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Serving Over 20,000 US Medical Transcriptionists

They didn't even have enough work to train me

Posted By: Moved on. NM on 2008-02-15
In Reply to: Medware - new home typist

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It didn't take me a week to train. I sped through the classes like
wildfire. As a computer instructor, I thought the classes were very thorough for those MTs with not so great technical skills, not grueling, thorough.
I was hired recently & they did not have enough work to train me.
I had never heard of such a thing before.
Yep, it will eventually happen; just don't be stupid like I was and train them to do YOUR work.
You will eventually knock yourself out of your job if you allow it. Don't agree to it, don't allow it, and don't train ANYONE not even a backup MT, and most importantly DO NOT edit. Once they get it down, bye bye to you it will be.

Good luck to anyone going through this with Medware. I feel for you as this happened to me in the past as well back when I made real good money and cannot ever make that now.
Medware not only sends work offshore, but has offices in Bangalore to train MTs there.nm
xxx
OSi didn't work out for me...lack of work sm
I worked there for about 3 months last year, and even though I was on 3 different accounts, I was continually running out of work.  They wanted me to flex to meet their schedule needs (working on my days off and late at night), but do to having small children, and having to have a babysitter when I am working, I need a set scheduled, and they just couldn't handle that.  I also thought they micromanaged.  I like to be left alone to do work.  I ended up slinking back to the Q after 3 months was up. 
Didn't work for me
Not a great experience for me. I felt they did not have a clue as to what an MT was/did, espected way too much, way too soon. Training period of a few hours, then expected to make line count within 1 to 2 weeks on brand new account that no one had done yet - actually expecting a brand new employee to implement the account (huge) and make 1200 lines a day at the same time! I had 25 years' experience at the time and lasted there a very short time as I am older but wiser now!
Didn't work well enough for me.

When pressing the foot pedal, sometimes it would do nothing or would hesitate before hearing any dictation.  I found this unacceptable and a pain in the butt.  I don't think Vonage is allowing MTs anymore.  At least, that's what I last heard. 


didn't work for me
disorganized, wouldn't know QA if it bit 'em, lots of files to download and cross reference, have to wait 6-8 weeks for first check, lots of phone calls (interruptions)....
Job didn't work out

Personally, I think it is the company that should feel bad.  What did you do to make you feel bad when the company turns out not to be the same as they seemed to be in the sales pitch?  If you showed up on the first day of this job and couldn't transcribe, do you think they would hesitate to let you go? 


What we need in our industry is more courageous folks who will stand up for themselves and not take any @#$%#@#$ from these companies that basically lie to get you to work for them.  They are taking advantage of us and it is only because we are letting them get away with it.  I know, cause I've been there.  I stuck it out with one awful company for 6 months.  After that, there have been some that I've rejected before we got past the contract.  There were at least 3 that I quit after less than a week.  Same story.  The job was totally different than it was supposed to be, according to the description of the recruiter. 


Don't sweat it.  Just tell them goodbye, it didn't work out.


 


Didn't work for me...
I tried working for them, but they told me I could not work a flexible schedule, no matter that I would get my required amount of hours...when I say flexible I mean I need to work off and on with no set scheduled times to work. They were always calling me wondering why I wasn't working...this was the pits.
I tried this, but it didn't work. Thanks. nm
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LOL, you must be one who didn't do their work

As stated many times, if you work your schedule, meet your line counts and produce quality documents, you will do just fine.


If you cannot produce quality documents, if you do not want to work the schedule you set and if you cannot produce the minimum line count which you were aware of when you were hired, (1200 lines), then don't come to Axolotl.


Axolotl is not the place for MTs who do their own thing. If you are disciplined, want to make good money and have good benefits, then it might be the place for you.


did that, didn't work either
/
you WISH you didn't have to work sm
from home---have kids???? How about be thankful you CAN work from home if you need to work from home.

If you are only doing this because you have kids you are probably in the wrong profession. you are saying your employer has serious mental problems.......you are working and you get a check correct? You work from home and don't have to face this person correct?

Sounds to me like he isn't the only one who has some problems!
it's been done - didn't work out well. n/m
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I thought you didn't work for MQ????????

MQ is not for the transcriptionist.


MQ is for the company.


Okay - that didn't work. Try mditrans.com
x
If they didn't want weekend work,
I would have taken the job. But who wants weekends? That stinks.

well, I didn't work between the holidays at all....
so I don't know about that time period, but I didn't have any work at all on Tuesday, 1/3,
Didn't work for Shapin......
*
Okay - I probably didn't work long enough to get used to it. nm
xxx
I would much rather do volunteer work, if I didn't have
to work. There are so many places that need volunteers!
Last I checked I didn't need gas to get to work
On my accounts everyone knows my name, I don't usually have reason to call the office. If I have problems I talk with my team leader or the regional manager, which is what I suggest you do. Why is it hard for people to voice their concerns to the company or people in charge of their specific accounts?? If you have no work then ask for more accounts.
didn't work - already tried that yesterday.

x


Because I worked for MQ and didn't have work
x
I worked for KS and though I didn't work on the
account I experienced the same situation with them.  It doesn't matter what the account was.
I wouldn't work here if I didn't already
Spheris has terrible insurance, inadequate supervisors, and sends all the good accounts to India. If you want crappy accounts and a supervisor that never answers your emails, and don't need insurance, then you might like it here. Speech rec is the norm here now, with very regular transcription which is usually the doctors that can't speak clear enough to do speech rec. I'm still making enough money to survive, and don't want the stress of changing jobs to an unknown situtation or I would be out of here. I doubt they are offering new hires the rate I make, and what I make is not all that great.
I tried the email again and it didn't work, so

I'll just post it here. Maybe if you email me it might be easier.


 


Hi Fatcat,


I'm trying this email again and hope that it gets to you.  I'm an IC at MDI too and I have 2 accounts that both have no work today.  I've been considering taking on another job part-time, but most of the ads are for full-time or for ICs where they set a schedule for you.


I just wanted to ask you if you know of companies that will hire ICs part-time and allow for a flexible schedule?  Also, how do you juggle the second IC position when most require a Saturday or Sunday and that's when most of the MDI work comes in?  I'm so afraid of taking on a second job and then finding I'm over my head.


they are willing to train
The training is not so much.... if you can type medical ....... and typing is the MAIN thing with lawyers.... you are IN. If you will show up for work... you are IN. The legalese is based on latin and so knowing the medical terminology, it's a breeze of a transition. They don't have all that much legalese. It is mostly English and stuffy forms of English. They dictate usually on a dictaphone. CHECK IT OUT. I know lawyers are weird, but how do you get weirder than what has happened to this MT business???? This is horrendous. Lawyers aren't going to cut your pay! I had my pay cut in MT two, no THREE different times, for no good reason excpet the owner wants to keep more money. That is not the way to treat a hard worker.
I didn't ask for your wages. I asked for help and if I'd have to work

and I didn't really think it would be like pulling teeth because MOST people at Transcend are willing to help when you ask WITHOUT the attitude.  But if you post on the forum like you do here, it's obvious who you are.


Didn't your outside job with the big bucks work out? We were hoping for ya..nm
a
Friend ran out of work too often and didn't stay. Pay was 8 cpl as an IC. nm
s
boy i'd never work for a company that didn't pay for training
-- that ought to be illegal -- as long as you are working, ie, training, you should be paid!
I didn't work there way back in 2005, so
I can't comment on your personal experience, but for me in 2008:

1. If you run out of work, you are paid downtime. You can do backup acounts also. Not sure about the written consent but there are a lot of us who work on other accounts.

2. Sample reports: The program allows you to bring up previously typed reports by experienced MTs by doctor, patient, report type, etc., so the MT has endless samples.

3. Supervisor currently, from what I can tell anyhow, has a lot of contact with hosital including informing them of problem dictators and other issues that directly impact the MT's production, etc.

4. I think they changed the insurance to cover out-of-area employees, but don't quote me on that.

Personally I've had a very good experience with the FL account. Nothing is perfect, but I'm very satisfied.
I didn't work on gov't account but not paid either
Five months and counting now. Lies told to me were, pay you when I get paid, pay you next week, pay you Saturday. Still no check though.
I didn't complain, but got something from both the places I work sm
My PT job gave me a $30 gift card to target. My FT gave me $25 AMEX gift check. Both were sent in Christmas cards and both cards had been signed by everyone in the office.

No...not lots, but then I don't need lots. I really loved that ANYTHING was sent and the signed cards were a very nice touch.
I didn't get paid, but work as been so low, my check won't be much anyway. :( nm

Happy, didn't you work at Transtech? Or
NM
But ... you travel to train to CA ... what's not to like about that/ :-) sm
You can take it as a business expense.  Of course, I have no family to consider and love to travel, so obviously I am not like a lot of people (in many ways! ha).
Don't you have to go to NJ to train? And pay was only 1.75 per page. nm
s
I only know that you have to train in their office
in NJ for a few days. I live in NJ, but the other end of the state, and it just is not feasible for me to travel 3 or 4 hours each way for a few days. Too bad, though, as they missed out on an awesome MT!
Any companies that will train...
on radiology until one is up to speed. I have 6 years experience with ER, clinic, discharge summaries, acute care, pathology and podiatry. I was looking to gain radiology experience. Thanks!
Let them train all their new hires on
My problem is that I cannot see why should I be moved to another account when my account is going to the new MT's they keep training?  Problem lies in overhiring and not enough accounts!
Sounds like you may have to train twice

No, they are still using ExText - don't see why you would have to train twice.
nm
Sorry not interview, train M-F. nm
xxxxxx
TRAIN WRECK!
Let's just move on! Remember emails are often misunderstood as we cannot see or hear those speaking. Who cares anymore about the ridiculousness of this thread! BYE BYE
Been there, done that...The Train Wreck

A couple of weeks ago I posted that the hospital I worked for is outsourcing and dumping their inhouse transcription dept.  I appreciate all the nice things people here said because so many of you have been there, done that.  


I also guess that a lot of you have thought about starting up your own business.  The other people I worked with at the hospital and I were always talking about it in a joking way because, to be honest, the people who ran the business at the hospital know nothing about transcription and they think we are just typing drones.


I stopped back in the office where I used to work and I am pleased to report that it was total chaos.  The administration is trying to dump all the dictation onto an outside company based in India.  They kept on a couple of Transcriptionist to clean up stuff.  The person now in charge of the whole transcription process used to work in the billing office and she is now going to be proofing and overseeing the outside transcription service.  They are pleased with themselves and very smug about all the money they will be saving the doctors.


The doctors are all spoilt.  Most of their dictation for years has been An 88 year old female.  Severe DJD.  Bilateral knees. Referred by the bozo down the street. Yada yada yada.   An we knew what they meant  and would zip out a three page professional sounding report and referral letter.  We corrected their mistakes, made sure they were talking about the right patient (often they weren't) and that they didn't commit any legal boo-boo like saying the patient was a drug addict. (One doctor I used to work for said this.  I told the supervisor that he should not say things like that or he would get sued.  She said the doctor knew what he was doing.  Since she was not a transcriptionist she believed that.  The doctor and the practice got sued and doctor went to work in a little clinic far, far away.)


I have to admit that I am enjoying the vision of the coming trainwreck.  This is the second hospital I have worked for that jumped on the outsourcing train.  The first one fired the service in six months and tried to rehire us transcriptionists, who by then had gone on to greener pastures.  And this current hospital has handled the decision to outsource in such an unethical and nasty manner that I would not work for them again under any circumstances.


So, in short, has anybody thought seriously about starting up their own company?  Of course other transcriptionists have done that and of course it is not as easy as it seems. What is the first step?  I have the skills and I know many transcriptionists and a lot of doctors who are going to be really ticked off when the billing person they put in charge of their dictation goes belly up.  And I have some really neat names in mind: 


Typed In the USA. 


Been There Done That. 


Fingers For Hire. 


Utalk We Type.


Transcribers Anonymous.


WordsRUs.(how do you make a backwards R?)


Anybody want to join me?


       


 


 


Why don't you ask your manager to train you - sm
at least as a backup- on one of the accts they are hiring for? The reason they have ads out is that they have new accounts coming on all the time; current MTs cannot fill all the spots (think midnight shift, weekends, etc) and that's why they still look for other MTs.
I never could figure out why, when the train - sm
whacks someone (who 99% of the time committed suicide), the whole rail system has to come to a halt for an investigation, and hundreds of people on the train are late for work.

Investigate what?
Cause of death = 'Hit by train'! How hard is that to figure out?
So, why don't they just cross train?? NM
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