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Serving Over 20,000 US Medical Transcriptionists

Also have errors in normals I am told to use--sm

Posted By: Dee on 2008-01-29
In Reply to: Question of personal ethics - because I need another set of opinions.

Does your platform allow you to have Transcriptionist normals? Mine does and i have corrected the normals and saved them in my set of normals. I also complained for over a year and they were not corrected. One of the most notable is an ultrasound abdomen that has the technique for an MRI. The transcriptionist has to remember to make the correction on every report she transcribes.


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I've been told most errors are connection sm
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Two errors per page is a LOT of errors! nm
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Tax guy told me to hold 30%. After first year when got idea what I would be making, he told me
:P
My normals sm.
I had a supervisor accuse me of holding hostage MY normals.  I reminded her that they were documents I had brought to the job as I had done this doctor at another national previously.  Anyway, don't the ding dongs realize they can just d/l a copy of a finished job and, tada!, there is a copy of a doc for that doctor. 
What are normals?
I am new to MT and I keep reading "normals" are these macros?
normals
After creating a normal, ctrl-N to save it. Should be able to retrieve it after.
Normals
We use "normals" too but I change them to fit the dictation. I was always told those are mostly for reference to help us get through the dictations. Not every MD dictates the exact same Normal and even when there's Normals for each particular MD, they don't always dictate it exactly the same. The only time I would leave "as is" is, for instance, a radiologist says "Chest x-ray, #36, end" and I would just pull normal #36 and send off. Of course, if the Normal doesn't fit the title(I.e.#36 is a head CT) I would still pull it but mark for the QA/practice manager to see the error.
Oh and keep the standards/normals for themselves

NO EXPANDERS AND NO NORMALS

You don't believe me?  I really don't care...That's my line count.....and I do it without Expanders or normals. I love my job, I'm the best at what I do and I always strive to do better than the day before.  Maybe you could do the same if you weren't so negative....


Boss asking for normals
Is anybody working for a company where your boss is asking you to share your NORMALS.  Be very careful.  My company is asking us to share your normals and come to find out who they want us to share with, overseas.  Also asking questions like, who are the best dictators, etc. Also experiencing block of work just disappearing.  Several hours just gone.  Anybody else.
I'd say "What normals?" (sm)
I had an OM tell me that he was contemplating not paying for macros. I said, "Oh, I don't have to worry. I don't use macros, I use an expander." That was the end of that. I'm sure he had to run back to his office to try to figure out what an Expander is! LOL
Abby Normals.
z
DocQscribe normals

I will be leaving my company at the end of the week without a job to take its place.  It's taken me several years to accumulate all my normals, and I hate to think I will have to start over creating them.  Does anyone know how to transfer/move all the normals from DocQScribe to Word or to save them on my hard drive.  I hate to think I'll have to start over creating all new normals.  Thanks for your help.


 


do you mean making normals
for same docs? 
Yes, I mean making normals. nm :)
x
The majority of normals are seen
Normals can also be a repetitive statement that the dictator makes, which you then turn into a normal so you do not have to keep typing the same thing over and over again.  Some use shortcut keys or Expander program.  I am not an expert on any of these as I do not use them.  Some who work in MS Word use autocorrect to expand terms or phrases that are said time and time again by a specific dictator.  I use autocorrect in Word and like it.  Hope this helps.  
Has anyone been able to transfer their normals/standards from
nm
No way, Jose. My normals are MINE. Don't let them do this! nm
x
I never give anyone my normals. I have my own accounts and one
but it was a nice account - a surgery center with 200+ surgeons.  I told the surgery center I just couldn't continue doing the account, gave them the names of a couple of other MT companies they might want to contact.  They did contact them, elected to go with one of them, and then while I was finishing up with them while they transitioned to the new MT Company, they asked asked me for MY normals to give to the other MT Company.  Okay, there were SOME normals that the hospital associated with the surgery center had given me to begin with, but I felt that it was the responsibility of the hospital to give those to the new transcription service, not my responsibility.  Besides, I had changed the templates as needed, etc.  But most of the normals I had were ones that I spent a couple of years developing.  Now I wasn't just going to hand those over to a new MT service to make it easy on them.  Those were something I spent a LOT of time on and were, in my opinion, MY property.
Why would you create normals for doctors
and/or accounts you don't even know? That makes less than no sense. Do you just create your own things that you consider normal? Seriously trying to figure it out - I must be missing something.
Are you still cutting and pasting normals? I can't do
nm
What aggravates me are normals and samples
full of obvious typos and stylistic issues that we MTs get dinged for. In fact, I remember having a normal op at one place that had a made-up instrument name in it. It kept coming up on the spell check. Took me months to finally find the proper name.

I've come to expect sloppy and/or poorly written emails from managers and admin staff otherwise.
Normals in Expansion File
Just be aware that your company may have set a size limit for individual expansions to prevent transcriptionists from making "normals" that are not really normal, that is, not always exactly what the doctor says.
EXText Question About Normals
Hi,

 

I've had trouble recently being unable to retrieve normals I've made. 

 

When I make a personal normal and then try to access it during the current work session, it does not show up in the list.  This is true even after having been logged out of the system entirely, such as overnight and then returning to work the next day. 

 

If I try to re-do/re-create the normal using the same "Properties" info., I get a ping and message stating that that normal already exists.  Any info. on this? 

 

Also: 

Could there be a limit to how many normals, personal or shared, can be created on one person's list? 

 

Can personal normals be deleted?

 

I need more help than I've already gotten, so I'm posting here.  (My next step is contacting Dictaphone)
 

Thanks. 

 

Expanders and normals...not mormals
just felt the need to correct your mistakes since you are picking apart others.
yes of course I use tons of expanders. At the most 25% normals though.
x
Try putting in the normals by blocking and control Y....
then name it the name you want and then use control R to retrieve it. Works for me.
Will be variable depending on the normals and shortcuts you have and how
s
Hi, I've gone the personal normals-only rte., still no luck. NM
x
Shutting it on and off doesn't restore normals? Are you
s
normals, templates, shorthand programs, etc
I was reading an earlier post that refers to companies making adjustments in our line counts because we are using these word expanders.  I have been wondering about that because even using as many as I possibly can, it seems like it does no good. I do about as many lines as I would normally do just typing the darn things out.  How are they making these adjustments, does anybody know and is it legal? Seems we have no standard anymore as to how lines are counted and companies are doing whatever the heck they want to us.
Re your normals: keep a list handy, name them with short names..sm
then use Control R after you have typed the normal name; i.e.: Dr. Joe Blow has a ROS that he uses all the time - name it JBROS or something like that, then in the document type JBROS and use the control R to bring it automatically in.
I told you once, I told you twice, eTransPlus is going down the drain!
Don't expect communication from anyone, we are only little "peons."
I would never voluntarily give them "my" normals, my work product. SM
The nerve of these people. 
Maybe if it is gross lines, lots of headers and footers and normals......sm
Other than that, I really can't imagine it.
Ya still got errors
Keep trying, you are almost there!
if you had that many errors

then something was wrong from the get go.

>>>It sounded good because I thought it would be less wear and tear on my hands. I type already all day on a FT regular job. I never had a report that didn't need massive changing and it just didn't take long to see that I was getting the proverbial screw.

Like I many times before:  [1] have the correct sound card; [2] have the correct microphone (the one that comes with the product is probably not good enough); [3] have VR analyze as many documents as you have available (I have more than 500 MB); [4] add words and phrases to the Word List (decreases errors in the long run); [5] do not dictate like you talk to someone ... you need to ar-ti-cu-late correctly; [6] take the time to correct errors when they occur or at the end of the day. But, if you see an error and change it manually, the program is not going to learn; [7] You cannot use VR for all dictators, but you can for all good dictators. I would not use it for the nightmares from hell, unless they are so repetitive you know what they are going to say as soon as they start to say it.

These are the most critical factors involved with using SR (speech recognition) software. If you eliminate or skip over any ONE of these items, you're going to reduce accuracy.

I've been averaging 99.5% (one to two errors per page) for a long time. It think it's obvious I'm doing something right.

There's nothing more I can say. 


Errors
Aunt Bea -- no question is a dumb question. I personally correct errors as soon as I see them. I always have the fear that my spellchecker will not pick them up -- for instance if the error was "too" instead of "to" your spellchecker would not catch it. I leave nothing to chance. Hope this helps.
errors
.25 for typos, commas that don't affect the sentence
2.0 for missed medical terms
2.0 for incorrect use of a medical or nonmedical term
0 for leaving out a significant part of a sentence or replacing anything in a sentence that is not said.
when in doubt - leave a blank
errors

Is it typical for a co. to deduct for errors?  I have had some, but nothing that is overly noticable.


Errors

Do you find that it irritates you probably more than it should to see errors in the newspaper, etc.?  I mean, something that will be read by so many people should be proofread to perfection, don't you think?  They seem to just jump out at me and I know I'm more critical since I am an MT.  How about you?


 


No, I don't think it is about errors....sm
work is sent to other countries because it is cheaper.
errors
I have a question.  Ok say I want to go in to my system tools and do a scan to check for errors and if any fix them.  Well I thought this should be in my system tools section.  It was with my old computer.  On this one which is Windows XP it has disk scan cleanup or something like that to get rid of unnecessary files.  Well what about scanning for errors.  I don't see that option.  Maybe I am missing something?
errors
See when I first started my first job the owner sent me a paper and it had certain things to do to my computer every so often and it said once a month "Scan Disk for errors" and I remember doing this on my Windows 98 but I don't see anything like that on this one. I do defragment once a month. The paper had that also on it. But in addition to defragmenting it said scan disk for errors. I thought that is what I was doing when I did a disk cleanup but I think the disk cleanup is just getting rid of unnecessary files. I can't ask the lady because she died right after I went to work for her. Like in a month. Poor lady. The company was taken over by another company then. I don't know I probably need to ask someone who also worked for Janelle too (previous owners name).
Errors!!
and on several occasions, found glaring errors in my and/or my husband's chart.
errors
Whichever company you work for, take it as a wake-up call that maybe you have gotten a little sloppy and try to pay closer attention. I mean no offense at all with that. I have been in the same position and it's hard to swallow your pride and have your errors pointed out to you when you are used to being trusted and not QA'd much. As long as the QA at the new company is not condescending I'd stick with it and take it as a challenge to sharpen up.