SuddenLink broadband service good ?
Posted By: Broadband question on 2007-03-08
In Reply to:
Would appreciate any input anyone can give me with this. Considering switching from phone line to cable broadband. Thanks.
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Broadband/Internet Telephone Service
Does anyone use a broadband/internet telephone service for transcription, such as Vonage, Covad, Lingo, SpeakEasy? I have a local long distance account and am looking into this type of service for a monthly flat fee for unlimited minute usage. Otherwise, the long distance fees would eat me alive. Any info on any company, good or bad, would help me tremendously in making my decision. I am researching several via the internet, but once again, any info would help.
Have a save and sane 4th of July!
Lillian
Agree with other poster.. good price..good service
I definitely think they are one of the best out there. We also have been talked through issues over the phone and also had a warranty in which they came out and fixed it right at our home. My only complaint..and I am sorry for saying this.. but... when you call their customer service 9 out of 10 times...you get someone who barely speaks English and I just hate that. I think that is true of a lot of customer support centers these days, ironically they are rarely American anymore. I am not prejudice at all. I just find it frustrating to call in for help and the help you get barely understands you and you do not understand them, thus making the experience very frustrating..
I've used Cox (now Suddenlink)... sm
...for about 4-5 years. No complaints.
I do option B whether it is bad service or exceptionally good
.
Their customer service is pretty good when you have
s
Good advice. I wish more service IT people (sm)
that I have met were more helpful. They should realize that faster PCs = happier and more productive MTs = more $$$ for company and maybe an increase in his own pay! KWIM?
Anyone have any GOOD experiences with a credit counseling service/
If so who were they and what did they do?
My old MT instructor/service owner hired someone because she "had a good ear." She
s
Don't change. I had to change back to cable. SuddenLink DSL stinks! nm
nm
We have decided to add this to our current service not have a new service. It will be easier to sm
keep track of and will just be a different department.
It looks like we will work out details over the next 6 months, talking with community college program directors as well as a few of the distance-learning course leaders to work on the recruiting end.
We will train current staff to mentor if they would like to do so and want to work in the office.
We are still working on production requirements, goals to set, pay, benefits and other fine details but we have 6 months to get it all in place with three months to pull it together after that with a tentative start date of 09/01/06. We need to build the building as well, although that is already at the blueprint stage in a spot next to our current office.
We did not want to cause flames and bashing by listing the company name as there are always so many negative people on this site, but we are national with over 200 transcriptionists, located outside of Chicago (40 miles west) and have the best team of transcriptionists around!
We will have an "official" announcement after the first of the new year.
Thank you for all of your feedback and suggestions!
I use wireless because it's the only broadband I can get...sm
I have a router on my main computer, which also speeds up the connection. Downloads .wav files in a flash. The router also allows The Boy to play his Xbox live in the basement.
I also have wireless broadband s/m
I don't have it because of the price ($55 a month), but because I cannot get DSL or cable. I looked into satellite, but after explaining to them the work that I do, they said that I would easily exceed their limits in probably about three weeks, leaving me with week four totally down (they don't have an overage that you can buy). I actually spent the time tallying one weeks' worth of voice files to give them an average of what my week looks like.
The weather doesn't really affect my wireless, I have had my satellite go out during bad weather, but my wireless is still up and going.
I would be interested in the cards mentioned, but I live in an area where cell phone reception is hit or miss, so that won't work for me either.
I use two different FTPs and also a WebTop platform for my hospital account.
I also have wireless broadband s/m
I don't have it because of the price ($55 a month), but because I cannot get DSL or cable. I looked into satellite, but after explaining to them the work that I do, they said that I would easily exceed their limits in probably about three weeks, leaving me with week four totally down (they don't have an overage that you can buy). I actually spent the time tallying one weeks' worth of voice files to give them an average of what my week looks like.
The weather doesn't really affect my wireless, I have had my satellite go out during bad weather, but my wireless is still up and going.
I would be interested in the cards mentioned, but I live in an area where cell phone reception is hit or miss, so that won't work for me either.
I use two different FTPs and also a WebTop platform for my hospital account.
UPS or broadband air card maybe ?
Thanks to the posters below. After more investigation it sounds like I could get a fairly good UPS battery backup for the money a generator would cost. Of course it would not last as long time wise. I just wish I knew for sure that our cable high-speed internet would still work w/o power. The customer service guy put me on hold, then came back and said yes, but I am leery. I guess I could test that by buying a battery backup...charging..hooking it up and cutting the power via the main switch and see if the cable works but that would only test if MY house is without power not if the power were cut to the area. Been thinking about cutting the cable internet and going with an "air card" (broadband off cell towers?) Then, with a laptop, I could take my work with me too ?? I am Soooooo low tech it is agonizing !!!
Broadband/Internet Phone - sm
Hi - I've been using USA DATANET (it's available in my area) without any problems on a Lanier and DVI (Like C-Phone). Mine is $24.95/mo for unlimited long distance. I can turn my Internet modem off at night, and therefore, can't use the phone if that is off. Otherise, no problems. Hope this helps.
i love my satellite/broadband!
I too do not have DSL/cable available in the boondocks where I live...but a small local broadband company started up a year and half ago at good rates and I jumped on board. I love it! I have never in 18 months or so had an outage other than when we had severe weather with power outages. I have a neighbor who had satellite with one of the big companies (Hughes, I think) and said the service was fine but too expensive. I have been using satellite for at least three different accounts with no problems...the only problem is when a company doesn't "allow" satellite.
Wireless Broadband/Sprint, etc.
Hi to everyone!
Is anyone out there using the wireless broadband, like Sprint or Verizon (not so unlimited)? I am currently using Verizon and have now found out the unlimited is not so. I have ordered Sprint and the USB modem will be here in a few days, but am now paranoid about 0ver-Use on that!
I just moved to a house in the country, with no DSL, no cable and am unsure about Wild Blue for satellite because of the start up cost and then not being satisfied.
Any country living transcriptionists out there with advice? I am in northern CA.
Thanks for any help!
I just got fixed wireless broadband
And I love it! No lag like satellites. I thought I'd never get broadband since I'm a mile from the nearest house but this is a very nice connection.
Sprint Mobile Broadband sm
I have been using this service for the last 3 months or so and would never go back to dial-up. However, be aware that there is a 5GB limit per month with any of the $60/month data plans offered by Sprint (starting next month), AT&T, and Verizon. I have been checking my usage, and even with downloading a ton of songs for my son's MP3 player, work, and occasional youtube type stuff, I am averaging about 3.5GB for the month. Also, check what service has the best coverage for your area. I went with Sprint because of the unlimited package they had at the time, but since that is going away, there is no difference to me in carriers except their coverage area. If you have any questions, please feel free to e-mail me, and I can give you the website where I purchased my equipment. They have incredible customer service and even helped me get my modem switched out when it broke (my fault but I had the total protection plan on it, only $7 per month and well worth it).
Anybody use verizon mobile broadband?
Can you tell me anything about it? My dad is thinking about getting it and I wondered if I could use it at the campground they go to, but wasn't sure how it worked. Is there a limit to how much you can be online? Any info is greatly appreciated! TIA!
Satellite/WiFi/Broadband
I am going to return to working at home soon. My husband has retired and we are going to be spending a portion of our time in Scotland in a private residence with a wireless connection. In looking at the requirements of several of the company websites I have found, they apparently do not allow satellite or WiFi connections. Do any of you travel and use your laptop for work? If so, what sort of connection do you use? When I was working for Medquist I worked from Scotland with a wireless connection, password protected, in two separate private homes, no direct computer to modem connection, and had no problems with this at all. This was a couple years ago. I am currently employed at a local hospital, so I cannot ask my current employer about this. Many thanks to anyone who has an answer.
Have you looked into Verizon wireless broadband. sm
It might be available in your area.
Don't worry about the ESLs - just takes getting used to their voices, and practice makes perfect. I had a hard time at first, but over a few weeks, the clarity came as I got used to it. Ask your supervisor for samples, too. Samples really help - and they will help you master the voice, too.
verizon has broadband internet card
for laptops.. it is about 15 dollars/wk but you can write it off.. i do lots of stuff in the car and verizon works everywhere..
I'm using a fixed wireless broadband connection
And so far, so good. The tower is just across the cow field, though. I haven't had any cutting in and out and I feel like a kid with a new toy since I'm able to watch You Tube, etc. now. My provider (SEIdata) came and did a site survey before installing it first and told me I had an excellent signal. They put a small box on my roof and ran cable to my office. I plug into an Ethernet modem and I can WIFI it with a router if I want to, too.
I've heard mixed reviews on the "cards," but I would recommend fixed wireless if you have a provider that does a site survey and installation.
Mobile broadband 5GB limit with ALL carriers
I signed up with Sprint last year when it was unlimited, and starting in July 2008, they put a cap of 5GB, which is what all the other carriers had done also. That said, if you are using the connection mainly for work, the cap should not be a problem. I downloaded a program that keeps track of my usage as well as use the Sprint site to check it occasionally. You can't be downloading tons of MP3s or watching a lot of youtube or other video things during each month, but it doesn't have to be completely avoided either.
I pay $40 a month unlimited wireless broadband...
And I work on Bayscribe for two different MTSOs. I never have a problem and have no limit to 5GB or anything. It's through a company called Cricket if there are any in your area. I also have dial-up as backup just in case weather conditions interfere with my wi-fi connection (Bayscribe works great with dial-up, too, BTW!).
I, too, can't at this time afford satellite or cable, so I'm making do with wi-fi and dial-up and saving myself about $25 a month. It doesn't sound like a lot but in this economy, every little bit I can put back in my pocket helps.
Good luck!!!
Anybody have any experience with Verizon Broadband Wireless (air card)...
Hello, I'm looking into buying as USB720 from Verizon Wireless. It is for wireless broadband access and simply is a modem with an antenna that plugs right into your USB port which I could use with my PC. It is $99.99 after a $50.00 mail-in rebate. The service itself is $59.99 a month with a 2-year commitment. I live out in the boonies with only satellite internet and dialup available to me. Also, I believe that it is compatible with a VPN. This certainly would be a nice alternative to pokey diaup and satellite. It is cheaper than satellite (the initial cost anyway) and it is faster with speeds up to 700 kbps. According to the map at Verizon, it is not yet available to me in the Las Cruces/El Paso area. But according to two reps at Verizon, it is available. I get a strong signal here at my house and there is a 30-day trial period. Is there anybody in this region that has been able to get this service with success? Also, any experience at all with the Verizon air card would be welcomed. Thanks in advance! Shelley
Questions - Working with Mobile Broadband Access
Hi ..
I need to set up to work away from home and am considering mobile broadband wireless.
I would appreciate any information ya'll could give me - I know nothing about it, other than most service is 60.00/month ... specifically, what carriers and how much time does it get you?
Thanks so much! I have verified the major carriers provide coverage in the area I will need to be in.
Merry Christmas!
Anybody seen how Time Warner is going to start charging "heavy broadband users?" sm
http://www.news-record.com/content/2009/04/02/article/time_warner_cable_will_track_charge_by_internet_usage
My telephone service is VOIP, but it s through my cable service, along with my cable internet. .
We have had VOIP for about a year now and I love it. I really can't tell a difference in traditional service, except the price. One of the best calls of my life was to Bellsouth to cancel our service!
I am not asking for a service, I AM the service looking for recorders
nm
I use Verizon mobile and the rule of thumb with mobile broadband is...
Basically, it will work whereever your cell phone will work. If your too remote, it may not work, but I do know a lot of campgrounds like KOA offer Wifi, which means you should be able to pick up that signal too. You can always call ahead to the campground etc. I use mine going down the road for the most part but every great while going through the mountains I lose reception.
That is a good offer. Pay is not that good at UIMC. Good luck! nm
x
It is a service job and they should
help parents with small children and also the elderly. I think a normal healthy person with "more than a bag or 2" should not have them help them out to the car. It causes the cashier to have to bag, therefore delaying the progression of the line.
PS on Cox service
Did anyone ever receive any surprise charges from Cox, as this is what I plan to use to offer online service to others, i.e., long distance, etc.?
Do you have your own service? I ask because
that it is possible, especially since she has some educational background in the medical field. I certainly would not waste money on an MT course in this day and age (at least not if I am gauging the career opportunities available to MTs by what is said on this board).
I am NOT saying that just anyone can sit down and type, and being an MT is as easy as that. We all know that it is not. However, I was able to break into the field almost seven years ago by having a mentor from a local transcription company (I am in GA too, btw). If you are planning to provide her with work and review her work, provide feedback, etc., then there is no reason why she cannot do it, unless she is just not cut out for it, which you would both know pretty quickly. If she is cut out for it, then it sounds like it could be a great opportunity for both of you, if you are wanting to grow your business. If you are not going to do this for her, she will likely have a really hard time finding a job, unless someone else is willing to do so, and if you are working for someone other than yourself, then you likely do not receive a high enough rate to be able to pay her a decent wage and still earn something for editing/mentoring. (Certainly not saying that you don't -- I obviously have no idea what you make, but not many people who are transcribing for others make enough to share that way :).)
My service is actually going to be (sm)
Comcast here in the next couple weeks. Verizon is offering a 30-day free trial. In the meantime I will keep my cable internet just in case I'm not happy with Verizon. My cable internet service has been very frustrating for me, as far as not being available at least once a week for a couple of hours, always during my normal working hours. So, I guess it's worth a try.
ASP Service
Finally :-)I am negotiating with one doctor to be my direct client. For that I need some ASP service where he can dial in as toll free and I can get dictations thru FTP. Anyone please recommend some best ASP with minimum per line cost & reliable. Thx!
do you still do this service?
If so, are you happy without the middle man? Right now I don't have extra money to fall back on so maybe I should work PT with my present company and try do 1 account for now until I feel comfortable doing my own.
So what service do
you use for your car?
Could you tell me what the name of the service is?
You know, if it's "AT&T Small Business Plan" or something. I just want to ask for the right thing. About how much do you pay total for it? Thanks so much for the help!
Which service you are using?
I am interested, if it's .07/min.
Every service does it different.
I have found what is correct with one account, is wrong with another. Also, I try to give them what they want. They hired me for my help with their work and they are the boss. If I feel I am making good money, they can have it the way they want. If they want to be that picky, go ahead, as long as it is worth the money for me.
Have been looking into another service as well (sm)
I have Comcast and it is on and off sometimes, depends on if they are working on it. I am dreading the winter weather, because its out more than its on it seems. I looked into FiOS with Verizon, it is not available here yet, but their high speed is and they want a 2 year contract. Won't go that route to lock myself into something I may not be happy with, if u find something, let me know, but Comcast isn't the answer in Bucks County area
I don't know if it's possible with a service. nm
s
How's that for service?
A strange thing happened today. My husband, who is a hospital-employed MT who works at home, got a phone call from a doc at the hospital. It seems the dictation system was down, but he needed to dictate. He proceeded to dictate over the telephone while hubby transcribed. He dictated both an H&P and an OP note.
It was strange, but kinda cool. 
LD Service
You may want to try magicJack (visit www.magicjack.com) - the service is $20 per year for unlimited long distance. Phone plugs into your PC via USB port.
For the fax service on your
computer, you have to pay a monthly fee which can add up. If you do a lot of faxing, it may pay off. If you do not fax often, just buy a fax machine. Bought one for $39 recently, saved 70% at new egg.
AT&T is the worst service, but what else do you
expect. It is all handled by those dumb east indians that think they have everyone fooled by making up American names.
Not in the service but hubby is...sm
Im sorry that your husband is in such a mess but there are other ways of handling it. My husband is just finishing up a 20-year career and I know very well the things that go on. Your husband should have used his chain of command...that is what it is there for. My guess is he will get a court martial, probably go to the brig for a while, and get a dishonorable discharge.
Okay to work for more than one service.
Is it okay to work for more than one service at a time? Do you have to be IC to do that, or can you mix and match with employee status? Is a small service better to work for, generally, than a national? If you work for a clinic can you also work for a service at the same time? Thanks for any input.
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