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Serving Over 20,000 US Medical Transcriptionists

At my former company we were told to fix

Posted By: ja on 2008-01-29
In Reply to: Question of personal ethics - because I need another set of opinions.

any obvious errors. I would do this and then send them a copy of errors found (not that they ever fixed it). You have to remember that a lot of times these normals/standards are not typed by MTs, but by clerks.


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What company told you this?
Expose them please so the rest of us do not waste our time on them.
My company told us to use disk for
both, though it has been disc for eye and disk for ortho in the past. 
My company told me how user
friendly Meditech Magic was.  I have only worked on one system that was worse than MM and that was at YOG.  How anyone gets their lines in I'll never know. 
I just told my company to take this VR and put where the sun don't shine today sm

I got tired of the promises...Oh I have gals doing 10,500 lines every 2 weeks in 8 hours a day.  (I think I choked when I heard this.)


It is NOTHING for me to type 8000 lines or BETTER in a week and I get paid way more for my 8000 lines.  I have been looking for another job, either PT to augment the lack of work or FT for the right situation.  First question I ask perspective employer? How do you feel about voice.  I have talked to about 7 or 8 companies in the past 2 weeks.  EVERY ONE OF THEM has said NO WAY, NOT HERE.  It is not very good...you can't expect an MT to edit that crapola for half of what they make typing, unless you don't care the least about quality.  I had two of them tell me it was unmitigated GREED on the part of these company's owners that they even entertain it.


I will say that the cream of the crop of MTs can transcribe so much faster than they edit, it isn't even funny.  Granted, there are plenty of MTs who are stop start, stop start, but when I get into a report, I put the pedal to the floor and TYPE.  I am down to about 1.25:1 or better than that a times.  A 5-minute report will take me under 6 minutes, as a rule, to transcribe.  My accuracy is something above 99.5%. I swear what attracts MTs to editing is the fact that they can't type enough lines to make it work as a career.  Either they can't sit still (that is me most days, but my speed makes up for it), they don't know their stuff all that well, or type slower than a 7-year itch...but they are not the cream of the crop.


Just you all wait...one of these companies who has crappy speech program and crappy "editors" is going to be sued and those extremely substandard reports are going to win the case for the plantiff and the hospital is going to be left high and dry, a couple of doctors with them.  We are here for a reason.  We protect patients and patient care.  We also protect the doctors from litigation.  I used to go through medical records looking for errors, loop holes and other boo boos for a malpractice lawyer.  The better the transcription, the more thorough the dictation, the less I could find proof against a doctor or facility. 


We need a national forum for this...newspaper something.


I asked the girl at the company if it had anything to do with expanders. I was told it was more of

True. I was told this by a friend who is a computer tech at a company
here in town. He was going to do it for me. No way would I try to do it myself. Luckily, I was able to buy one with XP on it from Dell.
I was told I needed 2 phone lines, but was told I was dialing into the doctors' system. What woul

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Tax guy told me to hold 30%. After first year when got idea what I would be making, he told me
:P
I told you once, I told you twice, eTransPlus is going down the drain!
Don't expect communication from anyone, we are only little "peons."
What Company is This? I have been hired by a company that is sending a foot pedal.. Don't want t
.
The company cutting cpl, the company stopping paying for headers
:{
Good of the company? As IC, I am my own company. Not my problem if she has problems as long as I do
:P
Accepted a job with a new company, gave two weeks notice to my old company..

Old company, let me go before two weeks was up.  New company, said they were having trouble getting me set up and my equipment ready, but they would pay me while I waited.  It's been a month, still no check from new company even though I was told it was "in the mail."  I have no income and am at a loss. 


I have a signed offer letter from the new company, contracts, etc.  I applied for unemployment, but old company is saying I quit and technically I am currently employed with the new company!  New company is not returning calls or answering email.


What should I do!?!?!?!


I started sending my resume out today, but the process of getting a new job will take at least two weeks and I need money now to catch up on what I'm behind!


You don't want to work for this company. Call your current company and
tell them that you have decided against the new position and tell them that you would like to stay. It is cheaper for them to let you stay than to train someone new. A company who could be so tacky as the one you just spoke of is one you do not want to work for. You can rescind your resignation. If you are a good MT, they will be glad you did.
With my company, ICs use their own emails, employees have company email.
x
COMPANY INQUIRIES belong on Company board, please!
Goldbird
....3 months later my old company rehired me; can you return to your 1st company?
nm
Local radiology company, not transcription company
who has only 5 transcriptionists and are not hiring at this moment. We all work at home and get great benefits, no insurance out of pocket and 22 days paid vacation in the first year, after that it goes up. I feel very fortunate to have found them, but again I chose them because they did not do production, so now that they are, I'm a little disappointed.
I think it varies greatly from company to company...sm
I was hired five months ago by a national straight out of school at 8 cpl. I think it just depends on your knowledge level and ability, and of course, what the company is willing to pay.
i think it varies from company to company and/or location

VR company? Not when the MT company owns its own VR equipment. n/m.
xx
I was told
I was told that I could be sued by the client or dr for what I transcribe and the company will not help me in any way. Now I called State Farm and told them what I wanted and they said that due to it being in the medical field they would not cover me....
I was told
the same thing.  Some said they had to wade through stacks of resumes looking for resumes that even remotely came close to meeting  the requirements they posted.  I can see why the best ones don't post their job openings.  I know the company I am working for has offered a referral bonus, they are hiring for all shifts, all hours.  I don't refer people, referral bonus or not, but I would encourage anyone who is not happy to post their resume and pray they are contacted by this company or another equally good one. 
Better to see the doc & be told all's well than (sm)

Have it be appendicitis & run the risk of rupturing.  If you still have your ovaries, could be a cyst/adhesions/whatever.  Or it could be just a strained muscle or something.  If it were me, I'd check with my doc.  Just my opinion, tho'.


Hope you feel better soon, regardless of what it is


someone told me that
she knew a guy who lost about 50 pounds in 3 months by drinking a gallon of water a day plus a gallon of Arizona green tea.  Sounds like he was either overhydrated or bouncing off the walls!  In any event, he was certainly spending a lot of time for pee breaks. 
I was NEVER told anything

I had to be up to speed (12,000 lines) in one payperiod even starting on the new program and new account in order to not have to pay for computer and keep insurance.  NEVER has the office I work out of ever said you could put a note on there and say it is new account and were we given time to get used to a new account.


MQ is for the birds.  No continuity of rules at all.


 


Whoever told you all men are like this? Him? nm
x
That's what I was told by QA.
They told me that. Don't blame me.
I was told it can't be done

Or maybe we're thinking of different dictionaries. I was asking about the main word dictionary that comes with Stedmans. Is that the one you're referring to, or just the custom dictionary you create?

If it's the main dictionary, I would love to know how you do it. Please share.


I was told to
Shake up a bottle or can of 7up or sprite really, really well.. let it sit a few so it doesn't spray you lol..then warm it up a little bit.  That does the trick for our 20 month old :)
What my doc told me-

"What!!!!! You're upping your rate????? IT'S ABOUT TIME!!!!" That was 2 years ago.


Seriously...I have been doing his work for 11 years, always afraid of raising the rate because I knew he always had other sending him letters and calling him. I finally took a deep breath and upped it last year...a whole penny more per line. That's when he made the above statement.


I don't print any of his work. He calls my 800 number to dictate and I PCAnywhere his work to his computer twice a week. It used to be 20 minutes twice a week, now it's up to 40 minutes twice a week.


HE told ME that others want to charge triple what I charge. Well, I can make him happy if he wants me to up my rates again.


He gives me $100 bonus at Christmas and a wonderful card thanking me for the terrific service I provide to him.  I love this guy and would never, ever think about dropping him.  and he told me he would never, ever THINK of dropping me for someone else.


FYI, 11 years ago, I charged him $.15 a line/65 character line, now I charge $.16.  He's one of the fantastic few doctors who appreciate the MT. For that reason, I also appreciate him and send him Omaha Steaks at Christmas (no more than $50).


My vet told me it's HIS job to sm

do anal glands and no one but a vet should do it as it can be tricky and mistakes can cost an owner money and I agree with him. My previous cocker had glands that would plug up and he had a certain way that he would do that caused her no pain and she would need to be on antibiotics for a week after. I've NEVER done my own dog's, always took them to the vet, per HIS recommendation that no one BUT A VET should do glands. Personally, if demand that much from your groomer, then I wouldn't want you for a customer.


what would you do when your 10y/o told you

honestly, I don't know how to handle this without hurting her feelings. please help!! need some good advice. Thanks in advance 


I have not been told
that it is required to switch to VR. I have also not spoken to anyone with that works with the company that was *forced* into doing VR. I have been told that it is an option.
He should have told you before but
as an MT with many years of experience (25), I would not appreciate very much having someone with less than half my experience as my "manager" and QA person.  And I know a lot of seasoned MTs who feel the same way.  Of course I could have the job if I really wanted it and I don't, I just want to transcribe.  But still I expect someone who at least knows as much as me, if not more, to be my supervisor.
She is saying that she was told that
she had a position with a certain company, but was told that she needed to buy a DocShuttle program in order to do her job. Once she bought the program from them, they never contacted her again. She was asking if anyone else had had this experience.
this has been told everywhere sm
That story has circulated around many, many times. Supposedly, the story is not true. You can Google it if you want, but according to research, it is a hoax.
Not what I was told sm
I was told I need one to work for a local company.  I'll just have to call them directly next week.  Thanks!
Who told you this??
I think you can get disability  insurance but usually you have to cover employees with WC insurance but if you are an IC without employees, I don't think you can get it. But you could call your state WC division and ask them as I have been known to be wrong.  But I don't have any.  And if you subcontract to someone I don't think that they can require that you carry it yourself but again I could be wrong. 
she was never told she was only IC.
x
We were told
at one point that to type in Word and copy and paste was a HIPAA violation and would be grounds for being let go immediately. Anyone else know of this?
Was told I could...
I work for Spheris and made that clear to my accountant. He insisted a few years ago I could write my home office, DSL, etc. off one year. Guess what? The IRS wanted $300 back, so I don't bother trying to write anything off anymore.
then she would have told you how as well.
where I worked there were also settings per Transcriptionist and one of them was allow skip - Y or N.

Don't you think it would be better to talk to someone at the job? Most will work with you.


I was told this (sm)
An MTSO that outsources all of its transcription made the decision that proofreading/editing that transcription before returning it to doc offices just wasn't cost effective for them and so they have eliminated that step and are trying to get by without it.

That means any mistakes made by transcriptionists with little or no comprehension of the English language beyond medical terminology are being sent through to go in patient records unless someone on the receiving end takes the time to proof everything first.

Of course if they do this, and discover the poor quality of work they're receiving, the MTSO will likely end up losing the account - but they'll just turn around and find somebody else.

And in the meantime, God only knows what sort of mistakes are NOT being found simply because quality isn't cost effective.
My CPA told me it was much better
for me tax-wise to be a SE than an IC. He said to be an SE was the best of all possible worlds. I did not ask him why. I pay for his expertise and I trust him.
He told me...
Jan needs a Xanax .  You're a spaz, sorry, but it's true.
What AT&T told me - sm
When I spoke to the AT&T lady, she said it would be like adding another line to my contract. The aircard is assigned a phone number and it is an additional $60/month on your phone bill...this is cell phone bill I'm talking about. My house phone is Verizon - different story. But I think that adding this aircard to my account also extends the contract another two years, just like upgrading your phone. Not sure if this is worth it, cause it all depends on how well my cell phone reception would be where I plan on spending long weekends. Another consideration .....