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Serving Over 20,000 US Medical Transcriptionists

It is more of a risk overseas. SM

Posted By: Kay on 2009-03-06
In Reply to: How do you know unequivocally that the - laws will not be enforced overseas?

If some company operating from an offshore country with a "store front" in the U.S., decides to retaliate against Dr. John Doe, and spreads 50 of his patient's medical records over the internet, how easy do you think it would be to track down the so-called contact (whose name cannot even be pronounced) for the transcription company who is nowhere to be found? HIPAA has now power to fine, penalize, or imprison any overseas operation because the HIPAA laws only apply here in the United States. IMO, there is a substantial safety risk in having medical records leave the country.


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ProScript Documentation Services does not send work overseas or employ any overseas MTs. (nm)

use at your own risk LOL
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They're all at risk...
It's called hacking.  It can be done to any computer regardless of which country that computer sits in.
Normal xrays would have a very low risk
of causing infertility these days. Years ago, things might have been different. On the Gardasil issue, the doctor does not have a right to force this on anyone.
There is a risk, but if you have an idea how big the file should be
and you have good virus protection and adware/spyware software, then your risk is minimized.
It would be a lot of added risk to an already risky surgery. nm
nm
Why doesn't Risk Management say something to the docs? nm
nm
at the risk of sounding dumb, what is an ITOP? nm
x
at the risk of sounding dumb, what is an ITOP? nm
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Offshore or onshore - personal information is at risk sm
when it is in private homes. The only way to avoid this is would be to not allow companies to import the SSN in their ADT feeds to companies that do outsource work. It doesn't matter whether it is a domestic MT, or offshore MT, or any other person with access to that information - AMERICANS are dishonest as all get out too. The only information we MTs need is Name, DOB, and MR#. The only people needing SSN info are the billing department to communicate with the insurance companies, no one else in the hospital should have access to it. It's a joke to think offshoring MT is what is causing the problem, it's human nature, people are greedy and want more - MTs for some reason seem to feel they need to blame offshore for this but it's really a copout and just another reason to place blame.

Proud to be an American home-based MT who is HONEST!
Yes, I agree. The risk is too high. Will purchase the cat flea repellant.
dd
Phentermine causes pulmonary hypertension - it is not worth the risk. Prozac - you can go either wa
x
Does your hospital have a Risk Management team or office? Contact them. (nm)
.
My Norton's just blocked a browser exploit with a high security risk...
just now when I entered the main board forum here on MTSTars.  I would like to know what that is all about! 
Sexual predators vs witch hunters. watch children risk becoming predators....

I recently had an awakening about the witch hunt currently going on for one "convicted sexual predator."  Predator first offense:  18 y.o. dating 15 y.o. Dad of 15 y.o. angry and had 18 y.o. arrested.  My grandmother was 16 when she married my grandfather who was 19.  I guess he should have been arrested too.


Second offense:  21 y.o. made copy of nude on internet.  Copy found by off-duty policeman who reported find.  Predator arrested, mother's computer confiscated, 100 y.o. public defender appointed.  Predator had to prove person posing for picture was over 18.  How could anyone do that if they do not even know name of person appearing in picture.  Predator convicted and on probation.  Cannot be anywhere with any children.  No Christmas get togethers with family, no church, must leave restaurant or other public place if children come in, MUST be registered and can be locked up if too close to daycare, school bus stop, etc. and must go ???somewhere if children present in Dr. waiting room etc.  Neighbors informed of sexual predator in midst and regularly egg car and persecute in other ways.  I wish they would round up every photographer and reader who ever looked at girl's breast in magazine and could not prove girl of age.  (National Geographic for instance.)  I find sexual predators abhorrent but think we have gone too far.  Am I the only one who sees the backlash from fear? 


 


 


Stand up and what get fired. Lose benefits and lose my house. Can't risk it.
I wish I could. That is why this business is as bad as it is. We can't afford to not work, so we settle for whatever gets thrown at us.
Also, they could be done overseas..
I proofed Indian work a few years ago and they sound like similar reports--blanks, everything wrong.

For everyone's info, the clinic in town that outsourced to India still dislikes the quality intensely, after all these years, but still uses them because they are cheaper. Go figure.
overseas
The doc that I work for now used to use a service and paid 9cpl.
re:overseas
We could do this, but then we'd have a small choice of credit cards, cell phone providers, computers, toilet paper, paper towels, food in general, entertainment such as cable and internet providers, clothing, tires, and I could go on and on, but what would be the point? The simple fact of the matter is that this is widespread and there's no turning back on it now. Even in our industry we have plenty of overseas working alongside of us. The way I see it, these people have families to feed as well and want to make a living for them as well. I've worked with U.S. companies that employ both American and Overseas MTs and I have to say that they are more than willing to put in the time and effort to get it right. They are also willing to take English classes to do better. I just think it's time that we end this whole caste system everyone wants to push on the MT world. There is plenty of work to go around, instead of pushing them to the side, why don't we include them and help them become better at this job?
overseas
May I ask what company this is? I would like to work overseas as well.
overseas
Haven't decided yet! Maybe Spain
overseas
haven't decided yet! France maybe?
overseas

The system is not accepting the 3-digit password, after I write out my message, why not?


OUTSOURCE OVERSEAS
and you will be begging for work. get ready to brown-nose to get enough money to live on.

good luck. you could do much better.
They have to be using overseas employees...sm
So remind her that  while they claim HIPAA compliance, truth of the matter is that  once the records leave the US soil there's really no protection.
They use overseas labor.
.
how did you get an overseas account in the UK?
x
Has anyone ever lived overseas?....sm

A friend of mine is moving to Italy and I am really considering going with her.  Just wanting to know if anyone has lived outside of the US (not necessarily in Italy, just anywhere).


Thanks


Overseas posters?
I can't find anywhere on the site that prohibts off shore MTs from posting.
jobs overseas
Personally, I do not worry about this. There are plenty of companies who hire MTs purely in the US. For other jobs, just you wait, there is going to be relocalization of jobs/services, etc in the coming years. I already see/read about towns relocalizing. I would never consider going abroad for any major medical procedures. I proudly support my local medical team. There is probably a reason that medical care is cheaper abroad.

With the comment made in this article about importing physicians, does anyone wonder why medical costs have skyrocketed? I am sure a good portion of these physicians have come over here to make all sorts of money versus what they could make in their country of origin. I am sure they would not have left their country of origin if they were doing well for themselves.
Military Overseas

When companies state no overseas applications or solicitations does that include Overseas Military?? I have DSL and we have a US Post office here on base. Curious cause i'm about to start school and want to know it wont be wasted while we are stationed overseas.


Thanks!


Overseas outsourcing SM

I don't know where you have been for the past several years but a whole bunch of people are screaming bloody murder about this to their congressmen/women.  There are plenty of petitions being circulated to put a stop to foreign outsourcing.  Most MTs I know have not only sent letters to congress but have called the senators from their states to complain about this.  My friends refuse to see a physician who outsources medical records - and they ask up front who does the transcription and make it know that their records are not to be sent to a foreign country. 


There's lots of stuff going on.  Do a search on the Web and you will more than likely more than you ever imagined.


Don't kid yourself. The overseas companies are going in at 0.13 and 0.14 now. nm
nm
Overseas jobs?

Does anyone have any sources for info on overseas MT jobs?!  I have been Googling but haven't come up with a single MT position in Australia, New Zealand, Japan, or Costa Rica -- only Saudi Arabia, the UAE, and Dubai.


Thanks.


 


never worked overseas....
If I could get up the courage to fly over the ocean I may have been able to answer this one for ya... :)

But I dont know why you wouldn't be able to take your work with you... you just have to have access to everything you use on a daily basis... Right now I'm away from my home away from home, visiting my sister (and new niece!!!) for Christmas and here I am working away... :)

Good luck!!! and how awesome for your son
Working overseas

If you worked for an American company say in Scotland all well and good, transcribing for U.S hospitals and the work contained in the U.S., BUT if you transcribe for British or European hospitals/doctors, the work contained in those countries, it is VERY difficult.  The spelling is very different.  I was born and raised in Britain x25 years and when I started working here in the U.S. I found the American spelling very difficult - although less characters per word.  British spelling adds a lot.  Just a thought!  Plus the accents are hard too.  They don't say period, they say full stop which sometimes sounds like part of the text, but you have probably already experienced that.  Good luck, it sounds wonderful.


They did not contract an overseas
company. The company they contracted with was sending it overseas.
Just because the records go overseas
does not mean the laws are being broken. Granted, they cannot be enforced, however, if the company doing the overseas transcription does not follow the guidelines, then something might be done. However, unless there are specific cases, you cannot say laws are being broken. I am sure their contracts state they have to abide by our laws.
working overseas

Can a U.S. citizen travel while working for an American transcription company, as long as they have a legal U.S. residence?  Is there any legal reason not to hire someone who likes to travel and visit foreign countries while they work?  I'm not talking about off-shoring. 


 


Can anyone confirm that JLG outsources overseas?
y
I find it hard to believe that the MTs overseas
experienced at MT, but that's just me. These companies are just trying to save money, plain and simple because people in those countries can and will work for peanuts.
Does Transcend outsource overseas?
Thinking of applying with them as an IC.  Anybody with any input?
We had an account that went overseas that when we lost it
one of hte people said they'd be back. Hasn't happened yet and it's been over a year. I always wished they would.
Outsourcing doesn't always mean overseas, you
A physician who uses an MTSO for their transcription work, American or otherwise, is outsourcing. That practice has benefitted most of us, so I assume you just mean offshoring.

Don't you think that eventually foreign MTs will up the ante and start asking for more money? I do. Greed usually takes over and I predict it won't be long before they wake up and see that their services are worth more. If that happens, I think we will see less offshoring because the reason most companies offshore is the cost advantage. I've already seen some of the Indian companies requesting more, i.e., it used to be they wanted only 3-4 cpl and now they are saying 5-6 cpl. As an MTSO myself, I get quite a few emails from foreign MTs looking for work so I am just speaking from my personal experience. (I personally do not offshore and never will.)

There are some companies that offshore because they can't find enough MTs that want to work the graveshift and foreign MTs will gladly work it due to the time difference. That practice doesn't bother me as much as the companies just looking for cheap labor despite quality issues.
Good accounts are going overseas
How ironic!
Overseas outsourcing is here to stay

I've been reading some very interesting posts regarding off-shore outsourcing.  I worked as a supervisor in a large MTSO in the 1990s when this subject was being "bantered" around the office, but it was my mistake that I didn't start taking it more seriously at that time.


As I have seen transcription issues evolve over the past 10+ years, I can think back to a time when, in fact, we had lots of "visitors" coming to our office, looking at servers, etc. in what I quite naively thought were server upgrades.  Some of these so-called "visitors" were indeed of foreign descent.  I lived in the southwest at the time so there was a fair amount of "overseas occupants" and I didn't think much about it.  Now, in hindsight, it's plainly and perhaps painfully clear that this was the beginning of outsourcing.


One thing I will say upfront is the fact that overseas outsourcing companies employ smart and very patient people.  I don't doubt this very concept of $.03 cpl transcripton is very palatable to foreign entities where there is so much poverty.  I also remember reading in some of the transcription magazines around that time that doctors and nurses were quitting their jobs in India to transcribe because they made more money!  I laughed outloud when I read that, but I guess the joke was on us.   I also remember reading ads for medical editors in Saudi Arabia for $40-50,000 with a full housing allowance, but the employee had to sign a two-year retainer agreement.  One MT I knew took a job in Saudi Arabia.  I did hear from another MT who was writing to her that there were huge personal safety issues and she would be glad when her time was up so she could "come home."


If we want to know how persistent outsourcers can be, especially with medical office/hospital administrative staff making critical decisions without actual hands-on experience and think MTs are just "typists," just look at our current situation.  We in the USA don't seemingly have the patience to look at the broader picture and the dollars matter more.  Don't get me wrong but the spiraling out-of-control cost of healthcare has always been an issue and with more sophisticated scanners, research, etc. being necessary just to compete with the hospital/clinic across the street, dollars have to be taken from somewhere and voila! it's comes from  'discretionary funds' called MT.  There is only one very large medical institution still in his country who tried outsourcing in the beginning and when the quality of the work was so poor they wouldn't stand for it anymore, they cancelled the remainder of the "standard" contract and vowed never again to outsource whatever the cost.   To this day, they are still one of the most prestigious medical centers in the world and all transcription is being done in-house.


I truly believe there is safety in numbers and hope I live along enough to see a radical change from off-shore outsourcing to bringing MTs "bread-and-butter" home where it belongs!


Regarding US companies using overseas labor

Maybe we can start by not utilizing their services and getting the word out.


http://www.cnn.com/CNN/Programs/lou.dobbs.tonight/popups/exporting.america/content.html


 


No, it does not. The call center is probably overseas
k
To me too. When did CS start training overseas?
nm
Sounds like an overseas gimmick to me...
xx
Regarding medical records going overseas...

have you ever asked/educated your friends and family about the fact their medical records may be transcribed overseas and their personal information may be shipped over there, as well?


I was talking with my husband about this issue, and he was oblivious even though I have done transcription for almost 7 years.  (He was also pretty PO'd that with all the money we pay for insurance, our medical records could be coming from third-world ESL transcriptionists).


What if every person who went to their doctor said I want my medical records transcribed in the US by US MTs.  While writing to the president is a good idea, isn't educating each and every healthcare consumer a better idea?  I like the idea of a hospital/clinic having to post a disclaimer that your personal medical information is being transcribed overseas. 


I bet then their pockets would get a little deeper and all these MTSOs that are making money off shipping our work overseas would have a lot less business and a lot less power over us.  If veterans hospitals and Washington DC area hospitals cannot send their records overseas, why don't the rest of us have the same rights?  Are the politicians really going to be responsive to our letters if they know their records are safely done in the US?


I think this movement has to come at least in part from the healthcare consumers, i.e., everyone, as we do not have the money or the mouthpiece that MTSOs do.  It will empower the MTSOs trying to keep jobs here to offer better wages and expand their businesses while keeping American MTs employed.