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Serving Over 20,000 US Medical Transcriptionists

They actually merged after I worked for them.

Posted By: I had to leave due to personal reasons. SM on 2007-05-01
In Reply to: Transcend anyone? - anon

I am not sure in regards to insurance as I didn't need it.  The recruiter will answer all of your questions.  I was doing VR and some straight typing.  Once you adapt to their program it is a nice set-up if you like VR.  I would STRONGLY suggest contacting the recruiter.  She is very, very nice and she will answer all of your questions up front and be very honest.  I even asked account specific questions, and she was willing to give me the information.  If she does not know, she'll find out and get back to you.  If you truly want facts and not just opinions, contact the recruiter by e-mail.  I found her to be very, very communicative. I am not allowed to divulge what I was making there as I signed a paper saying that I wouldn't.  I think it is safe to tell you that if you have experience, they pay very well.  They paid me what I thought was near the top of what is available in regards to pay from nationals.  Just e-mail the recruiter, she's great!     You can also e-mail me if you'd like....   


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MDI-MD has not merged.
x
Does anyone know which MDI merged with

The MDI in Maryland or Florida?


Thanks.:)


They merged as of 08/09/06. In a few months,
from what I understand Cymed will be called PSI.  So far no changes at all for MTs.  PSI Transcription is a Philippine-based company that was purchased by an American Company and is headquartered in Nashville, but on their web page, it says USA, Philippines & India.  Yes, they outsource - but so does CyMed and, so far, CyMed has been a great place to work even with the outsourcing.  Their line rate is about the same as everywhere else (around .08/line base) with no pay for spaces, but their software is so good that you can still make pretty good money.  I'm happy there.  Good luck to you!!
No, MDI-FL merged with Transcend. nm

Formerly SecureMTSource merged with
x
My company merged with MD-IT
a few months back. So far - so good. At this point, I don't have anything bad to say about them. Good tech support. Very helpful and good natured support. Personal opinion here - I think their platform could be tweaked for optimal time management but overall is not bad to use. Pay on time and when they say it will be there. No problems of any kind for approx. four months (time gets away from me and I think it is about four months).
Yeah. They merged with SM
MRC and MRC became part of the Big Q.
My bank did it when it merged with another and I did not find out
until I got their notice of changes two weeks after they began. It was my personal account and both my mortgage and car checks bounced because of it.
Look for the Transcend posts. They merged with
that company.  
Me three. I think they merged with Northeast Transcription. nm
.
I think they merged with Transcription Ltd and became MedQuist. nm
xx
Apparently WebM has just merged with M-Tec

I've heard some good and some bad about WebM, but you would need to find our for yourself through the recruiter.  I would stay away from companies who are not willing to answer questions before you test.  It will save you time.  There are plenty of companies out there. 


The funny part is I did have a good experience with Transcend albeit they offshore I guess, but I loved the recruiter.  I had to leave for personal reasons (death in the family) and when I went back a month later to try and get through the training process, I was told the schedule had changed.  This would have been an employee position.  I appreciated the honesty, but I could not work that schedule they offered.  They were great though in my opinion and I have 19 years in the business. 


When my company merged with a bigger one,
cpl pay stayed the same for a while, but eventually they readjusted the 'tiers' that their MTs worked on. No matter what 'tier' we were on, our pay was lowered approximately 15%. QA took a harder hit; some of them were cut 30%. They have plenty of work, but it's impossible to make a living doing it, unless you work 7-day weeks, 365 days a year.

So I would venture a guess that for the time being, things for you will stay as they are. They can't change everything at once, even if they wanted to. Physically impossible. But after the initial 'shake-out' of MTs who leave immediately, and those who stay for a while until they find other jobs, and those who stay to give the new company a chance, get disenchanted and leave later on, has finally occurred, and some of the other nuts and bolts of merging 2 companies are finally in position, eventually they will start to scrutinize MT pay. Those at the higher end of the pay scale will undoubtedly either find themselves re-tiered at a lower cpl rate, or else with horrendous accounts that cut the lines they're able to produce, and thus their pay.

Having just spent $16M to purchase MDI, you can bet they're going to want to start seeing some returns on their investment, and of course, the suits are going to want to see some extra cash for themselves for all the 'good work' they've been doing. [snort!] So when they start looking for places to cut their costs, guess whose pocket it's going to come out of?

The big companies are ALL this way. I believe the best chance for a decent-paying job is to find a small or medium-sized MTSO to work for. Only problem is, that's what I did a few years ago. A great company, decent pay, good accounts. And they were gobbled up by one of the current 'Axis-of-Evil' MT giants.

I wouldn't be surprised if in the future there are NO small MTSOs -- only 3 or 4 of the mega-large 'McMTSOs'. My company makes it no secret that they want absolute domination of the industry. I'm sure the other biggies have the same aspirations. Then it'll all boil down to cutthroat competition, price wars and back-stabbing, all the while flinging U.S. workers aside, and sending EVERYTHING offshore, because if hospitals no longer have a CHOICE whether they offshore or not, that paves the way for MT to become a 100% foreign affair.

I do believe, however, that if a company reaches a point where it has all or most of its workers offshore, they should no longer be allowed to have their offices on U.S. soil. They should be forced to move to India completely, corporate offices, CEOs, and all. It's about time the Suits developed a taste for curry, themselves.
When my company merged not too long ago,
in the beginning nothing changed. It would be impossible to suddenly change things overnight, and the dust needed to settle.

So we still worked as if we were with our old company. Same accounts, same software, same management, and paychecks had the same old company logo on them.

Eventually we all signed something - I don't even remember what it was, but nothing, obviously, that made any kind of an impression on me.

We eventually changed insurance companies - several times. Each time, the coverage shrinks, and the co-payments grow.

We had a few teleconferences in which the new owner spoke of the new company, and the changes we could expect in the future. (One was that we could expect to make more money on their new software. That didn't happen).

Bit by bit, changes were made in things like the software we used (many changes, as time went by). Changes in the website, a few changes in management at a time. They weren't all let go en masse, but one by one, our wonderful managers 'left the company'. Different QA people, finally a different logo on the checks, etc.

They changed from paying by the keystroke, to paying by the line. I was suspicious of that, but checked the new method against the old, and the pay was the same. Until, of course, they eventually 're-tiered' everyone, and cut everyone's pay - MTs, VR people, and QA.

We did get emails from the new company, but not that many, just when needed. I don't remembe4 how long we waited before we heard anything, but I don't think it was very long. Most of our information at first came through teleconferences, and through our immediate supervisors. I would say the supervisors are the ones who provide us with 90% of our information.

We lost an account or two, gained an account or two, so I didn't see any change in workload, other than one of the accounts lost had been mine, so I had to move on to something different. I don't like working for a company that offshores, but although my eyes are peeled for something different, I do have to keep working while I look.

Some people left immediately, others later on, and of course, new people have been hired. I do notice a slightly higher amount of ESLs and less-desirable work, as I'm sure the better work is going offshore. The software changes were like any software changes I've ever experienced in MT. They're all the same, really, just a few different buttons to push. Each has it's pros and cons. I personally liked the simplicity of the old software - you have to jump through more hoops to do simple things like add addresses for carbon copies. Eventually, things actually levelled out a bit, and I was starting to increase my lines on it, when we were hit with a substantial reduction in pay with the 're-tiering'. I haven't been able to overcome that obstacle to financial security, and so my search for either a 2nd job, or a new one altogether, has taken on a new urgency.

It's impossible to tell what new changes this place will throw at us in the future. It's been a quiet summer, but I suspect more changes will thrown at us before too long. I wish I could say I'm optimistic about the future, but these days that's pretty hard to do.

My best advice is to at the very least, have a 'Plan-B' in mind in case things at the new place don't go the way you need them to in order to survive. I would say don't panic or make any rash decisions about what to do next. Whenever I've done that in the past, I've regretted my hasty move. But be vigilant in keeping abreast of changes as they happen, research what you can, and check their website often for changes. Often the first news of change goes to the clients, not the MTs, who are always the last to know everything. And don't let your guard down, either. Big companies are always out for themselves, not the employee.
Is this an article somewhere? I thought MD-IT merged with SOAP in
s
Proveros has merged with Superior Global...nm
xxxx
Superior Global merged with Proveros
Is this a good thing for the MTs?  I've read mixed messages about both of them individually.  Do you think together they will make a really good company?
Okay..I'll give ya that one. I came from the MDI side as it merged with Transcend so...
I was offered more than 4 cpl per line on editing and I'm not sure why if everyone else prior had been given 3 cpl. There is no way I would do editing for 3 cpl and trust me..coming from MDI into Transcend was not happy days for us. The biggest problem that I did have was when I found out our work was getting sent to India. Nothing is worse than being told we share work with our overseas partners and have too many days of no work. I have no doubt where it was going. So, never having come from the Transcend side, where you came from, I'm only going to relay my experience and apologize if that is what actually happened there. Yikes..I rely heavily on the MTs and supervisors who came from MDI because I know they watch our backs.
If it merged with Monrovia you are in luck. Monrovia is great. (sm)
I am an SE there for many years now. They want a schedule and you are supposed to be pretty solid with it in order to qualify for bonuses. If something major comes up (storms, computer problems, schedule conflict, etc.) I just call and they are great.


I worked for a temp agency for 3 years..LOVED it. Just worked. No counts, no hassels, GREAT pay..
No benefits at the time.  I even learned pathology while temping (8 months on that assigment).  I loved the variety, the ability to say I'm not available such and such time.  I'd do it again in a heartbeat if I didn't need benefits.
A company is ONLY supposed to verify that someone worked there, what dates they worked, whether PT o
and last date worked. It opens everyone up to a lawsuit if more is given, so most companies are told by their attorneys and business advisors to verify only.

No one has a right to a reference, only verification of employment.
It worked! Latest suggestion from DJ's email worked. nm
nm
If I worked a longer day, I just put my regular shift, 3p-11p, or whatever. If I worked sm
an extra day, then I was told to fudge the hours around on the other days so it all came out to 40.  I didn't really mind -- have learned not to expect overtime in this profession -- and I was happy to be able to work whenever I needed to get the lines I needed.  However, them telling me directly to fudge on my time sheet would seem to be a violation of the wage and hour laws.  I suppose it doesn't matter now if they do not even have enough work to make the minimum line count necessary.  Several of the companies I thought were golden seem to have gotten a bit tarnished lately … sad. 
Glad it worked for you. I have worked for companies
that were more reliable and paid without the delay I had. Maybe you started before they started doing that but it makes no difference. I TOO am a single parent.

You are not trying to argue? Sounds like you not only are trying to argue but you are just waiting for anyone to post anything about the co on here so you can just get out there and respond, which seems to be the way I have always noticed it. It's like all the MTs or whoever that work there are just waiting to respond.

This board is about the good points and bad points about companies. I am telling my experience.

The people were nice people though, but my experience was not a good one and I will not say it was.

I can go a week after the end of payday and even 10days later but that's it. Kids would starve.
Best company I have ever worked for, and I have worked for a lot!
I can't believe some of the things these people say here, and have to wonder if it just the same person or two bashing. I have been at MDI for four years and I do not have a low workload and I get treated very, very well.
They one I am not sure of. I have always worked FT for them. I have worked both IC and employee
and I always did way over 12,000 a pay peroid. I am sure they are pretty comparative to other companies. You definitely could contact a recruiter by applying if they would answer all of your questions up front. Good luck.
Worked for both
They both have their pros and cons. MedQuist is poor at communicating with their staff. Keep you in the dark, but they leave you alone and let you work. Spheris, on the other hand micromanages every minute of your time. If you stop to go to the bathroom without signing out, your phone will be ringing within 5 minutes with your supervisor wanting to know where you are. They are much better at communicating and support, though. You just have to pick your poison.

I worked for both MQ and S.
MQ SUCKS!!!!  Spheris has better training, no rental fees on equipment, management and trainers who actually know what they're doing, a decent platform, and better pay.  Those jerks at MQ threatened via $30 Fed Ex envelope to sue me for the equipment I had already mailed back to them, and I had proof of it with UPS tracking confirmation.  And no, I never got fired from there.  Besides all that, S isn't involved in any lawsuits and hasn't been delisted from NASDAQ like MQ has.
When I worked at MQ
Their "clinic work" was from Emory University and very, very difficult. It was in their clinics that they did drug studies, cancer research, surgeries, AIDS research with lots of ESL residents and doctors. It isn't like a nor doctor's office "clinic." They don't tell you that when you take the job.
worked for both
cherry picking (MDI) and they have to know what you are doing all day (TSI) "WHERE ARE YOU, WHY AREN'T YOU TYPING?"
OK, I worked for a different TSI.
I don't know about that one.  I work for a very small MTSO with fewer than 20 MTs.  It's my fit, but I'm not going to name names on the boards.
Worked for both.....
I worked for Spheris a while ago, they were very unprofessional in my opinion, disorganized and really didn't pay well, communication was almost nonexistant. My manager never even introduced herself and just really had a bad attitude in her email, which was her only contact.

I started with OSi about 6 months ago and couldn't be happier. Their platform is very easy to use and highly productive. I have never run out of work, pay is always on time and they are very flexible. I am completely happy with them.
worked for them?
/
This Worked For Me
You sound like you are in the shape I was in about 5 years ago with my hands. My doctor recommended high doses of Magnesium with smaller doses of Vitamin B6 with it. I took 2600 mg (all at one time) of Magnesium every day with 200 mg of B6. Within 3 days my pain was COMPLETELY gone and I've never had to wear braces again! Of course, I no longer take those incredibly high doses of magnesium daily, but I do stick to about 1000 mg a day with a 100-mg capsule of B6, and I've remained pain-free all this time. Good luck to you!! And by the way, my friend works e-bay as her full-time income and seems to be pretty content with it. :)
Have you worked for them before?
Just wondering if you have worked for them before and know how bad the accounts are.  I dont want to get into a bad situation.
who had it when you worked on it?
?
Has anyone ever worked as an MT
Just applied with temp agency who is hiring for MT work.  Don't know what to expect.  I will be giving up the at-home job to do this job.  I think.  Just wondering would it be less money and demanding line counts, etc.  I think it's close to home. 
Has anyone here worked for JLG?
nm
Never worked there. Don't know.
:)
I worked there I IM'd and
I never heard back from them and if I did it was hours after my message got sent.  Duno what went on there.
I have worked both FT and IC
at home and currently working SE, but am changing to FT.  We need the insurance.  Since I want the option of working more extra if I need it, I have obtained a PT job and might change that to IC.  I like the option of working more than 40 hours to achieve my financial goals. 
I worked for them
Nice company to work for, always pleasant, and the pay was on time.  I don't know if there is a website.
I worked for them and every
Had to call and beg for someone to send me something. It got really old.  They have a person who patrols here and is well versed in trying to sound like an MT, but you can pick it out a mile away what she has written.  And it's not DH.  She is a good person.  The other one I'm talking about, well, her head turns all the way around when she speaks.
No I do not but everyone I have worked for does it.
It is not limited to one co. They just don't care. There is only one company I know that will not take anyone off until they know their work is at almost 100%
Have worked there for a few
 
I worked for a ST like that
nm
worked for them for a little while
800 lines minimum per day, 1000 on Saturdays minimum.  You can set your own schedule but must stick to it.
who knows, and I worked ........
for them for 2 years.
I worked there

Never got a response back ...all I ever needed was another account because I never, ever had work on my primary.  Try sending your 2 weeks notice, lol.  You will get a phone call in record time after hitting the send button.  I no sooner hit the send button and bam my phone was ringing. 



Its a great company to work for, but the communication just really sucks.  I never would have minded and would probably still be there if I never had the running out of work issue and being told I need to make my lines when there was only 20 minutes of work in my 5 hour a day schedule. 


My advice to you is to KEEP calling, keep e-mailing... or like I said, once you are really fed up, time how long it takes to hear back when you put in your notice and wait for them to ask you whats wrong and let them know it.


 


same as one that i worked for; 3.5 also
/
Yes, I worked for them. sm

I worked there in 2004 for a short time.  I had to leave as the system was too slow with my dial-up.  I was doing an account utilizing Meditech and TransNet with great dictators from a Hamilton teaching hospital.


They are in Ottawa, ON.  That's Canada, of course.  I was an IC.  They provided computer and all other equipment.  I believe there was a small rental fee.  You are paid by the minute and the pay was good at the time.  They are a growing company, as far as I know.  I would recommend them.