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EXPERT VISTA HELP, PLEASE!

Posted By: WestCoastMT on 2009-02-21
In Reply to:

I just downloaded the EditScript (Escription) program onto my computer but I'm not getting any prompts from the Installation Wizard to install it.  This is a brand-new computer and I'm kind of a Vista imbecile since I've never used it. 


Is there some other step I need to take to get the program to actually install onto my computer so I can use it, or have I done something wrong? 


I'm SOOOO confused and can't reach my supe to ask her, so I was hoping someone here would be able to offer some advice.


Thanks ever so much!!! 




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Not an expert, but...

Hello


I am also in the process of going digital.  Some things I have learned along the way.....


1. I bought the Olympus DSS 330 for each of my docs.  It's reasonably priced, easy to use, and software works great.  I bought the recorders, because the doctors were completely happy with the tapes, and I am the one who wants to cut down on travel time and gas, so I felt like I should supply the recorders.


2. Audio files are too big (at least for my e-mail) to transport via regular e-mail, and they have to be secure or encrypted, so I bought space (personal/small business account) on CryptoHeaven for 2.49/month.  This is supposed to be HIPAA compliant and secure.  The files get uploaded to this site and can be transferred back and forth between you and the doctors' offices.  Keep in mind, if you or the docs have dial up, this process takes forever, so it is good to know what type of internet connection your docs have.  Cable and DSL are much faster.  If they have dial up, it could take up to 30 minutes for them to upload one day of dictation or even more.  Just a side note... I have found that audio files in DSS format are the smallest and thus the fastest to transfer.


3. I also use WinZip with this as an added protection.  The practice felt comfortable with the protection of WinZip, but WinZip alone does not provide the vehicle to transport the large DSS audio files, and DSS audio files cannot get compressed much more, so that is why I went with CryptoHeaven. 


You can e-mail me if you would like.  Keep in mind, I am no expert, and I am finding out things as I go along.  I will let you know how it goes.


Lynn  


I'm no expert, but...

Do you have a "sample" report of something you've already done in whatever format you're currently working in?  If you do, you could take your report and figure out how much you made doing that report in the format you're currently working in.  Then copy the report and put it in a new document with Times New Roman 11 and one-inch margins.  Then, using 0.9 gross lines, figure out how much you would make with the new format.  Compare it to the old.  Maybe do this with a few different reports to get an idea of a true comparison.


Hope this makes sense. :)


Not an expert here, but
I have had the same trouble, as well as having the longer files only play about a minute or two of an 8+ minute dictation (but does not go back to the beginning). I use the Olympus software, and have the trouble when I am playing .wav files rather than .dss. Two things that I have done are:

1. Download the Express Scribe free transcription module. (The trouble I have had with this is that my footpedal will not work with Express Scribe, but it works with hot keys also, so in a pinch this is what I've done.)

2. Downloaded a free trial of a program called GoldWave (I am sure there are probably others available.) This allows you to convert the file type (I convert to a .wma format -- Windows Media Audio, I think.) My Olympus plays the .wma files in full, but it seems to lose a little clarity on conversion.
Well, I am not an expert (sm)
in this area (not even close), but I would guess that anyone who installs Spyware on your computer can monitor your activity whether you are connected to a VPN or not.  What exactly is spyware, how would it get onto your computer, who put it there, why would they put it there are all questions I cannot answer.  When I was having security issues with my computer, I went to a great site (www.techsupportforum.com).  They have a 'General Computer Security' section that explains what you need to protect yourself in general.  You can also ask questions there and they will help you figure out if anything is already installed on your computer.
I'm no expert, but
are the headphones plugged into the speaker, or where?
Need some expert guessers, please sm.

Even my QA person can't get this one, so I thought maybe someone here might have an idea.  Podiatric.......the doc says, "The patient relates that approximately four months ago, the patient stepped into a hole and twisted his foot.  He heard a pop and has since had intermittent heel pain.  The patient does relate ______  dyskinesia with pain on extended periods of weightbearing." 


Once, it sounded more like prosthetic, only without the "r" sound, and the second time maybe even like postatic, which I know is not a word.  Any help would be much appreciated as he has gotten me on this twice already. 


Were it my personal account, I'd just call him and ask him! 


consulting expert

does anyone know of where I can find or how I can go about looking for a consulting person to help me out with trying to get local accounts and what I need and should do such as contract, how to go about charging the client, what software is needed and the ins and outs of various ways of getting the work back to the client?  any information would be so greatly appreciated.  I just need pointed in the right direction. 


Or can somone give me advice as to what they did to get up and running?


Have a beautiful day!


I'm not an expert in pathology

but it seems the experience that I have had with these, they are fairly short.  I guess they could be lengthy, but I would say on an average $3.00 a page should make you a mighty fine living.  You may want to see some samples before pricing this one out.  The experiences I've had were with a hospital, and these were fairly short reports.  The pathology department employed two full-time hourly MTs for a hospital that probably held about 650 beds.  The OR had about 12 rooms.  The ambulatory surgery department had about 5 rooms.  These are all just my opinions though.  Good luck to you! 


Need fax machine expert!
Can anyone tell me if you have ever had the problem of your fax machine not being able to fax only to one particular number?  I can fax anywhere else, but to this one particular number.  I have tried everything I know, even so far as calling the maker of my fax machine, but no one can tell me why I get a communication error when faxing to this one particular number.  I have changed my splitter on that line, my filter on that line and had the phone company check out my line, all to no avail. It will go through every now and then, but mostly it will not go through.  This has just started happening in the last few months. If anyone has every had this problem and can give me advice, I'd appreciate it immensely!  Thanks in Advance!
I'm no SH expert but you can make
an entry so that it expands A1c. 
I'm not even CLOSE to being an expert but..Have you tried this..

Going into the printer properties and checking your printing preferences. If your not sure how to do this....Go to your Control Panel, open up Printers...find the printer, right click on it, hit properties, and under the General tab, there should be an area at the bottom titled "Printer/printing Preferences (something like that)..hit that and check out all your settings. I'd play around in that areas with your settings to see if somehow something is in there wacko.. Just a thought. I hope it works..


Anyone an expert on Bayscribe software??
I just started a new job that uses Bayscribe, but the audio is so muffled I cannot hear the dications clearly.  The owners have no idea what is wrong, and I called Bayscribe, and they say it is on my end...either sound card or headphones.  I also work for another co. that uses Emdat, and I use express scribe, and the dictations are crystal clear.  Does anyone know what is going on? 
I have worked as a QA and as an MT which makes me an expert at SM

absolutely nothing, but I'm going to give my opinion anyway. 


Here's the problem with the whole QA process.  We (MTs) are told when interviewing that this or that service strictly adheres to the great and almighty, BIBLE of medical transcirption, the BS, er I mean BOS.  Then, when hired and given our assigned accounts, we are told the BOS applies, but .....  we do it this way for this client, that for that client, and the other way for another client. 


So, we as MTs are supposed to sift through all the crap and put out a flawless document and on top of all that, we now must also consider the egomaniacal QA person who has their "own style" of QA? 


So, now we must take an awful dictator who can scarcely put together a coherent sentence and make sense of what they are saying, then we have to make sure that whatever sentence we've constructed to articulate the dictator's thoughts strictly adheres to the rules of the BOS but WAIT then we must make sure that we've broken the correct BOS rules to suit the account specifics, and then we must now contend with the QA person who has decided we should dot our I's with little hearts cause that's the way she likes it?


And we do all of this for 8 cpl ?!?!?!?!?!


Somebody stop this crazy merry-go-round, I feel sick! 


Email me. I'm no expert, but I'll tell you what I know. nm
x
ExText Problems every day. Need some expert advice

HELP! Does anyone else have this problem and what did you do to solve it?


I use ExText and if I do a Cntl-S then Cntl-T, ExText will close both the document I've been viewing AND the job I'm working on, then open a completely new BLANK document, no headers, etc. I still have the voice files, but no document. I lose the job I've been working on as there is no time to save it to disk. It  usually near the end of transcribing a job. It happens every day, usuallly near the end of my shift. My production is suffering because of it, too.


I'm getting so frustrated and don't know what to do anymore. ExText has been reloaded a couple times and that doesn't solve the problem. I've been told it's my Word causing the problem and I have to remove it and reload that program, which I had done months ago, but still have the same problem.


I don't know where else to turn or what to do. Am I destined to NOT work for any company that uses this program? If so, that leaves out a heck of a lot of jobs.


Other than this problem, I really love using ExText. I think it's great...when it works right.


 


I can image that once we train the VR reports by our expert
editing and corrections, the VR software will start producing more accurate reports. Unfortunately, when that time does arrive, there will not be a need for as many medical editors/transcriptionists as there are now. I suspect at that point we will be competing for MT jobs, and our rates will go even lower than they are now. I hate to paint a somber picture here, but this is what the hospitals have been striving to accomplish since the mid-1980s, when they decided to outsource the transcription to MTSOs to avoid paying hourly rates and benefits.
I just started telling them I was a "medical language expert"
as you truly are one anymore trying to decipher all these docs and for some reason, that title seems to bear more acceptance
YOU may be a typist for a doctor but I'm a MEDICAL LANGUAGE EXPERT!

You can tell I'm not an expert but what is INXS? I mean the songs the bottom three sing are INSX

I have never heard of them and they sound kinda metal to me.  What category does INXS fall into?     I said I know very little about the music that these people are singing for the most part.  Is Nirvana metal? 


Thanks.


 


who died and left her boss and expert on nut-case MTs or freakish behavior?
sounds like one of the MQ supervisors all filled with herself.
VISTA
Has anyone done transcription in VISTA, the VA program? Just wondering how easy/difficult it is. I am starting a new p/t account soon and will be doing transcription in VISTA, and I know absolutely NOTHING about it.

Thanks in advance.
VISTA
Not easy to transcribe in VISTA. Can you transcribe using Word or WP and then upload your reports to VISTA? That would be simpler. VISTA has no spell check; it is very hard to make production in VISTA, as it was and still is an older version of word processing.
Vista
I'm not going with Vista either until the "bugs" are worked out. I've heard that many of our programs (Word 2003, WP, etc.) will NOT work with this. I'm sticking with XP for now.
Vista
Has anyone heard much about Vista, good, bad or otherwise?  I'm wondering if it's worth getting.
Vista
I don't know if Vista has this feature or not, but in Windows XP Pro, you can right click on a program icon, click properties..click compatibilities...click "run this program in compatibility for:" and then you could chose older operating systems, if you needed to.  If Vista or Vista Business Edition has this it might be an option.  I don't know how well it worked in XP because I never needed to use it.  Still, a lot of people seem unhappy with Vista for various reasons.  I'm afraid to try it for about a year until they get the bugs worked out.  If, heaven forbid my computer crashes, I'll re-load Windows XP Pro. 
To vista or not to vista...

Microsoft's new operating system, Vista, was released a couple weeks ago.  We here at Emmaus have spent weeks studying the documentation, and making the necessary adjustments in our software to be Vista-friendly.  All the applications will now run just fine under Vista (and users installing onto Windows 2000 or WinXP will see no obvious difference).


 


But I do not think Microsoft designed Vista for the home computer. My impression is it is wonderful for a huge corporation, e.g. General Motors, but is going to give the home user fits.  Most older applications will not run reliably under Vista.  Most older printers will not work under Vista.  And forget about on-line banking and any site that needs an ActiveX control in a web page: They just won't work under Vista.


 


You see, Microsoft needed to improve security from hacker attacks. They accomplished this with an operating system edict: Applications must run as a limited user.  The consequence of that is programs have traditionally saved user data in their folder under Program Files.  Under Vista they can't do that. It must be saved to %LocalAppData% for a limited user, and for an Administrator to %AppData%. Although MS has tried a kludge to accommodate older programs (by use of what they have termed Virtual Directories), it isn't very successful.


 


I heard some television commentator saying that Vista was the best thing that ever happened to encourage Apple computer sales. Probably for the short term, he's right, but when Apple gets a user share of the market of 20 to 30%, then hackers will have a field-day wrecking Apples.


 


So, in my humble opinion, should you upgrade to a Vista computer? No. (But if you do our software, MPWord, MPTools and MPSentinel are ready for you.)


 


Best wishes,


Vann Joe


Do you use MS Vista? I need to have MS-XP
nm
Vista
i don't think MS will give a hoot about us and our programs, to be honest.  i think it will be the other way around...our IT people will have to re-design our programs to work with Vista.  and i doubt that any IT will be willing to start that endeavour until Vista had gotten the bugs worked out.  Stick with XP and let others find out what the problems are with Vista and wait for that to get resolved is my opinion.
vista

I got a new computer with Vista and I had to take it back.  It is not compatible with a lot of the transcribing programs.  Check with your company.  I am starting an ER account with KS and I think they use Extext.  They told me it would not work. 


Vista
Don't know if this will help you or not, but earlier this week I was at Office Max and asked about a laptop with XP. Guy said possible to wipe out Vista and buy XP software and load that. You would be able to upgrade to Vista if/when wanted with disks that came with computer. I want to say the XP software was about $200.00. Like I said, don't know if that will work for you. Me, I think I would take it somewhere and have them do it. Save the headache. (Tax deduction as well)
No Vista
Just speaking from experience, a lot of programs are not up to speed to accepting Vista..... So don't do what I did - spent a good chunk of change on a nice laptop, only to have to purchase another one with XP to use for work!!  :o)
Vista?
I am curious, what is wrong with Vista that is not compatible with what we do?  Is any of our software that we used with XP compatible including Word?  Our expanders?  Could you be more specific?  Thanks, I need a new computer soon and am wondering, and also wondering about getting a Mac and loading all my software on it.  I have heard that this is possible and it sounds good because of the lack of virus they seem to enjoy. 
...are you using Vista yet? ...nm
s
RE: Vista
I got a new computer with Vista. I packed it up twice to take back. I finally got the hang of it. I changed the way some of it looked, so it would look little like XL. Anyhow, had to buy Word and it is really different, had to upgrade Transcription Gear, and had to get upgrade for Shorthand. Now, I am all set. All works fine. There are good things and bad things. I think it is for people that do not know anything. Good luck.
Vista
I just got my new laptop last week with Vista. Had the same problem. I called Dell and they remotely installed the correct file that was needed. Wish I knew what it was but can't help there. Dell was terrific...maybe your tech would be also.
Re: Vista

I am sorry if this is long but I am so lost here on this.  I have a laptop with Windows Vista on it.  I hate the sound card, does not record states volume too low when it is turned all the way up and found through research problems with Vista etc.  Has anybody used an external sound card that works well with it.  I was going to have Vista wiped out and have XP put on but the tech is telling me I cannot have that done as I need to have motherboard etc changed, need manufacture help etc.  Has anybody done this successfully or am I just stuck with Vista and need to get over it.  


Thanks ! 


RE: Vista
I have Vista also. Not problem with sound though. What kind of computer do you have? My main problem is the programs working with Vista. I am in a mess trying to get Meditech to work with it now. Hang in there. Sooner or later, everybody is going to be in the same boat with this.
Vista
I had a problem with EVERYTHING with Vista...I finally had to just return the computer and have one built that I could load XP on...You can only buy prebuilts with Vista now, and conveniently, you can't overwrite Vista with XP.  It was a true nightmare..was out of work for 2 weeks..I highly recommend no one buy a computer with Vista at this point.  But, that's just my opinion!  :
Vista
I just purchased a new computer (desktop), cannot connect to the Internet.  I have a wireless system, put the CD in for the USB adaptor and it does not detect my wireless modem.  Any suggestions? 
You cannot just take off Vista SM

and load XP.  You have to partition the drive, the Vista stays and the XP goes in a different sector.  If you just throw in the XP disc and hope it overwrites the Vista, you will end up with an unusable computer until you recover the Vista and you still will not be able to use XP on it.


If you are not a technical person, you should take the computer to someone who is to do this correctly.


Vista
I bought a new computer with Vista installed. I LOVED Vista, but had to have it uninstalled because it was incompatible with the software platform that my MT company used. If you check some of the job ads, lots of companies haven't updated their systems to be compatible with Vista yet. So, perhaps you are better off with XP for awhile?
RE: Vista
If you were using Shorthand, did you buy it? If you did, you can still use it. You don't have to buy an upgrade or anything. Just download that one or whatever. You still have it unless you bought another machine. Vista uses it. If you changed machines, you can copy it from old one and put on new one. I did that.
Vista
I find Vista clunky and its security is kind of a joke. Can't you just install XP if Vista doesn't work or you don't like it? It's $139 for XP Pro at tigerdirect.com.
VISTA
Are there any companies out there that are using VISTA yet?  I am still using XP and that is all that my company uses - just wondering with microsoft going straight to VISTA at the end of June if anyone knew of companies that were already using it.?  Thanks
Vista
I wonder this too. I have a Vista and am starting with a company who is not compatible with it. I am having trouble getting a new computer with the old XP on it. Even rental companies all have Vista. I have been checking around some used computer stores.
Vista
I checked a web site for XP a few days ago and they said it was being extended for two years. I hope that is right.
Any Have VISTA

I have Vista and word 2007.  I understand that the MT world requires XP operating system and word 2003 or higher but not 2007.  I am thinking about getting my Vista switched to XP and trying to find a lower version of word.


Any suggestions?


Thanks,


TT


I have Vista... (sm)

It came with a trial version of Word 2007 and I hated it. Couldn't even try all the features because it was a trial version. I got rid of it and installed my Word 2000.


I can't say I like Vista but I'm stuck with it. I'm having a problem with the Search feature. It just doesn't find some files that are definitely there. When I scroll manually through the directory, I see the files and can edit them. It's very random and the files don't fit specific criteria, such as before or after a certain date. Sometimes it shows two versions of the file with different dates, but inside they are identical. It also "sees" files that have been deleted. If I try to delete it again, it says it can't be found. It worked fine at first but after a couple of months it gradually went flaky. There may be a setting that got messed up but if so, I don't know what or where to find it. The Help feature is pitiful.


So that's my story about Vista and, not to hijack your post, but I'd appreciate any advice that anyone has about this problem.


Are you using Vista?

If so, be sure to disable the User Account Control setting which can be found under User Accounts and Family Safety in the Control Panel.


If you are still having trouble, the best would be to contact our tech support directly. You can email as at support@textware.com or you can call us at 781-272-3200 ext 2.


Textware Solutions


XP and Vista...sm
First, installing more than one Windows operating system to create a multi-boot system is best done by installing them in order with the oldest one first.

Since you already have Vista installed, you'd be going the opposite direction. It can be done, but the best way is to get a third-party boot manager like BootMagic, OS Selector, System Commander, etc. to accomplish this. These help you resize partitions, etc. to accommodate multiple operating systems. Once they are installed, these programs fire up when you boot the system and provide you with the menu of choices as to which OS you want to boot.

Second, you can't install any Windows OS using anything but the installation disks - not the backup disks. It's pretty easy to imagine how allowing users to do so would invite piracy of the software. Backup disks are used to recover from a crash on the machine that was used to create them. You'll need to purchase a copy of XP if you don't have the CDs from your old system.

One alternative to creating a multiboot system as above is to set up a "virtual machine" using something like VMWare. However, you still need the installation CDs or disks for any operating system you want to run as a "virtual machine".
vista vs. xp
I just went through the same thing. My new computer had Vista and I needed XP. I had to get a professional to do it, because it is a major pain to set up a multiboot system. This poor guy had to wipe out Vista and then search around and find the proper drivers for my new system to match up with XP. Of course, Microsoft was absolutely no help as was HP (the manufacturer). If you can get a decent used one for a couple hundred, do it. It will be much simpler and a lot quicker.