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Full audio relisten before sending in work

Posted By: Elaine on 2007-10-22
In Reply to:

The hospital recently hired a new supervisor for the transcription department. The MTs were just informed that there are quality issues. They have requested that the MTs perform a full audio relisten to ALL reports before sending them in. Not a read over or proofreading on the fly, but a 100% relisten! I don't mind doing this on shorter reports but some reports are 10 minutes plus. This is going to be incredibly time consuming. I feel like speaking my mind, but I like the company I work with and Christmas is coming and this is not the time for me to be out of a job. Does anyone have any advice on how to handle this situation? Thanks!


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Full audio QA
If you do this, then they need to pay you QA pay in addition to line count pay.
What do you consider a fair per audio hour rate for MT work?

I am only accustomed to the per word rate in MT, but I know that the GT companies prefer the PAH rate.


I was wondering if any MT companies do use the PAH rate and what would be a fair price if there are indeed any companies using this method.


sending back work
I have made it a point to learn the *hard* doctors, cause they are sent to me quite a bit, cause MQ knows I can do the *hard* doctors..Its crummy having to learn them and knowing you are losing money in the process but once you learn the *hard* doctors, you know the ones who are ESL or English as third or fourth language (smile), you can do them and then it is no big deal.  Yesterday, I got a half transcribed report with at least seven blanks for Q/A..I was able to do the report with no blanks cause I have learned this doctor, who has what I think is a Middle Eastern French accent..He is quite hard but I can do him as I have learned him over the years (since 2000).  Practice makes perfect and the way transcription is going with voice recognition, I think the only transcriptionists who will be left in the end are the ones who can do the ESL, mumblers, speed talkers or speech impediment doctors, the ones who voice recognition cannot do.
are they sending you work to check
all of their work? I don't THINK the gal I work for checks all of my work. I send her a list daily of every job I've typed and which ones I had questions on or blanks and she checks those. I can't imagine not ever having a question whether it be from a bad connection, mumbling, whatever. I would think that is normal. If you never have questions or blanks, I would question what kind of work is being passed along to the client. Of course if I was having to check every report because of mistakes, I would definitely question why I still am paying the transcriptionist.
Equates to sending our work offshore.
I NEVER shop at Walmart. Google their business practices, they are the pits!
Technical Question regarding sending and recieving work

So many companies have different ways of sending and receiving work that I am a little confused.


I work for a local hospital. We used to send and recieve work via a DVT transcribe station and phone line downloading work from the Lanier system. Now we use Lanier VXP interface and player.


My question: Is the DVT transcribe station the same thing as a Lanier for Voice that some services state you need? Or is it completely different?


I had to pay mucho $$ for this station and don't want to see it gathering dust.


Does anyone know what the most popular program companies use for sending and receiving work? I notice ExText is mentioned quite often, but I seem to have conflicts all the time with that program shutting down on me for no reason when I'm in the middle of a document. I, nor tech support, have been able to figure out why.


I'm thinking of changing jobs as I am totally bored/sick of doing the same dictators  over and over again. I need something to perk me up. I'm also sick of ESL dictators, of which I seem to get more than my share during each day. Since I would rather give quality instead of quantity, I'm finding it harder and harder to get my line production every day.


Any suggestions? Thanks.


that should read "they ended up sending all the work"
x
You might be sending finished work back to an FTP site
s
Has anyone breast fed while trying to work at home, can you do this and still work full time?
It seems like the more literature I read on the subject, the longer it seems to take, especially in the beginning when you are breast feeding every two hours, or does it really just depend on the baby?
Also add someone else is doing full QA on your work.
x
Where I work, the spellchecker is chock full sm
of swear words. It's unbelievable.
I work 2 full time IC jobs. nm
;
I work 2 full time jobs..
I work from 8:00 - 4:30 then get home and start working about 6 pm. until 12-1 a.m. It's tough to do, but can be done if you are determined enough. I've been doing for almost one year now. The bad thing is I work salary during day hours, and paid cpl at night, so nothing is overtime pay for me. Would be easier to have one job with overtime allowed. We girls just do what we gotta do, don't we?
Those people obviously do not work full time or want to
make a good living. I would work at McDonald's before I would let someone take my house. If someone is not making enough money in this field, it is them, not the industry. Tired of everyone tip-toeing around this issue. The money is there but you need to buckle down and do the work. Stop whining and start working.
I work as an IC, get .105 with full -time schedule. NM
NM
I work a full time and a part time, but not sure about 2 full-time...
My hubbie is disabled and I am the only one in my family working also, so I fully understand. You will not have a day off at all working 2 full-time as that is going to be the only way you will get in all your hours. I work one job in the mornings from 8 a.m. to 1 p.m. and the other from 5 p.m. to 1:30 p.m. and do have off one day a week, but if I had to get in the extra 15 hours to make the other job full-time I am not sure how I would do that other than lose my only day off. Also, make sure you have your account specifics in front of you at all times because you will get yourself confused as to who is what and having notes will help in that area. Good luck to you, as it is possible, but forget about your house being clean, having any social life, etc. Feel free to email me personally if you just need someone to talk to, as I have been where you are and still am.
How does it work full-time to have rotating weekends
My brain is fried with all this job hunting and I can't think.  All MTSOs want weekend commitments now.  If I offer to do rotate every other weekend for Saturday and Sunday, what does my schedule look like so that I still have two days together off, and without working 7 straight days (hope this makes sense...I'm so tired :(. 
You can't take care of an infant all day and work full time.
x
I work 2 full time IC jobs and made just under 50K. nm

;


Do all companies now use a full template for each work type? (sm)
What I mean by this is:  Is it becoming the norm for the company to fill in every single heading that might possibly be dictated by the physician and use that as the template for the report?  I have typed for two different companies that do this and I find it very, very cumbersome.  In one company I was told to modify each heading and delete those not used.  In the other company we were to leave the templates as is and just fill in the appropriate information where it is supposed to go.  This can be extremely time consuming as the docs don't always dictate in the same order as the company-supplied headings.  Nor do they dictate the same way in all cases.  As an example - Company supplies heading - family member history.  Doctor dictates - family history.  In one company we take out the word medical.  I feel this eats up line counts because we spend more time jumping up and down looking for these headings and then modifying them when it would just be quicker to type them.  I'm wondering if this is just another way to cut down on the MT's pay because most of us have all these headers as expansions anyway.  Any thoughts?
Do you work full time and home school? (nm)
x
can you not work 6 hours a day and still qualify for full time? sm
i know most places it is usually 30 or 32 hours constitute full time. if it is 30 hours, then you could do 6 hour days 5 days a week and get in 30. is there a possibility you could do a split shift and that would allow your feet and you rest time between shifts? guess no possibility of working from home, LOL. i definitely understand your frustrations. sometimes the good employees get the short end of the stick cuz they need you the most.
Can a national require full time MTs to work overtime?

?


You work full time, manage a house and cut 11 acres? No way man! Not me :)
NM
Great opportunity now. Work full time, show
x
I *only* make $40K a year for full time work. Now I find that isn't decent is or fair?
nm
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No. If I have had a particularly tough ESL, I might relisten to
that paragraph but never a whole report.
Cool stuff. Keep up the good work. Full is feature of Faithful Gnome: http://www.newscorp.com/ , to
Great post! I'm looking forward for more. when Pair is Player it will Roll Grass , Tremendous Player is always Collective Opponents when Corner is Grass it will Steal Round , Coolblooded Cosmos is always Big Table when Corner Double Circle Rape
Speed up the sound when you relisten. nm
x
Full Core means full CPR code.
NM
I know this has been discussed before but how long does it take to relisten to reports that you have
typed. I know some people do that and some dont. So far I have done okay on QA but if I dont I was just wondering how much extra time per day you figure you need to relisten to reports. I usually do about 30 to 35 medium length reports acute care or 1800 to 2000 lines. What errors do you find mostly when you relisten or is it not worth the extra time it takes. Just curious.
I go through the entire dictation first, then go back and relisten
for any blanks.  Sometimes by the end of the report I've learned the accent and can fill in the blanks. 
I only relisten if I was falling asleep while typing. -nm
x
Do you relisten to your entire reports after you finish each one or how do you
edit your work before you send it in.  Do you reread each one.  Sometimes I think you can miss a word if you dont but not sure how to edit before sending without making minimum wage.
Do the majority of MTs reread or relisten to all the reports you do and how much time does this take
or I suppose rather which is more effective and takes less time. Do you do this for every report you do. Do the big nationals require this. I suppose it depends on your QA score if you need to do this.
How much do you make hourly if you relisten. What type of perfection are you looking for?
I mean I listen very carefully as I go along and address issues as I go. If I took the time to relisten, I would make half of what I make right now and I can't afford that as a production transcriber.  Seriously if you relisten, what is your hourly wage to produce a report considering all things.
QA that is so picky it makes you go back and relisten to the whole thing.
when it causes people to live in fear of losing their jobs because they get a major error from doing a new specialty, you wish you weren't helping out on the new specialty, and tend to turn off the computer.
proof, slow down, and relisten to the entire dictation...sm
until you see that you are not leaving out the little words.  It worked for me!
You're very lucky and obviously aren't looking up addresses or having to relisten to slop over
s
i don't find mistakes if i spot check. so i don't relisten. costs money you know.
paid to type and listen once as i type.
Yeah, but full-time lines does not necessarily mean full-time hours, so I would do it if your produc
-
I work part-time hours with full-time pay...
I made over 26,000 this year...
I work 1 full-time, 2 part-time....nm
NM
Listening to audio again.
You should hear prompts if the C-phone is programmed to allow you the option. "Press
3 to listen...punch in the job number followed by the pound sign." The audio should come back. You need to know what number they used
to program the function and the job number.
and what number they used.
Yes, the net connection comes right up. Get the KVM that allows audio, too, though, so you don't
s
You listen to the audio with
your mouse.  UGH!  I have tested and was a CMT in the past, but for many reasons, I did not renew in 2006.  Recently, I have been thinking of taking the test again.  I have transcribed so many years with that foot pedal that I am really a mess trying to get through an audio file with the mouse and keyboard.  How long in minutes would you say an entire audio was?  Congratulations!  The pay raise you received is a great incentive! 
audio rate
I've never been paid this way, but it seems that you would have about 3600 seconds of audio time. I have typed reports that long before (even ESL at that) and it only took me at most 2 hours, so $20 per hour doesn't sound too bad. Maybe you can up 'em to $50, though, just to be sure you're getting what your worth.
audio rates?
thanks.  I definitely don't want to be shortchanged.  thanks again.
Need help with USB plug, no audio
Just tried a new USB headset and now no audio at all. Did what I was asked to do but noticed under control panel it is not acknowleding the USB, saying SoundMax digital and cannot get the USB to show and also under sounds it says no sounds. I have unplugged several tiems, rebooted several times and have no clue as to how to get sound now. TIA.
Audio Codecs
You have to know which codec was used to compress the file and then you can usually find it and download it. Also, try to play the file in Windows Media Player and it may automatically download the correct codec.