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Serving Over 20,000 US Medical Transcriptionists

To hard worker

Posted By: blackswan on 2009-08-21
In Reply to:

I was looking for the same thing and found it at Landmark. They have very high standards, are kind and decent people and best of all, they leave you alone to get your work done. In short, they treat their MTs with respect and like we are actually adults. I recommend them!


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    If you're a hard worker and a valuable MT, then yes it is
    I have been there for 4 years and if I have ever had a problem (which is very rare), it has always been fixed RIGHT away.
    How can I get along with my co-worker.

    I swear, I usually get along with most people but this one is trying my nerves.  This lady did not get along with the other transcriptionists.  She claimed they made too much noise, their hand lotion smelled (even though it was unscented), they shook the cubicle too much, always a complaint.  So what the boss do? She moves me and the this whinny lady to a little office all to our own.  I wasn’t complaining.  Anyway, the only thing I hear out of this office lady is either bragging about herself or putting one of the other Transcriptionist down.   She does put atmosphere in our office.  I had to get up and go pee.  She gives me a dirty look.  I say “what.”  Then she says I have this psychiatric disorder that I have to get up and down too much.  Another complaint she had about the other office girls, they were in an out of the office too much, never sat still. 


     


    Then, she starts complaining about this ESL she was transcribing for.  He is horrible, he needs to go back where he came from blah blah blah, I just chuckled a little.  SHE says “ITS NOT FUNNY, in-house employee.”  Then she starts in on how her neighbor in her apartment complex was making too much noise with his girlfriend last night.  I chuckled.  ITS NOT FUNNY, in-house employee. She had to walk further to her apartment.  I said why, she said “OBVIOUSLY SOMEONE HAD MY PARKING PLACE hospital employee.” Then she slammed something on her desk and went to typing.  I am sorry, I don’t know how to deal with this.


     

    We usually have lunch together, although lately I have managed to back out.  She will embarrass me.  She happened to know “Dr. Bones”  (orthopedist) receptionist who was having lunch with his mom and pop.  She told mom and dad Bones that she transcribes for Bones and that Bones gets his left and right mixed up.  I don’t know why but that embarrasses me.  I don’t think she should be telling people that.  She will also stop docs in the hallway and talk about their dictation that we don’t have time for them flipping through papers, chewing gum or stuff like that.  Gosh, I wished one of them would put her in her place.  Thanks for letting me vent. 
    Tto the IRS worker
    Thank you. I have had a 40-year career in this business, have always played fair with my boss, with employees (when I had them) and with the IRS. I just have no patience with people who try to either work off the books or to cheat their employees. I say, good for the IRS! I hope you get them!
    Maybe we had the same co-worker? LOL!!!
    When I was training in-house to be an MT, we had a woman who had worked there for many years. The hospital had just gotten new printers, HUGE contraptions with this big heavy plastic 'silencing' hood on huge hinges.

    On day she was in a hurry to snatch something off the printer and the hinges were still tight from being new.

    She lost patience VERY quickly, grabbed the entire plastic silencing hood off the printer, and threw it across the room.

    I was temporarily a bit frightened, but everyone in the room started laughing so I figured it was par for the course for her.

    Just to be on the safe side, though, I tried to stay out of her way when she was near anything heavy or sharp.

    Ah, those were the days...I laugh about it even now!!!

    I have always been an early worker but now..sm
    there is NO work and when it does come in it seems everyone is waiting like me to grab it and then there is NO work as there were only a few reports. I addressed these concerns only to be told I needed to be more flexible.
    NIGHT WORKER

    Thank you for the clarification.  It is apparent that one of two scenarios is happening here.   You are either charging too little of your client, undercutting all competition, or you are keeping too much of the profits for yourself!! 


    Since you have direct contact with this client, why not train them to train the horrible, ESL, fast-talking dictator!!


    BTW, I work the night shift, so the time I spend here is my own time, as if that is any of your business.


     


     


    Can I e-mail a Transtech worker?
    Can someone who works at Transtech post here so I can e-mail some questions that I don't want to ask on the board?
    grow up weekend worker nm
    lkdjfdljs
    Absolutely. Worker drones. However with this
    These worker drones have Rah Rah capabilities. Most stay silent though and take it. The minority speak out and get dumped on. Sounds like some kind of controlling atmosphere and if so, there must be something to hide. I don't know, but I won't be a drone, for nobody nowhere, no matter how great people say they are!
    Never met the offending office worker
    Thanks for the reply. I don't know why she would alter my reports unless she is jealous that I work at home and she doesn't. That can be a big reason for lots of people to try to undermine those of us smart enough and trained enough to work from home. I do have any attorney who is interested in taking it on contingency and he mentioned about the HIPAA violation element. Still pondering whether to make a big splash in this small town.
    That sure is a RUDE way to treat a co-worker.
    Actions like that usually do.
    Possible at Webmedx for very fast worker. NM
    x
    I would say yes - the worker agreed to the terms.
    When hired and by continuing their voluntary working, the worker is agreeing to the terms.


    That's disgusting, 1000 US worker versus 600
    that I gave Transcend the boot a few years back during their difficult times. They were awful to work for, and now I know why. This was all hush hush back then and still now. We're not supposed to have the intelligence to read the newspapers, let alone find the news.  Backstabbers for sure, and one of the biggest games in town, when they always screamed they would never do this to us.  Yeah, right. Go Transcend India!! And they don't even have the guts to call us US MTs - we're domestics. 
    Assimilate? What are we worker drones. Next thing you know
    will only be given time to regenerate at the hive before we continue to assimilate others and continue to do the Queen's bidding. Is this perfection?
    I think your comparison is ridiculous and insulting. Try getting a farm worker's job and you'
    nm
    I learned a lot about MTSO from her post..not a job for me every..I'm definitley a worker bee.

    Someones credit has absolutely nothing to do with how good a worker they are.
    There are more people now days that have low credit scores compared to those that do not. A lot of different scenarios can put you with bad credit like major medical bills.

    I don't think people should be judged on their work habits by something that may be beyond their control.
    lmao!! yeah maybe I'm the recruiter...suggesting that my co-worker is the problem. yeah that make
    x
    Hard to say...
    In my experience, one minute of dictation is roughly equivalent to 10 lines of transcription, so, approximately 180 minutes of dictation, and figuring an average length of a report at around 3 minutes, that's probably around 60 reports.
    Hard to say
    what the situation is.  It is fairly common to have times here and there where there is no work in this business due to many different things.  The company may have over hired and don't have enough work.  Do you work on clinic or acute care.  If clinic and you work on only one account, is it possible a doctor is out of town?  There could be many different reasons, although I think it is somewhat strange that they can predict that there will be no work at all for you for several days (this might make me a little suspicious).  Might not hurt to try to find another part-time position to fill in the gaps.         
    it is hard
    to say that our profession is not going to exist. I see a high demand for experienced MTs. If you look on the occupational outlook handbook, it even says that there is going to be greater than average demand for MTs. I copied and pasted below what it says.

    Contracting out transcription work overseas and advancements in speech recognition technology are not expected to significantly reduce the need for well-trained medical transcriptionists. Outsourcing transcription work abroad—to countries such as India, Pakistan, Philippines, and the Caribbean—has grown more popular as transmitting confidential health information over the Internet has become more secure; however, the demand for overseas transcription services is expected only to supplement the demand for well-trained domestic medical transcriptionists. In addition, reports transcribed by overseas medical transcription services usually require editing for accuracy by domestic medical transcriptionists before they meet domestic quality standards. Speech-recognition technology allows physicians and other health professionals to dictate medical reports to a computer that immediately creates an electronic document. In spite of the advances in this technology, the software has been slow to grasp and analyze the human voice and the English language, and the medical vernacular with all its diversity. As a result, there will continue to be a need for skilled medical transcriptionists to identify and appropriately edit the inevitable errors created by speech recognition systems, and to create a final document.



    JLG hard?
    If you thought the JLG phone test was hard, you are in for a rude awakening in the MT field. They are standard questions you would know if you have any experience.
    Trying hard
    I'm trying to like Amphion, but the platform is awful.  If I could ever get the chance to type, I could really get a good line count, but the filling in the DI screen and constant looking up physicians is killing me.  I kept track over one hour, and I had to look up 14 doctors' names and numbers and cc them.  And this is going into a separate window and then coming back to the chart, not using just a keystroke to look them up.  I love the dictators.  They're very clear, and the supervisors are adequate, not overly helpful, but pretty nice.  Right now, I'm struggling to make $10 an hour.
    Yes, hard at first but
    you get used to it. I dropped 2 cents a line, but the company part of the taxes worked out equally. At least I don't have to pay in the quarterly taxes anymore! Not as much freedom but if you are with a good company it helps.
    Not that hard
    I do the acute care on 2 accounts. What I find with Keystrokes is the accounts I do are not 50/50 ESL. I don't mind ESLs but something is fishy with other companies I have worked for when I get over 50% ESL. I am not making a good living. I can't do it with 90% ESLs and I have 17 years experience.

    I am now making a GOOD living and enjoy going to work every day. I have ESLs but they are the average ESLs, not every other dictation and the accent so thick I despair.

    I have some hard dictators but I am making a good living and I haven't for over 5 years. I am also not the fastest typist but I am picky, and I am still making a good living. I work on Ex-Text and the Control I is not blocked. That being the case I can check constantly if I want. I am averagin between 1500 and 1700 lines if I turn the TV off, concentrate and work. Like I said, I am not the fastest typist, but I can live with those lines.
    Don't be too hard on yourself, we
    spend a lot of time researching words/equipment, looking up CC docs, checking old reports to get proper dictation, etc. You have to figure that in.
    It really is hard to believe...
    I have been gone now for at least a month, and I cant believe how unaffected my life has been. I mean, I wouldnt leave MQ because I was afraid that I would have to start all over again and worry more about income, etc., etc. Well, stupid me, I shoulda, shoulda, ad. infinitum...
    Hard to believe.
    nm
    not hard
    The test was just a general test but beware. I took it along with two friends of mine and they told all of us we failed (we took it for QA/QC) and offered us by line VR jobs instead of hourly.  Then a month later, got called back for an interview for QA, then the next week told they hired somebody else.  Then I got an email asking if I was still interested in a position. I didn't even bother to answer.  There's got to be a reason they are always hiring for every position.
    I tried really hard to believe this, but SM

    I'm still trying to get past why anyone there would spend all that time and energy doing something like this when they could have just let you go.  They don't have to have cause to let you go.  


    Before you call me a cheerleader for All Type, know that I have my own not-so-pleasant experience with them.  I just don't believe they (or any company) has the amount of time to do something like this.  Bottom line.  If you are as good as you say you are, then you should be employed by the beginning of next week.  Don't waste any more time on this, just apply to some companies. 


    What is so hard to think out?
    OP said people letting work go VR WITHOUT correcting it because otherwise they would be DOCKED. Again, I would not work at any place that wanted to dock my money and secondly you are not much of an MT to just let any and all mistakes go thru so you can make the $$. Oh, by the way hubby NEVER tells me or else.
    It is hard!

    My first two children, who are 11 months apart, made it very difficult to work at home.  They are 8 and 9 now... and they are SO easy now... because they play with their neighborhood kids a lot and dont really bother me much.  however, I just had a baby and she is very demanding, of course, like all babies are.  You cant neglect them.... so you have to squeeze in your time here and there... Sometimes I do 10 minutes here, 20 minutes there, as much as I can throughout the day.  Then when my hsuband is home I will work a pretty long stretch... I also work at night to finish up my work for the day.  It is hard, very hard.  I feel like I am working ALL the time... Because even when you are not working, it is hanging over your head and you end up being stressed, wondering if you will be able to get the work done on time. 


    My first two children will always remember their childhood as their mom working all the time.. because that is how it feels.


    My husband goes to work, puts in his nine hours and comes home and it is all over... 


    If I could afford day care they would definitely be enrolled. 


    Hard to believe . . .
    I believe you hit the proverbial nail on the head there when you asked if Larry deliberately minimized the percentage to be deceptive . . .
    Hard to get a job now, only very low sm
    paying companies hiring.
    It's going to be hard to believe this since they've already
    Or they'll change it again once it suits their purpose. 
    Think long and hard.

    Do you want to work for a company that doesn't pay any down time for a platform that goes down almost every day? Even when it's working, it has significant sound quality problems.  Do you want to wait an entire year before getting even one minute of PTO?  Account instructions that are pages and pages long, very confusing and poorly written?  Do you want to do VR or transcribe?  Did they mention their goal of getting most if not all accounts on voice recognition, and then they're going to pay you roughly half of what they promised you now?


    A higher line rate is only good if you can get lines, don't run out of work and work a platform that's Transcriptionist friendly and doesn't go down every other hour.  Unfortunately, you're not going to find those things at Transcend.  Maybe they're hiring you to replace me because I couldn't take it any longer and accepted a job offer for what seemed like less money, but I feel I'll wind up making more if I don't have to deal with all the problems I just mentioned.


    They pay every other Friday. How hard is that
    duh!
    A LITTLE hard to understand????
    Did you ever figure out how much you would have been paid on the report you just edited and ALMOST COMPLETELY RETYPED compared to your editing pay????
    Why is it so hard to get speed
    with that company, are they on a slow system or something?
    the lines are hard
    x
    So easy to say, so hard to do. If you were going to do
    it, you would have already. It is so much easier to bash companies and service owners than to do it yourself. Just like armchair quarterbacks. If you had the time and talent to do it better yourself, wouldn't you?

    I don't think they are hard to learn, but they are much more

    technical in the terminology, lots of equipment and procedure names that change all the time.  It seems that each time a new batch of doctors come in that the terminology is different.  They come from other parts of the country/world and they used different equipment or different techniques.  Lots of stuff to look up - just like the new drugs. 


     


    JLG did, but it was so ridiculously hard that
    I turned them down flat. Some places expect you to know things only a dr would!
    Many posts about it being very hard to get
    lines because of the way they count them, supposed deducts for low QA, frequently switched from one account to another, they are in the process of training MTs in Trinidad, so obviously they support offshoring. 
    That's extremely hard to believe
    xx
    The ESRs are really hard, but you won't get them sm
    on the low level 3 ER accounts. Those are really easy. If I were you, I would test for level 4. Much more potential for money. What cpl did they offer you?
    Hard decision.......
    My heart would be heavy, but if it is inside information you probably are thought to keep it confidential NO MATTER WHAT, just like if you typed a report on your neighbor and found out they had HIV----IT IS CONFIDENTIAL. I think you should keep quiet about it, even though it will hurt your heart.
    Is it hard to get lines in.
    or is it just me.  I have been typing all day and only have 300 lines.  I am using their Merit system.   At my other job, usually after 4 hours I have 500 to 600 lines.  Maybe I am just not used to their plateform yet.  Good thing I am still on hourly.  I would starve to death if I were on line count.
    It is hard to get lines anyway, but....
    It is easier for a company to manipulate lines if you have to go to the Dicataphone web site you get your bulk lines, with reports not broken down, i.e., 1000 lines, 25 reports. At least if you can verify you have 25 reports on their line counter and what you wrote down, you can always copy your reports from Ex-Text (it is word based), go into your Word (outside of Ex-Text) and verify the line counts, maybe spot check them, or you can ask your trainer how to check the line count after you have finished it and click on the doctor or the patient, it gives the line count for that job. (to me a lot of wasted time but it is a way to verify). I'm sorry, I do not trust a company who will not let you verify the # of reports with the amount of lines you have done. What if 2 to 3 reports are dropped? You have no way of telling them that report did not show up on your line count. That means your WORKED FREE, and they got the total line count, or someone else redid your report.

    I found if I had to go the Dictaphone web site to get my conglomerate line count for the day, at the end of the pay period and I got my check I was usually shocked, it was way lower than if I can go into Sessions, the same screen you click on to go into the demographics. There is shows how many reports (the # of reports for that specific time and the line count) you have done and the total lines and it is quick.

    There must be a reason some companies don't use it and I think it is because they know you can't verify how many reports you have done. To me that is dishonest with a capital D.

    You will find with most companies using Ex-Text that Sessions is blocked for your use, thus, you cannot get the # of reports you have done in a day.


    It's a hard time for all of us
    I know every one of us involved is very torn, stressed out and I think we should cut one another some slack.

    A big huge to all my fellow DRCer's. RIP, DRC.