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So is it just DQS accts that are out of Amherst?

Posted By: NW MQ on 2005-09-18
In Reply to: I dont know about your accounts there but my office was transferred there and since then all the - MQMT

Wondering.  Trying to piece things together here.


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Good old Amherst and couple with their ridiculous QA point plan. They people in AMHERST ARE NUTS. I
hope MQ loses all of its good MTs and then the hospitals can yell about quality and leave. My account just disappeared after being transferred up there and then find they have hired new people for it.
I think anyone whose accounts have been transferred to Amherst needs to email Amherst and also to
let their supervisors know at their office if it is still open what is happening here. We also have to deal with no weekend pay, no holiday pay, NO WORK so expected to sit around for holidays for nothing and NO WORK and their QA and no blanks situation when we are on 8 accounts. This is an absolutely ridiculous situation and Corporate needs to be made aware of it and if they do nothing then I hope MQ loses all its MTs and accounts for all the blanks and poor quality work that does back to the hospitals. That is always what happens when you do this.
Maybe all of MQ will be like Amherst or maybe so many of us at Amherst have not work they gave us
other accounts in other offices. They sure overhired but a lot have quit because of no work. One thing for sure, you wont get the truth out of your supervisor.
You have to have your own accts SM
and you definitely cannot be only getting 7 cpl.  I have always been an employee of nationals and in-house hospital, have never ever reached $40,000, more like 36, and I have 15 years' exp.
Flooding accts-MQ
I agree totally with what you said, I have an account that is going nuts because of the new MT's that the Amherst office threw in there and now the hospital is doing a lot of their own work but the only people that get hurt by this are the experience MT's that have had the misfortune of being transfered to Amherst. But yet the hiring continues and we are still running out of work. Hopefully there are not too many more offices that they will be closing, we do not need any more MT's sent to Amherst. I hope the statement about the Ohio office closing is not true and if it is, that they are not being transferred to Amherst, not to be mean, but we do not have enough work as it is and any of the accounts that are at the Foxboro office will be going up on DQS soon, which will add accounts but will also add more MT's. Even the accounts that are in Foxboro that are on MTs have all been flooded and those MT's are in the same situation, no work. I just don't understand why these 2 offices are run like they are--I know other MT's from other offices that always have work andcan make their lines every pay period and they are only in one account. Again and again as it has been stated here, why are all the offices not run the same???
Are they losing accts? Do

The work has dried up.   Again I won't make a full paycheck.  Others are saying the same thing.  I think you may be right.  Especially if you are an employee.  But wasn't that their plan from the start?


I can't imagine what this package is they are sending out. 


Unless they are going to offer to provide equipment, sufficient work/or a plan to give me lines (like on-call pay) for sitting with nothing to do IN WRITING, and a raise of 5 cents a line, the package will probably go in the round file right here beside me.


You have new accts--give them to the NE

I was told not to ask for any other accts, we have to do with what we have for now---that the work is low nationwide for MQ--and here you are telling me that you are getting new accts


Again is this MQ lies--if you have new accts and work--send it to the NE--we need it


no, but try to get more local accts....sm
makes one a whole less dependent than the companies using DQscribe (but again I do like the DQScribe program but would NEVER choose it for my private local accounts).  My local accounts still like the personal touch, still dictating into dictaphones, and they just like it this way.....they are not all that interested in getting more techy and they are all 35-48 in age............
Get your own accts. When approach Dr with
x
I live in VA and accts
that we were able to get didn't want to pay as much as I make now. Sounds like you've got a good thing going for you. I may start looking into this again as it's been a couple of years now since we did this.

Thanks for all the great info!
Anyone know the process for getting accts...
directly from Nuance (Dictaphone) to work on that are set up on their Enterprise system?
Have asked to be taken off 3 accts cause cant
x
I make between $14 and $20 but good accts. sm

Been at it for almost 20 years too.  Lots of templates, shortcuts, etc.  Depends on who I'm transcribing.  With some ESLs I would only make about $7 an hour if I had to do them all day.  My average is right around $17.  With some of my local work (on tapes) my templates are so huge, and I'm so used to what they are going to say, I've made $23.  But that's onlywith certain dictators.  It all varies and some dictators are sooooooo bad, you just lose money.


For example, if I had the $23 dollar an hour guy from my local and then did the $7 ESL from my national and combined 8 hours of work for both, I'm down to $15 an hour.  If I get stupid dicators all day from both sides, sometimes I can only average $12.  I guess it's the luck of the draw, if you know what I mean.


yes, i have asked to be switched to other accts
and they have accommodated me. With a previous office, they drug their feet awhile (needing to get other coverage)...but yes, ask!

I started with a second company once that also used DQS. Their tech support was able to give me instructions to retrieve all my shortcuts from my main job and put them into my files with company-B. No problem.

98-99% of the time my offices have worked with me very well -- don't hesitate to communicate your frustrations/needs and see if they won't work with you. Good luck.
Same here. Very low on work with multiple accts. nm
.
Need to add, old job I have own accts, new job will be working from pool. nm
:+
for 6 yrs and work is very light on 3 accts....nm
x
to patti and texan, how many accts? sm
I had several accts. which were tape accts. Now I have to go digital, so how do you do it? Do you work for nationals or do you do your own digital setup? Not trying to compete, just a lowly little Transcriptionist trying to simplify my life. At a point in my life where I have to slow down but don't want to, at least I want to make a decent living, not afraid of hard work, just told to cut down, having health problems thanks to "killing myself." Hope it doesn't happen to you, comes on all at once, too many hours at the keyboard, everything starts to "go" at once, lots of pain.
Too many accounts. Would be nice to just have 3 accts. nm
5
WEBMEDX Rad accts-anyone know platform..
is it all internet based or do you have to have a phone line, C-Phone, etc?  Very interested in applying but work now strictly via internet.  Thanks for any input!
I've been thinking of getting my own accts but
I'm worried about not being able to find coverage when I want to take a vacation.

How do you handle this with all the accounts that you have or do you have to take your work with you?
Credit accts pulled
This is not just happening with transcription- it is across the board. Just heard a consumer advocate here in town speaking about that yesterday, not on our end but just general public. The thought of employers is that if you cannot be responsible in your financial life, that your job will be the same. This advocatet was against it. Transcriptionists are not being picked out as a single group, lots more people at same place.
Private Accts - Logistics?

I have been an MT for 8 yrs and have been thinking about getting my own accounts locally.  It would be much more efficient to avoid trips to dr's offices for pick-up/delivery, so my main question is what is a good alternate way to do this?  I have seen email mentioned, but can the work be transferred securely this way...is it emailed as an attachment so that work is done on another platform that has expanders/shortcuts integrated...what platform/program to use??  What equipment do I need...what equipment does the dr need for dictation...do I provide it or does doc?  I have so many questions about the logistics of working this out...detailed info would be greatly appreciated.


What to charge? ....I know this is controversial...was thinking .14 cpl (65 character), 12 font, ? margins.  Recommend higher or lower rate? (region=major city in AZ)


Marketing:  How to introduce service in marketing material...should I include price in the material or just say something like "reasonable" or "competitive"?


I welcome any input you may have, especially on the issue of specifics how to receive/deliver work, platform/equipment needed.


Thanks


 


Some accts do allow a certain amt of blanks on their files. Over that, and
m
What to put in brochure for private accts-SM

I have the need to go out and find some more private accounts. The one I have is too erratic to depend on, and I fear will dry up shortly.


What information should I put in the brochure? Do I just say "experienced" or list the local places I work for and have worked for?


Bright color paper to bring attention to my services or good business quality?


Send to the office or the office manager ?


I have so many questions. Does anyone have any good suggestions, or even samples you might be willing to share with me? I have always gotten work by word of mouth. All suggestions will be greatly appreciated.


 


 


VA accts transcribed offshore
My first editing job was for a company located in Virginia that has since closed and one of their largest accounts was for a network of VA Hospitals. I always wondered if they (the VA) had any clue that the actual transcription was being done in India.
Those must be the guys working on accts I am editing.
:{
If you go to the eScription web site, I think they list some of their accts. right
s
smartmed paid 0.09, but like the other poster said i was better off with 0.08 due to accts. nm
;
Lots of places still offer accts using them, but you need to
s
That's IF you're lucky enough to be able to make 200 lph. Many accts are
s
We've only seen 1 or 2 ads here that offered a bit more for really awful ESL accts. Otherwise,
s
I worked there and they always ran out. Accts dropping like flies.
I'd find something else, fast!
from amherst
via email
Amherst
Thanks for that ext. I think those HR people are protected better than actual work in the pool...
Amherst.
X

Amherst

Is anyone out there working for MQ in Amherst?


Amherst
How long have you been there?
Amherst MQ

Yes you may be happy with Amherst, you have been there for 7 years and maybe back then it was a good office to work for some reason your acounts have not been overloaded with MT's. Most of us on the NE, after our offices were closed, we were transferred to Foxboro or Amherst, with our accounts and we were lied to from day one. We were all told that we would stay with our accounts and that no other MT's would be assigned to them, it was just a transfer to another office and really nothing would chance. Well I guess we have all learned our lesson. I have been with MQ for many years and unti I was tranferred was happy with the company. I had 2 accounts, never ran out of work, could get 15000 lines in a blink of an eye and here comes the transfer and all XXX breaks out. Our accounts were all overloaded with MT's and we are out of work all the time, no shift differntials, no holiday pay, no bonus's, but then again it is hard to think about those things when there is no work. It boggles my mind when I am reading these postings and MT's are talking about being in 4 and 5 accts, never mind the MT's that are in 8 or 9 accounts, and I was told by my supervisor that there are MT's that have 12 and 13 accounts, WHAT IS WRONG WITH THIS PICTURE, but yet nothing is done at Amherst, nor is nothing done at Corp. I find it hard to believe that they have are not aware of the comments on this board concerning Amherst but then why should they care, they are all making a nice paycheck, and that includes the people at Amherst and the hiring just goes on and on. I have been there for over 10 months and since then from the postings, it seems like at least 2 other offices have been transferred there also, only adding to the problems. Too many Mt's and not enough work.


Is this a case of poor management of an office, I would think so. My friend was lucky enough to be transferred from Foxboro to MQ Ohio and the difference between these offices is like night and day. Amherst should spent some time at the Ohio office (before it closes, yet another bites the dust) and learns some lessons on how to run an office. All we want to do is work.


 


I would really like to know since the beginning of the year how many offices have already closed and how many will be closed between now and the end of the year and hopefully no more will be transferred to Amherst.


Please, Amherst, just let us earn a living!!!


 


 


MQ Amherst
I am leaving MQ for all the reasons recently posted. Not able to get a good count. Do not understand the logic behind this. I was hired specifically for weekends and nights. There usually isn't much left by then.

AMHERST AT IT AGAIN!
Those 2 are quite a team (K&T that is...) the latest STATS are in....with a lovely note asking us to do MORE than our minimum......oh, by all means...do more....but "no overtime please"....Yeah right!  They would love for us to be chained to our desks 24/7 just to keep everything nice and up to date for them....but when we're trying to work our "scheduled" hours....there's no work!  So tell me girls......why do you demand we work a "schedule"?   Maybe we should DEMAND work!!!! How I long for the days of a PRIMARY and SECONDARY again....I'd really like to tell you two where you can shove your turnaround time - you just don't have a clue...but how could you....you're not transcriptionists!  How dare you ask us to do more than our minimum, when we can't even get THAT in an 8 hour period and then add insult to injury by saying "no overtime, please"....Instead of helping out another region, why not help your OWN region out and give us all back our primary accounts and stop all of this nonsense already. 
Do not close credit card accts with 0 balance
I get offered and have used no interest credit cards for years.  They are usually no interest for 1-1/2 years.  When it is time for them to start charging interest, I roll them over into another no interest card.  I have never closed an acct, just cut up the cards and forget about them.  My FICO score is excellent, as is my credit.  I get offers for no interest cards at least once a week so it obviously hasn't hurt me. 
TransTech will do this on the bigger accts when they're swamped. nm
s
You get accts and charge them 19 cpl. Hire and pay us 12-15 cpl and see how long you stay in
:+
Take control. Resume job search while you keep this one. There are other great accts out there.
:P
I think DeVenture, eTransPlus, TransTech, and some Medware accts use
s
Help! Need advice. Trying to get my own MT accts in CA. What paperwork/contracts needed??

Hi, I'm trying to start my own small local MT business, and I'm just wondering if anyone knows what contracts/HIPAA paperwork should be signed between Drs. and myself.  I'm clueless on where to begin!


Thnx,


Rachel


Also moved to Amherst
All these different accounts every day - it's so hard to keep everything straight. I am so slow and less productive now - and who is there to call - do you know we got swallowed by Amherst and I have no contact information for anyone. It's so darn depressing!
Amherst/Corp
I know of at least 3 MT's that have written/emailed Corp about the work situation at Amherst and Foxboro and not one of them every rec'd a reply. One of the girls had been terminated for lack of work and MQ left a message on her answering machine to say that she was terminated and to make arrangements to return her equipment. The thing about this is that she had been in and out of the hospital, had made numerous calls  and faxes to Foxboro to update them about the situation, had been with MQ P/T for the last 7 years, so they knew that she was a reliable MT but yet do to the endless lack of communication at that office, they had the nerve to call and leave a message to terminate her. She wrote letters to everyone from the Foxbor office to Human Resources to the President himself and never heard a workd from anyone--so yes I would think that Corp has been told about Amherst/Foxboro but I really do not think that they care one way or the other. Life goes on and they can hire 10 new people to replace her and continue to flood the accounts so that we are always out of work--just like today
RE: ER and work in Amherst

I really can't believe that you made a statement like that. You must be one of the lucky ones in the Amherst office--may I ask how long you have been in that office. I was transferred to Foxboro, kept running out of work, asked to be transferred, and was transferred to Amherst and I am still out of work.  I presently have 5 accounts and have been doing ASR when that runs out--how many accounts do you have--are you one of those MT's that have 9 or 10 accounts and that is how you are able to get your lines. We are not unproductive, we just want to have work. When I started with MQ over 8 years ago, I averaged 16000 lines a pay period till the day I was transferred to Foxboro, now I am lucky if I can get to 10000 between all the accounts. One of my accounts that was transferred with me went to another service, the other accounts have been flooded with my MT's then needed, something I was told would never happen when I was transferred.


We are not lazy, unproductive, we just want to be able to work and evidently you have an inside track to all the work. Sometimes people need to vent and this is a good forum for it. Years ago MQ was a good company to work for, that was before all the office closings and all the accounts being lost


re: Kathy S--MQ Amherst

Sometimes I think that some of the people out there think we are making this stuff up and that we are all wealthy and only working for the fun of it. This is the farthest thing from the truth. I am the sole support of my family and I need to work and again Amherst has us out of work after we were call called to work this week-end. I resent the remarks from the other person that MQ or anyother company would hire more people because these accounts are out of TAT--how can they ever be out of TAT when they have so many MT's in each account, When I was transferred to Amherst I was told how they were so busy with so many accounts and I would never have to worry about running out of work--what a lie. I have 6 accounts, how many do we need, should we all have 15 or 20 accounts and then we would have work. Why do other MT's that are in other offices have only ONE account and have work all the time--could it be the way the office is run???????? Why does MQ let this office continue to run the way it is but then do they really care--if we leave, they will just hire new MT's to replace us