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Serving Over 20,000 US Medical Transcriptionists

Vianeta = Crap

Posted By: nm on 2005-12-07
In Reply to: Vienetta - USMT

nm


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Vianeta is a company, too. Our MTSO paid Vianeta to use their platform.
nm
if someone puts up with crap for 5 years... they deserve the crap!! good grief... grow a set and get
xx
Vianeta
Are you with InterPro or another company? I have experience with Vianeta.
Vianeta bad, bad sm
I am currently working Vianeta.  My line count has NEVER worked.  I MT and edit.  To get line count I have to paste finished document onto a blank Word document.  Then I can use Word's counter to get a line count.  I have to do this with EVERY job if I want any idea what my count is.  Very time consuming.  If I leave the Vianeta window open for a certain amount of time without actually working in it, it does all kinds of strange things so I have to exit and re-enter to straighten things out.  Also, I you accidently u/l job before you are ready, too bad.  You have to try to find someone who can retrieve it for you, hopefull before the client gets it.  My other job is a Word based platorm.  I d/l into a folder and when I want to send it off, I u/l from the same folder.  Also, their spell check is HORRIBLE.  That is another reason I d/l onto a Word doc, so I can use Work spell check.  I didn't realize what a pain Vianeta actually is until I wrote this. 
vianeta
No to the recruiter question. Just somebody who has been using the platform exclusively for three years, trying to share my experience with it in response to the original post. No hidden agenda and no commercial audition.

With that said, it might be useful to try to figure out why there seem to be such diverse opinions and experiences with the platform. I agree with anon3 that it is bizarre and that part of the answer must be that different companies use the system in different ways...especially when access to line count and productivity information is involved.

I first started typing on Vianeta 3 years ago on an earlier version which earned my same praise. The update came along 1-1/2 years ago. There could be obsolete versions out there still in use, who knows? Don't know the earlier version number, but the current server I use is version 5.2.0.12. That information appears in very small print on the top left corner or my job explorer screen.

In any case, as soon as you log into Vianeta on my platform the job explorer comes up. Your queue is there immediately with jobs waiting, job#, dictator#, time dictated, priority status all clearly indicated. All this info is already on your report when you bring it up, along with patient demo info. To feed the reports completely into a 4-report queue takes about 3 seconds. To me, that's pretty fast. Once they are there, when you sign a job off, another job takes its place with no waiting time whatsoever.

On the queue screen at the top, I have options such as working on line (active transcribing and transmitting) or off line. This is specifically useful when all you want to do is check your line count or review your production for the ongoing pay period, current month or current and previous month...all readily accessible information. There are also log out, assign job, split job (for batch dictations) change job info (when the MD enters the wrong report info) options...all taken care of in a very minimal amount of time, I might add.

Another option is to type from the Job Explorer (which is what my commpany uses) or from the transcribe station which I have never used. To the side of the queue there is a Nav bar which gives you Job Explorer/Transcribe station choice on the top...and to the bottom you find a report tab. Click on that, then another block comes up on the nav bar for productivity feedback which I click again.

Once I enter that, I am given a choice to either generate a graph report (which I do after almost every report if I want to) or I can get it to download the more detailed report which I save to a word document. I do that if I suspect a report is missing, it helps me track it down. That report usually has a list of the last 2 or 3 days of reports, job numbers, sign-off time and line count.

When you enter a report, your demo screen with all the information already showing n the report if the doctor has entered the MR# correctly. If you have to look up patient or doctor info, send cc to other doctors or leave QA flags it is done from that screen. You can search the patient data base and the MD roster a number of ways. There is even a sound's like feature in the MD roster data base.

I find the patient info data to be almost 100% reliable and the MD roster data to be about 95% reliable. It certainly helps me cut down a lot of time searching MD lists elsewhere. The ONLY bone I have to pick with that place is that the MD specialty does not show, but you can search the roster by first name, last name, specialty and hospital.

Once the missing info is found, I double click the bar and it is automatically transferred to the demo screen and onto the report...no typing involved.

The word processing features of the system are excellent, Word based...but can be set for WordPerfect formats and others. The spell check is excellent help....especially in distinguishing between generic and name brand drugs. It can be modified and added very easily.

If you don't have those features then you are not on the same Vianeta platform. One last thing. I remember when I hired that my TM told me they never use the transcriber station because it is so cumbersome.
Vianeta
We obvious have a difference between companies.  My Vianeta has maybe 1 in 4 medications that it will pick up.  Transpose two letters in a work and most of the time it will miss that. 
We will be using Vianeta soon. It has already been sm
tested by several MT's, who just love it and have been able to increase their line count. How amazing!!!!

PS
Probably why Busy MT got out while the going was good.
Vianeta-THanks...can you tell me more
MT friendly, fast, pros and cons. TIA.
Its Vianeta (nm)

Vianeta
Has anyone worked for a company that used Vianeta software. If so can you tell me a little about it.
vianeta and IP
Amen to that, adios, hasta LA vista....too many other places to work. who needs the headaches that they have, and they have many, thats for sure.
they use Vianeta too

The up side:  I liked the Vianeta platform.  Nice people.  They left me alone (that's the way I like it) but I was IC...employee status could be different.  I never had any QA hassles and enjoyed flexibility.  Trained on as many accounts as I needed to stay busy.  Never ran out of work.  I could work as much or as little as I wanted.  Line rate was decent (10 cpl, including shift differential for evenings).


The down side:    First year or so was good, but eventually ended up with so many TERRIBLE  ESLs (some were downright impossible), no matter how hard I worked, could not pay the bills.  You may get lucky if you can manage to dodge those accounts.


Might be worth a try.  Good luck to you with whatever you decide.   


Question about Vianeta. sm
Anyone use or has currently use this awful software?  I just started a job using it and my line counts are SO LOW!!!!! When I compared the line count in other programs, it is just not right!  I don't think I will be with this particular company long at all.
VIANETA PLATFORM-DO YOU LIKE?
Anyone have experience with this platform?  TIA.
vianeta users
Anyone out there know of MTSO's using Vianeta and need out?
Vianeta is a little flaky, sm
but is really easy to use.  This particular company, from what I have read over the past few days, is not something I would want to get involved with.
Response ria Vianeta below. sm
It is a total platform.  It works differently on different company systems.  Overall it is good, but it can cut out a lot.  Word clone.  Not hard to get used to.
Vianeta Platform

Can anyone provide any insight to the Vianeta Platform?  Any info appreciated!


 


TIA 


I used Vianeta at 2 different companies.
One job you couldn't do line counts, the other company you could, using a different program.  Both companies Vianeta spellcheck so bad, had to copy to a Word document and use my own spellcheck.  This is what the companies told us to do!
Anyone know of any MTSO's using Vianeta
Anyone out there know of any MTSO's using Vianeta software?  Could you let me know?
Vianeta was awful...
They still had Vianeta when I left, also another bad platform. The person who you were referring to as the sister (will not name) has been in and out of the office because of the issues you mentioned. I liked her, but the day I had my interview she was screaming at someone over the phone and I almost did not take the job there because of it! I think it is a good company for MTs because of the pay, if you can get an account that has good work on it.
How bizarre! Vianeta was the previous sm
platform used by my employer.  I actually liked it.  There were some days when it was slow, but overall I would not be afraid to use it.  Different companies use it, so it must be tweaked for the individual companies I would imagine. 
How is Vianeta platform like to work on?
zz
I like Vianeta. Easy to use and fast.
Good support with my co
Any thoughts on Vianeta Platform
Please give opinions on Vianeta Platform.  Does it give you good line counts.
I used to work for a company who had Vianeta.
The platform was pretty good for me. All the DI screen info was filled in for you, and you just added the date of service. It was nice...compared to where I am working now where I have endless areas to fill in. Blech! I liked Vianeta!
Vianeta question on tech board. TIA. nm
xx
I used Vianeta at good old Interpro Transcription (sm)
and the platform was horrible - nothing but problems - but Tech Support was excellent!!  The platform did not work with Windows 98 ME, for me (about 2-3 years ago), plus the line counts were inaccurat.  Actually, I believe Interpro's line count was inaccurate - a separate issue.  I got to the point where I copied every single report to Word and used another line counter (Sylvan ?), but every check I received from Interpro was underpaid by $50+.
Vianeta also bad spellchecker. Were told to type
x
I did not work for Spheris when I used Vianeta. It was a differenc company. nm
:+
Using Vianeta to do our work is comparable to eating soup with a fork!
f
Their last job opening on the other board isn't dated. They were using Vianeta &Arrendale? soft
s
Is Transliterator a recuiter for a company using VIaneta? Her post sounds like a commercial.
:}
Got a news alert today that Spheris bought Vianeta company. nm
nm
I worked for a different company using Vianeta and could never access line counts. Was also told it
:+
Crap!
Most hospitals don't know anything about the option of using overseas MTs. The MTSOs who offshore try to sell the hospitals on it by glorifying the savings. The MTSO benefits because they earn a higher profit margin.

You say that most MTSOs only send out work that their US MTs cannot do?????? Do you hear yourself? If an MTSO has an excess of work that their current staff is unable to complete in a timely manner, all they have to do is hire more US MTs. There is no excuse of offshoring. MTSO offshore because they choose to...bottom line. This gives them more money to line their pockets with.

I have worked as an Editor for a company who offshores. The quality of the work was laughable. I absolutely could not believe my eyes. The work that the overseas MTs produced is not wort the half a penny per line that the MTSOs pay them.
Crap. Yes with an E :) nm
,
They are Crap
They dont have any management skills, they are loosing every one these days. SO CRAPY ..
I don't think of them as crap
I think of them as human beings who provide bread and butter for me and for my family.
You know what - they do look like crap

The few I've seen that have been computer generated look utterly different than the way we typed 'em.  Actually its pretty infuriating that all the things that QA picked at us about have just been thrown out the window along with our jobs.  Obviously the facility never gave a hoot about consistent report format, BOS rules, etc.  Its demoralizing  that we worked so hard to make those reports perfect and now the facility gladly accepts messy garbage from a computer in order not to pay us, and the heck with patient care and accuracy.  The computer won't save their butts when they say the wrong thing in a report - the error will just stand as dictated.  I hope they enjoy presenting those documents in court for all the lawsuits they'll get down the road - and I'm sure it'll cost them more in court costs than it did to pay us.


Why is it that they'd rather pay ANYBODY - IT people, lawyers, wronged patients, etc. than to pay an MT?


I don't buy the $33+ an hour crap.
x
A lot of the crap schools do

take that as truth.  I know I certainly did not.  There are schools that cannot get you a foot in the door, let alone promise that you can make those amounts.


Then there are schools like Career Step who have information about grads who did/do make that amount...but they don't promise it and have never promised that their grads would make that wage. 


It is very possible, but for a lot of us, it's not. We cannot really blame that on the schools. We need to blame ourselves and the companies for the the 5-7 cents a line that we settle for because, like all families, we need to feed our children and pay our bills.


I see it with colleges. You can make this much in this field, you can make that much in that field. It all depends on where you work, how productive you are, what state you are in, tons of factors. Same is true with MT, too many factors.


Nothing is ever promised, especially in this line of work.


I am just happy to have a job that I love, that I am able to have the opportunity to stay at home with my young daughter, have deductions come tax season. 


Hey, I made more waitressing than I did doing transcription my first year, but does that mean I want to go back to waitressing? Not a chance.  I could have made more at McDonalds, in fact, but do I want to deal with that crap?  Not really. 


I am thrilled about being an MT and would not trade it for the world and certainly didn't buy into the get rich scheme that a lot of those schools throw our way. 


It's a shame that schools have to use that as a way to get people to attend, but it works..and let me tell you, I have plenty of people that have never ever done transcription that tell me what a cake job my job is, you've all heard it before.. I CAN DO THAT, ALL YOU DO IS TYPE


...and THOSE are the people that get backed into the corner by these schools thinkin that this is going to be something that they just type and can throw out lines like crazy and make that $40,000 a year....because we all know, MT is EASY... psshhh.  Those schools should have to provide proof and stats.


A crap shoot
Trust nothing from Spheris. You could luck out and get a decent manager and account, but it's a crap shoot. I don't have enough time, energy, or room to describe that circus. I can't believe most of them can sleep at night. Certainly you could find a few nice people and accounts to make your life tolerable, but suffice it to say, the culture is atrocious. I don't believe I ever received a straight answer from anyone in that place about anything of an important nature, and usually, the inquiries are just blatantly ignored. They could give a rip about the quality that goes to the client which made me crazy. Everyone is managed en masse. The platform I worked on was friendly. I can say that.
Sorry, but would not put up with that crap for any amount of $$$
nm
I believe that everyone else is dumping the crap on you
That should not be allowed but I think MTs are skipping jobs. The same thing happened to me lately. I don't think it's TT management. It's just lazy MTs who don't want the bother, so they cancel the job and keep trying until they get a better one, or sign out, blaming internet problems. Maybe today will be better.
The same crap is happening to me - sm
You wouldn't be working a company based out of Chicago, would you be?
Exactly!!! the archives are crap for sure...nm
xx
Im with you. I came to TT from the MQ crap and would love...
to make it work, but I dont think it is going to happen. I have questioned a few things and feel from reading elsewhere that I have been blatantly lied to. Last week was my most frustrating. I did make line count, but 2 accts, a mix of VR and traditional, and no kids or family, so I sit and wait all day every day pretty much. My pay check makes me cry. I am taking a second job today, AAMOF. It wont pay all my bills, but Im going to try anyway.

I have not been at TT long enough to be a fave of anyone, let alone mentioning initials. How would anyone know if they have faves or if there is just way less work or the work is being done way faster?
What crap. I get so tired of someone

who says you must not be very good, are slacking, etc. when someone complains about their company.  I worked for KS and there were whole weeks where there was no work on one of my accounts.  They account was an overflow account only, which I wasn't told about when I was hired, and if things were slow then we didn't get any work. 


Just because you are overwhelmed with work on your account, doesn't mean another account isn't slow.  We have been on daily OT for months with my current company, but this week we are running out of work, most likely due to the holiday.  But prior to the OT there were accounts with very little work, with other accounts having more work than there were MTs trained for the account.   Just because someone doesn't have work doesn't mean they are a bad MT and I think even saying it when you don't know the facts reflects very badly on you. 


ENOUGH WITH THIS ECONOMY CRAP --- sm
True, the economy has taken a whipping for the last 3 quarters or so -- recession as of last fall, less than a year, so how do you blame the continuing DECREASE in MT salary since the last 10-20 years?  Or maybe figure we dumb MTs can't add or put 1+1 together.  You middlemen/suits/MTSOs have been making a FORTUNE off of the back and sweat of hard-working, underpaid MTs or years and years (otherwise, you'd be in a different line of work, wouldn't you?) and you darned well know it.  So stop blaming the current economy!  What was your excuse 2, 3, 4, 5, 10 years ago?
Crap. I saw M-F and was going to apply. nm
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