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Winscribe is fine where I work. But if a mic is malfunctioning, sound quality is suboptimal.

Posted By: Blame it on the mic. on 2006-12-29
In Reply to: Winscribe is not my fav! - MTzz

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winscribe and sound quality question (sm)
I presently work for a company that used to have the hospitals call into their own in-house Dictaphone system.  Recently, we have switched to using Winscribe and I notice that the sound quality has deteriorated.  Why would this be?  I'm not familiar with Winscribe or how it works so I'm not sure if the work is being re-recorded from the original Dictaphone system or what.  Any thoughts?
Excellent sound quality and just leave me alone to work! nm
s
That should be Winscribe has the best sound. Not Dictatphone. NM
NM
best sound- WinScribe Dictaphone Transnet-NO- see inside
Best sound is Winscribe. Google it. Has excellent, excellent sound, far better than Dictatphone ExtText (see below). Has demographics that are with the job, however I don't know if it has a way to make the demographics automatically download into a document--- my company does its own programming for that. ? May be ask.

Dictaphone ExtText is tedious, tedious, tedious. I don't know why people like it. And the Expander that comes with it is poor, very few features that typists would use and a some that work against you-i.e. it won't capitalize an abbreviation you have put in, even if you type it in caps. I worked on it twice, 5 years apart, and they NEVER upgraded the sound or other features to make it more MT-friendly. A company that puts SO LITTLE EFFORT into their product for the end-user will never get my vote! My input, my opinion.
Can you tell us who this is with the bad sound quality? nm
s
sound quality

I'm totally with you!  I used a Lanier station for the first 15 years of my career and the sound quality was superb compared to the internet dictation.  One thing you might try, if you have not already, is to make sure your speakers have a tone dial.  Lots of these companies provide speakers that only have a volume dial or they want you to plug right in to the PC but there is no tone setting on the voice program.  Turning the tone to high helps un-muffle the sound.  Good luck!


 


Sound quality may/may not be the
the wav player but your sound card.  You can get a new sound card or you can get a USB thing and bypass the sound card.  I'm not sure exactly what the thing is called but the one I have is by Turtle Beach and is called Audio Advantage.  I got it at Best Buy for about $30.   You can Google and read about them.  There are 3 different ones to choose from.   I didn't think it made a huge difference, but I went on a working vacation once and didn't bring it and realized how much difference it did make.  You can adjust all kinds of things on it, which will be a trial and error thing for you.   If you have Win98 or less you can't access all the features though. 
sound quality

I have had a couple of at-home jobs in which the dictation was received by phone line.  Is it true that the sound quality is better this way?  I am currently looking for a new job and wondering if dictation via internet will be a rude surprise in comparison.  Appreciate any comments.


Sound quality.....MT : QA
This is an excerpt from a post from an MT some while ago and I AGREE 100% WITH IT:

'Is it me, have I totally lost it, or is the sound quality on the QASAR playback FAR better than the quality on the original job?

Last night I had job after job dictated by a gal who mumbles, speed talks, fades in and out, rattles papers, and it sounds as if she is talking through a shoe. I listened repeatedly. I had my husband listen. I even stuck the headset on the cat to no avail; none of us could understand her as she rattled off study meds.

This morning I check QASAR and while QA couldn't get everything she said either, the sound was crisp, clear, and sharp as a bell. I find this very frustating. If the sound on my end had been this good while I was transcribing I could have gotten the majority of these blanks and saved QA some work.'



I think the sound quality is not that great.
p
Laptop sound quality
I am looking at purchasing a Dell Vostro laptop but I have heard the sound quality with headphones is poor. Does anyone have any experience with the Vostro? Thanks. sz
Laptop sound quality
I am looking at purchasing a Dell Vostro 1500 laptop but I have seen reviews regarding poor sound quality when using headphones.  Headphones are a must for me.  Does anyone have any experience with the Vostro?  Thanks! sz
I don't find less quality getting my sound - sm
through my home PC. In fact, it's digital, and my phone is analog, so I think it's better. It can be altered further with different headphones, too. Of course, I still do sometimes get some pretty bad dictation quality sometimes, but it apparently comes from the equipment at the dictating hospital.
I have no problems with sound quality...

so I think it just depends on your equipment/platform/specific hospital, etc.


Integrated Sound quality

Hi.  I'm looking into buying a new computer from Dell, which has the integrated 7.1 audio.  Does anybody use this?  Is the sound quality good enough or should I think about adding a Sound Blaster card?


 


Don't know if you can, but the sound quality is sure to be atrocious. Gets worse with every
s
Think this has been discussed before, but the sound quality will probably suffer if you do it. nm
s
Sound quality is 10x better than Express Scribe...sm
The settings are not as complicated either.

There are no preloaded files. You download your own files. I transcribed actual voice files using the trial version.
I usually tell them about the poor sound quality and if it is not rectified I quit! nm
x
Absolute worst quality sound files in my
20 year career, the worst ESL dictators (and I currently do about 95% ESL), horrible management, system not user friendly, technical support a joke, .....   I wouldn't wish this company on my worst enemy.    Don't know anything about the other company, though several recent posts about them don't have anything good to say. 
Poor sound quality, looking up proper names, sm
switching from one account to another, not enough work, repetitive stress injuries, accounts continually changing they way they want things done, uninvited guests, slow ISPs, inability to get broadband, accounts having server problems,lack of proper reference materials at hand (meaning MT word books and dictionaries), relying on Google 100%, visiting this and other boards, chocolate cravings, food cravings, extreme boredom, extreme fatigue, delirium.



All I ask is for clearly speaking dictators and good sound quality and I would be a
nm
I have no problem with the sound quality using Express Scribe.
There is a new version of ES available for download and you can improve files with their special audio processes. Bytescribe wave player is expensive (compared to free with Express Scribe) and ES is more versatile, IMO, having used both. ES will play a wide variety of file types, including .dss.
The onboard integrated sound should be fine.
You can always add a soundblaster card later if you have any problems, but I doubt that you will.
Depending on sound quality, lookups, fill-ins, ESLs, that's
s
Where do you work that you use Winscribe?--nm
//
I work on Winscribe. There is the ability to
see which MTs are on Winscribe when you go into it. They also can see how many minutes it took to transcribe a report. They probably do averages. I do not know who you work for but I tend to follow the eight hour shift with two breaks and a lunch. It is easy for me since I came out of a hospital setting where I had to work that way.
Other than that do you like Winscribe? The hospital I work for is considering going with them for a
x
no work late...she raved about the quality of my work.....sm

I have emails raving about how good my work was.  The trouble came when I started asking questions about pay and complaining that she was sending me work when was convenient for her and not when I needed it.  She would stay up all night and then sleep a good part of the day.  I told her before I started that I wanted to work early mornings.  She said that was no problem whatsoever, BUT then I would see no work until 4 o'clock in the afternoon.  She would promise me work and send it to me and it would be the wrong voice files, so I had to delete and start over.  She was SO disorganized.  She said that she has 50 happy transcriptionists and complained that I wanted some samples.  I did not know how she wanted things formatted.  It was just a mess.  The day she "fired" me (I have never been fired before in my life), I had basically told her that morning if things didn't change I wasn't typing another character. 


Of course she had 50 happy transcriptionists.  Her work was being subcontracted by a lady in Atlanta.  She didn't have contact with these transcriptionists.  There was a middle man.  I told her I could guarantee the lady in Atlanta provided her transcriptionists with some sort of guidance or samples.  The hospital system had some sort of weird thing in place where some places needed soft returns and some hard returns and she told me you couldn't mess with that but I was unclear on exactly what went where. 


I don't think I will ever work for a small company again. 


Anyway, I have drafted a demand letter which I intend to send Monday.  Someone below asked for the name of the company, and I would rather not say until this all pans out.  I will definitely post the name of the company eventually.  I just don't want her to know what my plans are at the present time.  I don't know if taking her to court will do any good, but it is worth it to make her miserable.  It is a 2 hour drive for me, but I called and I can file via the U.S. mail.  So it is only one trip.


Are you a bad MT with lousy quality work?
My calls are answered immediately, i've been on the same account for years, i'm praised for my work, receive emails thanking me.  Maybe its YOU and not THEM?
Well, yes, but then the quality of the offshore work (sm)
would be worse than it is now, with not enough people to edit it, it would get way behind TAT, and eventually it will come back to us. 
It's definitely a work quality issue.
I'm having a tough time myself. I had the ultimate in great MT jobs up until just recently. Seriously, my Expander stats were running about 70% per day. Now I'm doing maybe 20% on my expander stats because I have a new job where the dictators just ramble on endlessly and backtrack often. It's about $11 an hour and the schedule doesn't work for me either. After I pay taxes and equipment costs, I might as well be working at Burger King or Walmart. I don't know what I'm going to do. I can't make it on this low income. Maybe those sweet accounts only happen once in a lifetime, and my sweet account is gone to VR.
I was better on hourly. Quality of work was better

Poor quality is just that. It has nothing to do with work ethic.
Goodness.
I would think that our QA scores honestly reflect the quality of our work
and are not infuenced in any way by how we interpret the status you may or may not hold. Hopefully, you are not basing QA statistics on whether or not you like a certain MT's attitude about you.
i would not babysit them. if their quality is that bad on resume, it would be on work ethics too.
;
Yes! Thank you. $28 a day is fine with me. Easy work.
***Hello***
Now MT companies in India have control over the work produced. Quality is much
zz
Sorry you have to use Medicrap, but I use IT where I work and it works just fine.
Its amazing how un-MT friendly that program is and how the hospital administrators don't care that Medicrap won't fix anything.
Hahah!a! Funny typo: not quality 'scAre', quality 'scOre'. LMAO!...nm
nm
Work in a hospital and no one cares about quality, unless there is a malpractice law suit involved.

All anyone worries about is quantity.  The work is terrible and the only time anyone even acknowledges it is when a doctor is being sued.   When my son was operated on I had to marked his leg in permanent marker before surgery because left/right get mixed up so much.  You can tell reports that comes from India and my supervisor sits there and laughs with us.  Due to the "freeze" we haven't had raises in over 5 years.  


 


So you use MCI for unlimited LD for work and they're fine with it? About how many minutes do you
use per month, do you think?
Word 97 thru 2007 all work fine on Vista.
xx
I think that depends on the quality. Do you honestly think there is good quality just throwing every
MT on any account like they are. I also think QA has been told to not waste a lot of time on blanks so I think the hospitals are getting a lot more blanks. I certainly have more when I get in a hospital I dont know and they talk 100 miles an hour.
I thought quality was a given. Speed and quality are not mutually exclusive. sm

I maintain 99% accuracy above on my reports.  However, the original question was regarding personal preference, and I have stated mine, and I respect your opinion as well.  :-)    I do think if I was working in an office or hospital setting, the setup you mentioned might be more profitable in the long run.  There are too many interruptions and such when you have other people running in and out, phones ringing, etc. 


I doubt that anyone but me really cares about the lines per hour it takes for me to do a report.  They just want an accurate report in a timely manner.  I take pride in my work, and would never just slop something out for the sake of the almighty buck.   And, as an added incentive, I work for 2 companies, and one of them has my name on each report.  I don't have a problem with it, but I did think it was a bit unusual at first.


Oh well ... I must confess that what I'd TRULY like is to be paid lots of money to just sit and play Battle Phlinx on Pogo all day long, but as of yet, no such luck.  


ExText has it's own expander. It's not a separate purchase. Other expanders work fine with it,
x
Yes, I agree. Free is a good price and Express Scribe will work just fine for you. (nm)
x
Thanks, doesn't sound like something I want to work on. nm
nm
AWESOME - does it work with sound files???
I love It thanks!
HOW can you do 180 mins. a day?? Where do you work that the sound and dictation are clear
n
k, that is your opinion, i stated mine. poor quality in my opinion shows bad work ethics if they do
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