Been there

Posted By: Dealt with that on 2006-10-23
In Reply to: I've been here. Better brush up on your - Whoa!

I would check to see if the hospital contract has a guaranteed accuracy rate % in it. If it does and the company is not meeting their promised accuracy rate %, then they have an "out" of the contract. It sounds to me like your boss and her boss are scared of rocking the boat because maybe they made a poor decision in choosing to outsource with this company. If it comes down to mistakes truly being a matter of life and death (and I have no reason to doubt that there probably are some with what you describe), I would go to the hospital administration. Another option is to anonymously make a call to whomever does their certification and urge an audit of medical records.

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I need to gripe or vent - please don't kick me off board - mfras
- Yes, there something they can do about it. That contract does not need to be honored - MT225
- I guess what comes around goes around... - ABC
  - I hear ya on that one!! I know that if I ever wind up in this hospital - mfras
    - That's a very good point! - ABC
- I type legal cases...sm - longtime MT
  - May I ask... - Mt in MS
- I have been an MT for 9 years and I agree on most of what you say but - there are hospitals out there that don't care e
- I'm there with ya! I worked for a hospital that outsourced overflow to a very large, VERY SM - Tinks
  - Wait! 45 cents per line? - MTSO
  - That's what I been saying.... - TIAA
  - oh my gosh, I know which company you're talking - mfras
    - You have got to be kidding!!!! 45 cpl. What hospital in their right mind would pay that?!! sm - MT225
  - Sorry, but major HIPPA violation to "keep a - Whoa!
    - Oh, please, you delete the names. Where've you been? lol! - nm
      - I've been here. Better brush up on your - Whoa!
        HIPAA only addresses PHI (protected health information) would is defined as anything that SM - Tinks
        I would be proud if my records, with my name erased, could be used to help an MT be treated fairly. - nm
        Been there - Dealt with that
        As long as the name and any other identifying information is removed - sm
- Unfortunately, this is nothing new - and it's - exactly the reason I was able to get my start
  - response - be
    - I'm not talking about a certificate that says you - completed an MT course; that means nothing.
    - clarifying this - okay, the mistakes that come through - mfras
      - Some QA is being instructed to not give a crap - sm
        Yuppers. Except I wouldn't use the term - MGB
        Depends...some are clearly being told - sm
        You are so right! So professional its totally - MGB
      - I agree 100% with you, except for the QA - MGB
      - Do they hire people that haven't finished their MT course yet? - deb
        I have heard the test is a joke and you don't need a high score - sm
      - What bother me is that we all pretty much know this, especially those of us who do QA for services - sm
  - However, having some sort of certification does - Wannie
    - It would at least weed out the wannabes and - those who just flat out don't know
      - Test who decides the standards - Patti
        Oh, I agree with you about the BOS and AAMT - I would like to see AHIMA
        There have to be guidelines and standards in place - sm
        You may be right, but it is unlikely - Melissa
    - P.S - No, I don't have any type of certifciation - Wannie
- It does make one wonder how long this is going to go on or is this just the norm now? Terribly sad - hvlmt
  - we were told how much the outsource service - mfras
    - goodness! Sure know what to "add" to the next contract Nego.sm - CAMT
      - I totally understand. - Frustrated
        my friend from the other hospital that just lost her job - mfras

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