card, it just doesn't mean anything.
for CMT...CMT really doesn't mean....sm
a heck of a lot, as I know plenty of CMTs who make errors (just like any MT who sometimes does), errors like typing Port-A-Cath as Porta-Cath. For decades, *CMT* yielded NOTHING extra $$-wise. Today that is changing a tad.
It doesn't get better than this! NM
.
And if you think she doesn't already know, I
p
It doesn't seem so to me. SM
I was told that my account would be 50-60% ESL, but I don't find them too difficult. As well, there are lots of normals to look back on for help if needed.
It doesn't take me any
extra time. I just write down the job numbers while they are downloading. If I was having to actually take time out of work, I don't know that I would do it!
It may well be, but it sure doesn't sit well.
Doesn't matter to me either way, I'm not staying.
MQ doesn't either.
x
Maybe she doesn't have the exp in ...sm
the area they are advertising on the job boards. Maybe she doesn't have the years of exp they want. There could be many reasons why she hasn't obtained another job. Maybe she wanted to give this one a fair chance. Who knows?
doesn't have anything to do with that..
how many companies state a minimum and overhire so you end up not making your lines? It does not mean Synernet does not do the same thing. Have you worked for them? Do you know this for sure?
This doesn't add up...
I read the article. It states, We have 1,000 domestic transcribers and 600 in India. Now, why do they need 600 transcriptionists in India if only 15% of the work is being sent to India? So, it takes 600 Indian MTs to complete 15% of Transcend's work and 1,000 American MTs to complete 85%. Either the Indian MTs are very, very slow (and how is that cost effective and how does that affect turnaround time and quality) or they are sending more than 15% of the work to India. Take your pick  .
That says a lot about you then, doesn't it.
Why on earth would you find entertainment in MTs taking a pay cut to do VR and being low on work, etc. Sigh.
From the looks of that ad, it doesn't appear that
N/M
I believe and to anyone who doesn't sm
she tells the truth here. It's so sad that they are doing this to us. Those who stay will probably be people who are the 2nd income in the home, not the main breadwinner.
You mean she doesn't post her name (nm)
x
That doesn't mean it was sold...
there are many reasons why the accounts/offices are going through closure/moving.
If contracts are not renewed, then not only will the account be finished but if that is a significant percentage of work for that office MQ may choose to merge that office with another for cost savings.
All I know to believe is what they have told me.
Well that doesn't say much about the company
You've been there 4 months and have 5 accounts already????? That tells people that they run out of work consistently otherwise you would be working on 1 account and have a backup, maybe 2. I've been there years and didn't even get my secondary account for almost 6 months because the work was so heavy on my primary account. Things have changed. The turnaround is so great they have to continually overhire. The only thing I have to say is think about why you were hired at 10 cpl. You're training the VR that is going to be cutting that 10 cpl to 5.5 cpl. If you're happy earning 5.5 cpl doing FULL editing that's great. Maybe you weren't there when the CEO was saying that the people who do really well on editing are not high producers in typing and vice versa. Those who have a hard time doubling their lines in editing are the ones producing 350-400 lines an hour in typing. There's no way they can make 700 lines per hour doing FULL editing. So if you're doing great in editing, you're not that great in typing...you're average. If you're a high producer in typing, let's see how happy you'll be when making 5.5 cpl for producing the same amount of work.
This company doesn't try either
They have not responded to their employees directly ... instead they put their comments anonymously on this board.
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