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Which account do you work on? Neurology seems pretty much like normal

Posted By: me on 2008-03-13
In Reply to: Anyone here work for Transform? - smith




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HPI used to do a neurology account from home...sm
and was getting paid 12 cents a line. I was told that my benefits were being able to stay home with my child and I should not need anything more than that.

It really ticked me off because we were EXPECTED to come and work in the office when one of the in-house girls took vacation, which as an IC, I did not HAVE to do, yet they made us.

I am finding that a lot of companies use that as their benefits that you get to stay home with your kids and do not have to pay daycare. Granted I do save money by not having to commute, paying daycare, clothing and makeup expenses, lunches, etc., BUT my salary has also decreased significantly. I started in this business 10 years ago and am making less now than I was then. They do not pay for experience and they do not give raises. It is very unfortunate for us, that our skills are not as important as someone who can crank out 3000 lines in a day and produce crap.

I figure I have 2 years left in this business (my son will start school) and I am going to change careers. Hopefully I can last that long.
Does anyone know if Keystrokes has a neurology account? I just wandered about this.
Thanks
I think it is pretty normal--sm
as when I start a new account, I am spending so much time listening for the big medical words and concentrating so hard on getting those right, that the little stuff gets overlooked. know what I mean? I think QA sort of expects things like that...it is a learning curve type of thing. relax.
The account I am working has a normal amount of ESLs but nothing awful.
I think anywhere you work these days you're going to get some but I have just had the usual amount here.
I should say that I am pretty sure I know which account. sm
I think I worked on there with you (if you are GK). It was a big deal; it was the first account they got rid of and all because of those two that used to work there (mom and daughter if same account). Enough said if it is the same one.


I've got a pretty nasty ESL account with them and I don't get 10 cpl. Hmmmm....nm
x
I currently am on a C-phone account...mine stays pretty busy (sm)
If they are offering you 2 accounts I would probably take it. I wish I had a backup for the times when mine is slow, which is rare.  The C-phone accounts aren't bad but I worked on Docuscribe at Medquist and LOVED it!  For what it's worth, I'm happy at KS.  Good luck!
I agree. In a normal work environment, not only
would we be making more money, but they'd be supplying our electricity, internet, computers, headphones, etc. MTSOs are raking in the bucks while we're struggling to just barely get by, and then they want to whine about how big their profit margin is! Puhleeze! Get rid of some of your assistants, HR personnel, and mid-management if you want to increase your profit. Don't take it out on the MTs who are actually earning you money at their own expense!
this attitude isn't normal? What is normal sm
about people who come to a class, dont' have a clue what MT is and you tell them the truth?

Geeze you babies will never be on your own to not be babysat!
Then when we MT's are **thrown on** an account because of lack of work on our account

What is so hard to understand about that? 


Then we have that account info filed away in a folder in our Outlook Express by name of account and can look at past emails sent out regarding that account.  Not fun to be tossed on an account that you have never seen NOR ever received an email on.  Sounds like business to me. 


Pretty sure they do have some clinic work (nm)
ss
Pretty soon they'll have us pay them to work
It's the same with most companies anymore. Here's how to tell a lot about the company before you aggravate yourself with training, etc.

Who has the most job offers posted? How frequently do they post them? If you see a company trying to hire all day, every day of the week they have a problem, because those they do hire do not stay.

A position that has to be posted so frequently is not a job worth having. Someone left that job for a reason, and it's probably the same reason you won't want that job either.

Tell me, does this sound like a job you would want?

IC at 6 cents a line - You have to give them a schedule when you work, and if you aren't working they call and beat you over the head?

Pretty soon, as I said, they will have us working for free, or worse we will owe them money to sit and type all day. LOL.
I know the owner pretty well and having seen her work, I'd....SM
... definitely give it a shot if I were looking. Go for it!
OSi, pretty good to work for (sm)
But the insurance is expensive at least for family coverage. Work flow goes up and down, it just depends on the account. They give secondary accounts if primary account runs low.  Everyone there is really helpful and nice for the most part.
I'm pretty sure we work for the same company
Does the company name start with a V?  Does this QA power-monger's name start with a V?  I started with them about 15 months ago, also.  After 1 week of QA, I felt very comfortable with the quality of work I was sending them, so I stopped sending blank-free reports to QA.  It was that simple.  No one stated I did anything wrong.  Now, only reports with blanks go to QA.  (E-mail me).....
They used to do subcontract work for MQ. Pretty sure that
DSG is nothing like MQ.
I edit Indian work and it's pretty bad
it is still cheaper for the company to pay me an american person.... to edit i suppose...but let me tell you, if i did not, they would not be able to print any of the stuff i edit

The work is pretty darned heavy now!

Seems a pretty good place to work. SM
I do sometimes run out of work. So far, I only have 2 accts, but it seems when my primary is out, so is my secondary, so I'll be trying to pick up more accts. Compared to my past work, I do not find that they have high ESL, pretty normal. I am a level 4. I think they may have 5 levels. Pay seems okay, even better than most. Good luck.
Oracle is a pretty good company to work for but,
their home-grown software makes it difficult to get a good line count.
The work flow is pretty good. It gets low around the end of the pay period. sm
I work on the DSG-2 side and the sound is pretty good.  Rumor has it we will be getting a new account soon but I don't know that for sure.
Again, we make pretty big concessions to be in our line of work ...
First of all, I'd like to see this 'lucky enough to work out of the comfort of our own homes' stuff abolished. Many, many professions now work at home, and they do NOT accept a substandard quality of treatment because of that.

I know dozens upon dozens of coders, graphic designers, and support staff who work at home - BY THE HOUR - and get paid for the time in which they are working (or the time in which they are scheduled to be working, but have no work to do).

Let's say I make 9 cpl doing clinic notes (which is a really good gig, if I did that, but that's definitely NOT standard), and I make $19 an hour.

However, the first half hour that I work is answering work emails, starting my day, gathering the info I need, etc. Then, there's another half hour throughout my day that I spend answering emails or instant messages. Then, there's an hour or two during my day where I'm out of work because the company has over hired. Then, at the end of my day, I spend another half hour tallying my line counts, finishing up emails, and filling out a time sheet.

How much am I actually making per hour now?

Now, as a true fact, back when I started in transcription 12 years ago, I did start at 9 cpl. And I had an IC job that paid 13 cpl.

Earlier this year, I had to look for a new company to work for, and I was blatantly told several times by several 'reputable' companies that they would absolutely not start anyone, regardless of experience, over 8 cpl.

In no other profession would you find this, except maybe (MAYBE) fast food or waitressing.

The bitterness many MTs feel makes sense. We are asked to do many things outside of our work time that brings our actual hourly wages down. We are asked to sit for hours and scrounge for work, all without pay. We are consistently stripped of benefits like holiday pay and vacation pay. We are never rewarded for the years we have put into our careers or the knowledge we've gained because of that. We are very, very occasionally thanked (in mass emails) for the hard work we put in, and then immediately asked to flex our time regardless of the lives we have planned in order to suit the needs of our company. Our only hope for more money is to work more hours, or to somehow make our fingers faster and the dictators more audible. We are never, ever able to be dependent on our paychecks, because our line counts vary paycheck to paycheck due to fluctuating work. And, more than anything, we're treated as numbers (by many, but not all), and expendable because we're faceless, personality-less drones.

But it's our fault as much as it's the companies' faults. We've allowed ourselves to be treated this way. We've told ourselves things like, 'Oh well. At least I can do this in my pajamas.'

Can you imagine a coder in a hospital being asked to leave for three hours a day on random days of the week, only to be asked to come back and work those three hours at some time after 7 p.m.? Can you imagine an accountant being told that they are not to conduct company business like responding to or sending emails during their work hours, and that they have to do it on their own time without pay?

I don't condone whining, and I don't think dwelling in negativity is the answer to our problems. I also agree that the complaining can be easily misconstrued as selfish.

But I DO congratulate those who are constructively doing something to elevate our profession to a new level. Even if it backfires, even if it's all for naught, and even if it's misguided, at least it's not just sitting around and complaining anymore.

My account has lots of work..ask for another account/nm
**
This is pretty common. From what I have seen, a lot of recruiters work from home not from the offic
The company that I work for has just pulled recruiting in to the office. Our recruiter was wonderful, and we had many compliments about her. The problem is that the office is where everything is in terms of paperwork, schedules, etc. The need for additional transcriptionists on an account often goes through the office first, the need to replace someone due to termination or resignation goes through the office first, etc. Our recruiter did great with what she was given (and was very, very organized) but we made the decision to pull it in house for control over paperwork, schedules, etc.

We have had a few complaints that she conveyed information to them that was not correct or a little too rigid, but that was because she was 1500 miles away and if something happened in the office to affect that, the information was not always conveyed real time. With everyone in one place, it is easier to hold discussions, compare resumes and have everyone on the same page.

Our recruiter was salary, not paid commission on hires. That might make the difference. Either way, I doubt that a recruiter would purposely mislead someone as that would cause rapid MT turnover which would then send up red flags.

Believe it or not, companies want to KEEP their transcriptionists, not have revolving door!


Webmedx work pretty low. Typical for this time of year? sm
I'm fairly new, so just wondering. Having come from the evil Q, it makes me nervous. While at the Q and a couple other companies, this is not the time of year I typically ran out of work--Christmas, T-giving, 4th of July, yes, now, no. Thanks.
It's been pretty consistent for me, but I work for two companies and type several doctors
and even with that, sometimes it gets slow, and then when it picks up, it is really hectic.  It's so hard with this type of work to get it just right :)
Is the work flow pretty steady on the evening shift
n
Maybe is it for a particular account. I work M-F. You are required to work one weekend an month.
a
I used to work there and know people who still do...they have no work on clinic account but if you
are acute care or have experience in acute care you will be fine...
Does anyone recommend a pretty good company that is good to work for, pay always on time and plenty
of work.  I know that is asking a lot, but just curious?
Not normal
Is this a small MTSO out of Florida?
That is normal
It can take up to a couple of weeks for them to get your IDs. It only took me a week to get mine when I started a few months ago, but I know of someone else who had to wait about 3 weeks.
normal?
I think that is below the average for lines. I don't work for KS anymore. However, I have been an MT for 9 years and I type 2000 lines per day. I could do 3000 but I don't want to work more than 6 or 7 hours a day.
Most def --NOT normal, especially at
.
Normal pay for QA?
Plus you have to redo almost everything you get or fill in 50 blanks. Ain't worth it.
It is normal
If a company is going to pay you for services they need either your ss or ein so that they can issue you a 1099 at the end of the year.All IC aka sub contractors no that they have to give a company a tax number what do you think you don't have to pay the taxes on the money you earn? They are going to report what they paid you to the IRS with so that they can write-off the expense they paid you.It is all very normal. probably wanted drivers lic for ID to verify with the IRS the correct ss number. if they took a bad number and did not check it out then they might not be able to write-off the expense.
is this normal

I am in trainingwith a company, learing this account and they audited my reports and count it against me, because I do not meet their standards, but I am in still in training just got hired.  Is this normal to be audited when you are still training?  aren't you suppose to be audited once you get out of training?


Don't know if it's normal but...
... I was fired from a company during training because my reports were audited and only 91% and the company requires 98%.
I work for them, have no problems with the account/work - sm
New insurance plan went into effect - I think it is really good, but that's just my opinion. They send you the equipment. They have incentive. I like it. Can't complain.
better than normal. don't complain
many only get 6
Edit BP normal?

For your normals that have either an abbreviation or a long form use the following:


type bp, get BP


type bpp, get blood pressure


type wnl, get WNL


type wnll, get within normal limits


type copd, get COPD


type copdd, get chronic obstructive pulmonary disease


type cold, get COLD


type coldd, get chronic obstructive lung disease


Yes, sometimes the word cold will be used in a report, but it is so seldom unless you are doing pediatrics, that you will and should notice it.  Hope this helps.


I don't get the normal reports often,
but when I do get one, I discover they are set up without adding stop codes. For each jump-to-point, whoever made the normal could have hit CTRL F9, and then each time you use it, you could hit F11 to jump through the report. Why don't they use them?
Seems to be about right. Not high, but normal. Thx! nm
,
Its a very normal question
A short answer will save both you and them time - often its hard to wade through all the info on a resume.  If you take a simple and very pertinent question such as this as an annoyance, it looks like you need an attitude adjustment if you're looking for work.  It takes a lot of patience to jump through all the job search hoops, and you have to accept standard questions at face value and not take them personally.
This is their normal way of doing business when a new
account comes on-line.   Every time I say anything about overhiring or no work someone gets ugly.  Sorry it happened to you, but glad that others are speaking out.
Is this normal for a national?

In my 12 years, this is my first IC position with a national and I'm spinning my wheels. Just wondering if this is normal stuff I need to get used to?  


Things like, their field codes sometimes are there and sometimes are not, so if not, I have to go back and put in say the patient's name or DOB by hand. Ok, so that's not too big deal. But most of the referrring doc addresses are not in their system. So I have to look up in their info or search internet, enter into their system, but if there are no codes, have to go put all that in each document by hand. Their templates are mess, IMO. They don't have necessary spaces and some even have grammatical errors. But the worst...sometimes at the end of a report that has a lengthy template where I've had to delete some of it because it wasn't what he said (for example, they have a limited number of templates so maybe I have to use a stress echo template for a nuclear test, so I have to delete much of doc's canned words), it gives me a NEGATIVE LINE COUNT for that report. They have told me they can't fix this, that all in all I'm doing better in the course of my shift by getting paid for the templates, i.e., that it all equals out.


Their system is very slow, bogs down, all this click and point stuff I'm not used to, and I can't produce more than about 150 lines an hour. It's just a part-time gig for me, trying to make some extra money in these crappy times, but it's getting frustrating. Have I just been pampered with awesome MTSOs and docs all these years? Or should I jump ship? Sorry so long, thanks for your input.


If you cannot do ESL at a normal rate sm

of speed, like 100-150 lph (with 100 being the most horrible, barely speaking English, beneath poor audio) then you absolutely do not have the skills to make it in this business.


I have said this a million times - you have to have an **ear** for this work.  What they give you in these schools is not what you will be faced with in real life.  If you choose to coddle yourself with jobs that contain clear speaking clinic notes, then you will find yourself out of a job in a couple of years because nobody wants you if you can't do job after job of ESL at a normal rate of speed.


No it isn't normal. Is this Spheris?
OOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOO
What they are doing is legal and normal...
What they are doing is pretty typical, and legal. FMLA allows up to 12 weeks per year, BUT that is with a doctor's note. For the birth of a child, 6 weeks is typical. Most OB/GYN's approve you being off for 6 weeks for a normal delivery and provide a letter to you stating that.

Personally, I think even 12 weeks is far too soon to return to work, but that is just my opinion.
What account do you work?
/
Do you work on a VA account? nm
.