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Transolutions Downtime

Posted By: dnm on 2007-02-22
In Reply to: Transolutions pays downtime when work runs out. nm - JLH

This is true. They pay both technical and no-work downtime. I was hired a month ago (WONDERFUL company) and have it right here in front of me in the employee handbook. So long as you are a full-time employee, report your downtime to the appropriate person, and haven't refuse work on another account that does have work, you will be paid for downtime. If they have no work on another account for you, you are paid downtime. Have a great day!


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Last I knew Transolutions paid downtime. sm
It may have changed by now.
Transolutions pays downtime when work runs out. nm
xx
Downtime? What's that?


Downtime
They pay $12/hr downtime, includes system/platform problems (on their end) and periods of no work. It does not cover things on the MT end, including electric failure and internet failure.
Downtime
Can anyone name a few companies that pay downtime?
downtime
Because I hired on as a FT employee and constantly running out of work which is out of my control - I have to sit here and wait while I pay daycare and not make any money - I need 40 hours a week to live - I wasn't looking for parttime work.  I think all companies should pay downtime when it their fault we have no work
Some do pay downtime, not all like MQ.
.
Downtime
Thanks, and I will check on that this morning. I will come back and post what I'm told. When I was hired and also during training, they went over the procedures for downtime pay, both no-work and technical. I'll definitely put it on here, though, for confirmation. Thanks, Dolfan!
Don't lie about it. They don't pay for downtime.
xx
Downtime (sm)
If you're out of work, you are paid downtime, but you have to keep checking back every 10-15 minutes.

Answering of questions isn't as bad as other poster said. First couple weeks it is great, though, when you really need it.

They were up front with me about no shift differential before I took the position and pay, etc.

Yes, there is a lot of preemployment stuff, but it is the hospital requirement and not DR.

If you live in the tricounty area (Dade, Broward, Palm Beach) the health insurance is very good, so the preemployment is kind of worth it if you need insurance.

Regarding samples. I'm not even sure if the other poster was on this account because with the software, you have access to all reports dictated and transcribed by all physicians or any reports typed on the patient you are transcribing. So no samples are really necessary.

Definitely shift intensive. But every job has it's drawbacks. It's all about a good fit. Maybe DR isn't for you, but I just wanted to correct a few incorrect statements by the other poster.
downtime
Does KS have a lot of downtime? Do they pay you for it?
they don't pay for anything, no downtime..sm
no holidays, NO overtime...8 cpl that is it, nada, nothing more. Owners are making a killing tho....
Meridian and Transolutions.. ESPECIALLY Transolutions
xx
And they don't pay 1 penny of downtime
when the system is down for hours at a time.
I hear they pay for downtime; don't know much else
Never worked there, and of course I would defer to people who have!
So when you say paid for downtime...

do you mean that they actually pay you if no work available, not just for equipment failure on their part? 


If compensated for times of no work on your schedule (at what rate?  minumum wage or other?), some of the folks on the MQ Board need to hear this, I think. 


What companies pay for downtime? sm
As in, you are an employee (not IC) and you run out of work.
Any companies that currently pay downtime?
/
Downtime? hahaha

There has been no mention of that and I'm sure it wont happen.


When the system is fixed, the most we'll get is double the amount of emails telling us how much work there is and how we all need to give us food/sleep/bathroom time to get it caught up.


Yes, I get paid DOWNTIME when

there is no work around and I also get PTO, paid VISION, very good health insurance with company paying 80%, dental for less than 15 per pay period and a great atmosphere.  Yes, I do have to produce 12000 per pay period.


 


How does TransTech pay out PTO, and do they pay downtime?nm
xx
Paid for downtime...
Paid for downtime with Transcend? We don't. We get told to flex out time out.
Companies that pay downtime
I've seen on the boards that the famous Axolotl pays for downtime when there is no work available.  Are there any other companies that do this?  Thx.
DOWNTIME NOT ALLOWED

I did not get downtime even with a ticket# and having to wait 2 days for another computer. All I got was a BS stating reasons not to give me downtime and that I could take PTO or not get paid for those 2 days.


Thank God I have next week off. I don't think I can stand much more of this BS.


0 in last month, maybe 3 hr in last year downtime.
x
Can you help with a list of companies that do pay downtime?
n
emts pays for downtime
eMTS pays for downtime when there is no work or when there are system problems. 
Check on that downtime issue
They are a wonderful company; however, they may not have updated the manual, because they have dc'd paying for no work downtime only recently, I would say within the last few months. They do pay for technical downtime but not for no work any longer. Check with your lead or personnel.
Do you guys get paid for downtime?

That's one thing about MQ I'm thankful for.  At least we get paid for our downtime.  I don't know if we'll get paid for the jobs we've lost, though.  Some say yes, some say no.  I guess it's up to the PS.


Check out the MQ board - there's a link to check the status of DQS on their site.  The link takes you directly to MQ's DQS, but I would think they offer it for all clients they serve.


Last I checked at 7:30 am EST, it was still down for MQ.  Some MQ MTs are getting work, but I wouldn't until it at least gives you the yellow light (see site). 


It's like a snow day - you're glad to be off unexpectedly, but you know you'll have to make it up!


In our dreams we would get paid for downtime
Kind of like the office staff is still getting paid while the ones producing their income don't.
No pay for downtime. You are asked to flex. NM
xx
Above poster is right --- a lot of unpaid downtime.
I've never worked for a company that ran out of work as much as this company did. I do not recommend this company!
My company pays downtime if
there is no work within your scheduled work time.  You don't have to make it up if there is work later either.  They don't guarantee lines though and the amount they pay is less than most MTs would make by transcribing, but it is money coming in.  We went several months where some accounts were running out of work daily, now lots of accounts on OT until further notice. 
Some pay downtime, do not have to waste PTO either. What world is above living in ?

The troll must of come out from under the bridge.  Jumping down someone's throat just for a simple question.   Wonder what world it came from.  Obviously needs a vacation but probably can't take one because all its PTO is gone. 


Employee. 0.09 cpl, 100s of normals, and downtime paid.
x
Diskriter pays hourly wage for downtime

Different view: If we all went to hourly pay to make sure that we are paid during downtime, it wou
what we earn on production. I make upwards of $30 an hour on production. Most hospitals are under $20 an hour. I think we would lose money if hourly and if they pay us for downtime, I am sure that the money would have to come from somewhere, so they would lower rates.


Also depending on hospital, downtime (no work or tech
x
No work, no paid downtime, bennies might leave...
.
Forget Diskriter! Bunch of smoke! You will NOT get paid for downtime.

Diskriter made MQ look kind.  Diskriter also has had labor board charges in the past. If it sounds too good to be true, I assure you with Diskriter, it is!  This is the first time I've spoken out against them, but honestly the down time paid claim is bogus.


Me 2. Had a short downtime yesterday, too. But did get my lines in. Gonna take a shower and check
xx
Transolutions
I have been with Transolutions for over 2-1/2 years and cannot speak highly enough about them. They have stuck with me thru thick and thin due to personal health issues; I am averaging $18-$20 an hour; the medical insurance is the best I've ever had; they spend time and money helping MTs get proficient and productive and grow in their careers, etc. They are offering a referral bonus through September 21 for anyone I refer and is hired. If you are considering this company, please drop me a line, and I'll answer all your questions. I would appreciate the opportunity for the referral. Thanks! Donna The website is www.transolutions.net
Transolutions...

Well, my dear, MQ has thousands of MTs, some of whom have been there over 10 years - but it doesn't sound like they do anything right!!!!!!! 


If that company is a good fit for you, more power to you.  But, just because someone else didn't like them doesn't mean it was a "personality conflict" or "Degree of professionalism" issue. 


If you really want referrals, you might try being a little less condescending. 


Transolutions
If anyone is working for this company, please email me and tell me what it is like to connect with them, etc.  thanks
Transolutions
Been there almost 2 years - very happy. I am former MQ'r, always astounded when MQ/Spheris types say they think there is no better place to work than those 2 crap companies. Transolutions has paid time off, (I'm part-time and accrue hours). They have paid holidays off -- you will be required to work holidays and alternate, i.e. you work July 4, Thanksgiving, Memorial Day one year, then the next you work New Year's Day, Labor Day, Christmas -- I may have mixed them up, but in any event, you get paid holiday/bonus for working holidays, they PROVIDE your equipment even if you're part time, they reimburse your phone line, they have you set it up with a specific phone company -- I forget its name. But they do pay it. If you are FT, they have health, dental, I believe life ins. They will reimburse for AAMT CMT exam after you pass it (Full time). Also, referral bonus if you recommend someone and they get hired. Discounts on all reference books/materials you buy through them (I think 40%), you have mandatory 1 weekend day with weekend shift differential, and that's just off top of my head. Oh, cash bonuses on your anniversary every year you are with them, which go up each year. Their standards are higher than anyplace I've ever worked, but that is a good thing. I think quality should count for more than it does with previously mentioned MTSOs. I think you would like them. Oh, and PAID training for 1 week before you actually start first official paid day with them. A guaranteed line rate during probationary period. Also, plenty of work. Also, you are considered FT at 32 hrs/wk which means you are eligible for full complement of bennies. Let folks say Spheris, MQ are as good as it gets -- that just means more GOOD MT/MLS jobs for the enlightened among us! Go for it!
Transolutions QA

 


I just left the company for various reasons, but I did take umbrage with the recent QA changes.  I have been an MT for less than a year.  The lowest QA score I received was a 95, and I was horrified at that.  It does make me feel a bit better to know a person with 20 years experience was having a tough time, too.


Transolutions

Transolutions..Thank you..sm
In spite of the fact that I quit them after 3 weeks, they did pay me the signon bonus. I appreciate that!
Transolutions

Does anyone have any information on Transolutions?  I remember a while back hearing that the platform was a little outdated.  Has that changed at all?  Any other opinions?


TIA! 


Transolutions
The platform is not a little outdated, it is a lot outdated! The office staff treat you like you are in kindergarten. Also, the benefits are good but are very expensive. Save yourself the trouble and look elsewhere.
Transolutions

Is anyone working for Transolutions who has been affected by the recent change to QA guidelines, on-hold percentages, and possible resultant lower pay?