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Serving Over 20,000 US Medical Transcriptionists

That's Civilian Personnel Office (CPO)...Sorry.. NM

Posted By: sickofit on 2008-02-06
In Reply to: see inside - sickofit

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At our base the civilian employees are treated worse
than the prisoners from the nearby federal prisoner. Military thinks civilians are the scum of the earth. You will never get a promotion or recognition unless you are married to an active duty person.
It can also mean that the QA personnel
has more resources available, i.e., old reports and the like, that the MT does not. Not every company makes old reports on a patient available or old dictations by the dictator available to the MT.
This is a plan to cut QA personnel and cut pay for MTs
Even if you tried, you cannot learn ESLs when they come from different specialities and different languages in a big hospital.  I am a production typist paid 8 cpl and to take the time to "learn" ESL designates a CUT IN PAY for me.   So you may THINK you are making more money but if you factor in listening and listening and listening over and over, making sure you have commas where there should be commas, agonizing over sentence structure, what to type vs whether to cut a run on sentence, that is nothing but a plot to make us THINK we are getting a raise but we are taking a cut on hourly wage.
Non-essential personnel.
You're right about QA. I've been saying this for years. I worked at one of the top hospitals in the country and there was almost no QA or editing after training. You leave a blank and the dictator fills it in and makes other corrections as necessary before signing it. You look it up on the system the next day to find out what it was.

"More suits" are typically found at the national "corporations." So is the high overhead of maintaining a corporate headquarters with lots of padded chairs and air conditioners. I prefer an MTSO working out of their basement but the corporate profiteers devoured most of them or drove them out.

If you are making more and working fewer hours I'd say you are clearly the rare exception to the rule these days. I'm currently making about half what I did a year ago with a smaller company and it's not a bad line rate compared to what most others are advertising.

Between the miserable QA personnel and

physicians who misspell medications, I'm fed up.  Not only are we supposed to check the spelling of a medication, even if the physician spells it, but also, if he or she dicates a letter to a patient, we are supposed to confirmt the patient's address; street as well as zip code.  This is an absolute waste of my time, as the patient's addresses are not listed in any part of the demographics, but on the patient's CHART, from which the physician is looking at while dictating!   I get even more inflamed when I receive an email from QA that ALWAYS include an explanation mark (!) in the opening sentence.  I mean, who in the heck do these people think they are?   I find them rude, demeaning, not to mention totally unprofessional when they care corresponding.  Talk about forgetting one's roots, and how it was for them when they started.  The tone of their emails speaks volumes that they are miserable doing their job, but get their jollies off by writing to you like you were a little kid.  So if you love pulling rank and demeaning people all day, join the QA Department and be miserable like the rest ofl them.    


I am slamming the attitude of QA personnel who obviously
hate their job as it is and obviously have verylittle respect for the people they do need to deal with. Your attitude alone is enough to make me not like you and I don't have to deal with you. Thank Gawd!
The surgery center personnel are just as guilty, IMO. sm
Doctors are not untouchable. Any nurse or tech or secretary who has direct knowledge of a doctor using illegal substances and going into surgery is contributing to the problem.
it all started with the VR software marketing personnel. SM
This craze started about 10 years ago and kicked into full force within the past five years or less. Someone selling the software convinced the physician practices, hospital personnel that they could save a fortune on their transcription costs. Little did they know it takes a Transcriptionist to pretty much retype the report produced by VR, and then sometimes QA/editor to check it. Now that's what I call a savings people. Now the VR systems are being utilized by our ILPs, who try to correct the errors in VR when they do not have a firm grasp on the English language...We're talking double disaster here. Let the doctors and hospital administrators think they are saving bundles on their transcription costs. How very sad and ignorant on their part.
Yeah, but medical personnel who actually work directly with
patients are a bit "different" like that. They think nothing of taking a look or having a touch here and there. And the morbid senses of humor many of them have. My friends from high school are both RNs now, but they're like that.
Sounds like a wartime military POW personnel training manual..nm

Health information personnel, medical records, clerical..sigh...nm
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Have most people had good luck with their MQ office closing and moving to the regional office. Have
things gotten better or worse for you.
Yes, I lost mine. I upgraded the Office 2000 package to Office 2003. sm
I have over 2000 autocorrect entries and lost them all as well as my supplemental dictionary for my Stedman's spellcheck. Lots of grief!

Maybe you will be lucky and not lose anything. Good luck to you.
Might be able to rent one from an office supply or office machine repair shop
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I gave a tin of toffee for each office and a Lia Sophia necklace to each office manager. ~nm~
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I gave a tin of toffee for each office and a Lia Sophia necklace to each office manager. ~nm~
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Office politics. That is why I enjoy working at home. In the office,
people are in other people business. Just mind your own business.
Can anyone suggest an office in MQ that is not run like this Amherst office. They are absolutely
pathetic. I wonder how many other MTs are in that office in the same situation.
Just DQS from my office was transferred and the rest are getting on DQS before the office closes.
:
Pay kids work around office, renovate office.
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Office 2003 so far, but going to Office 2007 as soon as I can. nm
nm
30 day TAT in this office ... office politics at its best

I have kept in touch with an MT I worked with at the last in-house job (radiology).  This was inpatient radiology and also an outpatient radiology clinic the hospital operated.


One of the girls, a person who at one time folded towels but who was hired as a clerk, was just discovered to ahve not mailed out reports for 30 days.  These include both in house reports and outpatient reports.  They have been sitting on her desk because she "has not had time to do them." 


What do you make of this?   The lead MT is close to this girl (hence her being moved from housekeeper to clerk) and is trying to minimize the impact that not having the reports mailed to referring physicians' offices, as if it is a minor problem (how they found out about it is a doc's office called the MT's supervisor and asked why 30 days worth of reports were mailed to their office yesterday.


They were keeping it from the director of radiology.  I think this is BIG and that heads should roll for negligence.


What do you think?


at home vs office - i am in office
well, I really was referring to the MONSTER MANAGER that I have, who has her favorites here, and she assigns them the easy doctors who say the same thing over and over, you know.  I have to do something.  I am losing my SELF at this point, with no church and no family.  The stuff on here about running out of work, my lack of computer savvy, all  has me just frozen. MOre about in-office.  Do you have little habits like talking out loud to the dr?  Someone will complain about you.  Do you ever say a cussword?  Someone will complain.  Do you ever sigh?  Complaints.  About age - I was offered 2 trans. positoins in San Diego before I came here.  I had gone to a seminar about how to look for work over age 55, had revamped my resume and my "presenting" self, and it made all the difference.  Things are way different than they were evern 10 years ago, you will be judged by someone younger than you, but in this line of work they do appreciate experience and reliability.  And the computer doesn't care if you're pretty.  It's not your age unless you are sickly.  Don't give up!!  if that's what you want. 
What office are you out of
and how long you been there?
not with every MQ office
It is on the list of "dangerous abbreviations" and is to be coverted to mL.
all along with the ATL office also
and just now trying to enforce all of the sudden. I have only met quota a handful of times since starting DQS over a year ago. NOTHING has ever been said to me directly. Even contacted the office numerous times concerning this and just get blew off. So frustrated!!
Is this every MQ office?
I have been with them 8 years and I have not seen or heard anything about a check other than on this board.
my office

My office is also my study room.  It is lovely with a nice corner-style desk.  I have a nice music set-up with cd changer, etc. and a nice sofa with a really pretty pine cabinet that holds all my extra "stuff".  I have nice wall grouplngs with pictures of the grandkids and other things that make me happy on the shelves that are amongst the photos.  It has a large window looking out to the front yard and a ceiling fan for a breeze. 


 I have another picture that I picked up at a yard sale last week that I also want to put up.  It's a neat and quite large original pastel that looks like something you's see on Antiques Roadshow.  In fact, if they ever come to my town I'll take it in and hope it's a treasure.


which office?
what region are you in and did you have to ask for it if you don't mind telling?
Office

For tax purposes I have my own office.  Also helps me to be able to "go to the office" and shut the door when not working as it seems I get more done this way.  It might be small 8 x 8 or so but is large enough.  I also will not keep any of our household finances in my office -- strictly for work related items only -- others are kept in a small office in the spare bedroom.   That way I do not feel I am at work "all day long."   But that is just me.  Still work in sweats the first few hours, start to work within 15 minutes of getting up with coffee.  Tried the other way with office in spare bedroom or living room and just did not work as I felt that the work was always there with me.    Patti 


 


 


 


I have my office,
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Not in my office
If you hang up or get cut off for some reason, you go back to the report you left off with.  OP, can you tell us which office?  I am in Chicago and hope it's here.  I get stuck doing all of the ESLs and 20+ minute reports too.    
why not ask? if you were in an office,
would you ask your friends there their thoughts/opinions?
What does your office look like?

Redecorating my home office..Maybe a newer/nicer surrounding can get me more motivated.. going kind of retro decor.. what does your work environment look like?  Just curious..


Office
Mine is in an extra bedroom (converted to office).  Working very well for me.  Away from distractions, can close door if I need to.   
Office
I started off in the bedroom, moved to the dining room, then as our family expanded from 2 to 4 kids, I divided the dining room in half (It was huge! Have sat 27 people down at one time, the largest room in the house), had walls built and what do you know, I know have my own space!  With a door and a window!  My two older kids are in their teens and I have been finishing the basement and moving them down there.  I thought about going down there myself, but I like my little office and I can hear the little ones and the window leads right to the backyard too.  Nice and peaceful!  But it wasn't always that way!
The last job I had in an office the office..sm
manager seemed to think we would not see this take over for a long, long time and that many were trying it and going back to using transcriptionists. Let the doc know you will be happy to help him out should he decide it is not working out for him. I am so sorry for you, hang in there.
office pet
Awww - thanks for sharing the photo of your kitty and in reading your "blog" thanks for reminding me why I enjoy working at home so much.
Office Pet

I hope this link works.  I wanted to show you who keeps me company every day while I transcribe--unless she runs off to sleep half the day, which I wish I could do!!!  When she's not around, the birds visit the feeders in the window.


http://mtblab.blogspot.com/2006/08/office-pet.html


 


office
An 8 x 10 room, with window seat for my dog, big light colored L desk with bookcase and armoire.   White walls (which i hate!) and lots and lots of photos around of family and friends.  
Does it actually ask you about one office or is it about
Curious?
My office--sm
Spare bedroom. The second boy moved out and I grabbed it. Big enough for my L-shaped desk parked right next to the window so I can catch a breeze and peek outside. Just outside the window I have my flower garden with my giant pink hibiscus and sunflowers, all in bloom at the moment. I have a shepherd's hook with two hangers for birdseed.  I painted the room blue and stuffed the closet with my computer junk and have some of those plastic take apart, put together shelves that I have sitting around for odds and ends, coffe pot, etc. My bookcase is in the corner.  The dog's pillow is under the desk. Quite cozy since I spend the majority of my life in here!  I also keep 2 of those plastic stackable drawer sets right under the desk to my left for my most used reference books and keep the receipts in the drawers.  Quite handy. 
We had a day like that at my office, too!
We always have trouble with the faxing console working properly, but today, out of the blue, it started faxing random OLD reports INSTEAD of the reports it was supposed to fax.

We blamed it on the software company having a wacked product (which they do), but maybe there was a full moon last night.
I have 2. One from Office Max and one
I ordered on paperclippy.com.

The tote from paperclippy is big and allows the foot pedal, headset, etc.

The slimline from Office Max is really cute but trim and slim and I only carry power cord in it.

Office
During the winter my office is in a spare basement bedroom, during the summer I have a folding portable desk I use in the main living area as I have my granddaughter daily and we feel we are more "together" than nana being downstairs.
I have an office to myself
When we moved I refused to live without one. It is huge and I have a place to be in "work mode". I will never not have my own office. :)
Every office is different
I have four offices that use the sticky paper for chart notes.  If I were to use one page per patient, my goodness their already fat chart would be twice as large.  Sorry but they pay my invoice, no questions asked, on time, and have never said anything when I increased prices, do not look elsewhere and if they want sticky paper used, cut apart -- I will do it.   As for my surgeons, the girls would go nuts printing off the letters/consults as they are sometimes 4 pages long.  I make one file per day with all the patients and if and when I have to locate a patient have it up within a minute or two if I know the date of service, if not doing a name search takes must a minute also.   I also have the daily schedules for follow up. I do not charge for reprints as it is usually only one or two that I have to provide per month.  My office gals are busy enough without doing this on top of everything else that they do.  Like I have said many times (knock on wood) in the 6, 9 and 18 years that my clinics have been with me they have never even looked elsewhere for cheaper work and have been very loyal.  So I will keep on providing as they wish and not rock the boat that pays my bills and is supplementing my retirement fund.     
Not just an office - most of their MT's & other
Not good.
Every dr. office I have ever been in has
a sign-in sheet. Names are not confidential in settings like that, only the reason you are there.
Ohio office
If you mean the Columbus office, not good. Ran out of work repeatedly even though had backup accounts. Was told to assure work, could switch to evenings and weekends, so I quit.
you oughta get an in-office job. - Sorry,
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