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I have had the good, the bad and the ugly in QA people in the past sm

Posted By: MT and QA both here too on 2008-12-25
In Reply to: Now that I'm on the other side of the QA debate - Ex QA

It shapes the way I do my job, on both sides of the equation.

Right now, I am teaching an MT to do acute care with my feedback. I must be doing something right (she is too and trying very hard) because she is progressing so nicely. She does rad too and she said that my help is making her a better rad MT as well.

I so rarely send anything to QA at my other FT job and I had to send one yesterday, the first in over a month! I was so p o 'd, but the doctor threw some obscure equipment at me and I had 7 blanks, but that was for only 3 words I could not document well enough to suit me. My favorite QA gal grabbed it and gave me some feedback on the words and she went on to tell me what a good job I did (not!) because she said that most MTs have 10 to 20 blanks for this same doctor. I almost never have a blank with him, but this one time...it was a complex lower extremity interventional vascular procedure and I am not up on the equipment for those just yet with the switch to cardiovascular from OP notes. I felt like a fool, but she was great.

I have some really awful ones and there is one in particular who comes to mind because of her extremely condescending and childish manner. I actually have the QA position for a gal who was fired because of a similar attitude problem.

As QA, we are around to be the MT's safety net. We here for an extra set of ears so that the document is as full and correct as possible. Providing feedback helps an MT so that the quantity of their work going to QA will diminish. If you really want a justification for your existence as a QA, it is in the number of blanks you fill in and low numbers of jobs you have to review. IT IS NOT a promotion! IT IS NOT job advancement! It is using the knowledge you have gained to help others.

I can sort of understand the attitude because MTs seem to be having more issues with quality than they used to, or so it seems to me. The quality most lacking is a sincere wish to do the job well.


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Do not be ugly to people on their accomplishments. NM
nm
Ugly, physically repulsive people with nasty attitudes have that effect on me.
Ugly, ugly, ugly
The good, the bad, and the ugly.
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Geez guys, I see no work, slow work, and when there is work - "it's bad". What does it take to make you people happy???????
Good, bad, ugly...
I've worked for several MT companies and have seen "it all" (no flames, I'm sure there are MTs here who have been working longer than I've been breathing). Anyway, have seen MDs who dictate every few words and expect us to fill in the blanks, had MDs who question in the beginning of the report "I wonder how many days until I get this job back, they must type them on the moon or something" etc.... Then there are the gems out there too, ie "I'm sure you can tell I'm dictating from my car, first of all sorry about that, but I'm on my way to a Steelers game, I sure hope you like the Steelers" As with any profession "Takes all kinds" :)
There are good points and there are bad and ugly points. Unfortunately, the bad and ugly get
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Precyse. Good, bad, ugly?

thanks!


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Would like to know what platforms are user-friendly and which ones slow you down.  Currently working on one that slooooows me down so much!!! 


Someone who unfairly grabs the easy stuff instead of doing the good, bad, and ugly,
x
I meant it in a good way, and I will not turn this into a huge ugly post.
I am not a "paranoid mass of jelly", for Heaven's sakes! But I have lived thru having neighbor children try to poison my puppies over our fence in similar circumstances - not identical, but similar.  These same kids used to stuff picked flowers in my mailbox, and I never knew how to take it.  I just asked that she be extra cautious. Obviously you ladies have been blessed with not being confronted in life with strange "encounters" like this - I have, and have tried to learn from it. There used to be no more trusting person than myself.  I have learned, though, to be cautious in situations like this - not paranoid, just cautious. Wisdom, some would call it? For what its worth, my sister is a psychiatrist, and she thought the flowers creepy as well, but in a different analytical light - with her mother's and sibling(s) death of late, and her expressing that she wanted the puppy killed, to my sister, she said they could be symbolic of flowers on a grave.  Not paranoid - she's nearly 60 years old and deals with school-aged kids on a daily basis. Her "job", so to speak. Again, probably a 100% innocent gesture, but to those of us who have had encounters with the "children from H*ll", it could be eery.  My post was meant out of genuine concern for Puppy Mom!
When are people going to look past the obvious "someone got my job"
s
Emdat platform?? Good, bad or ugly? Any info is appreciated. Thanks in advance. NM
/
Line counting software - Need a good program. Have used MPCount in the past, but now
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rude people? I would take good pay over polite people any day
Besides that they have never been rude to me and I have been here for almost 2 years. What do you consider a bad account?

I know my account is a little tough, but I am used to it. I am tough!
chiefly British past and past participle of SPELL
nm
not good with people either, so that really

The thought of working for the public just makes me cringe.  How do waitresses, cashiers, etc., put on that happy face all day long?  Props to them.


Some people (definitely NOT me) are good at SM

ESLs and know that companies will usually pay more per line for ESL accounts.


I personally would want to commit hari kari (sp?) if I had to do ESLs day in and day out.  JMHO.


Chickadee


But why sign it to put the past behind? The past should have

It seems that they dredged up the past by wanting the release signed to keep them out of trouble for unfair employment practices.  Usually when a person ends the working relationship, they give formal written notice, the company accepts the notice, and the employment is over.  Smells pretty fishy to send a termination agreement and, oh by the way, sign this release.  LOL


YEP, and some people have good taste and....sm
and some others have NO taste/class....*lol* 
Yes there are people actually good enough to hit 98% accuracy. Happens every day!!!!! sm
QA has only become a real job in the last 10 years. Before that there was 1 QA person for every roughly 100 MTs!!!
Of course it was - too many people still believe we went there for a good reason. nm
x
what some people have to do to feel good about themselves

"What do you all do when you have to type an expletive?  I am working on an account where this comes up often.  I refuse to type the actual expletive so I usually just put (expletive) and go on.  No one has ever said anything, but I was curious as to what everyone else does."


That was my ORIGINAL POST.  I wanted to know what any other MT in the field did regarding expletives.  I didn't ask you to judge my character.  I didn't need anyone telling me to "put my big girl panties on."  All I was looking for was for you all to tell me what you did in that situation.  I guess it makes you feel good to pound on a person rather than address the inital question - if that's what you need to do, then so be it.  I am not new to the field.  Been an MT for over 10 years and have never typed an expletive, though it hasn't come up often.  Found this board and am mostly a lurker and thought I would finally run it by some others.  Should have just kept it to myself.  No wonder I like being an MT - you don't have to deal with other people very often.


Go ahead and feed the piranhas if that's what gets you through your day.


Bad. Good pay, but bad accounts and rude people
stay away IMO
I know people who have not had such good luck online
But good for you!!!
Good 4U! Fellow people-pleaser here LOL.nm

Thank you, sounds like you work for good people....
I think no matter where you go it has its little ups and downs. Have a good day and thank you for responding.
Of course, it is only as good as the people entering the data...
Also, when computers make mistakes, or are hit with malicious worms or viruses, etc., it could be devastating, could it not?

Also, more and more lately we are noticing actually a lot more mistakes with things that are automated, and once there is an error, it has been extremely difficult to get it corrected. Such as - errors at the DMV (?), errors in our car computer (? - again, it is always a mystery when trying to get things fixed), lets see, then there is the mixup with our phone number that belongs to about three other people (still not fixed because we are told it is all done on computer (?)...

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Good advice but some people refuse to
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Not the OP but helped by your advice.

Thanks,
me
Good advice. I wish more service IT people (sm)
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Nice people, good price
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You people are having a real good time condemning me....

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What I think is so sad is that people may give up good jobs to go there to find out these things all
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well oldtime, I'll bet that you have good work ethics. But, people like you are far and few in
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My attorney tells me "A contract is only as good as the two people who sign it." nm
x
Never had this happen either. Email the SH people. They're very prompt with help. Good
s
Yeah, but good times or bad, people still get sick, hurt
I do mainly pediatric oncology, orthopedics and GI, and it seems to be increasing, not slowing down.
oh good grief. Haven't we heard enuf of this? Educated people are just

Good for you, I love people who rescue homeless pets. I take in cats myself
X
hire people with solid longstanding work background with good references; like myself
nm
Don't go there!!! It is ugly, ugly, ugly.
x
ugly. nm
x
if you live among trashy people, low income people, people w/o goals or direction,
content to just get by, you by default become a part of a group. "people" have decided to group trailer people as trash. that is because there are enough people in that group to earn the title and even if you aren't trash, you are categorized by others. did i think i was trash in lower class neighborhood surrounded by people who drank and fought all weekend? no but i knew i wasn't staying and did not try to pretend that all the fools in the neighborhood were just nice folks who ended up where they were because high horse snobs deemed their neighborhood low class. people for the most part live exactly where they belong because they don't want to educate themselves, they don't mind "trash" around them and they don't want to be bothered trying just a bit hard to extract themselves from that world. they justify everything to themselves i guess saying everyone who doesn't like their lifestyle is a snob and the comedians (Jeff Foxworthy/Chris Rock, etc) who make fun of them are just ill-informed.

As for me, I fought hard to get out and don't even want to look back. It amazes me people stay for generations.
No, I wasn't trying to be ugly to ANYONE. I truly was
trying to make some peace.

Goodness gracious.

Sorry folks.
"Because she is fat and ugly and looks like
and she is Amish too
ugly names
I used to work with a woman named GayDonna -- yes, that was her REAL name!!!
What is up with that lately. It sounds so ugly!
lol
Star Jones gets even more ugly

Butt ugly comes to mind! LOL...nm
s
I dont think these are ugly but I'm so sick of
nm
Kinda ugly?...she's scary looking...

She's way too young to have had all that work done.  My guess is it was a mistake when it said Kat's family and friends... apparently she doesn't have anyone except her parents and grandma!


 TAYLOR! TAYLOR! TAYLOR