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Nielson Homescan

Posted By: Deb on 2008-01-06
In Reply to: Has anyone ever done the Nielson Homescan? Need info. Thanks! - Considering

If this is the program where you scan everything you buy, I did this for a little over a year. It was very time consuming and didn't yield enough points to provide any benefit. I also had problems with their software and hardware working correctly and found their tech support to be horrible. I contacted tech support repeatedly for several months and was told that nothing was wrong and to just keep trying. The company finally sent me a letter saying they were going to sue me for their equipment since I hadn't uploaded anything for so long or sent it back. I replied that I had been trying to work with tech support via e-mail and phone conversations, and they said there was no record of any of this. I gladly sent their equipment back along with a letter of my own! This was a few years ago, so hopefully they've improved.


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Has anyone ever done the Nielson Homescan? Need info. Thanks!