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QA should be used to teach and aid in the process of MT'ing sm

Posted By: MTQA on 2008-12-22
In Reply to: Now that I'm on the other side of the QA debate - Ex QA

Not to pick apart and make the MT feel inadequate. Does it really matter if there is a comma missing....not really. The report still reads the same and is a technical document.

QA should be friendly and helpful, at least that is how I try to be in my QA position. We are in this together not against each other. We have the same purpose....to make sure that patient has the most accurate record possible. We all should work as a team, in my most humble opinion.

Happy Holidays Everyone!


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Looking to get into MT'ing
Could you please recommend a reputable company that I can get involved with to begin doing some medical transcribing? I am eager to get started. Thanks.
Maybe this is the same Busy MT'ing who will be getting a
Bachelor of Science degree in December and is going to go on to medical school. Obviously, not as happy with job as  would like for us to believe.
MT'ing in a nutshell

1.  You must be able to be alone alot, or else you will get very lonely.  I myself love it most of the time, but there will be a few days where I long for co-workers, happy hours, and gal pal'ing with colleagues, but then i'll quickly sober up and remember the backstabbing, office politics, all women in the office pms'ing simultaneously...I would rather be alone than deal with that even one day out of the month. 


2.  You have to be disciplined.  I am, but not to a fault.  There are still at least one or two days out of the pay period where I immediately "start work" by daydreaming, surfing the internet, checking email, chatting, float from room to room aimlessly.  You have to be on time, every day, ready to work, or else you won't make any money. 


3.  Get ready to justify being an MT to just about EVERYONE in your life.  Many people do not think of this as a "real" job, which I cannot for the life of me get over.  Its not respected, even though i'm very proud of my profession, and able to support myself soley on it, have a few hobbies and manage to go to school, and plan on buying a house.  


4.  This is THE most important...KNOW YOUR STUFF!  Research, never guess, if you cannot understand a word.  You will learn so much and will become that much better in the long run. 


I dont know if the girls can add anything else, but those of the double edge swords we deal with.  Good luck


TO BUSY MT'ING
Pay no attention to some of these people... they were abused as children. LOL
For busy MT'ing
You're quite sanctimonious, but not particularly smart. Since MQ's requirement for FTEs was never for hours, but rather 12,000 lines per pay period, AND the fact that FTMTs only get a per-line rate, what difference does it make whether they get 12,000 lines in 10 hours or 50? Does MQ plan to pay an hourly rate to go along with the line requirement? If not, why is there a new standard? I know you're a bulk producer -- as I have no way to know whether the quality of your work is as good as the amount, and assuming the QA is the same low caliber it has always been, they would never notice your errors anyway -- I'll assume you do nothing but easy accounts all day and never look anything up -- in any event, the new hourly requirement does merit questioning. MQ needs to pay an hourly rate if they are going to start a new hourly standard for FTEs. Period. Nothing unreasonable expecting they should do so. Also, YOU have a choice. You can ignore the posts -- stop reading them! You're righteous lectures are a tad tiresome. As of now, I am done reading anything YOU post.
MT'ing isn't all about speed, although...

of course it helps to type fairly fast.  However, there is sooooo much more to it than just typing speed.


That being said, my own speed without using any text expansions isn't nearly as great as some mention here.  I tested using expansions recently and hit well over 200 wpm.  Thankfully, I am able to use a text Expander while working . . . otherwise I might starve to death. 


In all my years (20+) of MT'ing
I have never had a job that followed BOS. I have a copy of BOS 2, and I think I have opened it once or twice just to peruse it on my own but not for the account on which I work.

That being said, it would be much simpler for we MTs if every facility followed it. I've had some truly bizarre account specifics where following the BOS guidelines would have been much simpler, lol!
Really more stressful than MT'ing? nm

BUSY MT'ing is a mole, I would bet on it!
She sounds like like one of my supervisors.
MT'ing since 1998. Just turned 30

x


Busy MT'ing--please email me if you don't mind...

I've included my email address here so you can reach me.  I wanted to chat with you for a second, if you don't mind....and just so ya know, I couldn't agree more!! You have hit the nail on the head! 


Busy MT'ing...you took the words right out of my mouth...sm

Great advice.  Attitude is everything.  It brings to mind a quote I read not too long ago... 


"I can't change the direction of the wind, but I can adjust my sails."


Oh yeah, I am Bwahaha'ing all the way to the bank (nm)
x
Advice on brand, RAM, etc. to load MT'ing software on.

Needing to replace my old computer for a new one. I need to get a really deal on a really fast computer. Help, please, with your experiences.


those who can't do....teach

There is  a HUGE difference between reading what someone else has already deciphered versus being the one who is deciphering it at 140 words per minute.  The bottom line is that we all make mistakes because we are paid on production - not because we are ignorant or guessing or whatever unprofessional nonsense they choose to call it.  As for the comment about not spelling physician names correctly (cities, schools, etc.), we do not get paid by the hour to search for these things - QA people do or they are getting paid for lines they do not type to compensate their time.  There is no cause for unprofessionalism or personal attacks.  I do not appreciate commentary.  I don't appreciate remarks about punctuation, grammar etc. particulary when it comes from someone who doesn't understand what an independent clause is, a complete sentence and so on.  Passing on their infinite wisdom because it is what they "were taught" isn't valid - back it up and I don't mean with the BOS, which basically boils down to someone else's opinion.    I find the QA people contradict themselves left and right, contradict each other, contradict the account manager and most importantly contradict account specifics, and some contradict the doctors themselves.   Very few have come across my path that were friendly, helpful or even knowledgeable.  They just often have misplaced confidence in "understanding" the word no else can...I find it better to err on the side of caution if it is a word of substance; if it is not, move on.  Perhaps, QA should respectfully mentor the newbies, give feedback to MTs who make repeated mistakes and otherwise take a supporting role in helping MTs to produce quality documents, instead of getting into a p1ssing contest. 


How do you teach someone s/m
who has been typing since age 16 to now only put 1 space after a period instead of 2? That's going to take a LONG time to break that habit.
Busy MT'ing never answered the question of how many hours she works in a week.
It's not that we don't believe, necessarily.  We'd just like to know HOW.  I'm sure most, if not all, of us think of ourselves as somewhat intelligent, fast typists, educated, experienced, motivated, and capable.  Those are pretty much givens.  However, there's got to be a secret that we don't know.  Is it the work type, platform, keyboard, expander, account type, national or local, big or small MTSO, clinic or acute?  If we have the same tools available to us, why is there such a disparity among earnings?
YOU, Busy MT'ing, are one of those that fail to reach mature conversation when you mockingly add
x
some one should teach them grammar
nm
I teach classes online.
nm
What was wrong with trying to teach them when they were young?
I learned to dust, wash dishes, clean my room, etc., when I was about 5 years old, and it was part of our routine. Every week our chores would rotate and as we got old, we learned more. Same thing with cooking. You obviously let this go too long but now is the time to change it, not when you have a nervous breakdown.
There are schools that teach you the business in about...
6 or 8 weeks, not quite sure.  But the idea of expressing anal glands on the dog just sickens me.  I love dogs, but I couldn't do that nasty little detail.  no way, no how.
We teach people how to treat us - I would not put up with this.
It seems this arrangement no longer works with your schedule. If they say they need the work now and you cannot do that any longer then you need to let them know why. Best of luck to you.
I think it is all about your beliefs and what you teach the kids...sm

We do let our kids trick or treat, as stated before.  However, it is all just for fun (and candy) for them.  I think it is all about what you teach your kids.  I see what you are saying about Christmas, I actually can't stand it when people celebrate Christmas who don't believe in God and Jesus.  But I guess someone could say the same thing about me (for "celebrating"Halloween without "believing" in what it stands for).  I think I am confusing myself!!!  All I think that matters is what YOU believe and what you are teaching your children. 


 


However, now that this subject has come up, I am going to do some more research on Halloween and possibly consider the idea of a "fall harvest party" or something like that.  I do like that idea, so thanks for letting me explore other ideas!!!  I never thought that deeply about getting free candy from the neighbors!!


teach pronunciation in med school?

how in the heck does one become a doctor and pronounce things like:


ex-zeffer (that is, Effexor)


cla-mit-tra-zol (rather clotrimazole)


tur-bun-ins (how about turbinates!!)


makes me crazy...er.


When you teach your child about the Golden
x
Teach a newbie to fish
I don't think it helps them. I started looking at the Word Help board after I read a post earlier this evening about the low-level questions newbies are wanting answers for. One was something like "vigomatic...this is somewhere on the head." Are you KIDDING??? I couldn't believe it. I think it would serve this person much better to give him/her some ideas on how to find the answer rather than to just give the answer away. Just giving the answer away is not really helping them learn anything. It's just letting them copy your homework.

What's that saying? Give a man a fish, feed him for a day. Teach a man to fish, feed him for a lifetime.

In the earlier discussion I mentioned, someone thought posting on the board (in a virtual situation) was the same thing as asking a teacher for an answer in a classroom situation. Well, I think a great teacher in a classroom situation would do the same thing; i.e., point the student toward the dictionary or the encyclopedia or whatever, not just give away the answer.


I really have to wonder how someone can end up as a working transcriber & not know, or at least have been exposed to, the word "zygomatic" at some point. How did this person get a job? Scary, especially considering how protective we are of our field and how much better at it we think we are than anyone else on the planet.

There are no shortcuts. Every great working Transcriptionist has had to look everything up, has had to go through the unbearable period when getting through one report was like swimming through concrete. Are newbies these days under the impression that there is another way? Because there isn't.


In the process
Some of us were VERY HAPPY with Medquist until recently, complaining right now is a way of seeing what is going on to figure out the best solution. Support is another reason. When you are with a company for YEARS and you come to the realization that it will soon be over, who in their right mind is not effected emotionally and discussion is good for that. If you can't empathize with that, I would thank you to please just ignore us.
I'm in the process of looking for another job (sm)
How long did you use their plan before they did this to you?


I am in the process.....
of making this transition now.  I am taking the AAPC home study course with tuition help from my employer.  Sorry I can't answer you questions at this point, but I hope to be able to in the near future.  My goal is to sit for the CPC exam in 6 months.  A lot of coders do work from home now, especially in the hospital setting, and they are paid well.  I talked to a coder about a year ago who was working from home for a local hospital and at that time was making $21/hour.  She was trying to encourage me to do the same.  I am told that coders for physician specialities make much more.  Finally, I am taking steps towards making the change.  Hopefully, I will have some great information to post next year! 
i'm in the process right now
of working at a new job (worked there briefly previously) but i want to be sure of what i'm getting into also. my plan is to get more comfortable with this new job and then give notice to my other place of employment; would like to go to part time and then if this other job works out as well as i would like, eventually stop my other job completely. i hope that made sense to you. :)

only trouble is, at the moment, i am exhausted! ;)
I know what you mean, I am in the process of - sm
training to be a school bus driver. Granted it is not a lot of money $12K, but it lessens the pressure on me for an IC income. Plus I am getting vibes that my MTSO is going to lose their contract and I will be out of a job. So if that happens I will have the bus gig to fall back on. I still plan to do MT but on a much more PT basis (from 9-2 each day), no more nights, maybe every other weekend, and reclaim my life. My kids will be much happier I know to see more of me. Good luck to you!
I'm in the process of doing this (sm)
You can get an Intellimover and transfer files.  You can copy your files onto a CD, which is what I'm doing.  For EXText, you'll have to be reinstalled by the IT person.  Hope this helps.
When you said I'm now in the process
of working my way up a little higher on the ladder, how far can you go on a transcription's ladder? That is a fairly laughable sentence unless you plan on opening up your own place and having transcriptions to work under you. The MTer job does not keep going and going unlike other jobs. You know no raises like other jobs, no advancements because where do they go. Your sentence makes no sense. These posts here are about as bad as the ones below, don’t really see any difference except realistic in 1 place and sorta haha in the other one.
I teach and I make 20.00 per hour. Not that great
but nothing to sneeze at either.  I teach community service classes (medical transcription, anatomy physiology and medical terminology) at a local college.
In our Sunday School class, now we teach!nm
x
I would think the school could fire him if he can't effectively teach- sm
and the kids take advantage, etc. It is for his own good as well as everyone else that he can hear. They make hearing aids so small now, vanity is a big price to pay for not being able to hear. I would think though that the school would have good cause to can him though IF he does not try to work to the best of his ability and if hearing aids help him to work better than he needs to do it, no one is going to make fun of him for wearing them (he's a big boy anyway I'm sure he could take what the kids can dish out), I would think he'd have more trouble from the kids without them. Good luck in making him see sense.
I get the no deodorant part - but what did his mother teach him?? (sm)
May be an old wives' tale, but I've always heard that if you never start wearing deodorant, you'll never need it. 
FINALLY got it - Guess you can teach an old dog new tricks! THANKS!!

I DO call you a crook. Do you teach your kids
x
teach and guide, start my own school? sm
I guess then they should take the Word Board off if teaching and guiding is a "no no?" Difference between teaching and just telling somebody something they can look up for themselves.

Yeah I am into books! Not too slow if you know what you are doing! Still do 250-300 lph with accuracy which is more than I can say for your post.
This is the process I use and seems the most productive
When I get a bad dictator, which is 70% of the time, whether it be one who rushes, one who mumbles, an ESL, or one with a bad phone line, i'll type the report quickly, leaving blanks, just to give it a dry run and an overall feel for what its about.  Then I go back and listen carefully, research if needed, and fill in the blanks.  With this, about 75% of the time I can get ALL the blanks.  I don't obsess over something too much the second time around.  If its an easy dictator, I'll go through it slowly and carefully one time and send it on its way without rereading. 
The training process

>>>you end up fixing things like changing "were" to "are", "a" to "an", that kind of thing. 


Like I said, it's all in the training process, which includes ar-ti-cu-lating correctly. You have to feel the words form in your mouth. If you don't, you're going to have errors like these. Also, did you use add phrases to the vocabulary? You sometimes have to do that. What about the microphone? If you used one of those right out of the box, that could be the problem. And your sound card? Did the program analyze thousands of documents? --- You can't just install the program and off you go. Like many an expansion program, you have to put time and effort into it ... but the gains are worth it (at least, they were for me).


>>>Easier in my opinion to type from scratch,


It depends upon the individual. If you're a relatively fast typist (100+) who can remember ten of thousands of abbreviations, or you're a whiz bang with ST or IT (which still ultimately requires memorization) you're certainly not going to benefit from the program aside from alleviating any pains and discomfort you might have as the result of RSI. But to those of us who who aren't whiz kids or are experiencing physical discomfort from years of clicking the keyboard, VR is blessing.


>>>not to mention that you are usually making half what a normal line rate is to do VR.


I can dictate and proof an average of 350 lph. Multiply that by 7 hours in a day.


in process of new addition
VINYL/congolium (spelling?) all the way. We had ceramic tile and it was a light color, stains, slippy but most of all COLD. We love the congolium flooring (nice vinyl) we put in and are doing it on our new addition.
We are in process of developing a new..
search module for forums. You will be able to search forums in a better way within next couple of days. Thanks, Webmaster@MTStars.com
Application process
Thanks, MTMommy, for your encouragement. I will do that from now on.
Application process

My apologies if posting on wrong forum, but I am beginning to get paranoid and am wondering if I'm not doing something correctly.  When I respond to an ad on MT Stars, I click on the "Apply now" button, fill out the boxes appropriately with MY email address, etc., and then click "Submit."  It tells me it has sent the message to the "Desired recipient" (employer).  Am I doing this correctly?  I have applied for so many positions, am an experienced radiology MT with 30 years' experience, and am having a hard time accepting the fact that absolutely no one is responding to my applications. I've tried Keystrokes (needed 15 MTs for rad) and others.  I check every hour to see what new ads are posted and respond within that time frame.  I know it can take a couple of weeks or longer to hear anything, but when I hear that others hear back the next day I have to wonder if I'm just not performing the application process correctly.  Any feedback would be appreciated.  I'm getting worried and cannot find work.  Thanks.


application process...
You need to go directly to the websites of different employers. Spheris.com medquist.com, transcend.com, etc. Then you can fill out an application directly from their site. You are a dream for any medical transcription company, being that you have 30 years experience. Don't get bummed out. I promise you will find something. Just go directly to the employer's website's.
Am in the process of leaving a job right now, and it's a very

I am also in the process of researching this. So far, (sm)
I have learned that the Core Duo is the best for running the new Vista. As far as brand names, I have never been happy with HP with their desktops, so I think I will just skip over their laptops. I love Dell products and have always had good luck with them and their customer service (I know some have not, but I have). However, both Toshiba and Sony Vaio have been recommended to me and I am looking into them right now.

Please post anything you might come across, as I am very interested in the responses to your question.

Have a great day!
What do you think of the job testing process?

I've been taking tests because I'm looking for a new job, and man, these tests take a lot out of you. For lots of companies, you have to take a screening test, an objective test, and a transcription test. If you take a lot of these for several different companies, it can be so tiring.


I wish that companies would shorten their tests. Half the time you don't even hear back from these companies anyway.