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We used to call it "putting our ears on"

Posted By: Happy MT Robin on 2009-03-26
In Reply to: No secret, I think .....sm - Speedy one here

Years ago when I worked for an insurance claims adjuster we spent 6 of our 8 hours a day typing reports.  We loved it.  We called it putting our ears on and didn't have to worry abou the rest of it, and more importantly had an excuse to ignore the moody boss.


I personally have always just typed fast.  I've been clocked at 120 wpm.  I got faster sometime in 2006 when I started communicating on message boards on a regular basis.    


Some days, though, no matter what you do, your fingers will not cooperate.  And on the days the fingers cooperate, then the brain doesn't engage.  And on the days where both are working in harmony, then the keyboard doesn't work. 


It's a conspiracy. 




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keep your ears open
things are being restructured,it will most likely affect your office.
Overtime out my ears at WebMedX (sm)

I get 9 cents a line and there's a tiered incentive plan.  It's something like 150-160 lph they add 0.5, 160-170 lph they add 0.75.  The top is 300 lph, where they add 2 cpl.  I've consistently earned the top incentive pay, making great money.


I was a little worried the work would get low when I saw all the ads lately, but maybe the ads are because they got new accounts.  It gets maybe a teensy bit light around the holidays (like 5 minutes without work).  I have tons of backup accounts and almost every day I have the opportunity for overtime.


I'm a FT employee with benefits.  I'd rather have someone else take care of finding accounts, setting up benefits, etc.  Couldn't be happier, really.


the 'number' of ears does not matter, you have
'excellent' hearing in 1 ear, so you are perfectly suited for this job!
Why does it hurt your ears? good grief
:(
I haven't heard anything, but will keep my ears open. nm
xxxx
Keep your eyes and ears open. I have worked
for Transcend in the past, as did several of my friends, and we had a really bad experience.  MQ was better, which says a lot.  Hopefully things have changed now and they have improved their act, but things were horribly mismanaged a few years back, horrible accounts with cherry-picking, supervisors and other leads telling untruths, etc. Biggest point I remember was huge favoritism. I happened to be one of the favored ones, just by luck of the draw, while my friends were not as lucky. Again, just a bungled mess and we all left within a few months.  I believe one of my friends still has their computer. They never even noticed she was gone. That sort of nonsense. Best wishes to you, though.  Maybe you will be treated well since you are part of a business deal. 
To all of you who have complained about QA and it has fallen on my deaf ears...sm
I FLIPPING APOLOGIZE!!!!

I have had the mother of all run ins with QA today. This is a new job for me, I have not been happy, but it is a job, you know?

I can't imagine I have made that many stupid mistakes! I don't as a rule. I have had a tough week, it is true. I have been sick, had some family problems, etc. but this takes the cake.

I had the doctor say: Scratch that, use... QA corrected to include the scratch that sentence. Counted me off. Lovely.

We have BOS specifics, company style guide and account specifics. Apparently, the QA person didn't read any of these and corrected my work to reflect BOS 1 style, when we were told to use BOS 2. Okay...

She corrected properly placed commas.

She added words that the doctor didn't say to make it sound better. We can't do that, it is V-E-R-B-A-T-I-M verbatim. She corrected for past tense on a doctor that never uses that and is an ESL, so his language usage is not what we would call correct, exactly, but he makes sense in a round about way. Gotta type what he says, right?

EVERY SINGLE STUPID REPORT was overly corrected, incorrectly corrected, had things that are incorrect in the BOS, the company guide AND the account specifics...

I have not had this much of a run in with QA in about 10 years and I am livid. I know I have typos here and I am not making sense, but I am so angry, I have tears in my eyes.

I had a friend, a former MT, tell me that what I have here is a situation where someone of inferior intelligence, less experience than I have who is vastly over-correcting my work because she is on a power trip!

Any suggestions?

Keep your options open, keep your ears to the ground
X
Just good ears developed over time, familiarity...sm
with the dictator and/or access to doc's past reports.
My bad boys were from Kentucky. My ears just couldn't get a hold of their speech. I'd rather d
s
reporting cherry pickers falls on deaf ears. I have complained for years.
,,
Yes, call waiting works. I also have call forwarding from my home line
NM
You can call it greed, I call it feeling like
I am back in the 80s with the money I am pulling in. SS, retirement check and my paycheck, cha-ching. Not planning on taking it with me, never. Love to travel and have 4 places planned for this year. High maintenance lady here. Ta-Ta.
Call them......
Since the Warminster office is being absorbed into the Northeast Region, the only ones who can answer that question for you is the Warminster office itself. I've worked for them for years and have plenty of work - my accounts haven't gone anywhere.
Yes. I get what they call
a tiered incentive on my checks and then get quarterly bonuses to boot. I was quite impressed actually. I started at 8.75 cpl and can earn up to 2 cpl incentive plus the bonuses.

We got Labor day incentives too...$40 for the first 800 lines and $20 for every 400 lines after that.

It may all fall apart but right now I'm happy.

If you truly cannot call, perhaps
it is time to find work with another MTSO/company? That way when one is slow, you will have another as a backup? This is, of course, assuming you are an IC. If you are an employee having communications issues where you cannot even call your employer, I would start looking elsewhere.
I could call and say
I could call and say I I couldn't work that day if I was sick or if my daughter was sick, things like that, but I've never done that with the exception of a few weeks ago when my husband had open heart surgery and I ended up not working for 3 days.
I could call and say
But the point is I would never do that. I have to have a very good reason why I wouldn't work.
Why not just CALL them?
.
of course call
but I would take this as a warning: If they don't follow up *before* they actually hire you...
So should I call them? (nt)
xx
I had a guy call me to tell me he was going to
his MTs are earning money, but he would not tell me his company name. I did not answer the phone. That really made me nervous. I will not be giving my # out again.
Call and ask.
x
When I tried to call...
I got the message about the number being disconnected, so I emailed and got called back from another number.
You can call them and ask.
nm
Really not sure, but I would just call them and ask.
x
Why not just call them?
If I get no work on an account, the first thing I do is call to make sure there is no technical reason for the lack of work. (like maybe I was fired? (locked out?) :))
I would call in and

talk to them.  There is certainly plenty of work and they don't want you to be unhappy.


 


I got the call too
I am concerned because this company does offshore and I looked at their website briefly and they are apparently looking to acquire more companies.
Definitely would call now!!
nm
Call them!!!
I was afraid to pester the company I tested with, too, but after waiting 8 days I called yesterday and got hired.  If you want the job, pursue it!
they call you once and then
you never hear from them again!
I did call...sm
I was told the hospital was low on work today. I agree about communication being horrible.
I just got a call from them....
Yes, Synthescribe showed up on my caller ID and they are all the same people!!!! Makes me wonder what is going on.....
Why not call
And ask them yourself?  Maybe you can switch to a shift they are advertising for, or you can get more work on another account.  Seems to me, that your supervisor would know better than anyone on this board.  I don't plan to work there, but that is what I would do if I were out of work and they were hiring...Just IMO. Otherwise, best to assume they have their reasons and if you don't want to call and ask, well I have no other advice except to say I don't see why you will get any answers here unless of course your question is rhetorical. Good luck whatever happens!
Do call them.
Carol Gilbert is such a nice person and though I have not worked for her I have had dealings with her over the years. She is terrific. I think you would be happy you did get in touch with the company. Good luck.
Call them
I left them a few months ago. I had my refund in about 10 days. If it's been 3 weeks, that's too long - something got snagged up. Call HR or your old supv and let them know the situation - they are excellent about that sort of thing.
Why don't you call them and ask them?
.
Please call them
Whoever answers the phone will either answer any questions or direct you to someone who can. They are very, very busy with new accounts coming on board but will not mind helping you at all.
Yes call them
I was an IC for a hospital for two tax years - the first year (while I was still working there) I had to go directly to the personnel office after numerous calls to my supervisor, and then tell them how much I made so they could type one up by hand!  The second year (after I moved out of state), I had to call the supe twice to get it.  I had the feeling that if I had never asked for a 1099 they never would have reported it to the IRS, but since I was a good do-bee and had paid in my taxes quarterly as I should, I needed that 1099 to get any of it back!
I had gotten a call from....
The Impact Center, and I haven't been with that company for months now.  Isn't communication grand?!!!!!!!!!!!!!!!!!!!  I still get E-mail too....go figure!
Can't you call them?
This is a great example why it is so important to include a telephone number on your resume!!
What exactly do you call the 30
day lag then if not a waiting period?  If pay periods are 1-15th and 16th-30/31 and one starts working for you on July 18th, why would they not be paid on the paydate immediately following the 31st?  Why wait an additional 30 days?  Why would you not call this a waiting period? 
I would call them on it
if they told me to pound sand. I would go to the Labor Board, to the IRS and to my private counsel and sue them for wrongful termination. We can be other than victims and--like most bullies--if they are called on their stuff--the will likely back down, as well they should. It takes backbone to stand up for yourself but rememeber--you deserve the kind of treatmentyou will accept. Don't enable their bad behavior. You are quite likely stronger than you think, Good luck!
Call them!!! sm
I started on one of their accounts and it did not work for me due to time, schedule, etc....they found me another account.  They are very helpful, everyone I have spoken with so far.
I would call them on it
Tell them to take it out or you won't sign that contract and state your reasons why it is unacceptable to you.
I was on that call...SM
I was on that call and I listened very well.  They laid off however many MTs, permanently, with no call backs.  And while they did what they felt they had to and no one can fault them for that, and they also gave us fair warning, those who got laid off are now going to be faced with finding other work in a bad job market and bad economy.  These are people with mortgages, kids, single incomes, and they are now adrift.  It is not a good thing.  If you are still at Amphion, then you are one of the lucky ones and I wish you well.  I, however, did not turn out so lucky. 
I would CALL them.
x
Call them and ask them what's up.

Ops call
How many of you Acusis employees are actually looking for jobs at this precise moment?  Funny, we are doing such a good job on TAT and quality they cut our pay! 
Ops call
With all the talk about the pay cuts and being disgusted, I'm wondering if anyone IM'd the moderator of the meeting to prompt her to talk about it .  She was, after all, fielding questions via IM.