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AVOID AT ALL COSTS SoftScript, Transcend, Medquist, OSI, Transolutions

Posted By: Here is why on 2005-10-20
In Reply to: PLEASE, somebody, who ARE the good MT companies? - Terry

SoftScript has bad, bad ESL accounts.

Transcend is notorious for running out of work while they have plenty of well-to-fo executives. They overhire, then nobody has any work. They will call you every day to "work extra" - that is, if they have any work to do.

Medquist is having a massive exodus because they have been sued for fraudulent billing. There are thousands of people looking for new jobs, so maybe you can get something soon.

OSI offshores like crazy but their worst problem are some of their lunatic department heads, one in particular with no experience and less of a brain. NO IDEA how to run a successful company able to keep good employees. Most of their best MTs have left and they are stuck with a bunch of MTs fresh out of school.

Transolutions - Low, low pay and horrible QA department that is not consistent and will write you up over crazy things like commas.


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Softscript, Transolutions, Datakey, Medquist

Hi again,


It's decision time. Just wondering what people think of these companies and what their experience has been like working for them. Thanks.


Jen


Softscript, Transolutions, Datakey, Medquist
The Tampa Medquist office used to have a real hot payroll guy, named Shane, but I don't think that's the info you need. LOL,,,I am with Transcend. I like it.
I believe Transolutions pays all phone costs. nm
//
Transcend and Transolutions both can use satellite.

or at least they did a couple years ago.


Beware of ink replacement costs. The more inexpensive the printer, the more the ink costs.
s
MedQuist board is now set up. See Medquist link to the left.
Link is also below.
Transolutions
I read the posting of the person who asked about them and also the remarks of other persons.  I will tell you what I think of this company.  First, they are the nicest people you would ever deal with.  The original office staff remains and that in itself tells you something.  If you get feedback, it isn't nasty or degrading like some other companies out there.  Yes you have a fixed schedule, but being able to start an hour early or an hour late is wonderful, and I know that even when I was a new employee before, if I had something come up, I could contact the team leader and work out an exchange of shifts so that I could take care of whatever came up.  They don't hover over you either.  There have been some QA changes, but it is so important that reports be consistent and watched for errors.  Continuous errors can make or break an account.  The bonus program, I believe, is very generous and the benefits affordable.  I priced insurance as an IC and no way could I afford it.   I had to leave them a few years back due to illness in the family and they welcomed me back with open arms and I even received a phone call from an office person who remembered the situation and very kindly called me to say welcome back and ask about the former situation.  With my previous company, I made insane amounts of money, but they could have cared less if I died sitting in my chair; that would have been an inconvenience.  Sometimes there are things more important than money and #1 on my priority list is having NICE people in the main office, great coworkers, and a chance of advancement.  I would say yes to anyone considering this company.  I worked for a few of the other nationals, MQ included, and they didn't know me from Adam, just when I started my shift and when I was to quit.  I like being more than just a sign-in number on an account. 
Transolutions
Good pay, great bennies, very flexible. There's a troll who will undoubtedly come on to slam me - she always does when she sees my name alone or in association with Transolutions. Ignore her. She has nothing good to say about anyone. Good luck with whatever you do.
I like Transolutions
Everyone is different, and different companies fit our varying needs. I like Transolutions. Check it out for yourself and talk with the recruiters, current employees, etc. Get a feel for if they fit your needs. Their vacation, PTO, paid down time for full-time employees, etc. are pretty good. HTH.

Pam
Transolutions does
nm
Transolutions does.

http://www.transolutions.net/


Transolutions does!
And pay for your internet too!
Transolutions
hires new graduates if you can pass their test.
Transolutions does!
They have some accounts that use dial-up, although they are slowly moving toward an internet-based system. Give them a try. I know they are hiring and we have more than enough work. Never run out!!!

Pam
Transolutions
Is anyone currently working with Transolutions?  I have been offered a job and would really like some info before starting on personal opinions!  Thanks everyone!
Any way to avoid it?
My parents both lost hearing with age and I have seen how isolating it is.

Is there any way to avoid that with this job? I try to keep my volume down, but they way the dictators speak, I can't help but crank the volume quite a bit.

Did enough rock & roll blasting when I was young!

Any ideas?
Here's one to avoid -
My BF picked this up to try it for his laptop. It worked great for the first few days (long enough to get past the 'money back' offer), and then it suddenly began disconnecting him up to 12 to 15 times in a 4 hour period. I'm not sure about the legalities of using these types of devices to transcribe medical reports so I never tried it, but he said it was one of the most frustrating internet situations he'd ever been through.

If you've got Cricket stations in your area and they're offering their "unlimited" broad-band service for $40/month, I'd suggest applying that $40 toward a reliable service.
Here's one to avoid -
My BF picked this up to try it for his laptop. It worked great for the first few days (long enough to get past the 'money back' offer), and then it suddenly began disconnecting him up to 12 to 15 times in a 4 hour period. I'm not sure about the legalities of using these types of devices to transcribe medical reports so I never tried it, but he said it was one of the most frustrating internet situations he'd ever been through.

If you've got Cricket stations in your area and they're offering their "unlimited" broad-band service for $40/month, I'd suggest applying that $40 toward a reliable service.
It's Transolutions, as stated above.
/
Transolutions is a bad choice!!
x
Cymed or Transolutions?
Which would you rather work for and why?  Appreciate both positive and negative feedback. Thanks.
Transolutions not so good...
Being on this board for many years, I have only seen about 4 or 5 people who have positive and the rest negative. I, myself, had a negative experience with them. I don't know anything about Transtech.
Quit Transolutions?
Has anyone quit Transolutions recently?  I keep trying to hang in there but it is one thing after the other.  I don't really want to go into details......just wondering if there is anyone else frustrated besides myself. 
Quit Transolutions
Know exactly what you are talking about.  Thinking the same thing actually.   Bad communication and no consistency . 
Yes, Transolutions does use Apex
:)
You must work for Transolutions. That's their
X
It can be fun if you avoid the aggravation which I try to do - sm
Yes, it does bring out the worst in people...we got up to get ice cream after my 5 & 7 y/o had finished their lunch, left out drinks and my 1 bag purchase on the table, came back after maybe 5 minutes to find 2 ladies had helped themselves to our table, I was pretty pissed, but just gathered up our stuff (only 2 seats left for 3 people) and said we needed to find a place to sit, neither lady batted an eyelid or said a word. Kids asked why we didn't stay, I said I feared I wouldn't be too polite if we had stuck around since I was ticked. So we sat at the steps of the little stage area in the food court area and they had their ice cream that way. So that was the only wrinkle in the day basically. Kids had fun, we never dealt anything too horrendous, and I got a couple things accomplished without having to deal with the hardcore nut cases.
avoid refunds
Why would you want a refund? If you're getting a refund that just means you overpaid your taxes the previous year; in effect you gave the government an interest-free loan of YOUR MONEY.
Ideally you should set up your withholding so that you end up having to pay some extra taxes when you file your return (but not so much as to trigger a penalty). That way you get to hold on to your money as long as possible and can at least earn some interest by keeping it in a CD or money market account.

Do not avoid them. They are willing to work with you
because they want you to make your payment.

Read all the letters they send you some mortgage companies will point you in the right direction like using a third party to help you get caught up.

I never thought I would get hit with foreclosure but it happened to me and luckily as the poster below, my family was able to bail me out.

I still owe my family thousands because they tacked legal fees on top of what I owed and the mortgage company not only wanted what was late but also two month's mortgage in advance all in one lump sum!

Good luck...
Just want to avoid the same mistake...nm
x
None. I try to avoid caffeine.
nm
Yes, have done my own...avoid going to docs where I know...sm
the MT.  I would not want anyone I know doing mine. 
I would like to know to, so I can avoid applying
there. 3 cpl is awful.
Newer Transolutions employee

Thought I'd put my 2 cents in - I have been with Transolutions for about 4 months now, and I agree with the statements about how nice they are - they really are.  I am working really hard to increase my production and get up to level 5, which is the higher pay.  Dolfan, do you have any suggestions on that?  You said you just stay there no matter what it takes - does that mean you just put in as much time as it takes to get that many lines in?  Does it usually take you significantly over your scheduled time?  I keep resolving to do that, but then I get tired and end up between level 2 and 3.  I am still adding docs to my glossary on a daily basis, so I keep hoping that I will get there eventually. 


I agree also about the benefits - I am part time (25 hours/week), but I am earning PTO, holiday pay, etc.  When you do have to work a holiday, you get benefit pay, PLUS time and a half - I think that is fairly unusual for an MT company. 


The scheduling is flexible, too.  I worked for as an IC before, but I actually found that I needed a schedule or I would leave work too late and burn out.  But, that is just me.


Hope that is informative, and Dolfan, thanks for any help in advance!  (Or any other Transolutions people out there reading this, if you have any suggestions.) 


Melissa


Transolutions would be someplace I would stay away from..
I worked for them for a very short time.  They were VERY friendly in the beginning and my scorese were 99-100% with no problems.  I then had to take a couple days off and when I came back, they were rude, inconsiderate, and flat out lying to me.  My scores suddenly went to 95% (I read these all over very carefully) and their attitude towards me changed drastically.  I had heard that they were that way, "you have to fit in," but ignored it and took the job anyway..my mistake.  There are few girls I have seen on here VERY happy with Transolutions, but I have spoken with MORE that are unhappy with them.  Good luck in your decision.
I don't know anything about transolutions, interviewed, tested, and
offered position with Cymed.  The pay is average, lots of ESL, offered 0.5 cpl more if I do more than 1800 lines a day, which I do occasionally, but not often enough that I would have a bunch of extra $$ each pay period.   The person I interviewed with was an HR person and hadn't the first clue about transcription, so her answers weren't very good to questions.  I did specifically ask if the offshore and she reluctantly said they do.  I know they offshore to the Phillipines and probably India, and they are support of the move to offshore to Trinidad.   I was offered 8 cpl and have 20 years' acute care experience.  I was told there were lots or opportunities to earn big $$ in bonus money, but I'm not looking to be chained to my chair another 4 hours a day.   My main decision for declining the position was the offshoring. 
Transolutions has Medrite-they are hiring.
Lots of new openings.
what is your experience with Transolutions and Transtech
Do they keep their promises, primary account stability, start out at least 9 cpl, supervisors easy to get ahold of, etc.
I do have kids. They can have pop and chips, but I try to avoid it.
And Iecture them on the value of healthy food.  LOL  My diet used to be horrible until it caught up with me with my last pregnancy.  I was frequently hypoglycemic and had high blood sugar.  Then I had two irregular EKGs before a surgery.  I've basically been scared into becoming healthier.
I definitely think its best to avoid relatives this year.
I'll join you for a toast on Thanksgiving?  The idea of being alone during the holidays still sucks, but its a change from the strain of being with relatives, and a first.  Might be kinda nice I guess.
Avoid Focus Infomatics!
I worked for Focus for a couple of months, and I absolutely hated it! They offshore their QA and tech support to India, and you can never understand a work they are saying when they call you to train you on their software, which is the worst program that I have ever transcribed in. It was always freezing up, losing connection to the VPN, and it cost me so much money because I kept losing work that I had done. Their tech support would take forever to respond when I IM'd them, and they were hardly ever very helpful at all. It is also true that they deduct pay for mistakes. I now work full-time for Cymed, and I am so much happier!
The only way I've found to avoid this is to.....

have three part-time jobs.  I used to have one full time and two part time, but just recently went to three part time.


I NEVER run out of work now, but always have in the past six years in the business.  This works for me, but took almost a year to balance the three so I'm not working a ton of hours.


You said THAT right! Most people avoid her type
nm
I thought Transolutions was sooo fantastic, don't they have something to help you with that?
X
I try to avoid it, but I'm a pretty good diagnostician.
Most of the time I'm right, but I hate to do it, cause they invariably will say, "then what should I do?"  - at which point I have to tell them, "go to the doctor.  I'm not a doctor, I'm a diagnostician."
No, just want to cut to the chase and avoid tne empty posts. nm
:+
How to avoid hiring an American (video)

Cut and paste this link into your brower and click on the video to play it.  It's kinda long but worth it....just dang is all I gotta say about that.


http://www.networkworld.com/community/?q=node/16421


Aren't you the same person who posted above that you work for Transolutions and USED
to work for the company that does 7 days a week?
I've developed a bit of social phobia, now I avoid
I listen to social anxiety tapes, Dr. Richards, because i'm finding I want to be around people now, just have forgotten how.  When i'm in a conversation, even with people i've known forever, where attention is focused on me I feel this fight or flight feeling, get nervous and turn red, just uncomfortable with socializing.  Getting better though. 
My service told us to use mg/dL...as well as mL instead of ml, "to avoid confusion." nm
x
Not coming up w/ much except construction paper...tyring to avoid that if I can. Thanks anyway. nm
x