see footnote below

Posted By: DRCer on 2006-05-16
In Reply to: The BBB does not give a rating without significant - Never worked for DRC but

The original post regarding the BBB wasn't even about the DRC that is the subject of this thread.

You say they investigate every claim and such, but right on their website they say: (about the D R C company as an example)

The rating the Better Business Bureau assigns a business is determined by our composite score of such factors as its type of business, length of time in business, compliance with competency licensing requirements, complaint volume, complaint history, seriousness of complaints, how the company responds to complaints, and our experience with the company�s industry in general. The scoring system takes into account the importance we feel each factor is to the company�s reliability.

We have received no complaints against this company. Nevertheless, this company�s industry as a whole generates a good number of complaints. While an absence of complaints may indicate that the individual company is honest and reputable, it is not a guarantee of reliability.

And there is more, but you can go to their website and read it.

They ARE giving out ratings based on nothing, no specific complaints, and based on generalized feelings they have about certain types of businesses as a whole.

The original poster didn't go further and assumed it was DRC the medical records service in question. I think the BBB's website grading system is a little misleading. If you are going to trust in their system you really have to look more closely; which I would do anyway, but then I don't even trust in their opinion any more.

Complete Discussion Below:

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i know this is a deja vu - EmptyMT
- What was the interview like? TIA NM - passing by
  - Good - EmptyMT
- EmptyMT - hope your interview/test went well. NM - DRCer
- You'll love DRC if you get the job - sm - DRCer
  - Just to be clear....DRC is (sm) - Too Old MQer
    - Thats the one nm - !
      - Thank you! (nm) - Too Old MQer
  - Do you know why - ?
    - Where did you find this info? - DRCer
      - The BBB does not give a rating without significant - Never worked for DRC but
        see footnote below - DRCer
      - footnote - DRCer
        I do apologize - EmptyMT
  - PS to above post, sm - DRCer
    - Much, much thanks! - MTtomb

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footnote
I widened my search at BBB online and there is a D R C in Anaheim, CA (not DRC or Digital Records Corp in Santa Clara, CA). This D R C is NOT the company I work for.

Secondly, to further prove my point about the BBB they have this to say about this F-rated D R C company:

We have received no complaints against this company. Nevertheless, this company�s industry as a whole generates a good number of complaints. While an absence of complaints may indicate that the individual company is honest and reputable, it is not a guarantee of reliability.

So...they get an F based on what???

yep, that is what I said in my footnote -
I realized I wasn't clear. Study is old, I'm catching up.

was that da-nose great?!

footnote, its not what they charge, it is how they charge --
I would love to see a more fair process for all, as in easily checked and verified. No option of software...calibration...on any side, be it client, mtso, mt.

but if VBC - I'm gonna want more money per line.