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Serving Over 20,000 US Medical Transcriptionists

Total frustration

Posted By: freebie on 2007-11-29
In Reply to:

I'm doing the worst report I have ever run across, it's brain surgery and I've never done one before and I don't know the anatomy, it's cold in Ohio, I killed my back last week on OT and I can't walk and I feel totally unloved and I can't get a break on my line count and I'm miserable.  Please don't correct my grammar or spelling, I'm not up to it right now.


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Frustration
Do any of you just sometimes feel like pulling your hair out because a doctor makes you so irritated!?  This doctor kept on yawning and my gosh if I could see her i would slap her!  And then so freakin' picky.  Insert this here and insert that there.  They just make something as difficult as possible.  Ugh....i just need to go to bed.  I'm too ill to even type anymore. 
I appreciate your frustration, but you know
that all ties in with Voice Recognition - some day there will be just templates that are merely filled in and we will not be needed at all, I do not think even as editors. Perhaps not in our lifetime, but remember that is the focus of every health supplier - rid the cost of transcription.

and you have just even proven more why they probably will do everything electronically and the doctors will be 100% responsible for their own reports.

I found a site where one of original MTs (name being withheld) for years already is actually in some capacity working with a company (or owns it) pushinig for a lot of this newer technology such as POS (point of service) where the doctor uses a hand-held and enters information in as he is seeing a patient...no notes, no dictation, just data entry...
Understand your frustration. I have been
can't seem to get up to 125-150 lph no matter how hard I try. The dictators are great, people are nice. I've been moved around a couple of times, but I truly think my difficulty lies with their word expander. I just can't seem to work without a standalone expander. I was so used to it before. I guess memorizing and making each and every one of my shortcuts just isn't my cup of tea. I can do it, but I like to be able to see on the screen which words to choose, etc.
I understand your frustration but how did they
exactly what kind are you referring to? Losers of what kind? That's the part that makes no sense.

God touch the heart of the ones who lack compassion. Thank you for the kindhearted who give and give and thank you for those who want to give but simply can't. And so it is.
I understand your frustration

we recently had a very similar situation in my community with punks shooting an elderly person when he opened the door to what he thought was trick or treaters. 


You did say that 1 of 4 was from an area hit by Katrina.  But, the other 3 are local youths.


I understand your frustration.

For some people it is really hard not to notice injustices done to the sick and poor.  Bless you for being a caring person.  Having a soft heart is one of the things that make this job harder for some.  Keep in mind that the folks on this board can be ruthless.  I agree that it is not your place to pass judgment on the doctors but I also totally understand where you are coming from.  It really might be better to find a new group to work for than to keep having your heart broken over this. 


And next time you need to vent....tell the dog (if you have one) instead of becoming a target for all these arrows!!!! 


I feel your frustration
I have been trying to hire an MT for some time now.  The problem I find is that no one seems to know how to put a sentence together.  The last MT I hired actually told me that she had been working for a hospital and they didn't care if she had run on sentences or left numbers dangling at the end of a line, just as long as the medical terms were correct.  This means she was only doing the minimum of what was required of her and she had no knowledge of the rules included in the BOS.  I should mention that she was transcribing letters for me, so sentence structure was a little more important to me.  What happened to taking pride in your work?  I have actually stopped marketing to try to get new accounts because I just cannot find anyone I can trust to do a good job.  I could vent for days on this subject.  I'm sure there are some good MTs out there, and I would like to think I am one of those good MTs, but after months of searching I have been unable to find one.
Understand your frustration
but after working inhouse I know they the med recs departments know of the problem and do try to talk to the doctors about it. most doctors just think they are above some things. I also know that sometimes the doctors and med recs departments don't set the TAT, the CEO or board of directors do based on JHACO and other audits. They also do build in some requirements for physician's to get things done in a timely manner and physician do get cited but (at least where I worked) it meant little to nothing. The physicians had no problem taking the slap on the hand for being late on dictation.
I don't understand all this frustration with VR...
if those VR jobs came out perfectly WITHOUT needing the corrections, that is the day we will be out of jobs! For now, I am glad VR is what it is, I will make the changes and get paid for them. We should be thankful!
It sounds like your frustration is keeping you with
Companies do not seek out single people to put on the worst accounts, nor 2-income families for their best accounts.

We all have good and bad dictators.

Sounds like you need a good break. Hope you can arrange that soon.

I would tell her this and not be joking, but show her some frustration
I would tell her that the clients are not going to pay for jobs that are not turned in when they are supposed to be turned in and that you need someone that is going to transcribe the reports and have them turned in on time because you are losing money paying her to transcribe reports that the clients are not going to pay for because they are late. Surely, she will understand. Either she has the jobs returned on time or you are going to have to let the client go or hire someone else to transcribe and return the jobs in on time and if she keeps it up, tell her that you lost the account because of jobs being turned in late and that you do not have any other clients available for her to transcribe.
I understand your frustration, but (see inside)
you probably paid for the air flight, etc, but we have been so burned with taking jobs where we found we with experience were given all the ESLs so the less experienced could do the dictation, made less money because of it, etc. I personally am so burned out in this profession I just needed to answer you. You are probably one of the few that really wanted to train properly, most of us don't get that. I am sorry this happened to you but read some of the posts here. There is no excuse for people not following up to you - that is not being responsible, but try to understand that most of us cannot just take off work to fly somewhere for training. I could not personally, I have no family am single. You sound like very responsible owners and I do not like what happened to you, but try to understand that so many of us have been burned with companies telling us one thing and then doing another. Don't give up on us, we are a very loyal breed when we are treated fairly.
Have no solution but share your frustration! sm
And it's also frustrating there's no option to type your own correction while in spell check.  I DO hope someone can educate us on this!
Instant Text FRUSTRATION!
am i using this software incorrectly? because it seems like my autocorrect is better than this. any suggestions? any tips for making glossaries? I'm confused , and when i type for phrases, no matching phrases come up! i'm getting really frustrated.
I understand your frustration but this is happening in all fields.
It affects every work situation as technology advances, etc.

The fact is one cannot expect to have a lifelong career in any one line of work without experiencing some times of either changing with the flow or stepping into another line of work.

Microsoft Word 2007 Frustration!!!
Every time I hit 'enter' to go to the next line (a return), it double spaces. How do I get it to just single space?

Thanks, everyone.
TOTAL RIP OFF
This is the most outrageous thing I have ever heard - VERY BAD SITUATION!!
I have 4 total - not 5.
nm
Total BS.

What company do you work for?  Give me a name! 


Total gym, etc. - sm

I am being very careful. The videos online are very instructional and I am going slow and easy at first. I also have a Tony Little "gazelle" and do 1/2 hour at a time and at a good pace now that I have used it for more than 1 year. Hope to do Pilates once a day and the "gazelle" later in the day, but will pace myself.


Thank you for your concern. I did also consider the Total Gym, but went to our local Play It Again Sports store and found this Pilates for $59 so thought I would start here. If I really, really use it and like it I will possibly invest in a better one, but for now this is where I am.


p.s. Most any exercise equipment is available "used" so you might shop around before investing too much money, see how it works for you, and then think about perhaps spending your money on something either better or new.


Total Burn Out
Well, I've tried everything to change my attitude & outlook & always feel I've succeeded until I log on every morning & encounter the worst of the worst ESL or American Doc on a cell phone dictating 50 feet away from the mouthpiece with every extraneous background noise imaginable! I can handle a few of those in a row, but that seems to be the majority of what I now get, with dictation times varying from 3-4 hrs or more apart to minutes - depending on who the doctor is.

I'm seriously questioning why I'm doing this to myself on a daily basis as I, too, have only seen my income decline, my hours increase, & am mentally wiped out at the end of the day. I'm doing good to fix something for dinner, let alone anything else that needs to be done! I just seem to sit here in a daze and/or stupor every evening - telling myself tomorrow will be better!

And, Whining Wendy, you're not alone. I thought the days of crying out of total frustration & despair ended in the 60s when I was a "Newbie". Wrong!! During the last 2-3 yrs, this has & is being encountered by me almost on a daily basis - & I'm an "Oldie". In years past, once you mastered deciphering an accent, doc, etc., your days of frustration were over. Now, working for a National, I have found that every day is filled with different, new doc's, new accents, etc. Problem arises when after you finally master an "impossible" dictator, you find that in 6 months or more, since you were so "good" - you get all of his horrible, undecipherable dictation again - none of which is consistent nor repetitive of prior dictations. Back to frustration level 1.

I hate to say it, but my love for this profession has totally been annhilated. Really wish I could offer words of encouragement or suggestions but, at the moment, I have none. I'm just really saddened to see how many of us feel this way & what has happened to a once highly regarded, elite, "profession."

Never in my life have I ever pictured myself working at "Bob Evans" (Geez - could just picture it all now - dumping trays of food, etc.); however, went to dinner there the other evening & they had an Ad posted in their window for help wanted. Jokingly, told hubby I thought I'd apply for the job. Sad thing is, his reply was that I'd probably make more money & be less stressed!

I don't know where we're all headed & wish I had answers & a magic wand - but I regretfully don't. I do know I'm seriously looking into what other options are available to me.

Sorry all - just venting after a very, very bad week, on top of my normal very bad weeks, only now with a Bonus offered until the end of the pay period. Just another stark realization that with the dictators in my pool, that is an impossible, unattainable bonus to achieve unless I want to work 24/7 trying to decipher such. My price to pay for being an experienced, good, at-home, Oldie?
total agreement with you - sm
I myself am in favor of trying to find out which hospitals outsource the work to India and then writing letters to the local newspapers as "letter to the editor" kind of thing to let the residents of the area know that their medical records are being sent out to India. But that's just my opinion.
That would be a total ripoff - s/m
Works out to 5,500 characters per $5 - or $0.0009 cpl.

Just say NO.
I have a total of 9 accounts.
x
We had maybe four kids total.
When we used to live in the "suburbia" neighborhood by the schools, we went through hundreds of pieces of candy.
I use Total Assistant Pro
and it works great for me. You can download the trial version and then purchase after 30 days if you like. It does all the work for you. I love it.
total cost
Total cost of $60 for two phone lines, which includes taxes, etc. It also includes call waiting and voice mail. But my C-phone line has nothing on it, no call waiting, etc. by my choice. First month on my residential phone is free because they are just starting up in my area.
Does anyone know what the estimated total # of MTs in the US is? nm
nm
Yes, that's it. Total concentration...
PLEASE let that be it.
I'm in total agreement with you.....sm

Do not kill them....unless poisonous or unless they strike!  They can be caught and released or given to someone or some group who specializes in handling snakes.


Killing is the coward's way out...killing something that you are 10 to 100+ times bigger than......unless of course it's about to strike or is poisonous!


I think 6 seasons total.
I too did not watch from the start - but began to watch the reruns on HBO on Demand from the beginning - and have now seen them all, around 3 times each!!! If anyone hasn't seen it - do yourself a favor and watch on Demand or rent the DVDs beginning with Season 1 and enjoy - you're in for a great ride! The most cleverly written women show ever - hysterical AND poignant! It will make you laugh out loud and sometimes cry. I am in love with all four of those women - Samantha, Carrie, Miranda and especially Charlotte - and I'm straight! LOL!
About $125 in PA - total electric, about
Pretty happy here, bill runs about the same in winter and includes heat :)
Agree - Total RIP OFF!!
Curious me wants to know -- which trans co.?
re billing - am I being a total *ash*?

I have plenty of clients, no shortage of work. Recently I started picking up some extra legal transcription from a company who is swamped & always begging for help. It's not something I've had much opportunity to do and it's fun to do something different. But they're totally out of the technological loop. I bill all my clients by an Excel spreadsheet attached to an email, and I have a master spreadsheet set up that keeps track of all my invoices for me. They are the only ones who can't open it. I know they can because someone who used to work there could, but now they have a new person and no one there can open it. Of course they can probably right click and "open with" some kind of viewer, but why is it my problem to teach them that? (here's where the "am I being a total a$$ question comes in!)  I'm tired of their clueless clerk emailing me five times every time I send her an invoice asking me to resend it and having to respond "If you can't open it, it's not going to help to resend it."  Sure I can mail it, but why should I when I have plenty of other clients?  Do you think I'd be an a$$ for unceremoniously dumping them? would you do it in a quieter way and leave the door open for further work? 


They are so technologically out of the loop, it's not even funny. I asked them for an electronic copy of one of their style guides for easy searching, and they said they don't do that and they "don't keep" things.  They just have one hard copy they are xeroxing over and over.  I knew it was somewhere, it had obviously been typed it on a computer. It's a .pdf file on the web! Someone had downloaded it directly from the court's web site. They are supposed to provide me with the names of judges and attorneys on the tapes but they don't and I have to struggle to hear names and spell them phonetically or designate unidentified voices somehow so I can tell them apart and then go back and globally replace them when I hear the name or I'm sure of the spelling. This adds countless time to transcribing their cases AND THEY HAVE THAT INFORMATION. I've asked them for lists or links for judge's/attorney names so I can at least search when they don't give them to me.  No dice. I have since found good links on the web, of course.


I'm worried about getting in deeper with them, I'm not overly familiar with legal work and I'm just going to keep coming up against their not being able to provide me with the tools I need. Every time I have to find something for myself it's costing me money, obviously, being paid on production.  They annoy me and I seem to have a very low threshold for that.  But it's valuable experience and they are desperate, the owner won't be happy.  But she's as clueless as her staff.


As a total aside to this thread here...

about dentists in Maine...I haven't been to a dentist since I was a kid, strictly out of fear factor.  I tried to find one yesterday because I think it's time I see someone whether I like it or not.  Of the 4 I could find, only 1 is accepting new patient's and where I don't have insurance and would be be a self-pay, they don't cut any breaks....just the initial visit and cleaning is going to run $310 buckaroos!  I asked if that price included a happy ending and the voice on the other end just went dead.  (No sense of humor apparently.)


No wonder why people are losing their teef up heyah!  


I am in total agreement with
I also have many, many years of experience and find it hard to believe that the pay is only 7 cpl when in fact you must have a lot of experience and learn new platforms, accounts, etc.  Production suffers initially, and then all of a sudden these MTSOs want to switch you to another account, which makes it almost impossible to make a decent living at 7 cpl. 
Total fluke
I happened to hear of this endocrinologist who was looking for someone and willing to train. I got the job, was completely hooked and never looked back. This was 16 years ago. I have no formal training but read and researched everything I could get my hands on. I eventually picked up a few more clients over the ensuing years but then 8 years ago decided to try for an acute care position with a national. I passed the test and loved it.
I use Total Assistant and like it. nm
xx
I think Tom Cruise is a total whacko- sm
I actually thought it years ago but then he was kind of reclusive and didn't speak out so much.  Now that he's opened his mouth again and by his actions, he is showing his stupidity.  If you saw him on the Today show with Matt Lauer and the things he said, he was unbelievably pompous and arrogant about things he obviously knows nothing about.  Why do these "stars" think we want to hear what their opinions are?  Who cares?  All they are are paid ACTORS.  Tom Cruise only has a high school education and he acts like he is the most brilliant person in the world.  Look at Nicole Kidman - she got out while she could.  I pity Katie Holmes.
The biggest pro for me is the TOTAL flexibility...

As long as I get the work done, I can do it when I want to without being chained to my computer. 


Plus, I don't know why you think ICs net 50% less than if they work on an employee basis.  I've worked as both an IC and employee and, although I don't have benefits, I make much more as an IC.


I have total control of my account, and as for set up - sm
they ask you when you want it set up for and they delivered the day I wanted it--I can set up my folders, say who has access to what, delete folders, etc. I do not plan on storing any files there on a long-term basis, I erase after I have transcribed the work. I keep a copy on my computer though just in case for a while. I do not send the work back that way as my client prefers email but if I get any other clients in the future I will send the finished work back that way if they want it that way.
I am in total agreement with what you have written
This job was quite enjoyable in my younger years and while it sounds like pay was low back in the 1980s, the cost of living was low as well.

Another 4-5 years of serious studying and I could have possibly obtained a degree in an area which had better job security, had a future I could count on and didn't require 50-60 hours of week of work to bring home 50G.

Plus, at 48, my hips, hands, hearing, have taken a beating that I am not really being compensated for, most jobs after 20 yrs, land a person into a supervisory position of some sort that allow the worker to teach what they know, and yes, to relax somehat and let the young and spunky ones keep up the grueling schedules.

So, in retrospect, I would have gotten student loans, applied for grants, did what I had to in order to acquire a higher education (I wanted to be a doctor).

That is total bullcrap that Chris got

What a total shock!!!!  I can't believe he is going home.  Chris rocked the house.  I actually predicted him to win!!!!  How sad.  I guess my vote now turns towards Taylor. 


TAYLOR all the way now for the WIN. He's the TOTAL package.
Spunk, energy, personality, showmanship, and voice. He's got it all going for him.

Kat should never have gotten this far. She's not singing well and had a bad week. There are songs that she can sing, she's just not well-rounded to do any kind of music.

Lots of people will buy Elliott's CD. He's got a great voice.

I wish they'd publish the vote counts. I can't believe that Chris got the boot! Just shows you how sick this can all get. We'll all be angry if Kat goes on to win. Probably more of the sick "vote for the worst" revenge.
I believe the total bill was close to $400.00 sm
but keep in mind that this was about 8 years ago. Also, your pooch may have needed much more care than mine did--and also it could be more depending on what area of the country you are as well. I'm in a small rural community with only 3-4 vets in the area.
1. Me. 2. Me. 3. Me. 4. Me. 5. Me. Total # in household: 5. pathetic, huh? sm
Also, we have a total of 11 acres - 3 of which have to be cut. Our riding lawn mower broke in the spring, so guess who is out there pushing it? Yours truly.

If I don't do it, it doesn't get done....And I need things to be done for my own sanity. Can't stand a messy house.
It is based on lph, not total lines sm
produced.  It is based on lines per hour over the total pay period.  200 lph, one bonus, 300 lph, another bonus.  Per line bonus based on all line produced.
....and a total doofus! -nucular-

My house is a total BIOHAZARD... - SM
a dust-mite's Shangri-La. (Even my cats are sneezing...) Half-finished chores & other projects all over the house. Ditto for cat-hair, as I have 2 Persians. Dishes - aaagghhh.... I'm tempted to skip washing them, just throw them away and get new ones, but can't afford new ones. Wish I could afford a house-cleaner, but would have to do a week's worth of housecleaning beforehand, so as not to scare her away!
8 years total, longest was 4 yrs for the Q...

I love Total Assistant Pro. sm
I have to work with text boxes on office letterhead and I found Total Assistant counts the text inside the text boxes while others didn't.