I worked at one job where the office manager would
Posted By: Friday afternoons on 2005-10-04
In Reply to: Office lunches come to mind, the whole crew would have a glass of wine - docs, nurses and me
go to the gas station on Friday afternoons to buy a case of beer for the employees. It was his version of "corporate culture". As the only female working there, it wasn't a great place to work anyways. The guys told me that the only reason I got hired was because I looked good in a skirt and the office manager was going through a divorce. My resume spoke for itself, but the comments, which got harsher after a few beers, did create a hostile work environment.
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I gave a tin of toffee for each office and a Lia Sophia necklace to each office manager. ~nm~
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I gave a tin of toffee for each office and a Lia Sophia necklace to each office manager. ~nm~
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ask your office manager.
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I am not exactly sure how our office manager
repaired them. She took the casing apart somehow and I believe she just taped the tape back to the spool to reattach it, but I am not exactly sure. Then, she had to tape the casing back together. It was very risky using it, as I didn't want the defective tape to unwind inside my machine, etc. I don't know of anyone around our area that actually repairs tapes as a service, but I think that would be the better way to go. I know if my machine detects a lot of crinkles in a tape and it starts catching in the machine, it won't play the tape as a safety measure. Our office manager is on vacation this week, and boy is she going to come back to a mess with several tapes on her desk that she will have to take the time to repair.
From the email sent to me by my office manager, lol.
:+
I would call and tell the office manager
the problem and state that if they cannot provide a clear schedule of patient names, then there is not much you can do other than leave a blank for the patient name when not certain. The problem is on their end, not yours. Is it possible that can scan them and send them in an e-mail rather than faxing??
When I worked at SS the QA manager
would send us e-mails with new drugs/terms. Frequently she had them spelled incorrectly. I worked at YOG for a short time too and one of the QA person sent out an e-mail making a big deal about how it the magnifying glasses were called loop and not loupe. She got lots and lots of e-mails on that one.
i would contact the office manager or ask to speak to doc himself sm
a lot of times it is the office staff doing the accounting/billing telling you when they will issue refund, etc. dentist is probably not even aware. i would make him aware and/or office manager aware and i bet they get your check right out.
I had a doctor that was having problems with the office manager ...sm
So he would be in the middle of dictating and would see her walk by and under his breath he called her a few choice words everytime he saw her. I emailed the lady and told her that enough was enough and until they could make friends I was off the account. It was only a few hundred lines a week and was ready to quit the account anyway, but their feud had gotten to be too much for me. ;o)
Have you contacted the office manager, physician, etc.(?)
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I think presenting a letter addressed to him and/or the office manager to submit to him is very
appropriate. That is exactly how I presented it as I was having a hard time thinking how to say and what to say. It was much easier to "plead my case" on paper. Go for it.
Head manager, middle manager, lower manager question
Ok, maybe someone is having this same issue as me. A couple of weeks ago I made mistake and the person on call for the weekend not there, tried to contact them. I He contacted me about this after my shift was over. Instead of stopping there, he in turn told the higher boss up on the chain and then I was contacted again by them. Does this happen in most cases- the 1 you talk with then goes higher and you get slapped on the wrists from both sides? Does 1 person calling it to your attention just not work?
I always got up every now and then when I worked inhouse. When the manager complained, I just told
nm
I sure wish I worked in your office!
We hardly ever get an update, we run out of work, we never get answers to our questions, raises are few and far between.... its definitely an office to office, management to management thing! I hope MQ management reads some of these posts and get ideas on how they could make their office better and happier!
Because think of the reverse, when you worked in the office...
did you ever see the director of med rec ask doctors to dictate their old stuff, so there would be enough work for MTs? when we were low on work in the hospital,a deficiency list would be sent out, and then boom a bunch of dictation...
hospitals are doing anything and everything they can to cut costs, even as mentioned above, hiring ICs on the side. health care is purely a business now, and I would bet not a day goes by every hospital in America asks the question, how can we cut back on the cost of dictation?
if that were not true, you would not have the HUGE push for the technology and the HUGE push for outsourcing, overseas or not.
think about this, also. we are only working at home for these companies, because hospitals decided it would be cheaper than paying health benefits for full-time MTs, office space, etc etc.
I do not put anything past people who are 100% money-driven these days.
you do make a great point, though, about the billing and DRGs, etc., but I still think they are told to 'cool-it' whenever they can...
I worked in a physician's office as well.
Normally they get paid only a percentage of that. If your mother has insurance she can pretty much disregard that initial bill. The hospital my parents used also chopped off a large amount due to their fixed income. The worst part about this system is that people with no insurance and who do not qualify for the indigent write-off have to cough up the whole thing.
I'm poorer than when I worked an office MT job, but - (s/m)
- I'll probably live longer, too! My blood pressure has dropped 20 points (for real!) since I stopped having to deal with the annoying little "management clique" at my old job. I've also lost 10 pounds, mainly because now I only eat when I'm hungry, (usally while still working, so it's a fast meal), and not because I'm ticked off, or because I want to get away from the office. So I'm definitely eating less. If I need to run a quick errand in the middle of the day, I don't have to drive like a maniac and nearly wreck my car (or anyone else's) worrying about getting back to my desk at a certain time. I just work later at night.
It's not that I agree with what most employers think MT is worth, but I made a conscious choice to get out of the rat-race and the back-stabbing office politics, and live a saner, quieter life. Meanwhile, I'm dealing with the added poverty by clipping more coupons, buying mostly generic products, and recycling aluminum. When I start getting itchy about moving out of my crummy, low-income apartment, I just go online and see what I'd have to pay to move up to a better apartment, and it gives this one a lot more appeal. And it sure beats living in my car. ;p
Back in the days when we all worked in an office
we got this new manager who I disliked immediately. She couldn't spell every day words, she had absolutely no background in MT and figured she was doing somebody to get the position. We had been promised an MT as our next manager. She said she could type 85 wpm and she believed she could handle the job - HA. We had an MT come in to interview and test and she had to ask me how to turn on the computer and how to print the report. They company lost the account and it closed down that office and the manager couldn't get another job and had to move back home with mom and dad.
I had a man looking for his wife to be able to do something where they could work and travel and he said his wife had a business degree and he felt she could do the job too. I also had an associate whose husband got fired AGAIN and she called me wanting to know how she could do what I do, like she could start tomorrow.
I've decided I'm going to tell people I'm a medical langauge specialist from now on and when they ask me what that is I'm going to say I'm a translator.
May I ask which office your all worked for. Sounds very familiar.
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When I worked pathology office in a hospital
My experience was that I worked 3 times as hard for a set wage than I ever did as an MT - and in medical records as MT earned set wage plus incentive.
At pathology lab, we were responsible for getting there first thing in the morning and transcribing all the micro before 10 a.m. so the pathologists could then look at slides and dictate the gross report. Doctors tried to get the gross reports back to us by 1 p.m. -- because they had to be typed by 3 p.m. so the doctors could sign the reports, and get them back to us so we could get them sorted and in the mail before we went home. In addition, we fielded phone calls, took messages for pathologists, searched for and mailed slides when other labs requested them, provided courier coverage to transport slides and things between our lab and hospital lab in the next building, and when we had a spare minute, we entered Pap smear results from precoded sheets used by the technicians reading the Pap smears (like between 10 a.m. and noon, if we had all the micro typed)!!! Every day was hurry up and meet this 2-hour deadline, then hurry to meet the next 2-hour deadline...
I learned a lot of terminology -- but I would have to be very hungry to do it again. It is hard to describe or comprehend a pathology secretary job unless you have actually been there, done that -- you will either love it or hate it... good luck.
Started in 1979 when I was 18, worked in office at MQ while it was still
.
I worked in house in a doctor's office and it was the same for me...
and I had to answer phones, make copies, et cetera, basically was an MT/secretary...and I hated it...I am making much more money now working at home part-time...
No, I've worked in doctor's business office.
That is what the insurance company allows, not what they dictate. Who is to tell the doctor how long he can sit and talk with his patient. It is up to him. True insurance companies get together to decide what is the appropriate amount for the doctor to "charge" for a service but I've literally seen where the doctor sees the patient all of 2 minutes after patient is worked up by techs, but they still get paid for that visit.
I know a lot of people it helped (I worked in a doctor's office) SM
BUT you have to really want to quit before you start it. It doesn't make you want to quit - it just helps you w/ the depression and the withdrawal symptoms that come along w/ quitting. Good luck.
I started in the file room of the urology office I worked. And I was not
going to be a file clerk for the rest of my life. I only had 2 semesters of terminology, no other professional schooling. They had a fresh from a Mayo Fellowship peds urologist coming in and needed somebody to help with the typing. First it was half file-room and half transcription. Finally he was so busy, I became full time. I was there from 1990 until 2003. I then left to free-lance and start my own business. He has since moved to Arizona and I still type for him after all these years.
Early in my career I worked for a service in the office. I gave my notice after almost two years...
with them because I got a job with a hospital that paid better and had better benefits. I gave my notice and the office manager made my life heck for my remaining two weeks. He gave away my desk, my chair, my transcriber (we were still transcribing cassettes back then). I spent the next two weeks shuffled between workstations and using the crappiest equipment they had. He also refused to give me any help on my account. It was a huge family practice from which I would get at least seven 90 minute tapes a day from them. Before I gave my notice, I was the lead on the account and had three other people helping. When I gave my notice, he couldn't spare anyone to help me and I got several tapes behind. I kept telling him I was behind and he would just say do what you can.
Long story short, he tried to stiff me on my last paycheck because he said my account was way out of turnaround time and I had cost them money. He had told the owner of the service that I had never asked for help and that I purposefully held tapes back to screw them. I ended up taking them to small claims court to get my money.
Some people are just ugly people that take EVERYTHING personally. You can't win with people like that. They are unprofessional. I wouldn't worry about your boss' attitude. In a couple of weeks, he'll just be a memory.
Have most people had good luck with their MQ office closing and moving to the regional office. Have
things gotten better or worse for you.
Yes, I lost mine. I upgraded the Office 2000 package to Office 2003. sm
I have over 2000 autocorrect entries and lost them all as well as my supplemental dictionary for my Stedman's spellcheck. Lots of grief!
Maybe you will be lucky and not lose anything. Good luck to you.
Might be able to rent one from an office supply or office machine repair shop
s
Office politics. That is why I enjoy working at home. In the office,
people are in other people business. Just mind your own business.
Can anyone suggest an office in MQ that is not run like this Amherst office. They are absolutely
pathetic. I wonder how many other MTs are in that office in the same situation.
Just DQS from my office was transferred and the rest are getting on DQS before the office closes.
:
Pay kids work around office, renovate office.
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Every company is different -- I worked FT for one as an employee but worked a split shift - sm
So I never took breaks. I would work 5 hours, break for about 4 hours then do another 3. Another company I worked for did not care what hours you worked (IC) but wanted a min. amount of work each day, 500 for PT and 1000 for FT-- BUT they paid you by how many lines an hour you put out, the higher the lph the higher up the scale you made per line in pay; they have since changed everyone to a flat rate with incentive. But bottom line, if you are an IC it does not matter what hours you work, though many ask for a schedule and ask you to stick to it, they just want you to meet line requirements daily, i.e. 1000 per day, 1200 per day, whatever it is.
Office 2003 so far, but going to Office 2007 as soon as I can. nm
nm
manager pay
Let's just say I happen to know that the account managers make over 40,000
I got up early, worked during naps, and worked when DH got home.
You have to be disciplined to make yourself work when baby is napping instead of maybe watching TV or doing housework, etc.
I might also go the route of having a teen come into your home, or either trying a mother's morning out program at a local church/daycare. I've been home since my youngest was born and he has never been in all-day daycare, but I did have him in a mother's morning out program 15 hours a week at a local church. It didn't help a lot with my work schedule because I had an older son in school and was a room mom and tutored other kids, but that might be an option. The only problem with the mother's morning out program is they are around other kids and tend to pick up every germ. I finally took my DS out of the program because he stayed sick. You were supposed to keep them off if they had green nasal discharge and I did, but no one else did. Every time I got him well after 2 to 3 days back he would be sick again. Other than that it was very good for him because he would not have had a chance to be around kids his age otherwise.
As a former QA manager, I've done this.
We had a different kind of weighting when I first started doing QA reviews way back in the olden days (okay, about 10 years ago). I had one MT who would score in negative numbers, then would do okay after being reviewed, then would backslide, then would do okay, ad nauseum. It was just totally bizarre. Major medical errors, would not follow account specs, would not proofread, etc. Problem was (as I've stated in other QA posts) the company I worked for would not fire ANYONE for poor quality. She's still there today, 8 years later, and I'm sure is doing a pretty sucky job. I finally gave up reviewing her as it was a waste of my time. Don't I have a horrible attitude? Such is the life of a QA manager who is not allowed to ensure quality for a company. Anyone want to know the name of the company so they know where to go for a good time?
Nah, I'm not telling. 
Go to the QA manager. Oftentimes
two QA editors will have a different opinion what is correct, especially in terms of style. It's extremely difficult to get all editors on the same page on every issue. No, it's not difficult, it's impossible. There are simply too many variables.
When I was the QA manager I finally decided to have just one Editor who provided feedback on a group of accounts and the rest did not, just because there were too many cooks in the kitchen and I didn't like to see the MTs confused over who was right.
I would not advise going to a transcription manager if there is a QA manager available. Often the transcription managers aren't aware of specifics of QA policy, and might actually give information that counters what should be done.
Just my 0.02. Good luck with this!
Who said anything about an account manager? It's for an MT, that's it. nm
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Since your a former bank manager- how can I get
my credit score up? My husband and I want to buy a house with no down payment and the lender said that we need to get our credit score up 18 points to do this. How? He mentioned paying our credit cards down to almost a zero balance. What else can we do? And how fast could we do it?
My dad was a K-mart manager too...
for almost 20 years in the 70's and 80's. He has a four year degree. He is no dummy. Him being a "K-mart manager" afforded us a nice home, nice cars, and my mother was a stay-at-home mom for three kids. Managing and being responsible for a store that big is a lot harder than you think.
Hey former bank manager, what
does the "came way" mean? Is that a banking term?
Invite the manager instead - NM
NM
Was a manager a few years ago - never again - for no amt of $
nm
I checked with the manager
and she said it made my report bold! Yikes! This board has helped me so much though. There are so many knowledgeable MTs who are willing to help and give advice. I only wish I had had this when I first started many years ago!
Nice to know another ER MT who is also technically challenged! 
if he is a hospital doc the HIM manager
can make life very uncomfortable for him not just fining him for being late with dictation but suspending his privileges at the hospital until he got his dictation/charts current. Meaning he can't admit his patients, has to get someone else to do it for him. He probably is unaware idictation is being outsourced to people who couldn't care less about his problems and thought his apologies would be relayed to the MT supervisor and then to the HIM manager. Saving him money and serious nagging and threats by what could be a veritable pariah.
I had a department manager who referred to MTs as "you people", something from her past I'm sure. She used to sit in a room next to our office to see if we were talking. When the small town hospital hired me they were 3 months behind in ops. Unfortunately, she would sometimes fall asleep pretending to work on the computer in the room while she eavesdropped (to no avail we were working our butts off) and would get caught by the CEO of the hospital from time to time napping. She LOVED raking a doctor over the coals for any reason and exerting her limited power endlessly over her staff and any unsuspecting physician who found himself caught in her web. They soon learned. Our MT supervisor was our buffer from her acid temperament and constant headhunting. A very unhappy person.
How to become an MT supervisor/manager?
Just curious from anyone who knows - does this usually require a bachelor's degree and if so, which one? Also, any clue as to the pay? Thanks.
Can't image the manager cant see what a
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Is there a manager for QA you could refer all these
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Task manager
When it says it's still running and you aren't seeing it in task manager, go to the processes tab in task manager and see if EditScript Client Main is running. This happens to me sometimes.
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