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I also have two offices w/mult physicians on tapes, but going digital this month (sm)

Posted By: Deb - nm on 2007-11-17
In Reply to: Sounds like tape delivery sm - Survivor

at my encouragement.  I am training them with a consulting fee by the hour.  They were resistant, very old fashioned, but after multiple problems with a few docs dictating over each other's tapes, and the cost of gas, paper, and everything else... I encouraged this.  In fact one service just added another physician and I told them I could not handle their transcription anymore, but they said whatever I can do to continue, so we are going digital and longer turn-around time.  It will be a time saver and more cost effective for me right away. I will still be going in to the offices probably twice a month because I feel the personal touch is really important.  I also work PT for a national, by my choice, as I feel it keeps me on my toes with different types of transcription.  Also the national is a guaranteed paycheck via direct deposit every 2 weeks, whereas my own customers, thought good money, well sometimes they are late. 


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Same situation here. When worked in-house or for physicians offices,

never as much as a single episode of no work available.  Much to my dismay, I have found out that MTing from home for a nation is so unpredictable, in so far as what your paycheck is going to be every week or 2.  They all say "there is plenty of work," which is probably factual.  However, the nationals are primarily interested in pleasing the client with their promised swift turn-around-times.  What they forget is that if it weren't for the MTs, there would be no turn-around-time whatsoever.  It's really very discouraging and quite unfair.  Most people try to adhere to their monthly budget, which is impossible when one never knows how much they are going to make from one week to the next. We ARE the providers, not peeons, and resent being treated as such.   


 


I do tapes and digital. And I was told if I'm not logged into the digital system, they assume I&

BUT she wants me logged into the system by 9:30 a.m.  So I'm confused too.  I've decided that I may come back to her and just say I'm not going to do the tapes anymore.  I hate the tapes anyway.  The voice quality is horrible, it fades in and out.  It takes me twice as long to transcribe their tapes than the digital.


Hard for me to give up 4K a month because the use tapes.
Thank you -- hard to give up 4 to 5K a month if they want to use tapes.  Also I have a lot of write off's that offsets the pick up and delivery, gets me out of the house, dressed and make-up on and pay less taxes. 
Digital vs tapes
If they are used to getting their printed notes/letters back it might be somewhat of a battle to get them to change to print them off, etc.  Also decent digital records run in the $175 range and if you are buying them for 15 PT's that is a lot of money.  The best ones run $400.   But they will also need a designated person that will upload their files to your FTP site.   A call in system to handle all of them, depends on how many will dictate at once and how many phone lines you will need can run for 4 lines between $5K and 10K.   So you have to balance the cost vs your time of picking tapes and delivering back printed material.   Also if they come on board, you put out all the money and then they decide to go elsewhere you will have a lot of equuipment left.   I am trying to get my docs (5) of them to switch over to digital but it is like pulling teeth.   So decided if they want to continue with tapes there is not much I can do as they are a well paying accoung.  If they did go digital I still would deliver the finished product as I like the mileage write off and getting out of the house. I was mainly doing it for better clarity and "no broken tapes."    Patti
Are you on tapes or digital?

on tapes or digital
My doctors are still on tapes, but they won't change and I make pretty good with them.
That's why I convert tapes to digital sm
as soon as I get them - no more hassles!
Tapes and digital recorder
I courier for the tapes, the digital files I recieve by email, encrypted of course.
Tired of tapes, I want to go digital, sm
I have been picking up and delivering tapes and transcription for almost 20 years. I'd like to know if any small MTSO would talk to me about how to set up a low-cost system for doctors to record digitally and send it to me. I just don't understand what equipment I would need and how to go about the process. I'm a little embarrassed to be asking this as I know most of you have been using digital equipment for years, and I hope I don't get ridiculed for being so behind-the-times. I do not intend to go to Lanier or Dictaphone and pay exhorbitant prices. I want something simple and cheap. I have 2 part-time MTs working for me from their homes. Can someone tell me if there is a company that provides low-cost equipment? I don't even know what I'd need.
I still record but not onto tapes.. onto a digital recorder. sm
I use a skutch box hook up to the phone and recorder. Make sure you're muting out room noise, a speakerphone and mute button do the trick quite nicely.
Copying tapes to digital format
Has anyone ever attmpted to do this? I am getting a little overwhelmed with the amount of work and want to get some subcontractors and feel it would be easier to go digital rather than delivering the tapes, etc. Thanks for you help and opinions.
Yes, she have mult. personalities

because YouTookTheWordsRightOutofMyMouth, ISpotAGreenEyedMonster and MTGang are obviously all the same troll. LOL


I pay $35/month through Vonage for unlimited LD. Local phone co. charges $50/month. NM
x
You are so right. Its up to the physicians and
also your local competition. Its all about offering the physicians something better than the competition - better rates, better TAT, and if your competitors are certified, you can bet that's part of their "sell"...But you could never predict the certified issue until you check the waters. Good luck to you! Its not that hard to pick up a local account or two. Enjoy!
Do you think ER physicians actually do as thorough
a physical exam as they dictate or do you think they fabricate a lot of the details of the physical exam?
Not all physicians are like that .....sm
I work for very generous, kind and caring orthopedic surgeons who see patients, with little to no income, and charge them nothing. They ask for no payment and nothing in return. These docs would give you the shirt off their back.

Not every physician cares only about money.
It is bad enough for the ESL physicians but
today I had an ESL PA dictating and when she dictates hypertension she says hypertensions, as in the patient has hypertensions and heart disease is diseases and lukemia is well you catch how it goes EXCEPT if you have the patient's wife, then she says the patient wife or the patient daughter. I am TICKED
M-TEC has a Basic program (12 month) and a Premier program (18 month). To WAH, you should take the P
:)
Is it just me, or are physicians getting worse
with dictation. I transcribe several that use speaker phones to dictate. I think ER docs are the worst. Not only do they use the speaker phone, but that talk at a rate of about 150 miles per hour. Do they not realize (or maybe they just don't care) how difficult they are to transcribe. I really don't understand why the companies we work for allow this.
I ask the physicians! Haven't had one yet
who didn't tell me what they were already being charged. You should be able to call the MT department at your hospital and ask around there too.
About incompetent physicians...
Yes, they are definitely out there and getting scarrier day by day. Actually, the great majority of them are quite pathetic.
local physicians

I was wondering if any one knows if local physicians would rather hire certified MT to do their work from home.  I am thinking about supplementing my income with a national and wondering if this would be a good way to go.  Any insight into this would be greatly appreciated!!


Prospecting physicians??

I currenlty have one account of my own and am an IC through a very small local transcription company.  However, I want more of my own accounts.  I have sent letters and am willing to do more.  Does anyone have any idea on what it takes to "land" an account?  Thanks so much for any ideas/help/suggestions!!


Physicians by State
www.healthcarehiring.com.  Scroll down to the bottom and you'll find all of the states.  This is a great site to search by state, and you can search by specialty even within that state.  It is in alphabetical order, which is very, very helpful.  I love this site myself and use it every day.  
Yep, been there,done that. Many physicians today
have gone to EMR. I talked with one not long ago who said I needed to find another line of work since EMR is replacing the MT. Even my own personal physician uses EMR.

We are either being replaced with technology (EMR or VR)or work is going offshore. Somehow for me, editing is really not something I am interested in, as I would rather transcribe.

Hopefully, others here will be able to direct you and encourage you, perhaps giving you ideas of how you can obtain clients. Much success in whatever path you choose.
We have many Muslim physicians in the US.
Would you be so quick to condemn someone who had a problem with "We took a moment to praise to Allah"? Would you be as tolerant as you claim to be in that situation?
The physicians used to have to be bribed
to come in and dictate charts, have seen for myself. I would love to know how it went from not wanting to dictate to suddenly everyone getting out their EMRs and typing away.
My take on how these physicians dictate
I question and I mean question about every day whether the person coming in as physician is really that. I have 1 that basically cannot string a sentence together, changes sentences 3, 4 or 5 times each sentence. I have physicians who pull the same stuff, going several paragraphs down and then asking you to add or delete something. I get really ticked when I hear all this and don’t hold my cool. The person in the room with me usually hears my ranting and raving. It is hard enough to get through the ESLs, mumbling, crunching, snorting, eating, sucking, sniffing, sorting papers and the list goes on without putting up with this. One change that was made at the hospital I work for was to tell dictators they could NOT use a cell phone to dictate. It worked. I only wish I were in charge so I could tell them more about how to dictate!
Offices are different.
Your supervisor should be able to email you a rundown.  My office has many different incentives, in fact, I have a hard time keeping track of them!
Why are all offices not ran the same?
x
I've found that most physicians who
dictate at such a ridiculous pace are trying to make up for other deficiencies....you know like "male menopause" where the older guy goes out and buys an expensive sports car, etc., etc.  Seems most of the speeders on my account are DOs, NOT MDs.....guess they feel inferior in some way. 
Physicians are willing to share their knowledge with (sm)

anyone who will listen.  They love young bright eyed students. I expected the MT world to be just like medicine.  


Why is cost the only issue? It is unprofessional to only think about money. What about pride in the profession and wanting to share knowledge? Isn't that how professions advance and grow? 


I am surprised.


 


 


 


State Licensure for physicians
I use the State licensing agency for whatever state the physician is in.  I just Google State License or Health State licenses and it brings that particular website up and then I do a search.  Great Tool!
When do physicians give feedback to MTs?
x
I have heard American physicians say that. What is the
big deal? You know what they mean.
A lot of physicians refer to their patients
as heterosexual or having same sex partners, it is very relevant in some aspects, as in exposure to AIDS/HIV, etc.
physicians pinching pennies
while making over $100K a year (after insurance premiums), for a service that is tax deductable.... they really dont have a clue...
To my knowledge, you can't print the physicians'....sm
list and I doubt they are in there by specialty, too. You can print the contents of your ESP file if you save it to your desktop and then print it. Hope this helps.
There are no dictators, physicians, nurses, PAs or the like
who don’t dictate on the VR I use, wish I did not have the crap dictators as you call them but they are not left out on my end. I really, really hate it now when I do get a straight report to type I am so happy with the VR I do. I think before long most big places will go that route, little ones not so much as I think VR costs quite a bit.
One of the Ohio offices
I'd rather not say which. Been there years.... it's gotten worse, not better!
How do you change offices?
?
it seems to be all offices, have you signed
up for IPAY? I have not gotten a check yet either, but there is a statement there for 09/02 which obviously is not a regular paycheck
incompetent offices
Geez Mandy, you must work for the same place I did before I left LOL.
Offices need not comply .. but
we find that most do for the continuity in care issues that any practitioner faces.
A great site for referring physicians

that includes credentials and you can search by state is:


http://www.healthcarehiring.com/physician_pennsylvania.php


Down at the bottom you can change the state.  I have used this site quite a bit. 


 


Good gried!!! Plenty of physicians
mispronounce terminology, medications, etc. that they are not familiar with in their specialities. Get a life and find something worthwhile to gripe about. Did you understand what they meant? Apparently so, so just do the work.
Physicians and caring or lack thereof

recently I have experienced both sides of this aspect.  In January I was hospitalized for asthma by my then family physician.  I had been to him 3 times in the month before that with problems but he made no effort to adjust meds, etc.  About a month later, he walks into his office and tells his staff today is your last day. I'm closing the office. 


I got strep throat and went to a different doctor.  She was absolutely the best.  She looked at ME while she was in the room, not at the chart or her PDA in her hand (like the first doctor used to do).  She talked to ME.  Asked ME questions and answered any I had.  asked about allergies (which I have many). The first doctor tried to give me medicine I was allergic to (and he had been told multiple times).  Two weeks ago I was hospitalized through the emergency room with another asthma attack (brought on by the flu).  My new doctor sat down beside me in the room. Talked to me.  Got a very detailed history.  Explained what tests she was going to do.  Explained the results of what tests had already been done.  Told me she was going to refer me to a pulmonologist to evaluate if my meds need tweaking.  Even asked me which one I preferred based on how my insurance would pay.   I have only seen her in the office twice and then while hospitalized and I already feel more at ease and reassured that 2 years of using the other doctor. 


Also, at work this past week a patient was admitted after lunch.  Because the patient had missed the noon meal, the PHYSICIAN went to the cafeteria and bought lunch for the patient and took it to him.  Now THAT is a physician that cares about the welbeing of their patient!


I wish all doctors could be like these two - both of them female!  Maybe it has something to do with our nurturing instincts! 


I have to agree. I would be uneasy having some ESLs as my physicians - sm
at times, too, for that same reason -- I've seen too many errors creep into the medical record because of the language barrier (though I would place equal, or greater, blame upon the MTs and/or QA who allowed it to happen through the "god help us, we can't have a blank so fill that blank with SOME kind of word, quickly!" mindset).

I once had an ESL psychiatrist who had a terribly thick accent. After doing hundreds of his reports I would still have a difficult time understanding him at times, yet when he was interviewing his patients and they didn't follow the conversation well he would often enter that into the record by saying that "the patient had a difficult time understanding this examiner and following the conversation" ... well, h--l, anyone would, doc.
Can anyone tell me how they like working for the NE Region of MQ as all offices in the NE are
going there one by one as the local offices close down. What are the people like to work for there and the QA people as far as feedback on things. Thanks
So they are consolidating offices, big deal.. it's a
c
I don't know about now, but they used to have local field offices. sm
A friend of mine had a problem, and she went in and talked face to face with a really nice person, who helped her through it. If you're close to an office, and if they still have them, that might be your best bet. Good luck.