Busywork for QA
Posted By: sm on 2008-10-15
In Reply to: Actually if I were you, I would rely on - Stedman's. They've been around a while.
You're right on target... most doc couldn't give a rodent's backside about a comma versus a semicolon versus a hypen or whether drugs are capitalized. I spent years and years MT'ing in NYC large hospitals and never heard of QA. We'd either have a supervisor give it a quick once-over, have one of the older MTs proof it, or give it directly to the doc, who usually signed it as it was. The bottom line with QA, when you think about it, is that THEY'RE PAID TO FIND FAULT. If they found nothing wrong with your dictation, the MTSO would think, "What do I need to pay you for?" So guaranteed, they WILL find something wrong with you dictation, and change it around the next time the same situation presents itself. This way, they're showing management they're on the ball and are vital to the MT process. More often than not, their corrections are personal preferences and not verifiable as wrong or right... but they right, right? On top of that, many of them can't give any kind of feedback without adding a condescending, holier-than-thou, often rude comment. 
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