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Serving Over 20,000 US Medical Transcriptionists

Just got transferred to the Amherst office and am wondering what to expect from that transfer.

Posted By: MTMQ on 2005-08-10
In Reply to:

Can anyone tell me anything about how they operate that office. Do you have work in your regular accounts without hundreds of backups or what is the situation.


 




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I think anyone whose accounts have been transferred to Amherst needs to email Amherst and also to
let their supervisors know at their office if it is still open what is happening here. We also have to deal with no weekend pay, no holiday pay, NO WORK so expected to sit around for holidays for nothing and NO WORK and their QA and no blanks situation when we are on 8 accounts. This is an absolutely ridiculous situation and Corporate needs to be made aware of it and if they do nothing then I hope MQ loses all its MTs and accounts for all the blanks and poor quality work that does back to the hospitals. That is always what happens when you do this.
I cant believe it. I was just transferred to Amherst and said how much help they needed this weekend
and guess what. NO WORK. Are these people playing games up there with us and our livelihood. I am getting thoroughly disgusted and I think we should talk to corporate about this. There is no sense to this anymore. There is someone up there that must hate MTs and enjoys doing this. They have to be nuts. Is there someone up there we can talk to beyond these idiots that monitor the accounts.
I have been in the same boat since being transferred to Amherst. I have contacted New Jersey and
spoken with one of THOSE WOMEN and have gotten very little response other than oh we will see what we can do and things continue to just go on the way they were. I think it will take a lot of people calling Human Resources and emailing those 2 women or getting transferred or quitting that will change things MAYBE. Are many people quitting up there in Amherst. I know since my office has been transferred they are quitting now.
My goodness, there are MQ offices crying for help. Gets transferred out of Amherst to Ohio or one of
the other offices. I will do that if they run me out of work at Amherst. I dont plan to stick around long if that happens.
Just DQS from my office was transferred and the rest are getting on DQS before the office closes.
:
Can anyone suggest an office in MQ that is not run like this Amherst office. They are absolutely
pathetic. I wonder how many other MTs are in that office in the same situation.
I dont know about your accounts there but my office was transferred there and since then all the
accounts and people in my office have their accounts running out. It took a few weeks after being transferred there but finally they got all of them because they want that 1 hour TAT on accounts there and that is what they are trying to do. So I dont think it is a few isolated accounts. My office had tons of accounts that went up there on DQS and we are all in the same boat.
Has anyone asked to be transferred out to an office that MIGHT be open for awhile. Is there anyone
in Amherst that is willing to get this situation taken care of or is that a lost cause.
Amphion interview, wondering what to expect?
I have a phone interview with Amphion coming up and was wondering if anyone out there could give me an idea what to expect.  These make me nervous!  Plus, I have a voice that comes across as either a 5-year-old or Mickey Mouse!  I never know how to answer such questions as "what can you offer the co.?" or "why do you want to work for us?"  I think I did well on the test or they would not want an interview??  Any advice?  Thanks!
Amherst office
Maybe we should all call the ofiice this morning and ask them where all the work went to this week end?
office transfer
I have heard of employees changing offices. I agree about DocQScribe and line count issues, but after trying a couple other companies out I decided it wasn't so bad after all. Good Luck!!
MQ-Amherst office/quota

I work out of the Amherst office and have gotten a letter about not making quota for insurance purposes--HELLO--I can not make my lines each pay period if I have no work. I have called and emailed the office numerous times explaining the lack of work, been given more accounts, and yet run out of work but yet the hiring of newbies continues and from what I gather from the posting, all of Warminster is now in Amherst also. After reading the SEC comments on MQ and the money spent on lawyers, contract buy outs, loss of clients and lowser rates, I wonder where we will all end up. With the Atlanta office closing on 9/1/2005, I wonder how many more offices are closing between now and the end of the year. The closing of offices was one of the things mentioned in the disclosure, sorry, the conslidation of offices, termination of office employees, telecom cuts--all ways for MQ to save money. I guess you would have to after spending $18 million dollars on lawyer fees already and none of the lawsuits are settled.


Where will this all end


 


Amherst, I am out of the Atlanta Office
/
Could people in the Amherst office tell me

whether the accounts they work for are local to their area, or do you do accounts that are across the country?  The particular account I work on, I trained with all the ladies on it a couple of months ago on DQS (we all worked on it in another office w/o DQS), and so far, we have a lot of work. 


Wondering if the problem with lack of work just depends on which accounts you work on and not necessarily a problem as a whole.


You mean Amherst has a bunch of liars also in the office. Seems to be the MQ way.
:
They expect so much from MTs but the other office staff
is paid well and make mistakes (x-ray techs, scheduling, etc), be paid full benefits.

What is UP with that?
You would think this office would wise up but guess not until it is too late. I am from Amherst and
I guarantee you I am looking. I pity anyone who gets hired by MQ for Amherst. That all situation is an absolute joke. They need to get rid of the people up there responsible for these problems.
unusual for me too, worried too, not Amherst office nor Ohio

I have asked numerous times if people like the Amherst office but seems no one ever offers their
opinion about that office. Just transferred there and I am sure many other MTs on here work out of that office.
We didnt know it would be like this until we got transferred. I only got transferred within the past
4 weeks. I already have my resume out and have talked to another company. It was okay until the accounts and offices get closed and we ended up at Amherst. I am sure a lot of us are leaving.
Do not work for Amherst if you can work for any other office in MQ. It is terrible. They overload
accounts terribly. We are always running out of work or need to have 8 or 9 backups to get lines in. This is the way it is. There may be a few out there that it is different but I do acute care and was just transferred there along with my office and everyone in my office is in the same boat. Not a good deal at all.
Good old Amherst and couple with their ridiculous QA point plan. They people in AMHERST ARE NUTS. I
hope MQ loses all of its good MTs and then the hospitals can yell about quality and leave. My account just disappeared after being transferred up there and then find they have hired new people for it.
Does anyone on her work for Amherst MQ and how is that office to work for.
:
Maybe all of MQ will be like Amherst or maybe so many of us at Amherst have not work they gave us
other accounts in other offices. They sure overhired but a lot have quit because of no work. One thing for sure, you wont get the truth out of your supervisor.
i got transferred too
it is crazy, never ran out of work until they moved us to amherst, they OVERLOAD bad....labor day wkend was a joke working for them, email on sunday they are desperate for ppl to work, by monday, no work

I Was Transferred
My office did close. My account was transferred to unfamililar territory and I have found this office to be far superior to the one I worked with before. Just 1 example: I was given a backup account when my main account volume was low. I did well with this account, but did not care for it. After several days, I tried my main account but kept getting the message that all requested dictation had been transcribed. After a few more days I got suspicious and dialed in using another MT ID number. There it was! Work available! It turns out that the woman in charge of my account had "blocked" me from getting into it so I was forced to the do the backup account. It seemed that another MT had quit and that left this account short of MTs. Instead of being honest with me and asking me to help out until they hired another MT, she just blocked me from getting in. So as you can see, it was not all that great with this office. When it closed, I felt bad for those who lost their jobs that worked in that office, but I also felt that I could trust the new office to not do that to me again. I was right. They were all shocked and very disappointed that an employee of MQ would pull such a stunt. I have been with this office for several months now and have been treated no less than wonderful. I am sure there are other good companies out there to work for, but for me, I am staying put. However, if you leave in good standing, MQ always welcomes you back, so you are right--what do you have to lose? I tried it, and if you need to test newer waters, I say go for it.
LOL I don't know. I do know they transferred their corporate
helpdesk back to the U.S. because it comprises 90% of their sales. I think it was 90%. The home users have to put up with the offshores tech support. I bought a Dell, too, because I figured I could do my own tech support without buying anything extra or calling them. Shoot, $300 for a computer and printer. They had to have lost money on that deal, right? I don't know if that was right or wrong of me if I'm against offshoring, but I really needed a new computer.

Anyway, you might try Dell's online knowledge base to search for the answers to your issues. Do you think you'd be able to fix it yourself with detailed instructions? What kind of problem are you having? Maybe I can help.
I transferred my glossary, etc to a new
computer.  I found out how to do it by Googling "copying Expander to new computer" or something like that.  I'm sorry I cannot tell you exactly what it says as they are printed at home and I'm on the road.  This works for your dictionary as well.
Has anyone had 8mm or Super 8 film transferred to DVD?

Seems to me it would be a great X-mas gift.  I found one of my brother (now 55+) when he advanced from cub scouts to boy scouts.


I tried to check out a couple of websites, but it's all Greek to me.


Yes, live on W Coast and my acct transferred
over to Amherst. 
Ooops, transferred the 25 years old to your age at the time.
df
You'd need to ask the tech if your abbrns. in ESP could be transferred should you ever leave
s
You purchase the plans which allow so much data to be transferred.
I paid for the $59.99 monthly package, which is a lot of data usuage and have used programs such as Dictaphone ExText and Escription on the road. It seems like someone told me you'd have to pretty much be on it nonstop to use up all the data allowance but you can check it out here..http://b2b.vzw.com/broadband/bbapccard.html
I am a midwife and i was attempting to deliver a baby, face presentation, and transferred to hopsita
was working with doc to try to reposition the baby without the face but wasn't successful and ended up with c-section. happy b-day to her!!!
Have most people had good luck with their MQ office closing and moving to the regional office. Have
things gotten better or worse for you.
Yes, I lost mine. I upgraded the Office 2000 package to Office 2003. sm
I have over 2000 autocorrect entries and lost them all as well as my supplemental dictionary for my Stedman's spellcheck. Lots of grief!

Maybe you will be lucky and not lose anything. Good luck to you.
Might be able to rent one from an office supply or office machine repair shop
s
I gave a tin of toffee for each office and a Lia Sophia necklace to each office manager. ~nm~
x
I gave a tin of toffee for each office and a Lia Sophia necklace to each office manager. ~nm~
x
Office politics. That is why I enjoy working at home. In the office,
people are in other people business. Just mind your own business.
Pay kids work around office, renovate office.
x
from amherst
via email
Amherst
Thanks for that ext. I think those HR people are protected better than actual work in the pool...
Amherst.
X

Amherst

Is anyone out there working for MQ in Amherst?


Amherst
How long have you been there?
Amherst MQ

Yes you may be happy with Amherst, you have been there for 7 years and maybe back then it was a good office to work for some reason your acounts have not been overloaded with MT's. Most of us on the NE, after our offices were closed, we were transferred to Foxboro or Amherst, with our accounts and we were lied to from day one. We were all told that we would stay with our accounts and that no other MT's would be assigned to them, it was just a transfer to another office and really nothing would chance. Well I guess we have all learned our lesson. I have been with MQ for many years and unti I was tranferred was happy with the company. I had 2 accounts, never ran out of work, could get 15000 lines in a blink of an eye and here comes the transfer and all XXX breaks out. Our accounts were all overloaded with MT's and we are out of work all the time, no shift differntials, no holiday pay, no bonus's, but then again it is hard to think about those things when there is no work. It boggles my mind when I am reading these postings and MT's are talking about being in 4 and 5 accts, never mind the MT's that are in 8 or 9 accounts, and I was told by my supervisor that there are MT's that have 12 and 13 accounts, WHAT IS WRONG WITH THIS PICTURE, but yet nothing is done at Amherst, nor is nothing done at Corp. I find it hard to believe that they have are not aware of the comments on this board concerning Amherst but then why should they care, they are all making a nice paycheck, and that includes the people at Amherst and the hiring just goes on and on. I have been there for over 10 months and since then from the postings, it seems like at least 2 other offices have been transferred there also, only adding to the problems. Too many Mt's and not enough work.


Is this a case of poor management of an office, I would think so. My friend was lucky enough to be transferred from Foxboro to MQ Ohio and the difference between these offices is like night and day. Amherst should spent some time at the Ohio office (before it closes, yet another bites the dust) and learns some lessons on how to run an office. All we want to do is work.


 


I would really like to know since the beginning of the year how many offices have already closed and how many will be closed between now and the end of the year and hopefully no more will be transferred to Amherst.


Please, Amherst, just let us earn a living!!!


 


 


MQ Amherst
I am leaving MQ for all the reasons recently posted. Not able to get a good count. Do not understand the logic behind this. I was hired specifically for weekends and nights. There usually isn't much left by then.

AMHERST AT IT AGAIN!
Those 2 are quite a team (K&T that is...) the latest STATS are in....with a lovely note asking us to do MORE than our minimum......oh, by all means...do more....but "no overtime please"....Yeah right!  They would love for us to be chained to our desks 24/7 just to keep everything nice and up to date for them....but when we're trying to work our "scheduled" hours....there's no work!  So tell me girls......why do you demand we work a "schedule"?   Maybe we should DEMAND work!!!! How I long for the days of a PRIMARY and SECONDARY again....I'd really like to tell you two where you can shove your turnaround time - you just don't have a clue...but how could you....you're not transcriptionists!  How dare you ask us to do more than our minimum, when we can't even get THAT in an 8 hour period and then add insult to injury by saying "no overtime, please"....Instead of helping out another region, why not help your OWN region out and give us all back our primary accounts and stop all of this nonsense already. 
Also moved to Amherst
All these different accounts every day - it's so hard to keep everything straight. I am so slow and less productive now - and who is there to call - do you know we got swallowed by Amherst and I have no contact information for anyone. It's so darn depressing!
Amherst/Corp
I know of at least 3 MT's that have written/emailed Corp about the work situation at Amherst and Foxboro and not one of them every rec'd a reply. One of the girls had been terminated for lack of work and MQ left a message on her answering machine to say that she was terminated and to make arrangements to return her equipment. The thing about this is that she had been in and out of the hospital, had made numerous calls  and faxes to Foxboro to update them about the situation, had been with MQ P/T for the last 7 years, so they knew that she was a reliable MT but yet do to the endless lack of communication at that office, they had the nerve to call and leave a message to terminate her. She wrote letters to everyone from the Foxbor office to Human Resources to the President himself and never heard a workd from anyone--so yes I would think that Corp has been told about Amherst/Foxboro but I really do not think that they care one way or the other. Life goes on and they can hire 10 new people to replace her and continue to flood the accounts so that we are always out of work--just like today