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Transcend is really a poor excuse

Posted By: for a company (sm) on 2006-10-29
In Reply to: Totally agree. Not a good place to be right now. nm - MDI MT2

I worked for them for quite awhile when they got this huge new account. I was independent contractor, but working my butt off for them with all of their quirky system problems, turnover, etc. All of a sudden, one day - I could not log in to work. I tried e-mailing and calling EVERYONE; yet, no one could have the decency to respond. A few weeks later, there was a job posting stating the specifics of the account, demanding only employee status, no IC. I have no problem with that - it was the way in which it was handled. VERY, VERY unprofessional. I wouldn't hit a dog in the rear-end with Transcend, and in the end, I hope they get what they deserve.


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Poor excuse for a company

I am the husband of an IC who has worked for D & L for years and of course I have seen the insufficient funds checks, multiple banks and seen my wife go through tremendous stress listening to the lies from the Marino's.  My wife is a trusting soul and I begged her to quit but she likes to give people the benefit of the doubt but lets face it when something smells, it usually rotten.  To you younger generation of individuals who are thinking of working for the Marino's (John or Donna) who most likely will start another company under another incorporated company be aware of who owns the company.  I have seen my wife work all day and night go to bed a three in the morning and get back up at eight and start all over again for a company who could care less about her.


A company that writes checks, knowing that there is not enough funds to cover these checks is guilty of fraud.  The new one now is sending out a check to an IC with no signature.  I can understand someone accidentally not signing a check but when you had a insufficient funds check two weeks prior which was made good a week later, and now a check with no signature then this is no accident.  Due to the insufficient funds check and slow pays from D & L I never counted my wifes checks in our budget since you could not depend on D & L to pay.  I feel sorry for those who have to buy groceries and pay the mortgages working for D & L


Busy is a poor excuse for not getting back to
way to recruit.  Call at a certain time?  Hello?  Aren't we all busy?  We are people that juggle many things and wear many hats.  I am quite frankly tired of hearing that these MTSOs are too busy once they place an ad.  In my opinion, she may need some help with recruiting and the duties that are required to get people on.  I absolutely despise testing and then to not have someone get back to you is horrible.
typos are one thing (inadvertent), but poor grammar is a poor reflection and demonstrates lack..
of knowledge. In this profession, if you lack proper grammar knowledge, you should expect to receive comments from those MTs who take pride in producing top quality work. Just my opinion, but I think it is quite embarrassing to see inproper use of the english command from those who profess to be MTs. There's a difference between typing a message here and having a slip of the finger and just not knowing proper word forms and spelling. I see grammer quite often, dependible etc. I truly do no believe these are simple typos, sorry.
Poor me?? Really now!
I have seen only one post that you could possibly misconstrue as a "poor me" attitude, and that was from a very close friend of mine who lost her home to a hurricane. She wanted me to go to work for OSi because she thought they had been very considerate of her circumstances (plus she wanted the referral bonus). I will say right now that she is THE strongest woman I know. She does not kiss butt at work or here on this board. She told the truth about her experience with the company. She has not said a word about anything other than OSi's support. She has never met any of the managers and does not participate in garbage gossip of any type on either "side." Does she gush over OSi all the time? No, absolutely not, but she voices her concerns and opinions with them, not on a public board, particularly in order to humiliate another person. I am highly offended that she has been attacked without cause. I used to work with her at a local hospital, and she is a joy to be around and doesn't go around with a hang dog "poor me" demeanor. There is never a dull moment because you never know what she is going to say next. "Poor me" - you don't even know who or what you are talking about. It is time to write something productive on this board instead of jamming it with bulls**t.
Yes, they do, but very poor IT
x
Some poor MT will take it though.
That's pretty bad.
LOL!!! Poor pud! ....nm
s
Poor pay

I got paid per line during QA but had to submit 10 reports at a time for review and then had to wait around for approval of each set before I was allowed to type again.  Sometimes I was idle for 1 to 1-1/2 hours after each set waiting for the go ahead.  Needless to say, I lost a lot of money that way. 


Not OP either. Just another poor

sap who hired on.  I think the statement is correct in that they only do overflow work, too. The account I was on was behind on discharge summaries for 15 days. 


 


 


It's too bad that you have had such a poor experience - sm

I have never worked for another national so I have had nothing to compare Transcend to but I am happy with my choice and I am not a newbie.


The size of the company is comfortable and the people I work with are great. If I were truly being a cheerleader for the company, I would post my name too.  I'm not trying to recruit anyone. I just stated my own personal opinion based on my experience and was curious to know how you came to yours since you posted it.


I just don't understand why the negative posters have to be so nasty.  If I was unhappy with a company, I would say why but not bash.  That's not my style and I think its playing dirty.


Have I always been happy with them?  No.  There have been times when I wanted to just give it up but I didn't. I saw it through and have been glad I did every time.


It's my fit though.  It obviously wasn't a good fit for you and that's fine too. 


 


poor management
I think someone should write a letter to the corporate office, they really have bad management at MQ, all over the board!
They offshore, they lie to you, very poor
communication, some very difficult acounts, and pay is so-so. 
They are a very poor company - NM
NM
Poor dictations
Many companies seem to be going to voice recognition. The only reports they have to send to us, then, are the poor dictators, the ESL's, etc. Time for a new career.
My experience was poor
No one should take anonymous comments without a huge grain of salt, but this board is great for getting general feeling for a company... Biggest red flag for me is late payment and/or some of the chronic management problems some of the larger services seem to have.

It's a reference tool, no more and no less.

Your poor grammar
You are not using proper sentence rules by using a lower case letter to begin a sentence. I truly do not believe you have a simple typo, sorry.
not surprised about the poor
communication and the jumping the gun. I think someone there likes to blame all the unreliable transcriptionists for the problem rather than taking responsibility for poor pay and poor management.
It is usually the ones with poor quality most likely.
x
poor and struggling
I feel for you; I am right there with you. BTW, my name, Fatcat, has to do with the fact that I am fat, not an allusion to being rich, ha ha. We live mostly on lentils and rice, sometimes hamburger once in a while if it is on sale. Please do not feel that you are alone. There are many of us in this same boat. I recently took on a second job just to be sure I always had work to support my family. God bless you. Hang in there.
Poor thing

Poor MT!  Must be hard to be the lone TTD employee with no MT friends. 


Had poor experience also
I just remember a lot of 'tude' and not the professional kind ;) A lot of changes with regard to supervisor/lead ... would not recommend but to be fair - that was then! don't know if they have improved.
You poor dear!! s/m
How in the world do you manage it?  You must be supermom as well as superwoman.  When I first started working at home my 4 were early teens and still there were days (nearly every day) when I thought surely I would totally melt down.  I could not have done what you are doing.  I might have been able to do it by juggling another type of job but not MT.
Poor old Calif
It can sink into the ocean like Atlantis - and take the Terminator with it. He is the source of their money problems.
Excuse me.....what?
we need more details please.
Excuse me, but...
I would say 200 million in DEBT is pretty much going down the tubes.  HS was a great place to work, but Spheris leaves much to be desired.  I won't even dignify your last comment with a response. lol  I was with HS since the very early days, so I am sure I was with the same company longer than you were, as I just recently left myself.  Oh wait, every company I ever left? Let's see, 8 years at one and 7 years at the other one.  I would say that was a pretty good track record, dear.  Sorry you had to make it personal.
Excuse me? But where, exactly did
I simply expressed that radiology and pathology will always be around and need to be transcribed and that the school sounds like the cost is too much. Where am I missing the bullying/harass?
excuse me? you don't know me...sm

ooh - someone woke up nasty or stayed nasty all day, huh?


IF you are presuming to know me, you're coming out of left field...and you have a choice - you did not have to respond.......


Go enjoy your weekend - hope it doesn't rain anymore on your parade.......          


              


Excuse me! Wow.
x
Excuse me? If I say they did, they did. I ought
to know. My start date was the 1st of the month. Actually my first payday was supposed to be in the bank the 15th of the next month. So do not tell me NEVER when it happened to me. I also know others it happened to also. I do not post things that are not true. I have all of that information and the emails that went with it saved so if you want to post an untruth and say it never happened, you don't know what you are talking about or your memory has lapsed...depending on which KS MT or mgmt person you are. You won't intimidate me dearie, not when my bank account is the best proof along with the documents that support it.
another excuse
I worked for a company that said they maile dchecks Tuesday but it was postmarked friday, and the best excuse was that their bank had an error and they had to wait to send checks, and when they went out - they bounced, so another week or two before the money actually came - anybody ever have dealings with a bank that in themiddle of having the account they began holding your checks for mor etime - usually that is beacuse you bounced to many outgoing, so they hold your deposits - but as MT we are stupid and must believe the hype. I say if a check bounces, press charges, show them we mean business, and if oay is late - tack on surcharges, after all you are contracted for work and pay date is part of the contract. there should be no ecuses, we are not allowed any room for our TAT, we work very hard for the money
There is no excuse for this
The company I work for I don't have to rely on the dictaphone website for my line count where I work now, I look under the sessions stats which are DISABLED on your system. Even if there is a lag there is no excuse for the awful line count, the line count lag has nothing to do with your production. You can put all the shortcuts you want in but your're still gonna work your fingers to the bone. I do about 270 lines/hr now, where I used to do about 150 there if that and that was really struggling. When there is that much descrepancy then I have to wonder what the difference is. Headers and footers are not counted on the account I work on either. Hope things have changed for your sake, if so, thats just great and i wish you luck!
Excuse me but...
I am not the one calling someone small minded. I do fit in at DSG. It is a great place to work if you are a dedicated hardworking MT, so thanks for the compliment and good luck with your job hopping. Hope company #26 will be able to please you.
Well, excuse me!!!!
make roughly $15 an hour? But you REFUSE to do high ESL's. I am glad to know that you can find a job and be able to REFUSE work and make your coworkers pull the load. HEY, KSMT2, how does that make you feel? LMAO. You two are a joke!!!!!!
That's always the excuse

You must not have met their standards.  No, they are just a lousy, disorganized company.  They did not meet my standards, and I am not the only one.  There are many MTs who have had the same exact experience.  This is not new information.


To Excuse me?
Well stated!
Excuse me????
Who do you think you are to say this has never happened to me?  I have been an MT for 20 years!!    Aren't you doing the same thing as the cherry pickers by whining about the crappy report you got?  You guys actually look up the job to see if someone dumped it?  Are you that pathetic as well that you can't handle transcribing the thing either?  It boils down to this - If you are good, not a single report will slow you down.  If you are a terrible MT who only can do easy reports, well, I could care less what you throw back in the pile.  If my child happened to see a doc who was ESL and an MT started whining about getting the crappy report and spent even a second trying to see if someone was cherry picking - well, I would fire their lazy butt!!  All I'm saying is do the darn reports and quit worrying about people who cheat, they aren't any good anyway!   You guys call yourself MTs?  Please!  More like a bunch of babies!   This is why being an MT is no longer considered a profession.  There was a day when we cared about doing our part for the physicians and the patients.  Now we have a bunch of typists complaining and whining.  We actually used to get paid very well!  I can see why rates have gone down - there aren't any real MTs out there anymore. 
Excuse me?
You guys are such a joke! 
Excuse me?
When did I defend anyone?  No wonder you get so upset about having to do the lousy reports, you can't even read!   This is a waste of time.  Have fun being paranoid....wah...wah...everyone else is getting the good reports....poor us!    Sheesh!
Excuse me?

I say again - you can't read nor do you understand the definition of words.  Ignore means refusing to take notice of or to reject.  if does not mean to defend.  MyGosh!  Please tell me you are not an MT?  You are just making it worse for yourself.  Give up now, ok?   


Excuse me? sm
I don't work for TT but, in my opinion,  if your statement rings true that lead MTs take/get work when others don't have any, that's gross mismanagement and should be delt with somehow, through emails to upper management. It's bad everywhere, low work, ASR lower wages, but there is no excuse for such behavior.
Always an excuse
Sounds my company.   Raises are as rare as hens teeth. I know that the economy is bad but they always try to find an excuse not to give us a decent raise.
Poor business sense
...Precisely. I know a radiologist who offshores his transcription to India. He kept his inhouse transcriptionist. She edits their work all day. THIS HAS BEEN GOING ON FOR TWO YEARS!!! He's paying India $2,500.00 a month for transcription and pays her, her regular salary!! It absolutely amazes me how frenzied a doctor gets when he has it in his head that he's going to get a better deal this way!!! INSANITY!!
If I had been fired for poor quality...sm
I certainly would have never gotten on the board and blamed the MTSO.   I'm not sure what this person expected.  We all make mistakes, but when we are called down for them (again and again) we should own them and fix them.  Until an MT can do that, she will never reach her  full potential. And... while we ALL go through some awful times in our lives, we must remember that the medical records we are typing also represent others who are experiencing misfortunes as well.   
There's no law against that, goodness. Poor ethics but
??
In a poor house in Houston
XXX
sounds like poor management...sm
sometimes you have to be alert that cherry picking may also be taking place. Maybe you are getting left overs from all of the specialties that no one else wants. If you are new with this company, it is not unheard of to happen. The best approach is to question why you get so many miscellaneous reports from so many specialties. D
on't make an accusation, but let them know that you find it strange, and not a very good way for you to master a few accounts.
That may be well and good, but she used poor judgment
with the verbiage used in her job ad post.  While some may think it's funny, it's demoralizing to our industry and is not condoned by MTStars.
Just my experience but extremely poor mgt

 


no holiday pay of any kind,  overhire, expensive poor quality benefits, did I say overhire? way way way overhire which always to me shows concern for company and not the working stiffs...Good Luck and you will make sense of it all...it just is a little overwhelming at times.. 


Worst job I ever had. Poor communication,
Horrible platform. After 24 years in this business, I knew they were not a good fit for me.
Poor choice of words. sm
see my post above. I personally wasn't calling their gifts cheesy, they were. It is the thought that counts. Diskriter has proven over the years that they are a company who rewards their employees and shares the profit during the holidays.
The communicatin at TransTech seems poor. They
xxxxx