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Serving Over 20,000 US Medical Transcriptionists

I think the sound quality is not that great.

Posted By: nm on 2007-02-17
In Reply to: Express Scribe - maryann

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Can you tell us who this is with the bad sound quality? nm
s
sound quality

I'm totally with you!  I used a Lanier station for the first 15 years of my career and the sound quality was superb compared to the internet dictation.  One thing you might try, if you have not already, is to make sure your speakers have a tone dial.  Lots of these companies provide speakers that only have a volume dial or they want you to plug right in to the PC but there is no tone setting on the voice program.  Turning the tone to high helps un-muffle the sound.  Good luck!


 


Sound quality may/may not be the
the wav player but your sound card.  You can get a new sound card or you can get a USB thing and bypass the sound card.  I'm not sure exactly what the thing is called but the one I have is by Turtle Beach and is called Audio Advantage.  I got it at Best Buy for about $30.   You can Google and read about them.  There are 3 different ones to choose from.   I didn't think it made a huge difference, but I went on a working vacation once and didn't bring it and realized how much difference it did make.  You can adjust all kinds of things on it, which will be a trial and error thing for you.   If you have Win98 or less you can't access all the features though. 
sound quality

I have had a couple of at-home jobs in which the dictation was received by phone line.  Is it true that the sound quality is better this way?  I am currently looking for a new job and wondering if dictation via internet will be a rude surprise in comparison.  Appreciate any comments.


Sound quality.....MT : QA
This is an excerpt from a post from an MT some while ago and I AGREE 100% WITH IT:

'Is it me, have I totally lost it, or is the sound quality on the QASAR playback FAR better than the quality on the original job?

Last night I had job after job dictated by a gal who mumbles, speed talks, fades in and out, rattles papers, and it sounds as if she is talking through a shoe. I listened repeatedly. I had my husband listen. I even stuck the headset on the cat to no avail; none of us could understand her as she rattled off study meds.

This morning I check QASAR and while QA couldn't get everything she said either, the sound was crisp, clear, and sharp as a bell. I find this very frustating. If the sound on my end had been this good while I was transcribing I could have gotten the majority of these blanks and saved QA some work.'



Laptop sound quality
I am looking at purchasing a Dell Vostro laptop but I have heard the sound quality with headphones is poor. Does anyone have any experience with the Vostro? Thanks. sz
Laptop sound quality
I am looking at purchasing a Dell Vostro 1500 laptop but I have seen reviews regarding poor sound quality when using headphones.  Headphones are a must for me.  Does anyone have any experience with the Vostro?  Thanks! sz
I don't find less quality getting my sound - sm
through my home PC. In fact, it's digital, and my phone is analog, so I think it's better. It can be altered further with different headphones, too. Of course, I still do sometimes get some pretty bad dictation quality sometimes, but it apparently comes from the equipment at the dictating hospital.
I have no problems with sound quality...

so I think it just depends on your equipment/platform/specific hospital, etc.


Integrated Sound quality

Hi.  I'm looking into buying a new computer from Dell, which has the integrated 7.1 audio.  Does anybody use this?  Is the sound quality good enough or should I think about adding a Sound Blaster card?


 


winscribe and sound quality question (sm)
I presently work for a company that used to have the hospitals call into their own in-house Dictaphone system.  Recently, we have switched to using Winscribe and I notice that the sound quality has deteriorated.  Why would this be?  I'm not familiar with Winscribe or how it works so I'm not sure if the work is being re-recorded from the original Dictaphone system or what.  Any thoughts?
Don't know if you can, but the sound quality is sure to be atrocious. Gets worse with every
s
Think this has been discussed before, but the sound quality will probably suffer if you do it. nm
s
Sound quality is 10x better than Express Scribe...sm
The settings are not as complicated either.

There are no preloaded files. You download your own files. I transcribed actual voice files using the trial version.
I usually tell them about the poor sound quality and if it is not rectified I quit! nm
x
Absolute worst quality sound files in my
20 year career, the worst ESL dictators (and I currently do about 95% ESL), horrible management, system not user friendly, technical support a joke, .....   I wouldn't wish this company on my worst enemy.    Don't know anything about the other company, though several recent posts about them don't have anything good to say. 
Excellent sound quality and just leave me alone to work! nm
s
Poor sound quality, looking up proper names, sm
switching from one account to another, not enough work, repetitive stress injuries, accounts continually changing they way they want things done, uninvited guests, slow ISPs, inability to get broadband, accounts having server problems,lack of proper reference materials at hand (meaning MT word books and dictionaries), relying on Google 100%, visiting this and other boards, chocolate cravings, food cravings, extreme boredom, extreme fatigue, delirium.



All I ask is for clearly speaking dictators and good sound quality and I would be a
nm
I have no problem with the sound quality using Express Scribe.
There is a new version of ES available for download and you can improve files with their special audio processes. Bytescribe wave player is expensive (compared to free with Express Scribe) and ES is more versatile, IMO, having used both. ES will play a wide variety of file types, including .dss.
Depending on sound quality, lookups, fill-ins, ESLs, that's
s
Winscribe is fine where I work. But if a mic is malfunctioning, sound quality is suboptimal.
cc
Exactly, they may not put out great quality but they also don't whine and complain sm

CONSTANTLY.  The next generation US MTs want everything handed out to them on a silver platter AND want the higher pay, too!  Here is what I have run into of late:


1. Hired, but only want maybe 10 or 15 minutes 3 days a week. Yeah, that's production baby!
2. Say they'll be online but then aren't and don't communicate with you.
3. Whine because a dictator isn't speaking perfect English and enunciating each word slowly and clearly.


The list goes on so, feel free to jump in and add your experiences...


You sound like a great mom.
My 20-year-old son and I have had a similar discussion. I have told him that employers are now looking at MySpace and Facebook pages and if there's something on those that he wouldn't put in the church bulletin, they maybe he should take it off. What he does is his business and he is wise to keep it that way.
Wow, that really does sound great, and you'd
still have an interesting job where you could put your medical knowledge to use! A friend of mine is checking into becoming an EKG tech, which sounds pretty good too.
eScription does sound like a great
company from what I've read. But I believe it is also a very young company and has only about 100 employees, so unless I'm wrong about that, I don't understand how they could buy a behemoth company and fix it.
Anyone can recommend headphones--good to great sound--Help-- See inside

Hi everyone.  I have a need for some headphones with great sound.  Years ago at Radio Shack for approximately $50.00 you could get the best headphones, like the CIA uses for listening I think :)  The sound was fantastic and far better than our MT headphones. 


Well, now I have an account with very unclear, low volume.  I just need better sound coming to the ears.  Like in the olden days when I just typed because I could actually hear what they were saying! 


If anyone has any great headphones, that minimize listening time and maximize typing time, please post or email me.  I left my email address, just click the link to email.  Thanks SOOOOOO much.  Thanks.  Really.  Thanks. 


Good luck to your daughter!!! The songs sound great!
x
Great program called "Switch" can convert sound files into
p
Express Scribe is GREAT for downloading sound files for testing for different companies!

Express Scribe Transcription Playback Software


This software works as a transcriber that downloads into your computer and allows you to receive files and use your footpedal.  I have used it a lot when applying for jobs and testing, especially because I can then use my footpedal and not my keyboard to advance the sound files.  This is a free download too, so use it if you have to.  I highly recommend it.....


This is the link for the site to download it for free -


http://www.nch.com.au/scribe/


 


Hahah!a! Funny typo: not quality 'scAre', quality 'scOre'. LMAO!...nm
nm
I think that depends on the quality. Do you honestly think there is good quality just throwing every
MT on any account like they are. I also think QA has been told to not waste a lot of time on blanks so I think the hospitals are getting a lot more blanks. I certainly have more when I get in a hospital I dont know and they talk 100 miles an hour.
I thought quality was a given. Speed and quality are not mutually exclusive. sm

I maintain 99% accuracy above on my reports.  However, the original question was regarding personal preference, and I have stated mine, and I respect your opinion as well.  :-)    I do think if I was working in an office or hospital setting, the setup you mentioned might be more profitable in the long run.  There are too many interruptions and such when you have other people running in and out, phones ringing, etc. 


I doubt that anyone but me really cares about the lines per hour it takes for me to do a report.  They just want an accurate report in a timely manner.  I take pride in my work, and would never just slop something out for the sake of the almighty buck.   And, as an added incentive, I work for 2 companies, and one of them has my name on each report.  I don't have a problem with it, but I did think it was a bit unusual at first.


Oh well ... I must confess that what I'd TRULY like is to be paid lots of money to just sit and play Battle Phlinx on Pogo all day long, but as of yet, no such luck.  


Has anyone disconnected the internal sound card and replace with another sound card?

I am having problems with my sound on one of my computers.  Several different ExText program have been on it so I don't think it is the program and the sound is just now as clear as on my other computer.  Has anyone switched (disconnected the internal sound care and replaced) to a new sound card?  Did it make a difference. 


Everyone on this board is so knowledgeable, I really appreciate you.  You have helped me many times. 


You do sound FAT, but you don't sound RICh.
Go live in Iraq or something.
Saw him on CMT show with John Fogarty. Great, great singer with a neat personality and drop dead
gorgeous without seeming to know it. 
Great post. I swear by both Advantage and Frontline Plus-- both work great! - sm
I don't know about "natural" approaches for the house. I have always used flea bombs in the past before the miracle of Advantage and Frontline changed my life. Have not had a flea problem at all since I began using those products about 10 years ago, dose all the dogs religiously once a month with the Frontline Plus except in Dec.-Feb. to save a few bucks and because the ground is generally frozen by then and no fleas are scurring about. -- Hope you get flea free soon.
Quality is quality whether you are an MT or CEO.

How good is the quality of the performance of your managers or the guys at the top?   Anybody want to evaluate that?   Can they get their raises based on our evaluation of their quality?  


Let's see now.  Which CEOs were named in lawsuit?  F for quality.  How many managers do we need to give us stupid pep talks?   F for managers.  QA this post MQ and all other nationals who decide they reward us on "quality"   Look in the mirror and fix yourself.


what is your quality like?
.
Oh, the quality! Well now we know.
x
quality
I totally agree with you. There should be some kind of feedback on how you are doing. Not only for mistakes, but also if you are doing a really fine job. I know when am not real sure of something, or if I did do something wrong, I really do want to know. How else do you learn? I know too, that when someone notices a job well done and lets me know, it makes me want to strive for that "perfection", and it just plain feels good. I think the circumstance has become if nobody says anything, then it's ok, kind of leaves you in the dark. Just always remember, everything you type becomes a legal document. I'm sure you do a good job.
I can't believe the quality.
This year I had to subcontract out because I have too much work to handle, and frankly, I can't believe the appalling quality I am getting from transcriptionists with 10+ years of experience. To put it bluntly, it's shameful. I pay 11 cpl to my transcriptionists but after a year of searching, testing, and training, I have only found 2 that are actually worth it. My doctors are so easy. They are clear, they repeat everything, and there are no ESLs, but these people just don't read directions, don't proofread their work (when they clearly need to), and don't have even the basics of grammar down.

It wouldn't surprise me at all if doctors that have switched from an over-priced American company to an offshore firm didn't notice any difference in quality at all.

I know this isn't going to be a popular view but it is the truth, and I can tell you I was just as shocked to learn this as anybody.
98% quality
Hi peers,

Can someone describe me how to calculate 98% accuracy. Any description or link would be appreciated. Thx!
quality, etc.
Case in Point ~
with a union, we could at last demand to stop being treated like cattle and/or factory piece workers. What in the heck has happened to hourly salary!!??? How about straight salary? These records are, after all, LEGAL DOCUMENTS. When we are forced to type at the speed of sound instead of making the production of the highest quality possible documents our top priority, this demeans our profession.
UNION...UNION...UNION...UNION
better pay is better quality/less pay=less quality
nm
I just took one and know I did not do well, quality is not
an issue with me, but knowing I am timed my fingers just don't work.
should be quality - should have had an ESL MT do this for me
so sorry!
Why is it only for SEs? If its really quality they want it should apply to

Quality is quality whether an employee or not.


QA is Quality Assurance, QC is
Quality Control, for what that is worth
Bad quality dictation
What in heavens name do you do after starting work with a company and the dictation is so lousy qualitywise with static and the voice fading in and out.  Is this normal? Left lines in every report.  ??? Help?
The other will be cheaper but no quality
x