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Serving Over 20,000 US Medical Transcriptionists

and they have offshore services as clients.

Posted By: nm on 2005-09-30
In Reply to: Agree! This company is great! Fast service. Big selection. Willing to help, too. nm - passing thru

t


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Most clients do not ask for offshore transcription. SM
As an employee (MT) for a large national MTSO, have they actually shared their contract with their physician group or practice with you? I don't think so. I bet if you took the majority of the larger transcription companies "based" in the U.S., there would be no indication (or option) in their contract stating offshore transcription. Please don't insult our intelligence. It is so easy to get around what they do and no one has put a stop to it unforunately.
MTStars caters to American MTs. Direct offshore services & MTs are disallowed.
However, due to the influx of offshore transcription, we did decide to allow US based services that offshore to advertise and post job ads for US based MTs and more importantly QA Editors.
Please post offshore topics on Offshore Concerns board. (NM)

Thank you. 


Goldbird


Where are the services that pay 11.5?
I have 18 years of experience, and the most I've been offered is 9 cpl and that's jumping through hoops.  11.5 for a company is just not the norm, sorry!
HIM/services will get you any way they can!

Howwouldtheyliketoreadareportjustlikethisandcodeasfastorbill? Maybe we can charge "air time" for all those times the docs leave us hanging while they figure out what they are going to say.


services
Carol, I have never worked for an on-line service but was thinking of switching. I'm tired of getting screwed by the hospital and cheated on line counts. Which services are you speaking of.
Services
Services Provided as Key Activity of the Business

If a worker provides services that are a key aspect of the business, it is more likely that the business will have the right to direct and control his or her activities. For example, if a law firm hires an attorney, it is likely that it will present the attorney’s work as its own and would have the right to control or direct that work. This would indicate an employer-employee relationship.

Does this mean I am not an IC because my company presents my work as its own and they tell me what platform I have to use?
You keep saying they tried other services?
Why did they try other services if they were so happy with you? Maybe they keep coming back, but one day they may not...
What extra services...
I was wondering if any of you MTSOs, or MTs that work for an MTSO, offer any extra services to your clients? For example, do you do their envelopes and labels as well? Or anything else? Keeping in mind that you are not in the same town and that your employees are not in the office or even same state as you, lol. Thanks for any suggestions!

curious
Yes, small services (sm)

used to pay 11 cpl IC, have now sold out to squids who in turn pay 7-8 cpl.


And services left average 8 cpl, if you're really experienced you'll get 10 or 11 and get such bad dictation you'll get a headache you'll never forget. 


ICs can work for services, as well. nm
nm
Funeral services
I agree. I personally did not attend my first funeral until I was in my mid 20s, even when my beloved grandmother died, it was her wish that we "kids" not attent (age 12 at the time). I have never forced my own son to attend as a child either. I now feel obligated to attend services for husband's family, etc but always dread the whole ordeal, even for just a distant relative, etc. Grateful that my parents also will not be having formal services, just simple cremation. You must do what YOU feel is right for your child and your own situation.
armed services
My sone joined the Navy in his junior year of college. He went in as an officer. They finished paying his college and then sent him for Officers training. He is now teaching nucler physics for them for 4 years and go do something else in the Navy after 4 years to do anything he wants.
Did you get a contract for your services?????
If so check your contract.

if not

Are they normals he supplied you?? If not then are they YOUR MACROS???? If they are then I would think they would be your property. Did he pay for your ShortHand or Office programs or even your spellchecker????? Did he furnish your computer?????

If your answer is repeatedly no then perhaps you should tell him NO money No macros.

Just my humble opinion.
And then company has right to not use services
x
Not being paid for IC services

What steps can I take to collect payment for my services as an IC?  Company is ignoring me.  The only thing I can think of is to file a complaint with the Better Business Bureau.  Hiring a lawyer wouldn't be worth it.  Thanks.


Transcend Services

Thanks so much for the information. 


 


When you market your services with a
business name and a business license, it shows the doctors or hospitals that you are representing yourself as a professional business and are not just a homemaker or housewife trying to make a few extra bucks. They will treat you with more respect and take you more seriously, and in turn will be willing to pay you a fair rate as a respectable businesswoman. Think about any business in your community or town. They all first procure a business name and a business license before they open their doors. You may be working from home, but you can will present yourself in this fashion. I would also suggest obtaining a P.O. Box to use as your business address instead of using your home address. Believe me, this works. I have been running a successful small MT business from home for over 20 years now, and I support my entire family on my earnings.
No, these services have not cleared
it with their legal staff. If they did, they would not be advertising IC status and flexible schedules, then presenting a contract that requires Tuesday through Saturday, set hours, or Sunday thru Thursday, set hours. No, no one has to accept a contract, and I certainly would not under those conditions. I bet there are a lot of MTs though who need jobs, don't know the law, and who are willing to accept a contract under those conditions. However, it is ILLEGAL under IRS guidelines. If the national MTSOs have consulted their attorneys, then pray tell why are they hiring ICs, controlling their schedules? Under those circumstances, they are considered employees under the law, and these large nationals KNOW IT. I'd fire my attorney if I was told it was okay to operate under the screen of IRS detection. No, you do not have to shy away from services and find your own accounts. Get real. I subcontract to MTSOs, albeit smaller ones, as an IC, and do not have my own accounts. Right now, I am under contract to only 1, and I am not breaking any IRS laws in doing so.
MRT Services - anyone familiar with them?
Anyone ever heard of MRT Services? I saw them online. Please provide feedback.
Gmrtranscription Services

Good morning,


Has anyone heard of Gmrtranscription Services or Verilogue?


I am testing for a home position and I am curious about their reputation.


They transcribe physician/client interactions for medical marketing research.


Any advice is appreciated.


Kymee


I didn't say they tried other services after

Yep, I know they've used Medquist, MRC, Medifax (long time ago - don't think it's the same Medifax that I think is in existence now) and some local services I won't name because they'd be identifiable by their names.  How do I know this?  I knew about it before I even went on my own; in fact, that's one of the reasons I did it.  I saw a need for QUALITY transcription, not the crap that was coming back from services, and I knew i coulld provide that.  Also, I have contacts in the HIM world who told me by name the services they used and what poor quality/turnaround time they were getting. 


Transcend services
Has anyone heard of Transcend Services? Is this a good company to work for? I need to find a dependable reliable national co to work for.  Thanks for any advice
Medical Dictation Services Inc

Does anyone here work for this company that is based in Gathersburg, MD?  If so, I would like to talk to you.  I have been away from transcription for a couple years but want to get back into it and am hoping to hear from this company.  Any info would be appreciated.  Thanks!  MSH


Southern Transcription Services

Any info on Southern Transcription Services would be helpful.


TIA


Telerecruiting Admin Services
Has anyone worked for Telerecruiting Admin Services, or do you know someone that has. A friend keeps getting email from them, and wants to know if they actually hire or pay people the wages they advertise? TIA.

Heartland Information Services

I have read all about the difficulties with MQ here.  Anyone here have any experience working for Heartland Information Services. 


 


Thanks


Transcend Services does (see inside)...
The company website is at:  http://www.transcendservices.com
Academy of Business Services
Has anyone ever heard of these people - they are advertising for a conference in my area for people interested in learning medical billing.  Does anyone know if they are legit or a scam?  Any info would be appreciated. 
Services are having to lower their prices, too..sm
I get routinely outbid for work by other services who are willing to do 24 hour TAT and fax or print the reports - all for 11 cents per line...So don't be too sure the services are making all the money either!
Creating a proposal for services
I have been asked to submit a proposal for transcription services for a local imaging facility.  The dictation is accessed over the internet and the reports are typed directly into their own system.  I am a bit sketchy on how to submit a proposal like this.  Can anybody provide me with a "sample."  I will be hiring additional subcontractors to help me on this account.  I have only been employed as an outside contractor on one-site facilities and dont really know all the wording that is needed.  Any help would be greatly appreciated. 
Anybody had any experience with tax relief services SM

for back taxes owed, specifically state tax? I owe some back taxes to the state (2005), not much, $1200. Need to come up with it pronto. I saw an ad on TV about tax relief and was wondering if anyone has done this. Thanks.


What bother me is that we all pretty much know this, especially those of us who do QA for services
and know what we are doing. The work is atrociously bad, both from MTs and even from some other QA'ers! So why does it continue to go on? Your guess is as good as mine!
I haven't gotten paid for my services....sm
I was wondering if anyone knew how I should go about getting paid for my services. I provided over $700 worth of services to a social worker and she refuses to pay. I have a signed independent contract with her. I also have all the emails she has sent me promising to pay me. I also have the recent email that she sent that she is not going to pay. I have since sent her 3 letters and emails. She hasn't responded to any of them. I also tried calling all the numbers I had for her and they are all disconnected. She has since quit her job and they don't know where she is. I do know where she works now. I would like to take her to small claims court, as I mentioned it to her in her final notice. I think that is why she disconnected everything. The only address I have for her is a PO Box. Is there anyway I can file a petition at small claims court and have them subpoena her at her job? Please help me. Thanks.
with some digital phone services--sm
the product you mention, Phone Tools by BVRP, is not able to be used as some digital phone services do not support faxing functions, as of yet.

I use MaxEmail internet fax service. They have a free program for using a limited amount of faxes both outgoing and incoming. They have a Lite service, which I use, for about 10.00 per year, for unlimited incoming and outgoing faxes during that time. I have been VERY satisfied with their service. I have used them for three years.
Actually, there are MTs who have started dictation services sm
I think this practice has mainly involved discharge summaries. Anyway, generating a report from existing documents is just a matter of restating facts that have already been signed off on and placed in the permanent record. It's just a matter of repeating the known facts under different headings and giving the report a different title. If one is not forging a signature or making up information, then what part of this is illegal? Sounds perfectly cut and dried to me. You take the known information, reorganize it under different headings, title the report, and hand it to the doctor for his/her signature.
How to file a complaint for services....please sm
I'm not sure if this is the correct board. I was wondering if anyone knows of a site that I can get a sample on a complaint that I would like to file to the administrator of a hospital. My mom has non-Hodgkin lymphoma and during her last 3 visits at the same hospital, they gave her the wrong medication. This is the medication that she has a severe reaction to. She has hallucinations, toxicity, etc. to this medication. She is in a different state and I would like to file a complaint to the administrator to prevent this from happening again, as she is in and out of the hospital. Thanks for the help.
Nonpayment for Services/BBB will not take report...sm

Hi, I would appreciate any help as I do not want this to happen to someone else.


I worked for a short time for a company who did not pay me.  The BBB says they do not help with collection of this type (which I understand), and she said she could not put a complaint against this company.  I tried to tell her that I just do not want it to happen to anyone else.  Before I started with this small company I did check the BBB for complaints of which there were none.  Now I know why.  You can't report nonpayment of services to the BBB (or at least that is what she told me).   She gave me the number for the US Dept of Wage and Hour or something like that.  The lady will be gone until 07/02.  However, I am not sure that this is the right place to report it anyway since I was not an employee.


This lady jerked me around, had me buy equipment (although as she said I could have worked without it), told me I would make 10 cents a line which 2 days before I quit said no it was only 9 cents, and gave me virtually no instructions.   I daily had to beg for work which would arrive whenever she wanted to send it, and she had excuses for everything, i.e., her assistant had surgery, she was sick, she pulled an all-nighter, the doctors needed time to adjust sending it to a different box, etc.


We did not part on good terms, but I do have an email from her stating that she will pay me as soon as possible. 


Has anyone else had something similar happen to them.  To be quite honest I have pretty much given up on actually receiving the money but I don't want it to happen to others.  It is a very small company.  I could take her to small claims but for $300 I would have to drive 2 hours each way to file the claim, drive 2 hours each way to go to court, plus take at least one day off.  It does not seem like it would be worth it.  The BBB suggested a collection agency which I may try.  I probably would only get half, but I would have the satisfaction of knowing she paid the entire amt. 


Any suggestions would be very much appreicated.


Thank you!


Dictation Services Group

Hello all,


I'm a newbie to the board and in fact was just hired today by DSG. I've read some of the old messages regarding DSG but can't seem to find anything written about them lately. So I'm asking...does anybody out there have any advice/suggestions or revelations regarding DSG?


Also: I've never worked from home transcribing before, but I'm so excited and feel BLESSED and THANKFUL to be able to finally get to do so. I am, however, a little concerned about how difficult it may be to learn the accounts they assign me to. Do any of you have advice or wisdom regarding how long it generally takes to "get used to" your account(s)?


I am aware that the company uses DocQScribe. Are there still problems with the program?


Thank you all SO MUCH in advance for your help!


liz, oklahoma


before I worked at home and for services

and when you physically *see* 3-year-old kids with leukemia or others kinds of cancer, it can very well break your heart but you see  how brave they are....in dealing with their illnesses.  I couldn't take it after about 5-6 years in both radiation oncology and then surgical oncology....


and started working for MT service right after my stint and then from home.  I absolutely love transcribing oncology even though it's sad, it is not as sad as physically seeing the patients in person.....


JMHO.....


 


call in dictation services
If you go to the mtdesk classified section where people are selling used equipment, books, etc...you will see advertisements for digital call in services.  There are companies out there who offer you a 1-800 number and charge you by the minute.  I think they offer you packages in different minute increments and for so many dictators.  You give the docs the 1-800 number, they call in and dictate, and the company uploads the file to your computer.  Pretty cool.
India's internet services are down!
Just showed AP news that a line running under the Meterranian sea has been cut and India and some of Asia are without internet service and it may be weeks before it is fixed.  What are those outsourcing companies doing now?
no, I think it's Heartland Information Services
www.heartlandis.com

If it's the Heartland I'm thinking of (and I think it is), last year they fired all their US MTs in one big swoop and sent all the work to India.
If experirenced MTs refuse to do VR, then the services will not
find enough workers, and perhaps will decide to go back to straight transcription. Hard to make any money off VR. You do not get paid for inputting demographics. Are you typing one space or two spaces between sentences? Some VR programs are set to add only one space, so you are being short-changed there also. No extra for bolding or underlining. No numbering allowed. No tabs allowed. The signature line is not being counted toward your line count. The only way to make money with VR if you have taking a 50% cut in pay is to crank up the speed as fast as possible, let it play, and basically read and not have to fill in too many blanks. Otherwise, you will not make enough money to survive.
Boycotting their products/services - SM
wherever and whenever possible.  To make this an effective deterrent to these companies, it would have to gain large media-wide attention, encouraging Americans to boycott companies who offshore and their products, services or anything else they have to offer - might start by enlightening them (U.S. consumers) - "They need YOU more than you need THEM, so make yourself heard! OR ELSE - WHERE WILL YOUR CHILDREN WORK???
Boycotting their products/services - SM
wherever and whenever possible.  To make this an effective deterrent to these companies, it would have to gain large media-wide attention, encouraging Americans to boycott companies who offshore and their products, services or anything else they have to offer - might start by enlightening them (U.S. consumers) - "They need YOU more than you need THEM, so make yourself heard! OR ELSE - WHERE WILL YOUR CHILDREN WORK???
To get own clients or not....
I have thought about getting my own clients, but working for a company, if I want time off, I can easily arrange that and know there will be co-workers to cover the accts.  If I get sick, the company will find someone to cover the accts.  I don't have to worry about the billing, tech support, trouble-shooting, complaints.  Maybe someday I will chose to give up what life I have and get my own clients, but for now I like being an IC for a company.  This way, I am a great employee and an even better boss. 
My clients...
Consist of clinics.  They all get 48-hour turnaround time guaranteed, and anything STAT (a TRUE emergent STAT) they need, it's done at no extra charge.  Radiology gets four to eight-hour turnaround for obvious reasons.  The rest of the clinics don't need a 24-hour turnaround time because let's face it, their staff basically sit on it, and I'm not going to break my neck so they can just sit on it....
Clients
Hello!  I'm new to the board but not to MT.  I've been working from home for my own clients for 10 years.  I wondered if others who do the same have ever experienced a situation I just encountered and wondered what your thoughts were.  I had a client whom I transcribed for for two years, then he moved and started back up in his practice and called me and I've worked for him for an additional year in that new practice.  When I noticed recently that I hadn't received his dictation as usual, I questioned it, i.e. was he on vacation, did they lose a tape or what?  The receptionist said he must not have dictated yet.  I found this off as he usually dictates each day he's in the office.  A week had gone by w/o work so I called and asked and the same girl said she'd have his wife (who works in the office) call me because she didn't know why there wasn't work, etc.  At this point I got suspicious and had asked the recep. if there was something going on I should know about. She said they're working on this new software and maybe they just got behind.  New software? I talked to his wife and "I" mentioned this software.  She didn't.  I asked if this affected my workload and she said 'yeah, probably quite a bit.'  I asked if she would please let me know AHEAD of time if they were going to make this transition so I could prepare and plan (she had just made it sound like they were just looking into it and kind of testing it out, NOT that they'd by any means started using it full-time).  She said oh certainly they would let me know ahead of time.  Then I pressed a little more and finally she told me he'd already been using it for his patients and when I asked if I should replace his work, she said yeah, probably because he really seems to like it and will probably use it.  I don't know what the software is but I hate it just because it took a big client from me.  But I"m also wondering if this is common practice for a physician just to outright not tell an MT that they weren't going to use their services any more.  I mean, not only did they not give me notice beforehand, but they hedged on admitting it when I came right out and asked.  I find this incredibly rude and inconsiderate, especially when I've been a faithful MT for them for three years.  I"m just dumbfounded at this behavior.  Has anyone experienced this?  So now that leaves me in the lurch with bills to pay with an already tight budget (hubby in college, two kids, high heat bills, blah, blah, etc.) and me looking for work to fill in the gap.  Sorry I ranted and rambled.  I'm just really upset by this and wondered if anybody experienced being treated this way and/or knows what this software might be and if it poses a threat to any of us.  Thanks so much!
Own clients
This has been discussed many times with many different opinions/ideas.  You might do a search as there was quite a heated debate on this about two months ago.  I have a brochure that I send out with my card.  For those I am very interested in I do stop by in person or if anyone calls inquiring I stop by in person.  You have to be prepared with equipment to do tapes or digital and some may inquire about a call in system.   You may have to pick up and deliver, provide your own paper.  Be prepared to do any type accounts.  Your rate will depend on the area you are in and can be anywhere from 11 to 16 cpl from what people say on this board.  You have to be prepared to have some back up if you get very sick or have an accident and for vacations.   You will not get any benefits, will not getpaid when the doctor takes a month off to go to Spain.  It will be a tough go at first until you esablish a rapport with the office staff.  But I like it and have been doing it for 18 years.  Just did a report and have made 4K more this year than I did last year so things are looking up for me.  Good luck.   Patti 
One of my clients for whom I have done only
tapes for has given me a CD to load onto my computer.  I haven't put it on yet but I'm wondering if you all can help.  It's an Olympus CD and looks like it's for .wav files which is what he intends.  He says I should be able to load this onto my computer and then after that, he can email me voice files.  Now, is this correct and what will I need to have in order to play and transcribe his voice files?  I have a Bytescribe pedal. Please tell me I won't have to buy a different pedal for this! Thanks in advance for any help!