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Serving Over 20,000 US Medical Transcriptionists

Due to constant increase in traffic and server load

Posted By: MTStars Administration. on 2005-10-05
In Reply to:

Due to constant increase in traffic and server load, we are performing a major server upgrade.

We are trying our best to keep this transition smooth, but you MAY experience accessibility problems to the MTStars.com site from Oct 6th to Oct 10th, 2005.

We apologize for any inconvenience.

MTStars Support Team
Webmaster@MTStars.com




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Due to tremendous increase in traffic you may experience outage. We are upgrading presently.
Thank you for your patience during the transition. 
If you can increase your work load with current company

that would be better than getting a second job.  It will take you a while to learn new dictators and/or new platform so you won't be making that much money initially for the time you are putting into a new job.  If you are able to pay bills with the debt currently I would just go on a strict budget and cut out any extras.   If you can get a home equity loan to consolidate bills.  Debt will still be there, but instead of several bills to keep up with, you can focus on one and pay debt off sooner.  


 


Everytime you re-load Word you need to re-load Stedmans medical spellchecker.
``
The constant use...

...of expressions such as "a little bit."  I have this one hick doctor who constantly says "the patient has a "little bit" of this or a "little bit" of that.  My fave is "the patient has a little bit of prostate cancer."  HOW DO YOU HAVE A LITTLE BIT OF PROSTATE CANCER???? Either you have it, or you don't....Am I right?? 


Woo!  That does feel good to get off my chest


Thanks....I think one of my problems was not using Constant speed. nm
xx
I'm in the NE, my friends and coworkers are in the NE, and these constant complaints are just bog
There is always work as long as one isn't a "queen".  The only MTs who are running out of work refuse back-up accounts, won't type outside of their "box" - i.e. specific hours like 9 am to 11 am, and won't work any daily variation without bonuses dangled in front of them.  Otherwise, all of us are fine - hustling, busy, learning new accounts and basically working!!  The offices all have phone #s and real live people answer the phones, etc. The drama these 2 or 3 ladies daily report on just doesn't exist.  For months, one was always screaming the Indians were getting her work. She just KNEW it was the Indians - no other explanation. Well, she found that was wrong and never mentioned a word of apology or clarification. Then it was VR taking all her work, or the phantom cherry pickers.  Its simply the talented MTs who are learning back-up accounts and learning them well!  But to hear these women rag on, you'd think it was doom and gloom, which just ain't so!
Mines on constant and my Auto Backstep is on
s
You had our compassion but the constant whining has turned that to antipathy. nm
:)
If you like constant chaos and working under incompetent management
.
DMV/Traffic Court

Out here in CA, if you have unpaid tickets, a warrant is issued.  So when you show up at DMV or the court house, you most probably will have to pay right away or explain to a justice why you need an extension to pay.  They probably wont want to hear the argument that it was your sister cause you dont have proof.  You will be responsible and then you can kick your sisters butt or sue her. I have a friend who had outstanding speeding ticket and the cops came to her house, arrested her and she had to spend the weekend in jail till Monday when her boyfriend was able to bring the money to the court house. 


Out here, we have cameras at stop lights and on different roads..So when someone is exceeding the speed limit or goes through a red light, the camera takes a picture.  You never see an officer, you receive the ticket in the mail and they have the picture for proof.  Good luck to you. 


 


traffic/production mgr
and an awesome hubby!
phone and traffic
I really hope that they make it a law in all states that you cannot talk on your cell phone and drive a car at the same time. Now mind you, I work at home, so I am not out in traffic all the time, but so far, I have almost been killed by a man driving a big truck, going through a red light and almost hitting me, a girl on the phone rear end my car, and my son was sitting at a red light on a major highway, the guy behind him was on the phone doing 40 MPH, rear-ended my son's F150 truck, 1,000.00 damage to his truck, but the guy's Toyota was totalled and he got out of his car and said to my son "sorry, I wasn't paying attention, I was on the phone." Duh - get off the phone and pay attention, please, it is so dangerous. What really scares me are the young kids driving, putting eyeliner and lipstick on and on the phone, i think we used to all do that at home in our room/bathroom. Lately, i have seen a lot more people pulled oer to the side of the road and talking, but then, sometimes they are not over far enough. i think phones should just be used for emergencies, like when you break down, or are stuck in traffic, then use one, but hey that is only my opinion, but makes sense to me.
I look at traffic reports...
rising gas prices and general misery in the world.  Then my crummy job doesn't seem so bad!  Count your blessings!
the "free" part is the constant exchange of dictation via internet...sm

I was just wondering what part of docshuttle is free?  I went to their web site and their fee is .20/minute (under 1,000 minutes of dictation) for the use of a 1-800 number for dictating, and then there are also start-up costs for each dictator, transcriptionist, and transcription administrator.  Isn't this the same as a TASP?"



what I was referring to was not DocShuttle Digital but  DocShuttle Administrator, Dictator and Client, whereas you set up your own FTP site and then use the combined software to have the doc upload dictation to the site, then you/your MT's download it, complete it, post it back to the ftp site, wherein your doc downloads the completed copy. You need to buy the software and Olympus recorders and perhaps a .wavplayer if you don't have anything yet, then you rent an ftp site for $45-$75 per year. You don't pay for phone lines because everything is transferred via internet.



 "Even with all the start-up fees and per minute charge, is this a better option than owning your own digital dictation system where you pay for the equipment and phone lines?"  Opinions vary on this but I feel it a pretty flexible system that will allow you to grow as big as you want. Downside is if doc wants to use phone for dictation instead of handheld recorder. Depending on the account, that might be when you want to use a TASP. 



You may email me if you wish. I will be happy to share my experience.



 


DH always asks me if I hit any traffic on the way to work
I always say, no, there was no traffic today.  Oh, yeah, the dog was in my way and I tripped over him.  Yep, he is just jealous.  I could never deal with rush hour traffic again.  I just watch for the dog.
It's called Internet Traffic

 


There is a download wait time due to being a "free user" trying to access the download.  Encountering internet traffic is not unheard of.  There are plenty of websites that offer their users a limited amount of bandwidth per month, this just happens to be one of them, add on the fact that this is also an internet prime time and also that these links are posted on a worldwide message board, and hey you do the math.


The Word board doesn't have much traffic for
many reasons.  Some of us are tired after working our own shifts and don't want to feed answers to people who are equally as capable of looking them up as we are.  I use entirely Internet based references.  If I have that free access to references, so does everyone else on these boards.  From my own experience, it's easier and faster to look my questions up myself.  In addition, I learn more from doing my own research.  If I can't find it, I flag it and send it to QA.  That's their job, not the job of those of us here.  Word board answers aren't always accurate either.  Finally, people are ungrateful if nobody answers their questions quickly enough.  That's why I stopped going there.  Grumpy little untrained newbies giving tongue lashings because we didn't do their work for them quickly enough.  Half of them can't say thanks either.  It's sink or swim out there.  People have to figure out how to do for themselves.
Same could be said for people - do you let your kids play in traffic
Nice try though
If it isn't a real high traffic area, sprinkle baking soda on it, leave it overnight,
and vacuum it in the morning. Good luck!
FTP Server

Can anyone tell me what FTP Server is, and how I can find out what type I have.


 


Thanks


FTP Server
Does anyone know who might rent space on an FTP server?
FTP server
I have been using an FTP server since 2001. There was absolutely no cost (as I said above I found the software on a free site as it was new). The FTP server software is located on my computer so a webpage is not needed. They upload to that computer from their office by plugging the recorder in. Once plugged in, it automatically connects to my server and uploads. Not difficult at all.
You are most likely on their server.

either your ISP is not working or MQ server is down.
Call tech support.  They may need to reset your ID.  Right now I'm on DQS.
My expansions on MQ's server
Conditions at my local MQ ofc have deteriorated to the point where I am ready to throw in the towel and look elsewhere.  My question:  I am using my own computer.  Is it possible to retrieve/print out my Expanders and shortcuts that I made up myself before I leave.  I've only worked for MQ, and imagine I've accumulated over 2000 of these shortcuts.   I know they are on my hard drive, but I have no program that will enable me to access them.  Does anyone know of any such animal?  Secondarily, has anyone ever left one MQ ofc for another, or just plain asked to be switched to other accounts.  TIA
server issues
I work for a large national and we have servers down, programs down, instand messager down pretty often.  And, no we get paid nothing for downtime even when it's the company's fault.  Really sucks! 
Server problems
We have the same issue on our hospital lines using Citrix.  Too many people on and it gets really slow, locks up, and kicks us off.  Every time they work on Cerner or Citrix I have problems. 
Silly me. It is the server. Still would like
asdf
I don't believe this is a secure server.

Having said that, if you encrypt any files BEFORE uploading to their server, you should be OK. There is a webpage where you can ask specific questions--the link is below.


Call in server
We are looking for a call in system for a couple of doctors. Does anyone know of a place that will rent space on one? or any suggestions?
Between cruise lines dumping, increased boat traffic dumping, and runoff from

the water supply --- that's my personal opinion on why there is such a growing red tide.


They try to say it's just an algae bloom, but the toxin that makes up what is known as red tide is actually lots and lots of different toxins generically called "red tide."


The "red tide" in Massachusets for example is not the "red tide" that affects the southern coastal states and shellfish.


We sit here and watch


cruise ships go by,


barge traffic,


luxury yachts,


many more people living on sail boats,


house boats (there is no more property to buy at a reasonable price so they are living on boats and probably dumping effluent in the water). 


"Red tide" comes not only from marine water, it comes from resevoirs, your reclaimed water you spray your lawns with, you get it off the grass or bushes as you pass them, it is aerosolized as you water your lawn or go by an area where lawns are being watered.  There is a plethora of ways we are getting "red tide"


But nobody talks about how we are getting it. 


Look out there people, it is a toxic dump along the coast lines.  I stand on the pier and see household trash floating by all day long.  Plastic Wal-Mart bags and floating juice bottles, Frito Lay potato chip bags --- and you know some boater has thrown the trash overboard on the way to the dock. 


We have people living on boats all over the place in the bayous.  ICK.  You know what's happening there.


The beautiful lawns 100 yards from where people are swimming and oh my gosh catching fish and getting mollusk clams and taking them home and eating them --- the chemicals in the run-off from manicured lawns and the animal excrement where hundreds of people walk their dogs is just right there! right there in the water those people are going to swim in, put their babies in, eat the shellfish out of.  But nobody is warning them.  TheY think it's OCEAN WATER AND IT'S SO HEALTHY.  It is not healthy.


Yesterday as I was saying the red tide was so awful at the beach-----------An interesting observation: 


NO BIRDS!  There was not a sand piper, sea gull, or pelican in sight.  NOT ONE.



What a load of ....
hooey!  Forty five-year-old people getting high, cussing like teenagers (can you say no class), and acting like idiots?  You MUST be an old hippie.  The  establishement?  LOL  Yes, I must be a sell out. But then again, I know how to act in a social setting without offending everybody in a  10 foot radius. Don't even get me started about hippies. My brother is a 57-year-old specimen who hasn't grown up either, still toking on his joints every day.  God gave us the ability to judge for good reason. 
Get a load of this....

MTSO here - I *used* to send my accounts Christmas gifts, but I stopped doing it.  Why?  Because one year, after sending a $100.00 gift basket to one of my docs, for thanks, he dictated a formal letter to me, mixed in with his other dictation, thanking me!!??


Another very well to do doc sent me a $3.00 or so Walmart-style Hersey mug with a little bag of Hersey kisses in return for the nice gift basket I sent him.


Two years in a row, another doc couldn't even scrung up a thank you note - no acknowledgement whatsoever.


Another office did the same thing - no thank you - no note - no nothing.


Needless to say, my gift giving came to an end after about three years of this.


 


You have really seen an increase?
I am not on ASR, just curious - maybe I should ask to be.
ASR increase
I've been on ASR a year and have seen no increase. I practically have to type the entire report over and start from scratch. IN fact I think they take me longer since you really have to read them very closely because of the dumb words and grammar the computer puts in. I want everyone on ASR who got the "letter" to write back Ms. Barbato and give her your 2 cents on the matter. I'm not taking this lying down, have been kicked around enough by these jerks.
no increase - again!

Hi Ladies,


 


I work as an IC MT and I have to say I am getting pretty discouraged.  I have not had an increase in my cpl in two years.  I did ask recently for an increase but to no avail.  The answer was simply "no, we can't give you an increase at this time."  Wow - where do you go with that?  I feel I work very hard and I am a good transcriptionist.  I love my work but right now I'm down in the dumps about this line of work.  Unfortunately, it is all I know.  Just needed to vent a bit. 



Thanks for listening.


Let us know if you got the increase.
.
not EVERYONE can increase their pay
Don't take for granted that you have the opportunity. When my doctors don't dictate, there is nothing I can do... lets be serious.

I know this is a slow period so I will just wait it out, but don't assume that we are "lucky" to be able to increase our pay, some of you may be, but that is not always true for others.

Good luck to everyone though especially now during the Holidays
No coffee yet this morning. You said it was on the server.
On the one hand, if it's on the server and not on your computer, perhaps your supervisor only has it installed to make sure nobody is hacking the system.  Maybe your supervisor doesn't even know it's there, but I doubt that.  I'd want to be sure it didn't get on my computer, but you sound savvy since you're already running anti-spyware software.  How would I feel knowing my supervisor was spying on me?  Well, I have nothing to hide.  I would never do anything I shouldn't be doing on her server.  Then again, I'm not some infant hacker that needs to be monitored.  (I'm not a hacker at all, for that matter!  LOL  Oy....Where's the java?)  Most of my former employers used to monitor what we did with our computers with regard to email and the Internet.  I have nothing to hide, but if they can't trust me, they can bite me.
Curious about a server as our office is getting one

Is the main reason to get a server to monitor employees on the internet? I know there are bound to be other reasons, but our boss is getting a server for our office and says that is the reason. He's a real jerk, by the way. He didn't even want any of us to have email. He really doesn't want us working in the 21st Century mode and he is a computerophobic! I'm curious as to all the advantages of a company having their own server. He tried to take the internet off my computer because "you are the only one doing transcription (PHI) on the computer" which was bull in itself, but he's afraid of "someone getting into our info" even though we have protection.


 


Do you think it's more from the Meditech software or the server? (sm)
Thanks for the information! I went to the Meditech website, and of course they act like it's the quickest thing since greased lightening.

By archiac functions, do you mean it doesn't use a mouse? May I ask what company you are using it with? I'd be happy using ShortHand, but I would also want to load other programs unless it is already loaded up with everything. I may return to acute care, and if I do I'll want speed and tools, so I don't want to jump aboard the wrong ship.

They are stored on both the local server you..
work from as well as on the hard drive in your PC.  You "should" be able to access it when you sign in with your ExText UserID on another PC...however, I have seen it happen to people before..either in the process of switching PCs and/or even just a glitch in the local server that causes a loss on their end of the file, it is always best to save a copy of your entire .esp file to a disc.  If you use it regularly it probably has a ton of entries and you would be very sorry to lose them all, takes forever and a day it seems to re-enter everything.  (Been there, done that)
Deleting files from FTP server

The company I work for uses an FTP server.  I am supposed to delete the files I pull after I upload them so another MT wont do them.  No matter what I try I cannot get the files to delete. When I right click on them, there is no option to delete in the drop-down.  I have also tried highlighting the file(s) and pressing delete on my computer.  Neither one of these works.  These are the 2 ways my QA said to do it, but it just wont work.  Any suggestions?


Thanks :)


There is a difference between SOFTWARE and SERVER.

Software is the computer program which interfaces between your computer and the off-site computer that "holds" the voice files and documents. The off-site is called a server and secure space is not usually free--you will have to pay some sort of usage fee for uploads/downloads, usually based on the either the space or bandwidth used.


There are other free sites like www.xdrive.com or www.box.net but they do not require the use of FTP software to upload/download. Box allows 1GB but does not appear to be secure; Xdrive allows 5GB and claims to use 128-bit encryption.


Hope you find this helpful.


P.S. If you've never connected to this server before sm
there is a lot of info you will need...your MTSO will have to supply that.
It may just be the server...I have been running slow
for the past week or so and it is the server located at the hospital. I try to work when the traffic is not as heavy with dictators and transcribers.....Lots faster then.

Do I need both a client and a server for this to work?
I am a little confused. I get how FTP works, but not sure what I need to do to make it work...if that makes any sense.
they can set how fast/slow the server is s/m

I talked to someone in tech support one night and told him that the server had to be clogged or something and asked if they could reset the server or something.  I was only making 70 lph.  He said well I can turn your speed up.  I was like ?what?  He said we turn everyone's down so they dont clog up the server to keep everyone running smoothly.  I had to call every night for them to change it and I eventually just quit. 


I thought that was just wrong.  I never could get past my expected production.


Server issue question
Do those of you who work for MTSOs have much trouble with connection loss or other technical issues?  Just wondering how common it is.
What a load of crap!!!!....nm
nm
they were carrying most of the load
thats why they were sick at the end.