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Serving Over 20,000 US Medical Transcriptionists

The company that I edit for the ONLY quality MT we have is from India..that's pretty sad!!

Posted By: nm on 2005-08-06
In Reply to: this is a great post...professionalism is the way to go (sm) - notolerancefornotoleranceMT

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    INDIA, INDIA, NEWBIE LOOKING FOR INDIAN-OWNED COMPANY-FORGET AMERICA COMPANIES HIRING NEWBIES!!!!
    Our country sucks when it comes to teamwork.  My experience is in hospital transcription and 95% foreign dictators.  Most of my dictators are from India and surrounding countries.  Give up you all, India is already way ahead of us!
    pretty much all my docs think neck is part of HEENT...I edit them. nm

    Now MT companies in India have control over the work produced. Quality is much
    zz
    Offshoring to India is the direct result of declining quality

    being produced by American MTs.  The declining quality being produced is the direct result of inexperienced, under-educated MTs being churned out by these online MT schools.


    company quality down...

    Would you stay with a company that is getting multiple complaints from a client?  I work on as an IC for a company and the account I am on is recieving complaints about quality of reports and MTs not following formats, ect.  I'm trying to decide if I should stay on with the company or find work elsewhere.  My work has never come into question and my QA scores are always higher than required.  I'm not sure I want to stay on though with a group that apparently is not doing a proper job.  Apparently the client has requested several specific MTs to be taken off the account and is threatening more if things are not fixed. 


    Would you stay or go? 


    It's an India-based company...

    ...with a few offices in Tarrytown. 


    This is not an India-based company
    The OmniMD is not an India-based company. It is a US based company located at: Terrytown, NY.
    It is having a branch in the India.
    For more details, u visit our website: http://www.omnimd.com.
    My experience with quality/quantity and an Indian owned company.
    I worked for an offshore owned company where it was all about quantity.  Company even kept a HORRIBLE MT just because she cranked out the lines.  Didn't matter her quality was crap and was considered a joke by middle managment.  India did most typing but with US edit.  Typists changed regularly so it wasn't like they learned to do better.  Quality would improve slightly and then would notice, after couple of months, that quality was crap again so we knew we were dealing with a new batch of typists. Even so, the push was always on to get the jobs off US edit and send Indian work straight to client.  Of course, the clients never knew they were not getting US editing anymore, as they got no price reduction when they no longer had that level of work being done on their jobs.  The problem is the facilities accept the crap work so why should the companies change.  It took a while but I finally found a US owned company where quality matters.  Now one of the first questions I would ask a prospective employer is if they are US owned.
    and accrording to my physical therapist whose company uses them, the quality stinks royal
    X
    Pretty sure I know which company
    you are talking about and this is because client has come down on them so hard on all that admin stuff and even the QA people don't even really understand all that well. They are just taking very slow - better to be a little behind in TAT than to risk errors in patient names, etc. is their thinking apparently.  
    Pretty much every company has
    x
    Pretty sure "we" are an Indian company.
    This is what the company I used to work for did, they would send 2000 or so lines to a company for a trial and then gradually increase the work they sent to them, if it worked out.
    Scroll pretty far down on the company board nm
    may be on the next page by Saturday a.m.
    Pretty sad when you have to settle for a crappy company because all the rest are no better.
    f
    Hahah!a! Funny typo: not quality 'scAre', quality 'scOre'. LMAO!...nm
    nm
    I think that depends on the quality. Do you honestly think there is good quality just throwing every
    MT on any account like they are. I also think QA has been told to not waste a lot of time on blanks so I think the hospitals are getting a lot more blanks. I certainly have more when I get in a hospital I dont know and they talk 100 miles an hour.
    I thought quality was a given. Speed and quality are not mutually exclusive. sm

    I maintain 99% accuracy above on my reports.  However, the original question was regarding personal preference, and I have stated mine, and I respect your opinion as well.  :-)    I do think if I was working in an office or hospital setting, the setup you mentioned might be more profitable in the long run.  There are too many interruptions and such when you have other people running in and out, phones ringing, etc. 


    I doubt that anyone but me really cares about the lines per hour it takes for me to do a report.  They just want an accurate report in a timely manner.  I take pride in my work, and would never just slop something out for the sake of the almighty buck.   And, as an added incentive, I work for 2 companies, and one of them has my name on each report.  I don't have a problem with it, but I did think it was a bit unusual at first.


    Oh well ... I must confess that what I'd TRULY like is to be paid lots of money to just sit and play Battle Phlinx on Pogo all day long, but as of yet, no such luck.  


    Used to think we were using India, but now realize India is using us for our med. info, jobs,
    :{
    I think I'm pretty bright and pretty good, too, but
    I am not a CMT. I am a medical transcriptionist who enjoys her job very much (most days). I have chosen not to pursue certification simply because I cannot afford to do so. I believe the certification is a nice thing to have, but I don't believe it is necessary for employment or for excellence in my job. If you can afford it, go for it. If you can't, don't feel too bad. You can still take pride in and do a very good job without it.
    That's why we edit it. nm
    nm
    they should edit their own.
    nm
    Not only do I edit everything I read........sm

    My husband says I "type" in my sleep !!  Jeezz.... like 8 hours a day isn't bad enough!   


    Don't know the average, but I get 13 cpl to edit VR. nm
    x
    Mine really is 2 - because I EDIT!
    :)
    EDIT? Since when did we have the education
    that the physician does and where do you draw the line?? 
    Edit Dictionary
    Click on Tools, Options, Spelling & Grammar. On the Custom Dictionary window, select CUSTOM.DIC then click Dictionaries (to the right). When Custom Dictionary window opens, click Edit. Find the word you added and delete it. Save the file.
    Depends on if doing 100% edit or not.
    if you have to listen 100% and you have bad MTs, then it will be hard to get.
    I'm sorry that you have crappy QA. I wish I had you to edit. sm

    A good QA will not do that.  Where are you working that you have such bad QA personnel?  I'm not wanting to go to that company, lol.


    Hope it gets better and you get helpful mentors.


    Can expanders help if you mostly edit
    reports rather than transcribe? That is what I do the most of.
    You may be able to edit faster than
    transcribe, but you are still doing twice the amount of lines for the same pay. After some time, the VR will start to recognize more terms and require less input. At that time, you may not be needed at all on those accounts, or you will be asked to accept less money. Time will tell!
    Who better to edit reports

    than a doctor?  It's a nice thought and I'd love to have a doctor as my QA person!  Unfortunately, editors aren't paid very well.  Most make less than $20 per hour.  The whole medical transcription industry has taken a major hit in pay thanks to off-shoring and AHDI (aka AAMT - which was supposed to be pro-MT, but instead is pro-greedy business owner).  Also, voice recognition has cut our pay.  Sometimes it even takes longer to edit a poorly worded voice file, but we are paid 3-4 cents per line.


    If we can fight the off-shoring of all confidential patient information/medical records and cuts in pay for VR, the pay might eventually return - but I doubt it.


    Excuse me but isn't your job to edit reports?
    What would you rather spend your day doing???? If you are an editor I would think editing would be your job!
    Couldn't think of anything intelligent to say, so you edit?
    What a dimwit!
    Edit Script, my first time doing VR
    What is the average line count some of you get with VR??? Any suggestions this is my first job without straight typing?
    I'm well aware we edit..but someone on here stated

    How the heck do you edit a typo??

    nm


    Question for folks who QA/Edit
    I'm an IC QA person for a company who uses Editscript. I spend precious time writing down job# and calculating the number of lines for each report. Is this system not capable of tracking the number of reports I edit or the number of lines?

    Seems like the employer would prefer a software that tracks this info so they can ensure that the IC's are billing accurately. Any opinions on this?
    I, too, edit Indian files ; they are getting better! sm
    While sometimes there is something funky, I have to say that they are getting better and better all the time. When they first started on the account, yeah, they were bad; however, it has only been about 4 to 5 months and have improved 10 fold.
    QA persons edit. If it is 100% listen, that
    depends on the MT and on the account. Usually phys ther reports are lengthy (and boring), but not hard, but you do have to know the terms. I do not do editing by the line. I would say 500 lph is upward thinking. I know years ago when I edited by the line (then being paid 6 cpl), I can say absolutely that I never earned more than $12 an hour (that was years and years ago). I had Indian MTs though and the worst of the worst ESL dictators but I swore then, never again.

    Line pay is unfair to QA/editors but many companies try to squeeze the blood from a turnip. There is much to do in QA.

    BTW, you put NM on your post making me think there was nothing in it
    I think it takes longer to edit VR.
    When you type, you start with a blank page.  Excellent and taught that way.  Editing can cause the eyes to get lazy - medical words tend to start looking like medical words.  I think it takes more of an eye to find errors.  I have done VR and did not like using hot keys.  I guess I'm from the old school. 
    Im sure you are a peach to edit but I don't train, sorry
    Im sure you are a peach
    Independents who must edit their own work
    I spent a few minutes reading the thread re QA complaints that MTs do not adequately edit/proof their work. As an independent contractor with my own clients I must proof my own reports and be responsible for my own product. The buck stops here.

    I worked for a national once for a grand total of 3 months. It was not to my liking at all. First of all,let me say this, my clients have never heard of BOS. I have been an independent for 11 years and not one of them knows anyone by the name of BOS. I prefer to use the Oxford grammar site if I have any questions re grammar, punctuation, etc. Also, I ask my clients how they want their reports to be punctuated and edited. The client is the ALWAYS right, regardless of BOS. I will suggest certain punctuation and grammar, but if they insist on having it a certain, well so be it. They are paying me to transcribe their reports the way they want them done.

    My 3 month experience with the national and their red/yellow highlighting happy, BOS addicted QA department, had me running for the hills and back to my own clients, which of course was much more profitable. I am quite computer literate, can navigate the internet, Google and even read a reference book.

    In my opinion, if QA could find a way that was a little less like a dissaproving school teacher and more like a mentor, then perhaps the MT's would be more appreciative and welcome any assistance offered.
    Yes - go to Tools, Options, then Edit tab
    On the column on the right side, unclick "when selecting, automatically select entire word."
    Does anyone edit Nuance Dragon

    I have a physician who would like me to transcribe from handwritten progress notes, but I am wondering if I should invest in a VR program to make this easier on me.  I am wondering if anyone uses this software as an MT?  All opinions are welcome including through e-mail! 


     


    what is good hourly for edit/MT
    got offered $13-15 an hour - part time, no benes, driving 50 minutes round trip, to do editing after dictations are sent to outside MTSO, occasional MT stat reports, personal reports, etc.  I thought that was kind of low (14 yrs experience).  Confirm or re-educate me please.
    I would like to edit Indian work
    what companies hire you to edit work from India? I have never been without work, but would be interested in doing some of this editing. If you know of companies, please post them. thanks
    Client wants to start VR..Wants me to edit...sm

    Ok, whew, I've researched until I'm blue on this one. Learning a lot here.


    I have a question for you all.  I have a potential client who wants to start recording his dictation with Dragon Naturally Speaking and then have me do the editing. 


    I'm just not getting this.  Is there a MTSO that provides both VR and file transfer where I can edit?  Is there an obvious answer to this, and I'm just so new to this field I'm not seenig it?  How would I get both the word document and voice file to me so that I can edit it remotely?


    Any numbers to call or pointers would be great! 


    I edit to make it 100% accurate....

    You want lineage as well as speed.....I would do Hemoglobin is 13, hematocrit is 45, and platelets are 200,000 (whatever is in the CBC).  I do the same for the chemical profile.  Sodium is 135, potassium is 4.2, chloride is ...etc....


    but they have to say *is* plus *and* for me to do that.  I will never just insert extra words to inflate, but the word *is* - if they are dictating that to you...that is 2 more character spaces.....more is better for you.


    Sometimes MDs want them separated.  I have a couple of dictators what want individual sentences.  Hemoglobin is 13.  Hematocrit is 45.  Platelets are 200,000.  I usually give them what they want.....as long as it is 100% accurate.



    I get paid less to edit than to MT. I shouldnt
    x
    Flyingfingers, when you add or edit an entry...SM
    there's a box on the bottom left called "Tags." At the end of your entry where you don't want a space, open that and insert "No Space."
    Hazard of the job to edit EVERYTHING we read.
    x