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Wow to Technical Support! Thanks soooo much! ....

Posted By: van on 2009-02-15
In Reply to: See message... - TechSupport

for your extensive answer!
I'll start with cleaning up my mouse and working up from there if this does not work.
I'll let you know.
There are still very kind, knowledgable, helpful and generous people in this world, THANKS !


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You are welcome. It is my best resource for any support or technical help.
x
I fired my ISP today because of non-US technical support....

To give a brief summary, I developed technical problems after my ISP decided to do some upgrades 2 weeks ago.  The problems resulted in my getting kicked off line every few minutes.  Upon contacting technical support I found myself consistently running into people that had no English comprehension skills and their responses had nothing to do with my problem or how to fix it.   I found another ISP that would provide the services I needed and signed up with them 3 days ago, then called my main one today and told them they were fired because of their non-US based labor who couldn't help anyone.  The lady I spoke with apologized and said this was an experiment they were doing with outsourcing technical support, but I told her that their experiment cost them a customer who had been with them for almost 4 years. 


I've fired off e-mails to everyone in management that I could get ahold of telling them exactly why they were fired, and sharing the idiotic responses I received on my technical assistance requests. 


Thank you SOooo much MQA !...
Just what I needed! You don't know how much you have helped! I have printed your response. I was trying to make it too hard by overthinking like I always do. My physical therapist keeps hinting that one of their (at home) transcriptionists left, HINT HINT, and I have been afraid to talk to the office manager because of all of the logistics stuff.

One more question: About the 3$ a page...could you explain a little more about that. What about half pages and the like? Have you figured out what kind of cpl that equals? However, the 3$ a page sounds like a much easier way to calculate the bill.
Thanks again!
That is SOOOO right-on!

you are soooo right.
x
Thank you soooo much. I thought it was just me.

That Indian MT who lives in the US story and cherry picks while not wanting to do Indian bad dictators just was too much!  And the insider who told the MT this was happening.   Wow!  For two months!!!  How long should it take for the Indian MT to cherry pick before she does the Indian dictators?   Blah, blah, blah.  How and why do people do this to themselves?


It is the nature of the business just like sales.  You win some, you lose some.  There is feast and there is famine.  Do the work while it is there because tomorrow it may be dry.  Don't like the work, get another job. 


 


 


 


 


 


What hospitals?? I'm soooo there


You are soooo welcome. I'm glad for you!
x
Too cool! Thank you soooo much sm

MTStars and Executive Communications!


:) Happy MT week!  You've made this a really special week for all of us. 


Felicia


omg yes!! Rob Thomas is soooo HOT! nm
nm
I'm sorry, but I would have soooo just walked out of there.
That HAD to be awkward.
I soooo can relate to you!.....sm
Please don't feel so bad, menopause affects your mood, temperament, just so many things about your body that you are used to! I had a radical hysterrectomy back in 2000, so I had to go through menopause "instantly." I could not take the patch and hated HRT, so I have been using naturopathic supplements to help....but depression, mood swings, cravings, the HORRIFIC night sweats and hot flashes, lowered libido....I got it all, and it really is a transition. Could you perhaps speak with a compassionate female therapist, not necessarily a psychiatrist, but someone who understands what you are going through and can hash out all of the issues that are bothering you? Just know that I care, you have friends here, and please feel free to e-mail me anytime, okay?
soooo true
I was hired as a QA manager and the company I work for have been trying to demote me every chance they get, promoting the less qualified, etc etc. It is clear that a good MT is more valuable to a company as just that, an MT. Sooo try not to be as good and you might move up in the ranks. LOL;
Thank you guys soooo much!
I knew this was the place to come to get help! 
Soooo true!
Well spoken.  No one seems to care that these foreign parasites are compromising the integrity of their own patient records with their slovenly dictation styles!!!!!!!!!!!
Laughing - you are soooo right
QA is overrated and yes they do need to get themselves.... QA are MTs that think they know more than a regular MT... in a nutshell.... 
some people are soooo lucky!

Oh yeah, I am soooo scared!
What are you gonna do, ride your horse over here and get me???????
Your BOS post is soooo true! sm

There are so many newer MT's who don't know the facts where BOS is concerned.  I use my BOS everyday....  it elevates my monitor to just the right height. 


 


Soooo weird. Hmmmm
This post refers to the posts below from the ICs from TRX (I am one) - I find it interesting that a person would come on here and call someone out of there name (the owner) and then walk away without explaining how he/she came to their conclusion.  Seems a person would want to make their case or maybe just persons like myself and the other IC who stood up to ask why.  I'm so confused.  I guess we're all just different that way.    Some people are yellow and some aren't.  That's right, I said it. 
Ok..I will soooo not watch SVU anymore if they
split up Olivia and Elliot!! OMG what a show tonight!
This is not creamy, but is SOOOO good...
1 cup oil
1 cup vinegar
1 cup sugar
1 Tbsp salt
1/2 Tbsp garlic powder
3 Tbsp parsley flakes (may use less)
1/2 Tbsp black pepper
4 tsp dried mustard
16 oz cooked rotini
1 medium cucumber
1 medium green pepper


Mix all ingredients well, refrigerate before serving.

Note: I leave out the cucumber and pepper when refrigerating, and cut these and add just before serving.

MS Word SOOOO Slow
Has anyone ever experienced a very slow MS Word program all of a sudden?  It is very slow to get into and exit from MS Word 2002. Once in the program it is fine and all other programs on computer seem to work fine.  Wondering if I may have too many autocorrect and autotext entries??  Any help would be appreciated.  have tried everything can think of, even added much memory.  Thanks.
I was soooo lucky... my son was potty trained at 2..
He had his 2nd birthday party on Saturday, and on Monday he started potty training.  Never bought another diaper.  Two weeks later, he was in underwear during the day.  But, I took him regularly and monitored his juice intake.  Thirty minutes after dinner was the last full drink.  He would go potty right before bedtime at 8pm and maybe get a little juice if he asked for it.  Since I worked nights, I would wake him up (or just take him sleep) to the bathroom at around 12am or 12:30am.  He would wake up dry most mornings, but he wore Pull-Ups until he was about 2-1/2.  He is 7 now and has an accident every blue moon, mainly because he falls asleep in bed without going to the bathroom right before getting in bed.  Proud of him.  Yours will get there too. 
I agree, and I work for MQ! Sooo boring, soooo old, and
you would think they'd realize how idiotic they look - whining and whining and predicting doom and gloom! Honestly, MQ and Philips is BOOMING in the business world right now.  Huge advances the last few months - HUGE sales of products, advances, awards in the industry.  I get email alerts daily on the HUGE growth of MQ - and these old sea-hags just sit on here and cackle about DOOM.  Boy, do they need a reality check, or what? All is fine in MQ world, and always, always will be!  As long as you're willing to work and have a brain, MQ is a great place to work! Oh, yeah, and I'm mgmt - making 6 figures and even remotely interested in sea-hag opinions! That is just soooooooooooooo lame, too! Or maybe I'm the same poster from below who always uses CAPS! That is sooooooooooo funny. Cracked up at that analysis - some of these women have way toooooooo much time on their hands rather than hitting the keyboard! Analysing posts to compare typing styles. Give me a break! What a hoot!
Soooo...what are you saying? That people should post something that is worthy of the board in SM
your estimation? Would you like to have the monitors delete this post about KL and Regis? What is it that you want? Or would YOU like to think of a transcription topic and post it? What's the deal?
I love Directv. The picture is soooo much clearer than cable. sm
Prices in our area are comparable between cable and DirecTV.  If you look at their website, you can pull up comparison charts showing exactly which channels are on each service package.  You can sort them by number or alphabetically and print them out if necessary.
I need some help on the technical

Technical help please......
I work in Word 2003 and am needing to make headers in some of my reports with the following information (page #, patient name, date and report type).  My problem is that the page number stays the same (#2) for all pages and when I go into change it all pages change.  I know there is something with "sections" and all that, but I'm just not getting it to work.  How can I make a header with the numbers to change from page 2 to page 3 and so on?  Thanks for the help guys!
Technical help
I'm really lousy in the technical department and I just got a message on my computer that my local C disc space is almost full.  I'm thinking I need to empty my recycle bin, but not sure.  It is quite full, as I type the reports in Word and send through Outlook Express.  Is that what this means?  Any help is greatly appreciated.
No, no technical available. Need to have something set up by sm
late fall. Thanks for the help.
Problems as in communication?? If so, I'm soooo there. Sick of unanswered emails. No one cares

In the technical world
the quality of the parts that comprise one computer is no longer a deciding factor, because they are all designed and manufactured by only a few companies that are world class manufacturers. It's the service that counts. If you get good service (including after sales service) then go for that company. Check, too, the available hardware that are offered in both companies that you are considering. If the local co. has everything that Dell or Gateway has to offer and also give you good service, then go for the local.

I bought mine from Best Buy and gets good service from the pc manufacturer.
Need pop up help on technical board -- thanks!
nm
Need help on technical board
nm
I have a question on the technical help
board please ASAP.  TIA
Can you help on Technical board? nm
d
MS word technical help
I type on ExText using MS word 97, and starting yesterday the spellchecker keeps picking up the words "as" and "is" as misspelled words. I even checked MS Word outside of the ExText forum, and it still picks out these 2 words. I keep hitting "add" to add the words so they will not keep coming up, but every time I start a new document, back it comes. Anyone with any ideas on how to permanently add these to my spellchecker so I don't have to keep dealing with this? thanks!
I have a technical question
I'm thinking about getting a new computer, and I think I recall seeing that a lot of companies' platforms aren't compatible with Windows Vista. Is this true, and if so, what do you do in that case. Cause it's not like you can buy a new computer with an old Windows system on. What do you do in this case?
that would be technical - normally I can spell!

technical question
Try core FTP lite.  I have used it and it is pretty easy once you get it configured.  Just drag and drop files from the left side of the screen tothe right
Is there anything on the Productivity or Technical board?

I have a technical question. On my toolbar when
I click on any of the categories (File, Edit, View, Tools or Help), instead of getting my dropdown menu I get a trasparent square.  If I drage my mouse down, then the titles appear but you can see the screen under them.  The same thing happens on Outlook Express.  (I have Windows XP).  The only one that shows the regular dropdown menus is Favorites.  This just started today.  Has anyone had a similar thing happen or know what to do about it?  Thanks.
Got a technical question, not MT related

I have a priceless message, left by my son, on my digital phone/answering machine, and am wondering if anyone here would know how I can transfer it to the computer so I can share it (and delete it from the phone).


TIA for ideas/solutions!


Long ops are the best! I love the technical
stuff!  My favorite is cardiac surgery.  Consults are good, too.  I really don't care for discharge summaries or H&Ps, short or long.  But always glad to just to have any work these days!
What are the technical specs on your notebook (sm)
Would like more info on the specifics such as the brand, RAM, processor speed.
Technical help, please- buffer overload?
Going along today and computer decided to show me a buffer overload, not able to do anything at all, said something overloaded. Anyone know what this means and how to get rid of it? I used to have Dell, oh how I miss and was told you could not have a computer made by Dell because of Vista and cannot use Vista on my platform. I need assistance, anyone??
Question on Technical board for those who are available to answer!
dd
Need help on technical board - doing search on MSWord. tks.
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Need help again with this silly MS word. Thanks. Over on Technical board.
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Please use Word and Technical boards appropriately. (NM)
Goldbird