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Softscript not counting lines correctly

Posted By: DiscouragedMT on 2005-07-23
In Reply to:

Anyone else having this problem.  Trying to get an answer as to why LINES are NOT being counted correctly and not one answer.  The fact that our lines do not show up immediately anymore should have been our first warning.  How can they GET AWAY WITH THIS.  It there anyway a company can PROVE how they are counting lines.  This is totally unfair and they are ripping off their MTs while fat cats sit there and get richer.


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how are you counting the lines?
If you are typing in Word use the Count feature. It shows char w/sp, char w/o sp, lines, blank lines. AND to clarify something - a lot of rad companies are NOT now paying per line but rather paying PER REPORT and cheap, awful rates. I just got a new Rad MT job but the majority of them out there want to pay crap per report rates. I won't take those - I am NOT typing a 40/50-line CT for $1.05-1.25. I have a per line rate on this new job and their avg report is 30-40 lines. My other 2 a/c's (one 30 MDs, other over 100) avgd about $1.90+ a report when you divided lines by # of reports.
Yes, unless they are counting the lines different than you.
I would ask about it.
You need to ask how they will be counting lines first. sm
You need to know their method of counting because all programs count differently. Practicount is a good program because it gives you many more options for counting lines or characters than most of the others. You can also set up different options for different clients.
It depends on how you are counting lines...

There is a big difference between 10 cpl gross lines and 10 cpl on a 65-char with spaces, without spaces, 75-char, 80-char, etc.  I'm fortunate in that I am still paid by gross lines.  How are most of your lines being counted?


 


 


counting lines without spaces
If you want to get your line count of a document just go to style and choose numbering. It will put a number in front of each line. Go to the end and see the last number and that is your number of lines! Simple as that. You can do this in the document or you can copy and paste into a new document and do it there. This is as simple as pie.
counting lines by hand - pls help!
I type letters all day and need to count actual lines. MS word does not count accurately.  I need just the lines typed (for ex. salutation is 1 line, signature line is 1 line, etc.)  I have been doing this manually, but is a waste of time, as sometimes they are 3-page letters.  I downloaded Flashcount and was hoping that I could use it right in MS Word to count the actual lines of each letter that I type without having to go to another screen, but have not been able to do that. Anyone know if this is possible or of a good program out there where this is possible???  I am not so concerned about making an invoice, just counting each line typed (no matter how many characters on that line) accurately.  Thanks.
Counting lines in Word
This actually gives you way more lines than if you calculated by 65 cpl.  I worked for a company for a while that did this and on one short progress note I made over $3 more than by figuring the 65 cpl way.  Let's say they are paying you 7 cents a line......this is like 11 cents a line counting the regular way.  This is definitely in your favor...I have done the math on this one many times.  Good luck!
Any body has heard about counting lines a 60 bytes?
I thought line counts was characters or keystrokes. I have been approached by a MT company who say they charge as "bytes". Does anyone know how we count using bytes?
If you submit your reports on time and correctly, you get paid correctly. Pay has been on sm
time for 2 years now. 1st and 15th for employees, 2nd and 16th for ICs. If it falls on a weekend or holiday, it posts the next business day.

By the way, there is no Sophie on radiology at Keystrokes. Must be a troll.
SoftScript
Try http://www.softscript.com - never runs out of work.
try softscript
SS hires newbies, you can try them, but BEWARE!!!! I wish you the best. It would be a foot in the door and experience, but be thick skinned!!!!
SoftScript (rip-off)
I am looking for an honest MT position from home.  SoftScript is stealing my lines and I am sick of it.  Any suggestions?????
Softscript
weshouldstarttypinglikethissincewedonotgetpaidforspacesANYMORE. SEE HOW THE CLIENTS LIKE THAT
SoftScript
Yes, amazing huh? The minutes transcribed were approximately 80/90 so it was not like I transcribed a bunch of one liners but what is even more amazing is they actually had the nerve to scold me for being under the daily requirement, imagine that..
SoftScript
You are right, I know this has happened at least twice last month and I cannot tell you how many since I started, the line counter goes down and they tell you to continue working it will catch up and be accurate which I can't see how as it seems not to be accurate when it is working. Don't get me wrong, I do not wish to bash anyone and whether the inaccuracy of their line counting software is intentional or not, I could not say for sure, but it is definitely inaccurate and what started out as a company with management friendly and helpful quickly turned to cold shoulders and snappy remarks. Thank you for your replies
Softscript




Hi ladies and gents,


I would like to know more about Softscript, so far I passed the test for a QA position and will have my interview today, but the Recruiter's messages sound very rude.


I have a good job right now although I am running out of work frequently. Any opinions welcome.  Miryam.


 


 


about softscript

Has anyone worked for SoftScript recently, or no of anyone who has? If so I would appreciate some feedback on them and what they are like.


Thanks


SoftScript
Worked for them 1.5 years and they were great for acute learning at first but thentheydidntpayforspaces and lied and my checks were getting smaller and smaller for the same hours.  I worked to exhaustion to make what I did in 8 hours.  I left.
SoftScript

Can anyone tell me anything about softscript.  Are they a good company to work for?


softscript
They are a terrible company - don't go there!!! Look in the archives for more about this company. I have never seen anything positive about them. I worked there for about a year and it was awful.
Softscript does
x
softscript
whazzup with softscript??? cant seem to get my line count up they keep changing my accounts when i do and give me Dr. asplkgabppsdkgiapdofnb every time.  evidently this is not uncommon.  glad to accept a new position today!!!!!!

SoftScript
I have only been an MT for about 8 months. SS hired me right out of school (though I do have a nursing school background). I am very rarely out of work. I get paid on time. Most of the dictators are good. I have a few that are not, but doing the same ones repeatedly helps to learn their accents. I have no complaints. Management can be a bit loopy, but hey, that can be anywhere you go. Unless an email is directed straight at me instead of GLOBAL I just keep chugging on my merry way.
SoftScript
Does anyone know anything about this company? They have sent me some information on their requirements, but I'm questioning them because I will have to shell out over $200 to start working for them. This doesn't seem right to me, so if anyone can help me out I'd be grateful.

~Dara~
SoftScript
I have to pay for the foot pedal (which is $169) and a medical spellchecker program. I'm just guessing that's going to be around $30 or so, plus I'll have to buy more memory for my computer because I'm almos out, and I am on my computer all the time because I design website templates (personal) and don't have enough space right now. My computer is almost 5 years old.
SoftScript
Run away from them!!!
SoftScript seems different now...
I recently hired on with SS and found it to be quite different than people in the past have claimed. When I came, they matched what I made at my previous place, and I've heard that they give regular reviews and rate increases with a good review. I'm happy as heck! They have a ton of work, and I do real good with OT and all- better than my last two places combined! The mentor I have and the trainer and supervisors all are very nice. I had computer issues early on, but my laptop was beat up. They even helped me get a desktop through Dell. Whatever happened in the past seems to be gone because I like it and the place described here would not have been good for me! I got a bonus for referring a friend, too.
SoftScript
Anyone ever heard of SoftScript? I guess they are based out of CA? Has anyone ever worked for them before? I would like to know more about their platform and pay...
SoftScript
Anyone currently working at SoftScript, what is your experience?  I started there 2 weeks ago, getting error messages like crazy on the platform, can't save reports, losing voice file connection halfway through, after my reports go through QA sometimes they disappear from the system and I get no line count credit.  Nobody at SoftScript responds to emails.  Even my mentor seems to have disappeared.
SoftScript
Does anyone out there currently work for SoftScript? I would like to know how their management style is, how well they pay, etc. THanks.
SoftScript
Hmmm...I appreciate all the input. It's so hard to tell these days. Hopefully, I'll hear from some full-time current workers there. Thanks guys!
SoftScript
With all the bad written about this company (as a matter of fact, I've not heard anything good about them at all), why would you accept the job?
To me, it looks as if you did it correctly.
I wouldn't use a semicolon in that sentence.
You should do them correctly.
Escription can deal with a cap in the middle of a work. I type my drugs correctly but on most of the accounts I've been on (6), I've had to cap the allergies myself. The more consistent everyone is, the better the system will do.
TRS, SoftScript, Med-Tech

Hi,


Just wondering if anyone has worked for any of these companies. I'm down to making my final choice. Thanks!


Jen


Softscript sucks!
Run as far away as you can from them!!
Nothing Good About Softscript
I agree about no good experiences with softscript. The "senior vice pres" Joann has some personality disorder and couldn't tell the truth if she had to.  She was forced to resign from her last company because she also worked for SS and was stealing their employees before they could start for them, quoting them a hgher line rate than the other company did; very dishonest about things.  I worked there last year for about 3 months.  The mgt staff changes as she cycles her mood disorder.  I know that this year they they are on their sixth ops mgr in 7 months, so what does that tell you?  The editors only make 5 cents a line no matter how bad the dictation is, and it is all bad because they hire ANYONE, no exp needed. .  I'm sure with this hits the fan about you being the only one who makes hourly wage lots more people will quit.  My advice????  RUN FOR YOUR LIFE.
Softscript is the worst there is
I really had to laugh when I saw this. If you want to continue working for the worst transcription (and I use the term loosely) in the business, stay with SS.  HORRIBLE doesn't even scratch the surface.  Look at all the posts to yours - do you see anything positive?  Didn't think so.  Do yourself a favor and take these honest comments to heart. Get out of there as soon as you can and save yourself the "experiences" we've all had.
Stay away from SoftScript
Please read further down this board.  There are MTs threatening law suits against this company. Not only are they rude, but they promise you the moon and once you start working for them don't deliver.  Many of these MTs are complaining about SS stealing their lines.  The line counter software shows how many lines you transcribe, but this is not jiving with the pay they are receiving.  The QA manager is a totally incompetent ass.  Just do yourself a favor and stay away.  There are many other companies out there who are good to work for, but not this one.
Have not worked for Softscript
still insist on e mailing me, after condemning their own people for the mistakes they are making and management can't even delet e mail addresses!!  What a wonderful company.  Everyone should work for them!!!   NOT
Then you must work for SOFTSCRIPT
because the cherrypicking there is rampid.  Please tell me if you do.  Just curious.
Feedback on SoftScript

Does anybody know anything good or bad about this company?  I am looking for a good MT employment position, and I have been burned before (by Voice Systems--they don't pay!). 


SoftScript Inc.
Contact:
501 Colorado Ave.; Suite #206, Santa Monica, California 90401



Softscript is the WORST!
They do lie, they lie a LOT. They are real great about NOT getting back to you if you have a problem, or blaming any problem you have on your computer. That is another thing, you have to use your own personal computer, and then their techs get in there and screw around with things to set up your system to suit THEIR software, and I have had programs deleted by them without my permission. They treat it like it is their property and not yours. Never again will I work for them or any place that makes you use your own computer. You cannot get a straight answer on line counts, if you lose a job in the upload (which happens very frequently, a LOT of server errors) they tell you it will show up in the next check, but you never know if it did or not. Their follow up is crap, and they are management heavy and still can't run the company worth anything. Plus, the absolutely bitchy e-mails, cripes...better to leave these pukes in the dust and go elsewhere. And I KNOW what I'm talking about, I worked there for 3 years!
New w/Softscript--NOT HAPPY
with their low 7 cpl line count, and their program is very difficult to navigate and I'm having all sorts of stops and starts. Anyone else new and have any input?
Aaahhhh, now I get it. Gross lines vs. Character lines. I guess I've just been conditioned to
think in terms of character lines.  One of the perils of working as an IC for somebody who defines what a line is versus owning your own company and defining it yourself.  After working for someone else for 15 years, maybe it's time to bust out on my own.
Did I understand you correctly?

I already work on DQS, but do you mean that the new payment plan will not include headers, spaces, and so on? 


HELP!!! 


If I read you correctly
Yes, that JW (Pacific time zone)
Actually he may be pronouncing it correctly.

had the term "pis" which is French for urinate.  It is pronounced "pee."


They  dropped it from the newer ones, however.


If I remember correctly sm
these are long, long reports. Absolutely charge by the line.

not OP but mac did ya read that correctly?.LOL

It was a MS and not a Mr *LOL*


  have some lemonade on this very hot 95+ degree sweltering humid day....probably causing the negativity, eh? 


If I understand it correctly what they do it take - sm
an average of 12 months (previous year I guess) and charge you that each month. So if you spend $1500 a year, they then will charge you $125 a month for a year for a total of $1500. I presume if you are over that they bill you at the end of the year for the overage, and hopefully credit you if you are actually under. Our propane company wanted to do the same, but I just go with getting billed when they fill the tank, though that gets pretty nasty too ($300-$800) depending on price of propane and how full/empty the tank is when it is filled, plus they only give 7 days to pay the bill, how nice.