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It's basically a phone w/o the handle. Has number pads. A headset plugs into it sm

Posted By: Lyn on 2006-03-26
In Reply to: c phones - wondering

so you can listen to the dictation via a phone line. So, if you use one you will need 2 seperate phone lines unless you want your phone to be tied up all day.

Docs love it because they can just pick up the phone and talk their dictation right into the phone.

You would access those files by dialing a 1-800 number and then putting in your codes, etc., and then the voice file will be there; kind of like dialing into a voice message box to retrieve your messages except you are retrieving dictation instead. Very simple to use. GREAT quality. Excellent quality.

I am 99% sure I am taking a job I was just offered yesterday that requires the use of one. Right now I am on Doc-Q-U-Suck and can't wait to change.


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C-Phone Headset

Try re-programming it using one of the black buttons above the number pad.  I do not use the speaker/mute button for my headset but programmed it using the first black button at the top of the row on the left-hand side.  Try that and it should work without disconnecting you every time.  Hope that makes sense


Tracy


C-phone headset question
Thanks so much!  With your post and the help of others we did figure out that I needed a phone splitter.  I plugged the splitter into the internet modem, dial out with a land line phone until I get a connection, pick up the C-phone, place the call on hold, and then hang up the land line and I'm in.  My next question is "How do you get your headset to work without the line being disconnected"?  I've already programmed my headset as #*11, as per the C-phone manual.  But when I select speaker/mute and press the program key for my headset the call is disconnected.  I guess I asking for the sequence of steps after my call is connected in order to get the headset to work without the call being disconnected.  Thanks!
C-phone - How do I get the headset to work?

Hi all!


My question is "When my C-phone call is connected what is the sequence of buttons that are pushed (in what order?) so that connecting my headset doesn't drop the call?"  I have a program button set up as #*11, as per the manual for my headset.  However, when my call is connected and I press speaker/mute and then the headset program key, or when I press the headset program key first, either way, my call gets disconnected.  Any thoughts of what I may be doing wrong?  Thanks so much!


c-phone headset programming

I got this on 06/01/07 from MT Stars - here it is for you to program


Make sure the Dictaphone is plugged in and also into the wall phone jack.


Notice the display screen at the top of the Dictaphone, 3 gray buttons under the display.


Press the left gray button under the word PRGM.


The display will now read


PROGRAM


KEYS ID/TIME TEL


Press the gray button below the word KEYS.


The display will now read SELECT PROGRAM KEY.  At this point push one of the 16 black keys below the display on the telephone keypad.  If you are programming your headset for example, select any one of the 16 black keys that you want.  Press that black key. 


The display will now say ENTER NUMBER.  For headsets programming #*11 (that is, the POUND key, the STAR key and then the number 11)


Now press the MULTIPLY KEY to the right of the telephone keypad.  This key says SELECT on top of it and has an X multiply function on it.


Press the STOP key to exit programming function.  The STOP key is located second from the right on the top row of the keys on the bottom of the C-phone.


Hope this helps.  I printed this out and this has been so useful, especially when unplugging the C-phone during electrical storms for a period of time and you lose the programming.


HAPPY HOLIDAYS TO ALL


 


 


 


 


 


t


I have heard that if a headset is used or a speaker phone--sm
this is what causes the static. again, this is just what I heard from my own coordinator when a hospital account was using her call in system and using headsets. It took alot to convince the doctors not to use them, and alot of reports with *holes* in them where the transcriptionists could not understand them due to the static. good luck.
LOL. That's funny. I like the retro cell phone headset. nm
nm
Ladies!! My c-phone headset plug is not working!
I don't know what happened.  One minute it was working fine and the next day whenever I insert the headset I get no sound.  The footpedal works fine so it is not the power plug..only the headset and I also cannot get the speakerphone to work or I would use it this way.  It's one of the C-phones that have no display...I'm so upset.  I purchased it off of E-bay about 2 weeks ago for $150.  Any ideas of what I can do?  How to get the speakerphone to work.  Thank you!
Did not finish above...need to find a noise canceling headset for a C-phone, TIA
TIA/
can't you get her number off his cell phone?
I don't blame you for being mad but I wouldn't call the friend's wife and tell her b/c its not good to get involved in marital disputes and it is technically not your business. BUT your husband is another story! First off, why won't he give you her phone number?? And secondly, if it were me, I would most definately call her & tell her NOT to involve your husband in their affair!
I don't think she has anything to hide. She put her phone number on the
wersfadf
Spheris phone number
The number they gave me yesterday when I quit is 800 368 1717 ext 2866 or you can email retrieval@spheris.com.  Good Luck!
Here's the phone number for the Frederick, OK PD see mess.
(580) 335-7503
How did SHE get YOUR husband's cell phone number? nm
nm
Does anyone know how to program a new phone number in a Lanier? sm
It is a Lanier LX-231.  There are a couple of buttons I would like to reprogram but couldn't find anything by Googling.  Thanks!
He also listed his cell phone number. (no msg)
xx
Most medical records contain YOUR phone number,
frequently SS# & other financial information. Plus HMO information as well. For those reasons alone, I don't want MY medical reports typed offshore.

Not to mention all the mistakes!
A special phone w/a foot pedal and headset attached for dialing directly into a system. Google it!
s
Correct phone number - 580-335-7503 Detective Rodriguez nm
I was so mad I posted the wrong number!
Maybe you could just put your past supervisor's names with the companies phone number?
I know exactly what you mean. It's hard when you work at home and don't really work closely with anybody or with anybody other than your immediate supervisor and QA people who actually get to see your work.

Have you ever worked outside the home? Maybe you could put previous coworkers or supervisors. If you don't have a number, just put the company's number on there.

Good luck and God bless!
Can someone from the Ohio MQ office give me a contact person and a phone number to call or an email
address. I am interesting in asking a few questions to someone there in hopes of possibly transferring but I need some info first before I go from one problem to the same one elsewhere.
I assume you are assigned number much like a license number that can be verified through the AAMT.

Beyond that, I have no idea.


You can buy adapters for the plugs. As for
the keyboard, I would go ahead and buy a new one. The one you apparently now have will ruin you for other keyboards.
Yes, DSL needs electricitym Modem plugs into outlet.
nn
I use the foot pedal, just plugs into the back of the
computer.  I use the laptop keyboard when in the car, foot pedal, and headphones.   If we are traveling far I also have an inverter that plugs into the cigarette lighter that powers my laptop. 
The yellow cable plugs into the back of your computer and (sm)
the other end into the modem. If only one computer is being hooked up, plug it into the slot labeled E1, otherwise you may experience an occasional error message of: "network connection has become unplugged." I hear your frustration regarding ESL "help" technicians -- Vonage is full of them!
Lilly pads. sm
Yep, not surprising that they have several lilly pads because they're growing.  Matter-of-fact, they have an ad posted on MT Stars.  They do have posted EXACTLY what qualifications they're looking for and the available schedules.  Good luck and I hope to see you happily perched  in my lilly pond.
sponge ear pads
Where do you buy these?  I have looked everywhere including Radio Shack and Walmart and can't find them. 
Any more lily pads in your pond?

You can buy USB touch pads on E-Bay, usually cheap.
x
I can't testify to the steno pads

But when I started I used tapes and a selectric typewriter with 3 carbon copies.  We used to use a scapel blade to correct the carbon copies and then slide a little piece of carbon paper in to re-type the correction. 


I think it started going downhill when the  MTSO's started showing up more and more.  Only because, they cut the wages because after all, you got to stay at home, didn't have to pay for work clothes, transportation, meals, etc.  And you could write off part of your house mortgate, utilities, etc. as long as you had a room that used only as an office.  Everyone bought into it saying they wanted to work at home and thus they bought into the little less in wages that they offered.  I still think there is a distinct advantage to knowing the doc's you are transcribing for.  Working in a clinic or a hospital and getting to know the doc's make it alot easier to look at them and tell them they sound like they are gargling with peanut butter, they acutally laugh, and listen and I found they would make a bigger effort to be a better dictator because of it.  Better dictators = easier to type = faster TAT = less errors = less need for as much editing.  We used to transcribe all day and our work never went to QA (what was QA) QA was the doc complaining about our work which = counseling from your supervisor = getting written up = out the door if you didn't fix the problem.  That was what it was like when I first started 30 years ago.  I didn't have google, I had little notes taped all over  my workstation for those words I had never heard before until they came naturally to me, then that piece of paper was replaced by another one.  I had what I called my "bible" of phrases, etc. certain doctor's always said, no short cuts or expanders, we typed it all out.  That was real transcription.


I put one of those pads they use for dogs size large (M)

under the cat box.  If he misses the pad absorbs the urine, it does not go through the plastic on the other side, and then I just throw away and replace with a new one. 


Gold touch makes a keyboard without number pad. Also the evoluent keyboard has the number pad on th
It is a very small keyboard and has laptop keys which are very quiet and light to the touch.  Almost no noise.
the service that works on our hospital account definitely pads
Many of us inhouse have tried to point it out to the supervisors, i.e. tons of spaces after a header, three or four spaces after a period, using spaces instead of tab button, for god sakes, spelling out milligrams and computerized axial tomography and every single abbreviated term that you can imagine and stuff like that. they even make their blanks verrrrryyyyy long!

Thank goodness the contract with them is going to be coming to an end by March. It just burns us that we get monitored for it, and the outside service does not. They also do not get penalized for mistakes either.
Hillbilly site even tells you how to make your own sanitary pads! (sm)
Okay, after posting before how impressed I was with the websites, I went back and started reading again....so much info!  They even tell you how to make your own sanitary pads!  I don't think I'll be doing this, but I have to say I am loving the cheap, easy recipes.  There are so many that sound really good!  Okay, I'm going back to read more now, but the sanitary pad section just threw me for a loop and I had to come back and share!  Really is very good information though, all kidding aside. 
I keep alcohol pads at my desk to clean the sponges on the earphones.
That takes away the itching and keeps the bacteria away!!


I just love it when our cat plops down on my note pads with my work notes....have to pull it all out
x
wav pedal is a foot pedal that plugs into your

computer so you can transcribe wav files.  There are many other formats such as DSS, but they are all digital voice files. 


I don't think brand of foot pedal is important, but need to know if it is game port, serial port, or USB and how many pins it has.   The majority of them are made by Infinity in some foreign country, but sold by many companies. 


 


So basically she herself is QA?
x
I do basically the same as you, but I will
as I type in Word, and this helps with not having to go back and read the entire document.  I find that if I notice it right away, correct it, then I can move on, and it also helps if I need to re-listen to the term or phrase.  I have also noticed where my auto correct did not expand correctly, and even though my final spell check would most likely pick this up, I tend to be a little more careful with that as well.  I am so afraid to go with an Expander because I'm sort of afraid I'll lose that "specialist" touch you speak of. 
They are basically just saying
we will make your transcription look good like she looks good.

I don't see what the big deal is. Sex/beauty sells everything lately. It's just the world we live in, unfortunately. Every commercial on TV almost has some type of sexual undertones to it and some very obvious.
Basically, yes and no.
That doesn't help much, does it?

They all pretty much perform the same functions, but some have different types of connectors that hook to the computer and/or equipment.

I've got 2...a USB that hooks to my computer, and one that hooks directly into a Dictaphone. I know some other pedals connect to game ports. Sometimes the software allows you to set up a variety of pedals with different connectors.
It is basically just something you have to
make yourself do. I learned this way as when I started as an MT we were on typewriters, so you had no choice.
I didn't find an 800 number, but I did find this number...
1 650-253-0000

C-phone used to call in to dictating systems to receive work. A special phone. nm
nm
I had a lot of trouble with static in my C-phone. I replaced the phone cord and that made a big

difference.  Also, have you tried a different headset?  Also someone told me one time that there is a microphone under your volume control on the right corner of the C-phone.  It's a tiny hole.  If you break off a Q-tip and stick that into the hole that will squelch a lot of background noise and that worked as well.  As far as getting your C-phone service, I heard that Dictaphone is "sunsetting" C-phones at the end of this year.  Meaning, they aren't going to service them anymore as they are considered an obsolete technology.  So, I would contact Dictaphone and see what your options are.


I know very little about Lanier equipment.  I've not used it as extensively as Dictaphone.  Is there a local appliance repair place in your area?  You might ask one of those places to take a look at your equipment and see what they think.  Kinda scary, cause they could do more harm than good, but maybe worth a shot.


Not much help, I know.  But I thought I would share what tiny bit of obscure knowledge I do have. 


I feel basically the same way sm
why waste their time, as well as mine, just to say, "Hey, I'm your new sup"! Come on, if you need a message to figure that out...well, I don't know what to say about that!  Anyways, you're right.  I don't need anybody holding my hand...that's why I work at home!
You are so right - it's basically worthless
nm
But you could basically try 50 lines per sm
report, and go with that.  That is a reasonable ratio with the differing times you sated.  Would add up to about 1250 lines, give or take different dictators, and the ways lines are counted.   Some dictators take FOREVER to dictate 7 mins, others breeze through 3 mins, with lot of lines.
Basically, it boils down to this....
Back in the day, we were seduced!

Now we're being raped.
I agree. I mean as an IC you basically pay
so many write-offs.  Hire a tax professional your first year to see what things you need to write off.  From then on out, a lot of ICs actually do their own.  Employee status simply means the employer withholds tax money, but they also have a lot more control over you as far as set hours and pay for that matter. 
I basically tell them I know nothing about that route (sm)
Like you I was an MT for 7 years or so before I ever had kids. And even then I did not have the chance to work at home, nor would I have wanted to, actually. IMO with our work, the choice, if you have high-need babies like mine, is either (a) ignore the kid and work or (b) work when they're sleeping. Which means I don't get to sleep like, at all, because I had babies who did not sleep much.

I would, and have, done what you did the drugstore clerk. You can't tell some people anything.

I personally have told people who asked me, "I wouldn't. You won't make enough money for the aggravation." I've also told them, "If that was your plan, you should have started 5 years ago so you had all that under your belt before you had kids." Depends on the circumstance and how hateful I'm feeling that day. (blush)