I can totally understand why so many people gripe about QA on these boards.
When I was doing QA, I tried really hard to be fair, and to not nitpick every little thing.
Now that I'm back to just doing MT, I am really starting to dislike some QA people. So I just wanted to say I'm sorry for all the stuff I said before, sticking up for QA in general because I see now that there are a lot of horrid QA people.
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Other related messages found in our database Hot debate....I have been using disc for everything....
for over 10 months now and my main account does nothing but spine injections.....either a HUGE lack of communication (MQ?) or disc is just fine by them...not a word from QA or my accounts!! In fact, if you do a Google search for 'spinal disk' you come up with sites with both 'spinal disc' and 'spinal disk', every other one. Better ask you accounts.
obviously you have never participated in a debate.
you have to make an argument for your side. you can't just call people names and win anything but the argument in your own mind.
obvious you have no education beyond 10th grade.
Ah a good debate going like that.
Lemme finish up work and check your link and I as well can find the ones that support my side. No wonder I never make any money at this job, this is way too much fun. Medical transcription is not for those of us that are ADD...LOL
This whole debate is kind of interesting
I can see the point of both sides but I think that you have to go with what you feel is the right thing to do and what you do really shouldn't have any bearing on what other people, the doctors or whoever are doing. Your decision should be based on what you know to be right and you'll come out way ahead in the long run by building a reputation of fairness and honesty and integrity. Congratulations on even wondering about it anyway and not just saying YEEHAW off to the bank I go!!
So annoying to get a good debate going, and then it's gone.
x
Wow! Big debate, reading the replies to this. I believe most....
This was a very interesting query with very interesting responses. I believe most who replied with their numbers. They look in the ball park to me, and the ones who posted sarcastic remarks either don't know what their IQ's are or theirs are low?
Having a high IQ definitely DOES NOT mean that you are superior or well adjusted or happy. Probably the opposite. Personally, I view myself as a (somewhat) total misfit. I say somewhat because I fool a lot of people (including my loved ones) into thinking I am totally normal, when, in fact, I have lots of hang-ups. Then again, maybe other people have similar or worse hang-ups and are not aware of them or have such a high ego they don't care! In other words, people with high IQs can be oversensitive and look for perfection while others with more normal IQs really don't care what everyone else thinks.
Some asked where we came up with our IQ score. I am in my 50s and, back then, the schools tested IQ scores. They would keep the score secret, but my teacher leaked my score out to my parents, he was so excited. It was 137 then. And, with the internet, you can now take a standard IQ test online. My score was still 137 at age 46, but was lower a couple of years ago.
My firstborn, also, has a high IQ at 139, but my two other children with more normal IQs as well as my husband have higher self-esteem. Also, I am an ABSOLUTE TOTAL IDIOT MECHANICALLY. WE ARE TALKING TOTAL NO LOGIC HERE. CAN NOT TURN ON THE TV(digital with black box), OR OPEN ANYTHING WITHOUT THINKING *LEFTY, LOOSY, RIGHTY TIGHTY.* And I only learned that recently. What a blessing.
Seriously, even Einstein couldn't remember the way to get home and forget to..like..put on his socks or bring his lunch. Help! No, I am not comparing myself or other posters to Einstein! Just stating that a high IQ does not, in any fashion, spell success or personal happiness. But, yes, it figures to me that MTs, in general, might have higher IQs and want to hide out at home typing technical reports.
Bologna. There wasn't a debate
until you started one. I questioned putting in a note that a patient smelled like manure. I have nothing against manure or farming or anything of the like, but I had a *gut reaction* it shouldn't be in here because it had NOTHING to do with the medical note. I asked, and the doc said leave it in. Point is...I don't question manure but I questioned whether it belonged in the note.
Digging a little deeper into the CMT debate -
- I think 'CMT preferred' is ALSO another way of saying, 'MT's over 45 need not apply'. Sounds like age-discrimination to me, since most MTs who don't feel the need for a CMT were transcribing as a profession when the CMTs were still wearing Pampers.
I don't understand this whole QA debate in the first place...
or why so many people dislike QA....I do both MT and QA...I just don't get it...
Out sourcing...long debate sm
Oh, and yes, outsourcing will collapse in times to come when the financial divide reduces among nations, especially once major unions like the EU are formed. Moreover, research indicates that it's more of a hassle to manage and offers only marginal cost reduction.
DM
November 11, 2008 09:02 PM
Outsourcing is what caused the demise of the United States economy, in my opinion. The rest of the world depends on the U.S. economy; listen to the news. Multilingual for the U.S.? Realize we are from different backgrounds, but in the U.S. English is the official, unofficial language. In the U.S., learn the language. Reap the benefits but can't speak the language? Automate Spanish and French for our bordering countries but beyond that? I have had very bad experience dealing with customer service reps from another country. You can't even understand each other some of the time. Ask them where they are from and they mispronounce the name of the city and state. Ask them their name. Fake one given. Very misleading. Our country in the last few years has gone downhill economically--lost jobs, lost homes, medicines unavailable for those who need it, because they cannot afford it, etc. Keep people in jobs in the U.S., and the U.S. will do better economically, hence the world would do better economically. Worldwide recession did not start until after U.S. failed--the trickle effect. 24/7 coverage? Pay people enough, and they will work. Heck, at this point, pay them anything and they will work the off shifts. Some people want the graveyard shifts. Americans working in America who aren't bilingual in certain areas (Texas, for example) can't even get a job at Wal-Mart. Think about it. Outsourcing was our demise.
julia
November 11, 2008 09:06 PM
I agree that stopping the outsourcing would be better for the economy since Japan blamed its problems on outsourcing and temp agencies 2008.
Gail
November 11, 2008 09:59 PM
In our big publishing company, help desk and infrastructure support have been consolidated and outsourced several years ago, with disastrous results. Since then, we have had to deal with extended production-critical outages, with CSRs who don't understand simple technical words that everyone in U.S. knows, and with CSRs whose heavy English accent is no good for any kind of customer support.
Observer
November 11, 2008 10:45 PM
It is of course expected that someone from Nuance Communications, which makes IVR software, would be in favor of automated response systems, which drive their revenue. And of course Nick Sharma would prefer outsourcing to India. What are needed are neutral viewpoints. If customers could get a choice of country (Press 1 for U.S., Press 2 for India), when they call their support line, this would make clear what customers prefer.
My issue with outsourcing has nothing to do with the call center agents themselves. My issue is with the executives who implement this solution without thinking it all the way through. They are puppet masters, walking off with all the money on the backs of their employees. Their only concern is the bottom line, the shareholders, and their yearly bonuses. Customer satisfaction seems to have taken a back seat to greed long ago, and outsourcing is merely one facet of this big picture. Don't blame the tech in India who's busting his ass for next to no money to feed his family, just like us "high-and-mighty" Americans do. Blame the executive who hasn't spent enough time and money on training these people, sending them to English class to speak and write clearly, and not paying them enough to get the high quality people that they need to man the call center.
if you can't debate, destroy! bush cronies do the same! GEEZZZZ!!!! What a heated debate about homeschooling!...
Man, this is surely a hot topic! Everyone certainly has their own opinion. In the end, you just have to do for your child what you feel is right. Each child is so different, and you are the only one who REALLY knows YOUR child. Some children flourish in the public school system. Some do not for whatever reason. My first two childen went to public school.
My third (ADHD) WANTED to go to public school, but just couldn't handle it, no matter how much medication and how much counseling, and ended up being homeschooled through the internet for 6,7,8, and begged to try the 2,000 kid high school, so she did. Total disaster. Constant phone calls from the school (same as in grade school) and a 1.6 GPA. She then went back to homeschool through the local alternative school, got a 4.0 GPA. Begged to try the high school again for Junior year. Even worst disaster. 0.6 GPA. She flunked everything she couldn't bring HOME to do. Flunked floral design, basketball, swimming, ceramics, band. Passed all the academics, English, history, science. She is now back to homeschooling through the alternative school, but is allowed to go to the high school dances and walk down the isle for graduation, so she is not too unhappy with that. Good luck to you, whatever you choose.
Why do you take everything so personally? It was a debate about line counts. Now, if I were to say
you were rude, crude, and obnoxious, I could see where you might feel defensive and take it personally. I think the harshest thing I've said to you so far is that you were "stretching the truth" and that you were "misleading people" when you failed to divulge that you work 12 hour days and count gross lines.
Quit being such a cry baby.
Just skip over it.. A little lively debate spices things up.
c
I totally agree with you. Had a long debate on this this morning.
being forced to carry the financial "responsibility" for those who can be responsible for themselves! Not to even account for the lives of the rescuers that they put at risk. Get the HECK out of Dodge!
Uh yeah, in a debate there's usually defense and an offense. Hence someone is always "on the
defensive." I simply posted my opinion about non-compete clauses and my experience with an untrustworthy service and how I handled it and then I'm called unethical and unprofessional. That kind of puts me on the defensive, dontcha think? Kind of begs me to defend my actions... I second that.. That's what makes America so great... vibrant, spirited, even heated debate.
xx
From the other side
I know how you feel but one day before you know it there'll be no slamming doors, no one talking (or fighting) outside your office door, no one interrupting you, the dishes will be done and the house neat with nothing else needing to be done. Send 'em over to me for a couple of hours. I used to couldn't wait for some peace and quiet but it really isn't all that great after all. Sign me....missing the young 'uns.
On my Mom's side
a cousin actually got a call from the Jerry Springer show wanting her, her husband, and live in YOUNG boyfriend to be on a show. NO KIDDING!!!!
Send the cards, by all means, but don't court work with it. Do the soliciting after the holidays, as you had originally planned. I betcha some of those folks will remember the wonderful holiday card from you!
I think you already know this or you would not have put up this post asking advice. Right?
Enjoy the holidays, wish others to do the same, and then attack! LOL
On the plus side...
I think Paula's hair is better than ever...thank goodness. That's all I have to say about her. ;o)
On the other side of never ..
where else?
Another side.....sm
Although I do agree with everyone that has already posted about this field, I do have quite the opposite story. I worked for the government for years when I started having my family. Worked out okay with my first child because I worked nights and hubby worked days and she was always with one of us (which is always an option you could consider). But when I got pregnancy with my second child, I knew something had to change and I knew I had to make close to the same money I was currently bringing in to keep the household going. I took a course from At-Home professions (not recommended). I took this course at home through my pregnancy while still working. I was then hired by a local clinic to do their notes at home, which I did for awhile as I continued to work nights. I had the baby and while on maternity leave, I started really sending out the resumes and doing followup calls. I then landed my first "real" job as a medical Transcriptionist from my home office. After a couple months, I felt secure in putting in my notice with current employer and the rest is history! I have been doing it ever since, 14 years now, in my home office. I do have to say though that if it wasn't for Sandy, the transcription manager, I would not be where I am today. Through her patience and guidance, I learned more from her than I did my course, so I was one of the lucky ones at that time. If you are really serious about giving this a shot, I would recommend Career Step or M-Tec for you schooling choices. You can take these courses at home. Companies will hire you to work at home right out of your schooling from these two schools. Be prepared to work hard...there is a lot to learn, but it CAN be done. I still learn something new every day 14 years later, but I am so thankful I was and still am able to be here for all three of my children. Not always easy, but very doable!!! I average about $18 an hour. Just another side to consider. Best wishes to you and congratulations on your new baby! Enjoy:)Way to go...see in side.
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Only thing I can think of is if they are thinking you have dial up, because you could not be connected to internet and phone line at same time. Unless they are paying for the line and they want a separate bill.
You have your regular phone line, if you have one for your every day calls and for work calling. Your c-phone connects to phone line so you would have to have a phone line available to you for transcribing continuously. If you plan any contact with the outside world you would want to have a second line.
I have 2 lines but use one for my computer and the other for calls. When I use my C-phone, I use the computer line too so my house line is still open. I have phone line and c-phone plugged into a dual jack then to the computer so I never have to plug/unplug it.
People say I call you all the time but your phone is always busy. Normally these are folks I don't want calling me. If they new me they knew to call the correct number! So, maybe they just want you to have a dedicated line. If it is local see if they will pay it. Hopefully that was not too confusing.
I am on your side!
I am not a slouch MT, but I have seen a great deal of them. Then they come on this board and anonymously pick away and ridicule. My idea of a perfect world: Hospitals would have to have their transcription departments on site. Then there would be no outsourcing, no offshoring, and those who aren't so sure of what they are doing could ASK someone who DOES know what they are doing, like QA lady, and the report would be correct the first time and everyone would be happy except those in India who call themselves transcriptionists and I personally could care less if they are happy or not.
From the other side...
From the other point of view, I struggle with this issue a lot. I have a certain mental illness (I'm actively being treated and am as well medicated as I ever have been) and I know that sometimes when I start to slip and my anxiety and paranoia get really bad, I am just convinced I am going to die. Every little ache, pain, twinge, sneeze...I'm sure it is a sign of something fatal. Somewhere in my head I know I am being irrational, but my brain takes off without me. The fear is almost paralyzing at times.
I'm not trying to be dramatic. I'm just saying how it is for me personally. And I wanted to point out that not everyone with this problem is just doing it for attention. Some people really are ill.
Side to side.
aaaaaaaaaaaaa
I know an RN that did this on the side
She makes the rules up as she goes along, gives her MTs incorrect information that goes against AAMT BOS. Unfortunately she hires alot of newbies and these girls are being trained incorrectly. She would NEVER survive doing a hospital account and only has clinical transcription. Her company is so out of date they still use tapes. It's like working in Mayberry, RFD!
other side of it
I thought of that after I posted the first time. You're right - it depends on if the VR system is coming from the hospital or the MTSO. Sometimes the hospital is not aware and the MTSO is just taking a bigger profit by shorting the MT. I would say sometimes it is the MTSO just trying to get bigger profits by forcing MTs into VR and sometimes they feel compelled into it because the client says reduce your rates or lose the account to someone else.
Whose side are you on?!
Bashing an MT with a legit gripe and comparing it with a $5.75/hour unskilled labor job?!
The reason MY JOB is so difficult is because doctors have a sense of entitlement to make an MTs workday a living h---, and thanks to brown-nosers like you they CONTINUE to make nearly impossible demands.
Another thing, you sound like an impossible demanding customer thinking everyone should kiss your foot in the McD's line
However, there's a flip side
The company I work for actually lost a large hospital account because THEY wanted to go to VR and we wouldn't!
The down side to homeschooling
I have personally seen kids that have been home schooled and become "out of touch" with society. These kids ultimately end up having "culture shock" when they are out in the real world and around lots of people.
I know of several kids that were home schooled and when the parents decided it was too much and they sent them back to school the kids were "THRILLED!" During the home schooling process, the kids became disengaged from friends and became loners.
Again, this is my own personal experience that I have witnessed through friends.
and after spending 3 days in a log cabin out in the middle of nowhere with my family for Christmas, I was reminded once again of that old saying "girls rule while boys drool"! It was a beautiful Christmas with all the extended family ,but being the only girl out of 11 boys, I am an expert
as a side thought (sm)
remember to say "I love you." Also a hug goes a long way! Our kids do the ewwwwwwwwwwwwwwwww mom and dad when they catch us in a hug. It's not a bad hug or anything, just an I love you hug. We think it's funny, but I'd rather them remember their younger days of mom and dad hugging than not. I don't have those memories of my parents because they didn't show affection.
I have in-laws in their 90's. They live about 3 miles from DH and myself, and 8 miles from their daughter. They have another son, who lives about 2.5 hours from here, apparently they moved that far away because MIL always expected that son to come over every weekend if they lived closer.
So my husband cuts the grass, cleans the gutter, shovels the snow. Even though they can't walk outside the house in the winter because they are so old, they are right on the phone the minute he walks in the door at 4:00 p.m., "nicely wondering" when he can come up to shovel the walks?
Last year, he came home with some talk about how I was supposed to go up at 10:00 to check the post office box. Seems they had some meds that were coming in the mail and if they weren't in the mail that day, they had to call the doctor and run into the drugstore to get some. These are people who can't think out of the box. I mean, the ONLY option was for me to go up there at 10:00 to look in the darn box. They couldn't call the mail order pharmacy, they couldn't call Cheryl, the postmistress to see if it came, they couldn't ask the neighbor who was going there anyway to see if it was in - no the only thing was for me to go up there at 10:00 to check the box. So I called sister in law and asked what this was about. She asked me to go up and check the box at 10:00 (not even asking if I was available - I mean what if I was having a tooth extracted at 10:00?) and when I told her I couldn't, boy did she unload on me! About 20 years worth of resentment came spilling out. Get this, sister in law doesn't work or have kids but boy she sure doesn't like changing her schedule to take care of her own mom and dad. She's got too much to do so I'm supposed to do it? Even with a business, and 2 school age kids? She ended up calling me a "selfish b****" and formally declared "World War III." She then told my mother in law she couldn't "babysit" my kids anymore (what's to babysit with a 10 year old comes over to watch tv?) and did other nasty things. So, according to her, I'm doing nothing and I SHOULD help, but that's not my take on the situation. If these people have three grown children, two of which do not even work (the big brother is retired) and the three of them can't handle it? Sheesh. Not saying that's your situation but there might be some of the same stuff in there...
on the flip side....
Howver, tonight I have spent the longest time on a very long dictation for the absolute worst dictator. Not dreamy--a nightmare! Although I was dreaming of stranguling him through the internet connection--ah if only. Oh, my nerves are on edge now and he was the last one it looks like for the night. What a horrible way to end the night. Maybe a few more will filter in so I can forget him.
I would go for the money and keep the side job because---
things change really fast in MT these days. In either job, you could be out of work within the next year. I'd start stashing some cash.
No, they are on the other side of the country
xx
if you get sound out of one side sm
of earphones. Does anyone have any suggestions. I tried other earphones and the same thing. I check volume etc.
TIA
wow! what side of the bed did you get up on today..sm
meeeoooowwww!!! ppfffttt!! pull in your claws. geez she isn't trying to take YOUR job away!
side-swiped
It must feel like being side-swiped. Unfortunately between the venture capitalists running things for some companies behind the scenes and the number crunchers you never know what they're up to. Let me know if you're interested in a better company. Thanks.
The other side of the coin. sm
I started out in an ortho office as a medical assistant for which I went to school for one year. That program included transcription, but I was a total amateur coming out of that course. At all of it.....front office, back office, MT, insurance filing, all of it. Had it not been for the gals in that office teaching me as we went along, I would never had made it.
The MT there was on her own with four docs and they then added a PA not long after I came onboard. She often had to have someone come in part time to catch up. She mentored me and because I was going from job to job and not always transcribing, it took quite a while, but she almost made it her mission to make sure I became proficient. The next time she took a week long vacation, I filled her slot. This was about 6 months into my job there.
God bless that woman. I can still type ortho all around and it all started not with that course, but with that gal.
Give the girl a chance. It won't take long to see if she's going to be able to swing it or not.
Good luck.
get up on the wrong side of the bed??
x
the flip side
Be thankful you have the information to verify the correct age. :)
If you can't see the right side of report
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I used to couldn't wait for some peace and quiet but it really isn't all that great after all. Sign me....missing the young 'uns.
