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Serving Over 20,000 US Medical Transcriptionists

stability

Posted By: mt on 2006-01-29
In Reply to: Still have them. We have been weeding out those who are either unreliable or have sm - KS Lead

My quality is excellent with no HIPAA violations. Look in that mirrow you were talking about earlier.


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stability
You had transcriptionists with stability. What did you do with them?
stability
Rules do change, so does pay, so does management, KS has already moved their office and didn't tell their transcribers....what kind of company is that?
stability
You know who I am. I'm the one who hooked up the Foley at the beginning of my shift. I'm the one who worked extra each and every time I was asked. I'm the one who went into the office to transcribe when it was needed. I'm the one who went on site to help with a new account (and this account actually wanted me to work for them!). I'm the one who transcribed tapes when asked. I'm the one who did the 3-page reports and the docs that no one else wanted when you cut our pay. And I'm the one who worked an 8-hour shift when my air conditioning broke down last summer during one of the hottest days of the year. No one just handed me that huge paycheck, I worked for it.

And now I'm the one who works on two accounts that consider my transcription excellent. As a matter of fact, one account doesn't want anyone BUT me. During my career I was told by one manager and one MTSO that they wished they had 10 of me. I also came highly recommended to you. That speaks volumes about my reliability, stability, flexibility, and quality.

You offer some flexibility. Zero tolerance would be more like it. I had to take three days off for jury duty, my electricity went out twice, and workers cut my cable line, all of which were out of my control. I took five days off in a row once in two years for a very good reason and it was not a vacation. If I had to take time off during my shift, I made up my time that same day. Unfortunately my dentist doesn't have hours on Sunday. I also worked when I was sick. Is that what you mean by not a good fit? I was an IC not an employee.

The kicker for me was when I found out that your coordinator went to the client to find out if I was skipping reports. I have never skipped a report in my entire career. I don't have to. I love what I do and I love a challenge. She also told another employee that no one can do that many specials. I could and I did until she made certain that I didn't.

This field is stressful enough. I certainly don't want to work for someone who places more stress on me, especially when I'm already giving 110%.

When it was all over, I felt like the weight of the world had been lifted off my shoulders. It was then that I decided I would rather be appreciated than used and abused.
stability is there
the case is that the US SWAT was hourly and doing so much overtime it was costing the company a ton of money to keep them on

QC and MT are very stable , in fact I have worked there for years and never had a problem. They have gotten their act together since being bought by Nuance and have a whole new HR team. In fact they are very supportive and the communication is better than ever. It is a US based company and just because they had a cut back, people are freaking out. It makes business sense tome to cut the biggest cost out to put more money into Qc and MT roles. SWAT was a good idea, but not a source for regular QC.
Email said not about company stability, and you
Of course they sent encouraging apologetic email.  Do you think they would send one saying, We are having dire company problems and you may never get this money?  They can put ANYTHING in an email.  That doesnt mean it is true.
Sounds good to me, but lots of variables. Employer stability, for one. nm
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