I do all three.

I feel them out. Two of my accounts buy the recorders. I watch for sales and buy them at a discounted price, always have two on hand. If doc calls wanting one, I tell him I can either bring one in and bill him or he can run over to OfficeMax and buy it there. 99% of the time he'll just have me drop it by. I then bill them at a slight discount than what Office Max advertises for. On another account it was clear they didn't want to spend ANYTHING on the system, so I bought them three recorders and all the software (Docshuttle). Another physician had used us for a while, then moved and decided to try doing all the charts himself for a while, then called a week ago and said, "what would it take to get set up with you guys again?" So he got charged for the recorder, the software and an install fee.

I think I would start with "suggesting" what recorder you feel is the best for them to use and tell them you can provide them for $xx. If they seem to balk, you might say, "I'll provide the first recorder and bill you for the rest, or you can lease it at $19.99 a month.

It's more about assessing the situation. Push comes to shove though if you really want the account, just buy the recorder. You will make it back very quickly.

• Digital recorders ? help plz - help
  • I do all three. - JoV
    • Thanks & ? - anon
      • Olympus DS-330. nm - JoV

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