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Call-in phone systems

Posted By: Deb on 2006-10-20
In Reply to:

What is the best call in phone system out there. I do not want call in on tapes though. I appreciate your input. Deb


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C-phone used to call in to dictating systems to receive work. A special phone. nm
nm
I think you can dial into most systems that require C-phone without having a C-phone nm
.
Call-in systems
I've tried out 4 so far. What are the good/bad points of the system you are using?

Thanks!
They have always done well by me. I don't trust the computer phone systems. sm
If my computer goes out, them my phone goes out and how will I call them?  I prefer to have my eggs in several baskets.  Computer and TV cable on the same line.  Phone on a land line, Verizon.
Looking for call-in systems with editing and electronic sign.
Do you guys know of any that are good and reasonably priced?  Thanks for the info and if you have other advice I am willing to listen. I have an office that wants a call-in system with the ability to edit online and use an electronic signature if possible. I use DocShuttle right now with handheld recorders and this is new so any help is appreciated.
MTSOs who work with call-in dictating systems. See inside.

If you work with a call in system, would you be willing to share if you like it/don't like it, how your transcriptionists acess their work (internet or through the call in system), where did you buy your system and is it efficient, etc.  Thanks.


I don't think she got the phone call.
If she did, she would be willing to tell us.
just got the phone call
Is its all personalized to the individual MT I was told.  They've been watching us and the plan will be specialized to each one of us.  Why do I suddenly feel like i'm in the game clue, but the only thing thats going to get murdered is a decent paycheck.  Feeling anxious.
ANY MQ SE PEOPLE GET THE PHONE CALL YET?

What is this all about?


Re: MQ letter/phone call
Has anyone heard anything definitive from a supervisor regarding what is coming in this early October packet?  Rather than speculate what "might" be coming, I'm wondering if anyone has spoken to their supervisor and gotten some sort inclination as to what's coming. 
Many phone call interruptions ...
these days, but I had one ESL today who was dictating fine, but when he was talking on the phone I couldn't understand him at all. I just wish I knew a keyboard command to speed him up and then slow him down again when he comes back to dictate. Oh, and when he came back from his phone call he knew exactly where he'd been with no pause. How'd he do that? :oD
Thanks - I guess I have a phone call to make --
nm
the MQ changes letter, phone call and now packet
got a bomb in it.
FOLLOW UP with either an email or phone call.
It's not being pushy or desperate. It's showing the company that you definitely are interested and motivated. MTSOs want go-getters who will get 'er done, not people who sit back waiting and waiting. You need to follow up and make sure your email didn't hit their spam filters or accidentally get deleted.
I've had that dreaded phone call twice before. Once was
a lab error, and the other time was precancerous but was resolved with in-office cauterization (painless), and that was 20 years ago!!!  So, don't worry - very small odds of anything really bad. 
1. You got a phone call telling you that they are interested. 2. (sm)
2. Since you didn't respond, you got the "canned" email telling you that you had been written off their list. That's all it was.

There was NOTHING wrong with her leaving you a message. You may have shot yourself in the foot with this one. Hope your workflow keeps up.
Time for a phone call when stuff like that happens. nm
s
I returned her phone call and she never called me back either..sm
As a matter of fact, when I returned her call, the person answering the phone, didn't even want to take my number. I suggested that it might be a good idea.... what's up with that
Call United way. Dial 2-1-1 from a landline phone
or you can Google united way '_________'. fill in the blank with the name of your city. You can search their database online as well. There is help out there for you.
Off topic whining. Got an interesting phone call today.
DH used to have a pretty good job until the proverbial stuff hit the fan a few months ago.  With no warning whatsoever and no bad performance reviews ever, he was told his job had been phased out and he was denied his overdue promotion.  That left him unemployed and scavenging for a job.  He did find a job at maybe a third of what he used to make.  I doubled my workload and cut back the budget to try to make up some of the difference, but things still really stink financially.  The stress is about killing me with the extra hours on top of everything else I do.  Anyway, the phone call today was to let us know that he should never have been denied his promotion and his job will not be phased out now.  Unfortunately, it's too late after how his boss handled it and what was said.  He won't go back to working for that person ever again.  Sigh...  I can't blame.  I wouldn't either.  It's nice to know we were right, but it doesn't fix anything.
Is a C-phone like Bytescribe call-in system or Philips digital transcription
My 2 stations don't have the actual phone piece, but I can make calls to the place where I get work.  I'm just curious because I want to take a test that requires C-phone, and I'm not sure if my stations will work or not.  If anyone can give me some background or information on this, I would appreciate it.  Thank you. 
My first job was a total cold call to small local company...got hired over the phone- sm
give it a shot. Look in your yellow pages or on-line white and yellow pages and see what you can come up with. MT Daily has a list by state of MT companies to with their contact info. Also test your butt off anywhere and everywhere on line, you will learn a lot during the process. I found it quite enlightening when I was doing it 3+ years ago. Good luck.
Such lies. Just yesterday I had a payroll problem. 1 phone call, person answered, and IMMEDIATELY
remedied the situation. There are always people there to help us.  Wendy is just lying, and like I'll bet she's lying about her name! Its sooooooooo stupid to do this stuff when you're a disgruntled ex.
Can someone from the Ohio MQ office give me a contact person and a phone number to call or an email
address. I am interesting in asking a few questions to someone there in hopes of possibly transferring but I need some info first before I go from one problem to the same one elsewhere.
I don't know about other systems.
I use Express Scribe sometimes but I only work on eScription. I know with a connection that slow you aren't going to be able to use EditScript. I think that the only way you are going to be able to get around that, if you are doing strictly QA, is to use EMON and not use EditScript, although I'm not sure you'll be able to get the voice file to download that way either.
I don't know if different VR systems
But, I have been doing VR for only a month, and I have noticed that the system DOES learn. Mistakes that it made before or phrases it didn't pick up before, it is now getting much better. I used to not want to believe it, but now that I have seen it with my own eyes, I know that it will only be a matter of time before it replaces MTs. Since I have over another 30 years in whatever career I choose, I have decided to get out. No sense in going down a road that leads to nowhere.
I have wireless for 3 systems but I believe you
will have to have DSL coming in on a router. From my understanding (and goodness knows I could be wrong) I don't think you can have "wireless" internet without a router from another source. The router is attached to your phone line for DSL and sends out the signal for other wireless adaptors to pickup.

Dictation Systems

I'm looking at going from the good ol' tapes to digital dictation.  What is the best choice for the $$? 


 


Thank you


Dictation systems
Can anyone recommend any good Internet based call in phone systems for doctors to utilize without spending a lot of money on phone line based/computer systems.  Thanks
Reminds me of systems
I've worked on that used Citrix; not being computer savvy, I don't know if they called it a Citrix server or what, but apparently it was a company that they used for some part of the process, and it was not compatible with the software. They I think they had to switch to some other company to speed things up.

That should be about as clear as mud. Sorry.
How about under classification systems in
AAMT BOS(assuming you have this/if not, you can get free through MQ). Hope this helps!
digital systems
I would go with a DVR and have the docs load it on their computer.  Sounds great!
Are systems capitalized in ROS?
no msg
Some companies' systems are not
compatible with the "new" software, just like a lot do not use Vista. You have to buy what is required to work.
got the "phone call" -- get this, MQ has hired a bunch of telemarketers to call all of us to

we received our "incentive packet."  They don't even have the wherewithall to contact us personally.   These are temp-agency hired telemarketers sitting around a boiler room making sure we're reading our mail.... told him it don't pertain to me because I've been demoted from FT to SE.... He said, "yes, the letter is vague, but it does pertain to FT as well as SE...." yeah right, we'll see.


How hard is it to network 2 systems
I would like these 2 systems to talk with each other and have no idea of how to do it?
Systems are not down for long these days.
dd
So right about the Huge Health Systems - sm
in fact, that was 99.9% of the problem at my hospital. Once it got gobbled by a greedy HMO, everything went downhill fast. They got their fancy new campus at the expense of quality medical care and ethical treatment of its employees.

The run-'em-in and run-'em-out style of practicing medicine puts a lot of pressure on the MDs to see patients quickly, but it's SO not thorough! I saw this not only in the rushed, often mistake-filled reports they dictated, but in my own care as well. They lost a lot of their top-notch MDs because they refused to practice that superficial style of 'Mc Medicine'.

When I see all the greed in the HMOs, and the overspending on upper management and not enough on the nuts-and-bolts of what makes a good hospital, it's easy to see that although they're high-on-the-hog right now, alot of those pompous U-no-whats are riding for a BIG fall someday. I hope I'm still around to see it - it'll make my day.
Rosemarie is right on for trained VR systems. SM
You are obviously currently working with a new system that is still learning how to do its job. The first typewriters were undoubtedly really a pain to use, too. The poor clerks of those days must have begged just to be allowed to use their pen and ink as they always had.

My current system isn't as learned/advanced as my last one, so lots of corrections. It's about as much fun as doing QA cleaning up after a pack of new and sloppy MTs. But it's a temporary situation. And my current pay rate reflects the time needed for all those corrections. Does yours?

Over time, though, more and more reports do start coming through in good condition until most of them just require some general cleanup here and there.

Editing does shift emphasis from one skill to another.
I can see how the very fastest of typists might not make more editing than typing--they always speeded the dictation up to match them, and how people with little talent for editing might make less, but most people should do just as well editing as typing and many do make more at it.
Nuance or OPUS systems

Is anyone out there in transcription land familiar with either of these systems?  I'm starting work for a new client (Pathology) and find them inefficient and require too much non-transcription work to look up doctor's names and demographics.  I'm wondering if I'm missing "something".  Thank you to anyone who can give me a clue.    d


voice reginition systems
If you get dragon and have it listen to the dss files that come in will it automatically start typing the doctors dictation or does it have to be the same voice over and over?
Dictation systems - all input welcome

Hi.  Please let me know if I should post this on a different board. The hospital I work for is looking to change dictating/transcribing systems.  We have dictaphone extext and are looking at WinScribe, Escription, or really we are wide open. 


Does anyone know of a good internet resource that compares the pros and cons? 


Would any of you be willing to share your experience, good or bad, with any software you have used? 


Is there a forum or a thread that has already covered this you can direct me to to research?


TIA!


Brinker Information Systems
Has anyone heard of Brinker Information Systems, LLC?  I can't seem to find them on the web or anywhere.  They are based out of Center City, MN.  They have sent me papers to be faxed to them for IC work, but they did not ask me to test for them or anything.  I am leary to send them anything.  If anyone knows anything it would be helpful.
Brinker Information Systems
I am in the same situation. I would like some information too if anybody has some. Thanks
I agree, we train the VR systems and when
they are perfect (maybe this will never happen), then VR replaces us. Duh?
How can this be an incentive for MTs?
Front-end/back-end systems...

"Front-end" SR means that the original dictator's speech is turned into text. "Back-end" SR means that someone listens to the original dictator, redictating and "cleaning up" the original dication.  This "sanitized" redictation is then fed into the SR engine. 


The main disadvantage of "front-end" systems in the healthcare setting is that they must try to adapt to the speech peculiarities of many different dictators, whereas a "back-end" system only has to deal with the speech patterns of one dictator, namely the person who does the redictation.


Back-end dictation adds a layer of human intelligence to the conversion of speech to text because the person redictating presumably catches errors, eliminates hesitations and miscues, squares up ambiguous sentence structures, etc. - things that front-end dictation cannot do or does very poorly.  As such, while the back-end speech engine might still cause some errors that require keyboard correction, there should not be nearly as many as front-end systems produce.  And, a back-end SR application can be less sophisticated than a front-end system because it is not being required to deal with so many vagaries of human speech.  In fact, a back-end SR application does not need artificial intelligence at all, whereas front-end SR really does.


 


 


 


CHS is Community Health Systems
xx
Typing and backwards, what systems do you use?
NM
Point of Care systems

Anyone here had experience with doctors going to Point of Care systems (Pulse)? My doctors are trying this now and I'm wondering if it will be too difficult and time consuming for them. Sure is cutting way back on my work. Thanks. Teri.


Point of Care Systems
It's my own account. They use the Pulse EHR.
can't she just do a systems restore to the day before she downloaded it? nm
x