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Serving Over 20,000 US Medical Transcriptionists

If you're an overseas vendor here's how to market....sm

Posted By: American MT on 2005-09-17
In Reply to: Marketing - Patti

Go by medical offices and talk to them in your native tongue.  They just LOVE hearing it.   When visiting in places like Florida be sure to ask about the last snow storm they had last winter - that's very impressive!   In the northern states talk about the warm sunny 70 degrees in February in their state and ask if they're ready for that this year.  


Be sure to take brochures showing the fabulous quality of work you do.   Be sure you include impressive sentences such as:  "Dr. Jones said he would eat ketchup with the patient to review his lab work."   After all they don't find it cute to type it like it was dictated.... "Dr. Jones said he would catch up with the patient to review his lab work." 


Lastly don't forget to give them laminated card including all 25 digits they will have to use to call your native country.  Be sure they're aware that all of your employees in your native country have new names.... Ben, Mary, Thomas and Amy are of course popular choices.   Potential clients like getting a warm fuzzy feeling by talking to "Mary" who has a very heavy accent to the point that they can't understand her talking.  But hey - she has an American name (woo-hoo!) so all is forgiven!




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You are in a global market now Darlene. If she doesn't do it, someone overseas will.
x
You're asking for part of their market! It'll be a competition
You go ahead though. Keep us all informed.


ProScript Documentation Services does not send work overseas or employ any overseas MTs. (nm)

the market will pay what the market will bear...sm

just the fact that jobs are posted for this pay means people are taking it. You have to remember - we are in a global marketplace now. We are competing against people from India, Thailand, Cambodia for these jobs. If the Mexicans could figure it out, we would be competing against them too. It's like washing dishes. Washing dishes isn't easy. Why does washing dishes only pay $5.50 an hour? Because they can find people to wash dishes for $5.50 an hour. Not only that, but MT work was getting cost prohibitive for a lot of people. That's why some other really, really smart people said, "let's find a way to make computers do this! Then we can sell the programs so docs can buy programs instead of paying MT's." Then some other really really smart people said, "let's not even have docs dictate. Let's have them point and click!" And so MT's are also competing against VR and EMR.


You may say ..."If a company offers me 7 to 9 cpl, I let them know that it is an insult to expect an experienced, highly skilled Transcriptionist to be offered such low pay and I refuse to work for them." But if your current job goes bye-bye, and you're scrambling out in the market and that's all that's out there....well, you get the picture. If you want the job, you take the job for that pay. Otherwise, yes, it's get a job at WallyWorld. Your choice.


 


Well, that all depends on the contract between the vendor and hospital. sm

Some MTSO's and hospitals have a clause regarding penalties if account is out of TAT and some do not.  That is a negotiated point in a contract.


 


Hope this helps.


it basically is matter of what the client has asked the vendor
to do. We have actually had the floors call and ask what Kay Ciel is (yes, they have, so please don't comment on that). And the bottom line is isn't what the client wants? If you hire a painter to paint your house bright purple and pink polka dots, shouldn't the painter just paint the house bright purple with pink polka dots???
I think is called preferred vendor? Facility gets certain monetary breaks to only use one

:+


Now you know the local job market and my
home situation better than I do.  For your information, I make more working parttime at home doing MT than I would working fulltime for any of the local advertising agencies.  Plus, I don't have to travel or put my kids in daycare.   Thank you so much for your concern about my employment situation, though.  And please, get off your
In the market for a new computer -

I will not buy MS Vista - I hear it's a nightmare. TIA


 


When you market your services with a
business name and a business license, it shows the doctors or hospitals that you are representing yourself as a professional business and are not just a homemaker or housewife trying to make a few extra bucks. They will treat you with more respect and take you more seriously, and in turn will be willing to pay you a fair rate as a respectable businesswoman. Think about any business in your community or town. They all first procure a business name and a business license before they open their doors. You may be working from home, but you can will present yourself in this fashion. I would also suggest obtaining a P.O. Box to use as your business address instead of using your home address. Believe me, this works. I have been running a successful small MT business from home for over 20 years now, and I support my entire family on my earnings.
job market update
If your skills are excellent and your experience and references speak well of you, then I believe the job market is pretty good.

But!!!!

You have to look carefully at the prospective jobs.

Please, I beg of you, for the good of ALL OF US, please please please do not take a job for less than 8.5 cpl! Please!
It's a very tough market right now...sm.
I have 8 years experience and have been testing left and right for the last 3 months. I have passed several tests only to hear about the company being put on a hiring freeze and I am added to their waiting list. I have also tested and done very well and not heard anything back. I finally made the decision that I am going to go to nursing school but right now is not a good time either (my husband has been out of work since April of 2008). He finished his degree and STILL cannot find a job.

Keep faith..it will come through. Maybe instead of having to drive into town, you could send your resume to all the local doctors, dentists, veterinarians, eye doctors, anyone who maybe has been thinking they are too busy to do their own notes. I have heard that this has worked for many people. It is always worth the effort. If you are a good general Transcriptionist too, don't just stop at medical. Send you resume to insurance businesses, lawyers, whatever might be there.

Good Luck and God Bless.
Money Market accounts
MM accounts do have checks, but you are limited to the number of checks that you can write per month - no more than 3 checks to a third party. Rates are usually tiered based on your balance - the more you have deposited, the more interest you will earn.

Start here:
http://www.bankrate.com/brm/rate/mmmf_home.asp

Are you worried about possible MT job market glut then? I am...
nm
My family went to a flea market that is mostly run and
attended by Hispanics.  There were several vendors selling leather goods, such as wallets, belts, shoes, etc.  DH needed a new wallet so he picked one he liked and opened it up only to find a tag that said "MADE IN INDIA."   (He didn't buy it.)  We didn't look at any of the other leather goods, but found it very ironic that the Hispanics are now importing their "handmade" goods from India.  
yeah, in today's job market, the
middle class is supposed to be happy we even have a job.  Forget any idea of getting any appreciation for hardwork, reliability, knowledge, or any of that good stuff, just be "happy" to be working... in my next life, maybe!
So what? 8 cpl is what the market will bear. If you don't want 8, don't take a job that pays
x
Instead, if I had $345, I'd put it in a money-market acct. - sm
and watch it grow, rather than putting it towards a bunch of fake 'certification' letters after my name, and seeing that money fly away and earn me nothing.
Sixe of MTSO Market
Does anyone know the size of the MTSO market (how many service providers, how many software co's etc. or a good source for this info?
Going back on the market -- any advice?

Hi y'all,


Three weeks ago I began a new job doing acute care at a local hospital (part of CHS). On Friday they told us that our work would be outsourced beginning in April.... Previously I worked at another local hospital for 9 years transcribing Rad and ER notes, echos, etc. I left there because I need expensive orthognathic surgery and their insurance plan has a blanket exclusion against it. Plus I wanted to brush up on my "big four" skills.


Now I am looking for work. Boy have things changed!  I really prefer to work for a hospital or start up my own company again but would work for a service as a last resort. After reading the informative posts here, I have begun compiling a list of "good" and "bad" services so I can avoid certain ones.


Does anyone here have any advice for me? Not general advice about job hunting, but more specific advice about the services -- what to watch out for, etc. I have never done editing/VRT, but apparently that pays less anyway so I don't think I will be doing that.


Thanks.


Really? Hmmmm...you wouldn't know the stock market if it bit you.
Run a stock analysis on MQ under any search engine.  Yahoo stock analysts are the ones I use personally.  There are advisories and analyses of MQ and Philips in the data base EVERY DAY.  There have been "hold" advisories, "sell" advisories, and "buy" advisories any given day.  Sorry to disappoint your disillusioned mind. Obviously NASDAQ and regular trade is better, but they are STILL in the ball game, sorry to disappoint you. And you SHOULD be happy at that if you care about the 1000s of MQ employees who have stocks, etc.  But, gee, sounds like you're just a disgruntled werker!
Does anyone know any basics on money market accounts?
nm
Be sure to investigate the housing market in your area
In my area as well as most of the U.S., the housing prices are SKY HIGH! Some say there is sure to be an 'adjustment' (downward) of housing prices in the near future. If the prices have skyrocketed in your area also, you might want to take a wait and see attitude for a year or two and see what happens? Just a thought.

I don't know your circumstances, and there may be reasons you need to buy a house right now, but a waiting period would also give you a chance to straighten up or clean up whatever is wrong with the credit.

I feel sad for my two sons, (one of whom is a store manager, but single income), as I don't see any possibility of either of them being able to buy a house at the outrageous prices nowdays.

My husband and I got lucky (MANY years ago) and bought our first house from an elderly fellow who carried the contract himself and gave us a STEAL of a price! He assumed we would default like all the other renters had and he would repossess the house. Ha Ha, not so with us!

Hey, maybe you could try advertising for a house with owner financing. Might be easier to qualify. Good luck!
This is not a new market. Is being done with all offshore companies I have ever worked for. nm
:+
you should be setting your rates according to what the market will bear...
not what you feel like getting. If you like the account, you're familiar with it and able to make good money off of it, you might want to stay at the rate you are at. As a service owner, I used to plan to hire at 7 but bring everyone eventually up to 10 cpl by 0.5 increases every six months. I also used to be able to raise the rates from the hospital, clinic or physician office every 2 years. Nowadays if I bid on a new account, I am regularly outbid at 11 cpl, with 24 TAT. I have discussed it with my IC MT's. If they want a raise, I can try to negotiate a raise from the hospital...but it jeopardizes our account. Every time you raise your rates, it's a signal for them to start shopping around. So I would say, based on what the market will bear, don't expect to be getting raises. Ever.
Never heard of RMT. In my experience, CMT is worthless in the job market.
x
It's called competition in a buyer's market (sm)
 or vendor's (hospital's) market, not low-balling. 
Here are two free market listings. You can google search for
freelance writing or editing market/job listings, too.

Writers Write market database
http://www.writerswrite.com/paying/

Writers Weekly market listing
http://www.writersweekly.com/markets_and_jobs/003118_11302005.html
Yeah, but are these other companies trying to put stores in every market in the country?
I think that is what makes Wal-Mart so "evil" and scares me so badly.  Soon we won't have ANYONE left to buy our goods from because they force all the other competitors out of business (particularly the small business owners) and then we are FORCED to buy everything from overseas countries/Wal-Mart. 
Various analysts are predicting the housing market will collapse soon. sm
Cannot be sustained at the level it is presently at.
No I don't think so. Everytime I see postings about the MT market failing it gets pegged as "n
that's what I think OP is referring to, postings about the dismal future of MT.
In the market for a new ergonomic keyboard. I would love some suggestions!!! What are you using??
Right now I'm looking at the Comfort Keyboard ($289) and Ergoflex ($179) that are on e-bay. If you haven't seen them, they basically look like a regular keyboard, just in two halves. I've also been looking at the Microsoft Curve Comfort and the Logitech Wave. I HATE the big, bulky ergonomic split keyboards like the Microsoft Elite. I cannot use them at all. I also tried the Kinesis Classic and after a month, couldn't get used to it either.

Right now I'm using the A-tech AntiRSI keyboard. It's okay, nothing great.

I would appreciate ANY suggestions. Price really is a factor even though the ones I listed are outrageous. I'd rather not spend a ton, but will if I have to.

THANKS!!
Does anyone have any good ideas for back and hip pain from sitting all day? Anything on the market?
Thanks!!!!!!!!!!!
Also, they could be done overseas..
I proofed Indian work a few years ago and they sound like similar reports--blanks, everything wrong.

For everyone's info, the clinic in town that outsourced to India still dislikes the quality intensely, after all these years, but still uses them because they are cheaper. Go figure.
overseas
The doc that I work for now used to use a service and paid 9cpl.
re:overseas
We could do this, but then we'd have a small choice of credit cards, cell phone providers, computers, toilet paper, paper towels, food in general, entertainment such as cable and internet providers, clothing, tires, and I could go on and on, but what would be the point? The simple fact of the matter is that this is widespread and there's no turning back on it now. Even in our industry we have plenty of overseas working alongside of us. The way I see it, these people have families to feed as well and want to make a living for them as well. I've worked with U.S. companies that employ both American and Overseas MTs and I have to say that they are more than willing to put in the time and effort to get it right. They are also willing to take English classes to do better. I just think it's time that we end this whole caste system everyone wants to push on the MT world. There is plenty of work to go around, instead of pushing them to the side, why don't we include them and help them become better at this job?
overseas
May I ask what company this is? I would like to work overseas as well.
overseas
Haven't decided yet! Maybe Spain
overseas
haven't decided yet! France maybe?
overseas

The system is not accepting the 3-digit password, after I write out my message, why not?


OUTSOURCE OVERSEAS
and you will be begging for work. get ready to brown-nose to get enough money to live on.

good luck. you could do much better.
They have to be using overseas employees...sm
So remind her that  while they claim HIPAA compliance, truth of the matter is that  once the records leave the US soil there's really no protection.
They use overseas labor.
.
how did you get an overseas account in the UK?
x
Has anyone ever lived overseas?....sm

A friend of mine is moving to Italy and I am really considering going with her.  Just wanting to know if anyone has lived outside of the US (not necessarily in Italy, just anywhere).


Thanks


Overseas posters?
I can't find anywhere on the site that prohibts off shore MTs from posting.
jobs overseas
Personally, I do not worry about this. There are plenty of companies who hire MTs purely in the US. For other jobs, just you wait, there is going to be relocalization of jobs/services, etc in the coming years. I already see/read about towns relocalizing. I would never consider going abroad for any major medical procedures. I proudly support my local medical team. There is probably a reason that medical care is cheaper abroad.

With the comment made in this article about importing physicians, does anyone wonder why medical costs have skyrocketed? I am sure a good portion of these physicians have come over here to make all sorts of money versus what they could make in their country of origin. I am sure they would not have left their country of origin if they were doing well for themselves.
Military Overseas

When companies state no overseas applications or solicitations does that include Overseas Military?? I have DSL and we have a US Post office here on base. Curious cause i'm about to start school and want to know it wont be wasted while we are stationed overseas.


Thanks!


Overseas outsourcing SM

I don't know where you have been for the past several years but a whole bunch of people are screaming bloody murder about this to their congressmen/women.  There are plenty of petitions being circulated to put a stop to foreign outsourcing.  Most MTs I know have not only sent letters to congress but have called the senators from their states to complain about this.  My friends refuse to see a physician who outsources medical records - and they ask up front who does the transcription and make it know that their records are not to be sent to a foreign country. 


There's lots of stuff going on.  Do a search on the Web and you will more than likely more than you ever imagined.


Don't kid yourself. The overseas companies are going in at 0.13 and 0.14 now. nm
nm
Overseas jobs?

Does anyone have any sources for info on overseas MT jobs?!  I have been Googling but haven't come up with a single MT position in Australia, New Zealand, Japan, or Costa Rica -- only Saudi Arabia, the UAE, and Dubai.


Thanks.