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Serving Over 20,000 US Medical Transcriptionists

The owner will encourage you to

Posted By: sm on 2007-01-03
In Reply to: allstate transcription - hopeful

talk to her current staff, etc., but that is definitely biased.  An anonymous board like this is is a safer.  


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Please don't encourage something like this!
praising. This Company board is notorious for some of the most heartless scam artists and shark recruiters in the industry. I needn't name names, but anyone who has hung here for a while knows. They constantly prey on newbies, use them for a month or two, never pay them, and then toss them when they are done. They are shameless. You have no idea that kk is not one of these sharks. Maybe kk means well, but obviously kk has no idea of the industry, either. If kk were to hire onto a job for 11.5 cpl, or anything per line, and then turn around and farm out her work to someone else, a stranger, who then returns their work to kk for proofing, who sends it in to their MTSO, well, guess what? KK is now a SUBCONTRACTOR. There are lots of legalities to that, the least of which is taxes to newby who is getting paid by KK, not to mention KK's original source of work, who might not allow subcontracting. Remember those pesky little laws we have in MTing?? You can't do what KK is just so casually offering the OP. Let's hope for the best that KK was, indeed, just trying to be nice. But I seriously 100% doubt it - nobody can be in this business enough, and make an offer slick enough as that, to not know what they are doing. PLEASE believe me on this one, KK might not be the saint you would like to believe. I understand your wanting somebody out here to be a good guy, but I doubt this is the case here.
Trying To Encourage You
Sometimes people fire you for reasons they don't want to explain. You mentioned that your company is increasing its outsourcing on a daily basis. That's one possibility. Other possibilities include the proverbial personality clash, jealousy, or just wanting to hire their relative instead of you.

That said, wait a couple of days and then take a deep breath, and go back in and ask to see examples of your reports that demonstrate the quality issues they referenced in firing you. Ask them to show you your mistakes.

If they agree to do that, try to write down the biggest mistakes, then go home and learn from those mistakes before you apply for new positions elsewhere.

If they don't agree to do that, see paragraph #1. You probably weren't fired for quality problems in that case.

Either way, you have already invested yourself in MT as a career. Don't let one person (who may be misinformed, jealous, vindictive, or anything else) take away your dignity. You can and will find a better job, and if you want it to be in MT, it will be!

Good luck!
Don't know about platform. They do encourage (sm)
backup accounts.
It might even encourage the companies who care...
to truly offer more for American MTs. If they know we are willing to make them stronger against the Indians, et al, this might be the encouragement to pay a little more for better quality.
So, MTSOs actually ENCOURAGE the leads.sm
to cherry-pick only the work they want to do -- a wonderful setup!.  This, and their salary, too.  Which doesn't surprise any of us, but where does this despicable and unfair practice leave the regular MTs, who are not salaried and only have the measly few pennies per line for the garbage that they are allowed, even encouraged, to throw at us? 
Yeah, but the AMA doesn't encourage patients to go
Yes, it happens.  But the AMA doesn't encourage it.  The AAMT on the other hand has done more to systematically destroy the MT profession than any other organization out there.
Careful. If you encourage poster to be proactive & U
x
Does the Medical Transcription industry encourage job-hoppers?

First off I want to make it clear that I am not “bashing” any MTs by asking the questions below.  Also sorry this is so long.  Please bear with me.   -- Spelling and grammar police please take a break !!! 


 


I have been following some posts and just got curious.  So if we all could just take a deep breath, give it some serious thought, stay on point and not get carried away with other opinions, I think we can get some good honest opinions about why the MTSOs are treating their employees like “equipment.”  


 


What I have noticed is that when there are MTs looking for information about certain companies they often get replies such as:  I worked for them but “left after 1 month – 2 months – 6 months,”  Then there are MTSO owners who complain that after offering an MT a position the MT either says “no thanks” the day they are suppose to start working or are never heard from again.   This gives me the impression that there are MTs out there who treat working as an MT like they treat buying a new pair of shoes --- try them out for awhile and then return them if they don’t fit.  No emotional attachment involved. 


 


I am fast approaching 60 years of age and have been an MT for over 35 years.  I was one of the first to take the CMT test when AAMT first organized way back when.  My first MT job was transcribing from cassette tapes, using a typewriter and sticky paper for clinic notes and sheets of paper for hospital reports.  So obviously I have seen a lot of changes in the MT business.  Personally over the past 35+ years I have had 6 employers (4 inhouse before MTSOs offered working from home and 2 national MTSOs for the past 15 years).   Personally I am TERRIFIED of having to find a new job --- interviews, equipment setup, new platform to learn, loss in earnings during training, and so forth and so forth.  That being said I have a feeling I will need to be looking for a new position within the next six months and I am curious as to what type of employment search atmosphere I will be encountering. 


 


My curiosity stems from my impression that many MTs are comfortable “job-hopping.”  When they state they only stayed at a company for 1-2-6 months it is presented as matter-of-fact – no-big-deal.  I can see why they feel that way.  With several hundred MTSOs out there and most constantly looking for new employees, even the worst MT in the world could start working at age 20, work for a different company every 6 months and still not work for them all by the time they retire.  In my opinion that is what is causing the MTSOs to treat their MTs so badly, offer them less and less as starting wages, and not be responsive to questions or problems.  The MTSO invests quite a bit of money into hiring a new employee.  They either have to pay someone in their HR Department or a Recruiting Agency to do the initial resume search, testing, and interviewing.  There is a ton of paperwork.   If the MTSO supplies the computer, their IT Department has to set up the computer and ship it out which means shipping charges for the computer or paperwork.  And someone has to train the new MT.  All those expenses are incurred by the MTSO before the MT even starts to produce.  I can see why some of the MTSOs are resorting to questionable “bait and switch” tactics.  They probably also send out the oldest computers to the new MTs to cover themselves in case the MT quits and doesn’t ship it back in a timely manner.  It seems to me that the majority of complainers about type of work, amount of work, or computer problems that they are experiencing are the newly hired MTs. 


 


Because of all the “short-term” complainers, someone looking for information about a particular company is often given incomplete or misleading opinions based on limited information.   Can anyone honestly with 100% accuracy adamantly state a company is “#1” or “the worst on earth” when they only worked there for 2 months?  I would love to see any MT who posts a positive or negative comment about a company to also admit to how long they actually worked for the company and if they are currently employed there or not.  I think that would give their opinions a lot more weight. 


 


Obviously, not every MTSO is the “dream job” for every MT and for any MT to state they work for the “best company” is hubris and can even be fighting words to employees of other good or even great companies.  It can also lead to disappointment when an MT applies to the “best company” only to find out it does not fit their needs.  I feel that if the MTs on this board would try to leave personal opinions aside and give relevant information about a company it would be easier for an MT to find a good fit with ONE company and not have to “job-hop,”   If more MTs would work for a company for at least a year before quitting and moving on maybe the MTSOs would actually be willing to offer newly hired MTs the same respect they offer the MTs that have been working for them for 5-10-15 or more years.  


 


Finally to my questions.  I am curious to see if my opinion is based in fact.  Are there a significant number of MTs who “job hop?” 


 


These questions are primarily directed at employees of MTSOs, large or small, but  inhouse hospital or clinic MTs are also welcome to respond.  I realize IC MTs have a whole different set of guidelines they go by and often have multiple clients at the same time.  But if you are an IC and wish to give your opinion, please feel free to do so – just state that you are an IC so there is no confusion.  


 


Please answer as many questions as you feel comfortable giving information about (I hope you will answer most because of the anonymity of this board):


1.  How long have you been working as an MT?


2.  How many DIFFERENT companies have you worked for (even if it was only for a few hours) in the last 10 years?  (If you left but came back later that is only 1.) 


3.  How many companies have you accepted an offer of employment from but then never actually started working for them?


4.  How many companies have you quit working for within the first pay period?


5.  How many companies have you quit from? 


6.  Have many companies have you been terminated from (I guess the word “fired” from is no longer politically correct)  i.e. you were not meeting line requirements, QA requirements, time commitment requirements (signing on late, leaving early), or being told you don’t have the necessary experience/expertise for the accounts assigned to you, etc? 


7.  How many companies have you left because they were bought out by another MTSO and you did not like how the new MTSO was treating you? 


8.  How many companies that you were working for completely went out of business (was not bought by another company) and told you that you had to find a new job yourself? 


9.  What is the shortest period of time that you have worked for one company? (Even if it was only for a few hours)   What is the longest period of time that you have worked for one company? 


10.  Have you ever continued working for your former company while training with a new company? 


11.  Have you ever worked for two different companies (2 part-time or 1 full-time and 1 part-time) during the same time period?  For how many months/years did you work for two different companies?


12.  What is your primary reason for applying to a certain company (pay, insurance, flexible schedule, equipment provided, sign-on bonus, referral from another MT, etc)?


13.  What is your primary reason for leaving a company (cannot maintain minimum required number of lines, not assigned accounts or job types as originally discussed, running out of work too frequently, difficult platform,  computer slowness/crashes, management conflicts, QA conflicts, other “bait and switch” type of issues where the MTSO said one thing but you ended up doing something entirely different, personal, family, etc)?


14.  Are you really happy at your present company or are you just working there because you are afraid if you try another company it will be worse and not better?   How long have you worked at this company?  Do you plan to continue working at this company for at least 1 year (of course barring unforeseen personal or professional events).  Would you be willing to give the name of your present company?    


15.  Do you think you will retired as a Medical Transcriptionist (or in the Medical Transcription field, such as an Editor, Supervisor, etc) or do you think you will switch careers at some point before retirement?  


 


Thank you for your time. 


 


If you would like to e-mail me with any questions or responses, I would be happy to hear from all of you. 


 


Thank you for satisfying my curiosity and giving me some insight as to where the Medical Transcription field is heading in the future. 


 


HAPPY HOLIDAYS. 


 



 


 


 


 


 


 


If you've switched companies, encourage the rest!

If you've decided to join us in the fight to keep our confidential health information and MT jobs in the states and not sent overseas, PLEASE let us know and help encourage others to do the same.  I recently have and currently work for MDI-MD.  We really need to keep encouraging each other to make the move.  If you're not sure if a company outsources to either Pakistan, India, or the Philippines, just ask here.  We'll help figure it out for you!


Let's not quit and let this just remain a hot topic for a week or so!  WE HAVE TO COME TOGETHER!  Remember, if you take a cent less in pay, it's well worth it to help an American MT-based company prosper and help these companies that are more concerned about money than Americans' jobs lose MTs and possibly large accounts that these American MT-based companies could have a chance at acquiring.


This is US TAKING A STAND!  I just want to encourage you all to truly consider this. 


The companies I know of that definitely don't outsource offshore right now after THOROUGH research are Keystrokes, Axolotl, MDI-MD (where I work).  I'll keep researching.  Just remember to post here if you are questioning a company.  I'm still researching others and am including Pakistan and the Phillipines in my searches.


I'm contacting medical facilities in my area (Pennsylvania) to let them know that their confidential medical information could possibly be outsourced offshore and to consider helping keep jobs in America by researching their MTSO and hire a company that doesn't do this.  If you feel inclined to reach medical facilities in your area/state, PLEASE do this for all of your fellow MTs.  I know there is at least one of you in each state on this board! 



The email said the owner as she is the owner of the email software package. sm
We got the list from AHDI. If someone does not wish to be on our email list, there is a link to click on at the bottom of those for opting out. We immediately remove those that click the link.

We also have a few mailling going out. Same thing - if you opt out of the email program, we will remove you from all contact.

We need transcriptionists for many new accounts and have ads on here and other sites, as well as several magazines. We are going to need over 100 MTs in the next 3 months due to new accounts and more work on existing accounts!
Hmm, wonder what the owner will say
no flame, but I would not tolerate that kind of off loading in a public forum from someone on my management team. Please remember I was responding to horn tooting that was short on information and left an impression that huh, I could do better elsewhere in addition to feeling insulted at the lack of decent benefits. There was no mention of UC contribution, STD or LTD, employer paying part of the health insurance premiums.

I said what I said mostly to make the point. If you want to sell me, do a good job the first time or you sink yourself and I won't look at you twice. There was little in the original post to sway me in your favor and the Jeckle/Hyde posting afterwards warns me of good day/bad day tangents.

As I said, best of luck to your company.
Are you the owner of
Why not just post the email address of the 'administrator'. Are you just trying to draw traffic to your forums and away from the forums here.

Seems to me, if you are really seeking MTs you'd just post like the other companies do on the Job board.
it USED to mean owner (sm)
back when most MT services were little and there was a real owner. Now that there are so many huge multinationals with no owner to take personal responsibility for the service, it's sort of transmogrified to mean organization, but that's redundant.

Just take it as meaning a service. Once again, AAMT, worthless as ever, ruins the language.
no changes that i know of. Same owner.
x
and this is the new owner
My god you people are so gullable.  That picture could have come from anyones kitchen!!!
How do you know? Are you the owner?

They are obviously losing something if there's no work.  Have you been with them since they started or something?  Do you know of every account MDI has or what?  How can you make a blanket statement like that?


I can't believe people sit frustrated about no work and don't move on; that's just plain silly.  There are tons of companies hiring; get on with it already!  Come on show your stuff to a company that will appreciate you and not OVERHIRE!


Owner? sm
I thought someone named Tracy owned Net-Med? 
Should be owner's...sorry. nm
x
A few posts on here say the owner is a mean one. nm
,
Owner is snarky.
kk
As the owner of Omniscribe.... sm
I would like to come here and say that I have no idea who this individual is. She/he has never worked for me and my paychecks have NEVER been late. A company who does not pay their MTs would go under in no time flat and I am still going. Omniscribe is a very small company and I can count on one hand the number of MTs who have left here. Not one of them would come to a public forum to bash me or my company, so I'd be very curious to know who you are. I'm certain you have me and my company confused with some other place.
Oh, okay. I thought it was okay because the owner

people are saying DEROGATORY things about her.  I was saying GOOD things and mine was deleted.


Is this really the owner of a company
Wow! You are soooooooooo ghetto and ignorant. I am speechless!
As a business owner
I have had people give notice and then NOT work their full shifts because they were leaving. Contracts can stipulate that you can be deducted pay for not fulfilling your contract.

Anyway, there are other methods to collect funds owed, if they are due.

I just do not feel that public character assassination is an appropriate manner to do so.

Walk a mile in my shoes!
You said you spoke to the owner.
You are not credible.
owner, not organization.
 
Remember the Owner
I remember reading another board a few years back....maybe quite a few years...and I remember distinctly J. Weight's name. I know she was one of the most argumentative and flaming people out there. Stay away.
Why would you talk to owner?
Perhaps she is an account lead. That, or a buttkisser.
Why I spoke with the owner - sm
SHE called me, SHE hired me, SHE promised me a job at a certain rate, SHE gave me all kinds of excuses why the job never materialized and then I never heard from anyone again. Enough said.
I also spoke with the owner for the same
exact reasons. She called me, she hired me, she emailed me daily, she offered me account after account, which never materialized while I did crap work just waiting for her promises to be kept. Guess what? They never were!
Owner of a company
I agree with you. I would not want the responsility of owning a company or even managing. My dad was in management for 28 years. You are not there to make everyone happy and sometimes people have to be let go. If you cannot keep your end of the deal I would make you move on. Actually I would be a real hard a-- if I were a manager. A lot of it has to do with respect for each other. You need to appreciate what you have. Too many times these days everyone just wants a pay check regardless of anything else. Some people do not take pride in their work or anything else. Every thing is not hunky dorry every single day, either on our side or a manager/company owner's side. It is just not realistic.
and........ the owner of this company
is subcontracting work out for Medware. Medware and herself are one in the same.
....starting with the owner! lol
x
Use full name of owner. nm
 
The owner does at least read here..
I had posted here complaining ile back that I couldn't get ahold of the recruiter who offered me a position and the owner of the company sent me a personal email to get in touch with her as they were moving offices and the recruiter was off part of that week.
You have got to be kidding. KS is a little too big for the owner to sm
bother coming in here and posting under other names. I used to see her name on posts, but it was years ago. I think they are very big now, and she probably has more important things to do than post on a board, much less use different names. There are over 300 MTs at Keystrokes. I would bet that only a handful post, but the positives are definitely from actual MTs. Wow. I am amazed at the things that people come up with. If there were not positives, they would not have employees. I have been there for 5 years, and so have most of the other KS MTs that I have gotten to know over the years.
Keystrokes owner
Hi-do you know if Keystrokes owner is named Jill?
Keystrokes owner
Thanks, I actually found that out when I went to the website. I used to work in a hospital for someone who lived in Yorkville and started her own company who was very nice and great to work for. I was thinking, WOW, has she made it! Thanks
Ower = owner
x
Really? New management? New owner? - nm
x
perhaps you should email the owner and ask. NM
,
WMX - new owner of this board?
Just curious...there seems to be no tolerarance for any comments unless they are positive. Seems like so many WMX employees always respond, too.

I heard someone new took over the board.
The owner of MTStars?
I thought Sheri owned it? (though I haven't been here in a while)
THIS SERVICE OWNER DOES NOT PAY

A friend of mine has been working for this service owner, located in Arizona, and has received only one paycheck and that was late.  She is now working without being paid, caught up in the I need the job and I need paid.


How do service owners get away with this?  I wonder if contacting the contracted hospital would get her attention since multiple emails from multiple MTs are ignored, voice mails unanswered.


People wonder what happened to transcription?  People like Philis Kortland happened to transcription. 


What recourse does an MT truly have other than to quit?  NONE.


Is the owner's name Dorothy? (And her
That company's probably that new one based in Emerald City, Kansas.
MDI Owner Email
Anyone who is concerned about the email being discussed here should not hesitate to email either your account liaison or myself with your questions or worries.
The best advice I can give is to do the best job that you can. Submit error-free reports. Research words, terms, and phrases you are unfamiliar with. Look up names/addresses. Verify ADT info and demographics. Be as flexible as you can to the needs of your account(s). Don't let the backlogs go out of TAT.
All of our accounts are busy across-the-board. Stretch as much as you can to help keep your accounts in TAT.
All of the above is the best defense toward keeping our jobs and accounts here in the U.S., which MDI is 100% dedicated to doing.
Again, if you have any concerns or questions, please don't hesitate to email your account liaison or myself.

Thanks,
:-)
Carlotta M. Buckley
MDI - Director of Transcription Support
I am a company owner
I hire people who can work whenever they want and how much they want and they don't need to tell me, so I don't have a clue about those things. I have work out of turnaround time, but I have no worries because my employees will work whenever they need a little money, so the jobs can just wait on them. Perfect scenario.
You have GOT to be the owner of an MTSO.

Or at least an ex-owner.  I can't imagine anyone being an MT for 30 years and nitpicking so much when your fellow MTs have a complaint, voice a concern, or just bemoan their situation.  It seems like you always have a negative reply for anyone who questions the actions of an MTSO. 


Very strange.


All of these posts are by the owner herself. LOL
xx
Owner's email
I am hoping that all MTs for MDI got the email sent out this morning by MDI's owner. She is trying to keep us all informed and reassured. I have read posts over the past few weeks that MTs are out of work or really low in work. I, too, have experienced the same thing. Ask for more work in another account or specialty, even if it means going back on QA to cross train into something new. She says the work is abundant so we have to find out where. She also is going to hire 40-50 more MTs for new accounts starting in 30-60 days. Jump in early and see if perhaps you could share in some of these new accounts. I plan to do just that. She says her door is open for emails, so let's email her personally and skip your TL, as they may not know all the details yet. Good luck everyone and hang in there!
Debbie is no longer the owner.
The previous COO from Heartland is now the President and COO! Watch out! Major outsource lover...