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Serving Over 20,000 US Medical Transcriptionists

all type account

Posted By: MT on 2008-08-12
In Reply to: Are you sure? - Art Hrography

They came close to losing account due to backlog.  They are caught up but overstaffed.  Some reorganization taking place - not good.




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it depends on type of account, if ops, then
nm
What type of account? Can you email me?
I am concerned. I was told that there was a lot of work, that it is a big account that I was just hired for. I hear good things and bad and it can be really confusing!
What account or type of account are you on? nm

What type of account are you on? What problems have you run into? I am supposed sm
to start with them next week and this has me worried. What kind of rule changes?

Have you been there long?
I type on an account that uses Allscripts. Find out if they sm
are still going to be doing dictation and need an MTSO. Maybe you are panicking for no reason. I know that Keystrokes does several accounts that use the Allscripts platform. I don't think they own it; they just use it.
What type of account please? Approximately, one year
ago they had some MAJOR internal changes and things were never the same.....Left because of lack of work over and over and over....the pocketbook just couldn't take it anymore. Best wishes.
May I ask what account you are on and what work type you are doing to get 1800 in five hours?
NM
Webmedx watches every min you type or don't type.
I personally didn't like logging off to go to the bathroom or get a drink or whatever. Drove me nuts. They were too regimented for me. Not sure if you are aware they do that. Part of working at home is the flexibility and they just weren't. Good Luck
That account in Texas was not a MQ account. They did not use DQS on that account until KS started.
They are moving 3 other accounts to DQS between now and January 1st. I asked. The MQ accounts they have gotten in the past did not go to DQS. I followed my old account, which is how I know, and it was Meditech. The account is still run by KS and is a big account too.
Repeatedly told another new account would come soon, but it never did. In fact, our slow account is.
everyone else's backup account. What a disorganized mess.
Then when we MT's are **thrown on** an account because of lack of work on our account

What is so hard to understand about that? 


Then we have that account info filed away in a folder in our Outlook Express by name of account and can look at past emails sent out regarding that account.  Not fun to be tossed on an account that you have never seen NOR ever received an email on.  Sounds like business to me. 


You are wrong about the account. KS dumped the account for several reasons. sm
It happened quickly and was unexpected but it was really for the best. Keystrokes does not string people along or lie to you. After being with MQ for too long, I am happy there, although it is not for everyone.

I really would give them a call as the other poster suggested. That whole situation was a nightmare for everyone including management but the account pulled a fast one on them.

I have the facts on this because I have a good friend at the hospital and what she told me matched what my manager did.

I know that they are trying to give more when so many companies are giving less and taking away more.
My account has lots of work..ask for another account/nm
**
The account I am on only requires 1200 lpd. Maybe it is that particular account. Ask them if they
have a lower one. Doesn't hurt to ask. I do anywhere between 1200 and 1800 lpd. Sometimes it feels impossible to do 1200, sometimes the 1800 is quick. Depends on the doctors and the day for me. I do average 15,000 per pay period though, which is 1500 a day. Not impossible by any means, and I never go over 40 hours a week. Most weeks, I am closer to 35 hours with lunch breaks and life.
I think it depends on the account. I have one account that pays sm
$2.25 for specials and one that pays $3.50. I was on one previously that did not pay them different at all, but they were all short and mostly PICC line placements.

I worked for a hospital that went to KS and they were not charging extra for the specials. I know what they charged per report, and there was no way they were getting rich on the difference after taxes and all that. I was suprised. I was in on the bid review and the average to charge was between $1.75 and $2.75 per report or 0.13 and 0.15 per line. There were 15 companies that bid on the account, and all were within those ranges.

I went to KS about 6 months after the hospital outsourced to them. When we were displaced, I accepted a different job in the hospital and hated it.
That is not true. It varies from account to account. I have
several internet accounts and on some you do have to input the patient information.
I know the account. It is "hybrid" account that is a version of sm
Meditech that is a cross between Meditech Magic and Client, more like Client than Magic. I have been on it since October now do 1500 lines a day; it took me a week to get up to speed but they really helped me. I only know which one because my lead told me that they are adding 10 people to it because KS is getting the whole thing now, only doing 1/2 before this. I love working for Keystrokes :)
Account wen to speech from almost the beginning of the account --
Don't like ExSpeech at all.  Very bulky and cumbersome.  Much better editing programs.  I prefer to straight transcribe on ExText.  Pay drops horrendously.  But wave of the future for MT's.
The account I am on is internet only. I think it depends on the account. nm
nm
My main account must have been an overflow account. We would
go several many days of the month where we could not pull work, so we all had to go to secondary accounts and there are very few accounts that could absorb the extra people. 
Our account is an acute care account
We are low on work too and have been for almost 2 months.  We know what is happening to our work though as our supervisor admitted that the work is going overseas.  Even though we have 24-hour TAT and we are transcribing reports as they are dictated, they still insist that the work dictated after 7 p.m. has to be sent to the offshore service.  It makes no sense to me as we have coverage starting from 6 a.m. and throughout the day.  I think it all comes down to bottom line and it doesn't matter if we have work or not because it's cheaper to send it overseas. 
but hoping from account to account
without learning the accounts I am on will not help my line count, or help me.  I need consistency in my work.  I was told one thing, and am getting something totally diffrent.  I know most jobs will be slow, but I was told one thing and now have to do something else.  There is no work on a daily basis.  I am a newbie to this field. I have a chance to work somewhere else stable.  Sadly,  I have to take my chances else where.
Maybe it differs from account to account
It seemed to me that I was getting my lines quicker on the new system.  But that is just my opinion.  I am sure that it differs from account to account. 
Yes, jumped from account to account
Constantly rude office staff (especially payroll who often made mistakes).  Poor technical assistance.  Poor support on accounts.  Very slow to reply to problems.  Like to lay the blame for problems on an account with the MT instead of poor training and support by the office. 
Yes that was the account I was on and it was GREAT account...sm
So if they are going to mess several things up: 1) Pay for their employees, 2) Losing a big account like that one, 3) Hiring supervisors that just wanted to chit-chat and lose production then I would think that is NOT a company to go for. But I had to learn it the hard way - having my payday be weeks late during Christmastime. But I gave them the benefit of the doubt for 2 more paydays - they were late also....
The account I was on was ALL ESL. They were paying me 9 cpl, but the account was so bad, I
never made any money.
When you get switched from account to account
it makes it very difficult to attain their 12,000 line requirement. If you don't make your line counts, you get moved to part time and lose your benefits. If you are already part time, you get your line rate docked. In order to prevent this from happening, I used to have to work more than 40 hours a week. It seems that this is their goal...to keep everyone from having benefits...instead, they are losing their MTs. I was staying at OSi for only 1 reason and she seems to have fallen off the face of the earth. I am most definitely looking elsewhere. I'm gettin while the gettin's good!
OT is based on account. One account may
run dry, but another is overflowing. OT is requested for that specific account probably for hte MTs covering that account as they are the ones familiar with it.
For each account is a different set of account specifics.
I left WMX due to consistent lack of work despite 3 accounts.  My current company gives a primary and a secondary and there is enough work on one or the other to get my lines and then some.  Still 2 different sets of account specifics, but only 2.  Someone posted they had 15 accounts at WMX and were still out of work.  I didn't work for MQ, but sounds like the same situation at WMX. 
Thanks! Yes, the account is ExText, so we would be on the same account. sm

They are still hiring if you change your mind. 


Also, I am working part-time for Encompass.  The account I am on also uses ExText, and I would not hestitate to recommend Encompass to anyon either.  I feel fortunate to have found 2 great companies.


If you want IC work, I am also still working on a limited basis for CardioScribes.  It is just cardiology transcription and the work is easy.  Their platform is Wordscript, which is a Word-based platform, VERY easy to use.  However, I really prefer employee status now, plus with the above 2 jobs, I will be making about 1 cent more per line plus having benefits and my taxes taken out.


If you go somewhere else, or if you decide to stay where you are, good luck! 


Does it have to be an account your manager has or any account? nm
,
All Type
Would you please share what you love about working there? Enough work, flexible schedule, good people to work with, fair pay scale??? Would like to hear more specifics, if possible. Thank you.
Can you type?
You did not capatalize the first letter in a sentence and did not put an "s" on a word that needed it.
wow, you type?
If I were you, I guess I would love any company that would hire me with that spelling, grammar, and punctuation!
so you get 2 cpl if you type ....
16000 lines plus quarterly bonuses?  Do you have to meet 99% accuracy and have you been able to get the 2 cpl ever? The reason I am asking, lots of rumors that quaterly bonus will be cut, I don't think so, just think they are going to give extra incentive for accuracy, but will be difficult to get. (like spheris)
DO THEY LET YOU TYPE MORE
THAN YOUR COMMITTMENT IF YOU HAVE MORE TIME???
i type on both....
my favorite is Extext. Fast program in word-based platform.
USA type
Please give info on this company . TIA
All-Type
The absolute worst....don't go there!!
Do your best to type everything you sm
can understand, and blank the rest. We are transcriptionists not interpreters. If they are going to live and work in the US, they need to learn how to speak our language correctly (although some do a better job than some US docs). They have no trouble with dollars and cents, or with the universal salute (which is what I think of all of it and globalism)
:)~
Can anybody tell me what type of
software you use for you line counting when billing for doing a private acct? I am so confused. Thanks. I would appreciate it so much.
and I cannot type
sorry, should have been directories
All Type
A friend of mine has worked for them for years.  From what she says they are an honest reliable company and she enjoys working for them.
All Type

I have heard, from a friend who works at All Type, that it is a good company.  They have a lot of accounts but mainly ESL dictators.  Some accounts have so many rules it is hard to keep track of them all, i.e., certain dictators use this form and then others use that form, etc., etc.  Also, they off-shore work, they will tell you if you ask but it is not something that they voluntarily reveal. 


 


I did a search for Probity: 


Probity Medical Transcription
3719 Falkstone Dr, Mechanicsburg, PA 17050
(717) 732-5302


 


Probity lists membership in both MTIA and AAMT. I do not see any information relative to how long they have been in business, which is something I always want to know before signing up.   


 


 


All-Type
Does anyone have any current information about All-Type?  Thanks.
All-Type
Could anyone give info about All-Type?
All-Type
Does anyone have current information about All-Type?
All Type is looking for QA, too. nm
,
TRS vs All Type
I'm hoping to find help in deciding which company to switch to - All Type or Transcription Relief.  Can't find archives on either here.  Wondering about ESL percentage, pay, etc.  Any help would be appreciated.  Thanks
All Type

All Type is a good company to work for.  I have read the posts and know of no such situations at this company.  The owner has an open door policy and she will listen and address any concerns anyone has about her company. 


The bottom line is, when you apply for a job from an ad, READ THE AD, its specific about what companies need to fill their openings.  If you can't work that shift, don't apply.  And realize that acute care is not 12-24 hour turn around times, not Monday-Friday, and certainly not hop on and hop off, who ever said it was?  Go back to the doctors office where there's no formal QA process, oh don't get me started on that one! The people out there that think they are MTs because they worked in a doctors office, and apply to nationals, and then get upset when they fail their QA because, oh gee I have 15 years experience, but I never knew the difference between trade and generic!  And you've been at this hour long????  Or tell me your an acute care MT and you don't transcribe op notes, then you're not an acute care MT!  Acute care is defined as BASIC 4, which is OP NOTES!  Or tell us you don't type ESL!  Where you've been?


MTs in this country have brought offshoring on themselves by being divas, and wanting to work Monday-Friday 5 a.m. to 1 p.m., refusing to work weekends, refusing to work a holiday, refusing to work in the evening, and wanting to get up in the middle of the day and go to soccer games, or some other event that in a normal setting you would plan your JOB around your life, and because we work at home, for some reason, people believe that gives them the license to do their laundry and dishes all day, clean house, down load jobs, and then leave and go shopping.  Working at home is no different than working in a hospital, clinic, or any medical facility, you work your scheduled days and hours, and plan your life around your job.  Everyone wants to get up and go get the kids, do you see people working in offices going to get kids from school, and then coming back?  That's what they made school buses for, or car pools when buses are not around.  Or any other activity, it seems having a good work ethic in this country has gone out the window, and most do not take their jobs seriously,and when things do not go their way, they get up here and post on these boards, information that is highly suspect, embellish and down right lie to make a company look bad because medical transcription is not what they were promised in school with the kid hanging over your shoulder while you type, and being able to make a gzillion dollars your first month.  MT is like any other job, if you work you make money, but you have to keep you BUTT in the chair and work!


I was never one for offshoring, and was totally against if for years, but at least the offshores SHOW UP FOR work, work their shift, and provide as good or better quality than what we are seeing from what we have on our home shores.  We created offshoring, so all of you MTs out there who want Monday-Friday, won't work weekends, nights, holidays, and want to take off in the middle of your shift because it's game season and expect the company to work their work flow around your schedule, get a life or another profession, and then, just maybe offshore might go away.  This is a real job !


I work 2nd shift for All Type, work my scheduled hours, and I make good money with this company, and I get my PTO, and my benefits, which are better than most companies.  Some companies are not for everyone, depending on what your needs are, but All Type is for me because trust me I've tried them all!  The ones that have the platforms that you have to literally wade thru different screens before you can type, the ones that promise you're getting paid for spaces, when you aren't, the ones that have platforms they own that were developed by the IT departments that are clueless when it comes to transcribing, the ones that want you to 'work off the clock' to get your lines, forget that, you pay me overtime or I don't work!  The ones that have managers that are control freaks, and are nasty day in and day out, the ones with the QA programs that no one could pass, need I go on?  All Type is fair and honest, and they pay a living wage.  They value their good MTs, and have gone out of their way more than once for me, and I am staying put.


 


All Type
Pay is always on time. Tech support not good. Always running out of work.