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Serving Over 20,000 US Medical Transcriptionists

can any answer a couple if Winscribe questions?(sm)

Posted By: newbie Winscribe MT on 2005-08-29
In Reply to:

I'm a fairly new MT and have done all my MT-ing so far with C-phones.  I am being switched to a Winscribe system.  My question is this:  Will the MTSO be able to monitor how fast or slow I'm transcribing?  I'm not trying to get away with anything.  It's just that I've read horror stories from some MTs on certain platforms where the MTSO can see (and calls) whenever they're "off the system" (bathroom breaks, looking up a word, legitimate coffee-breaks) etc.  I work as an IC and have a window in which to get my work done rather than a set number of hours.  What I'm wondering is if the MTSO, with this new system, will now be able to "see" if I'm not typing every single minute.  TIA




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A couple of ISP questions/Meditech.

Not sure which to go with.  Currently, due to location, have dial-up.  Considered netzero which I guess is still technically dial-up.  I would like to have something that I can travel with, which leaves netzero or satellite.


Will be beginning work with Meditech based program, working directly on company's website.  I'm concered about dail-up being slow with Meditech, but have heard that satellite does not work well with Meditech either.  Any opinions on what to go with or anyone working currently with Meditech on satellite basis?


   SO CONFUSED!           TIA


A couple questions to ones that have their own business…

First, do you carry error and omissions insurance or a clause in your contract?  Second, when you do your billing--do you find it easier to bill twice monthly (1st and 15th) or once monthly? 


 



A couple of Shorthand questions, please.

How do I quickly modify an entry?  (I've been pulling up shorthand, putting in the short form, clicking on Dictionary, then modify, then cut and paste....there has to be an easier way).


How do put yo (for year-old) directy behind the age without putting a space (i.e., 32yo instead of 32 yo). 


How do I stop SH from working when I'm in my e-mail or on the Internet for a brief time, but don't want to completely close out the program?


The ShortHand directions I have are very unclearly written, so I'm grateful for any help to these and upcoming Shorthand questions!


Couple questions for Frustrated
I was just wondering if you have had training or experience working as a medical Transcriptionist before this job. I know you said you had a degree in business, but you didn't say anything about working as a transcriptionist before. If this is the case (no experience), I would say the company you work for was having a hard time finding a qualified person to fill the position. Therefore, promises made that they couldn't or wouldn't keep.

Anyway, good luck in trying to get your hours rearranged. I know how difficult it is to work with children at home. Luckily mine are in school now.
I have a couple of questions about a resume.

I saw a resume where the MT put that she had experience with " ESL (English second language) " and one that was all fancy saying "uncommon ability to understand diverse accents and dialects "

and also - if you have done QA, what do you call it? -just QA or quality assurance.


I can answer a couple of these

 Use the semicolon with yo to expand out to -year-old (50;yo expands to 50-year-old).  To stop expanding uncheck the "AutoReplace" box up near the top of the ShortHand program.  It's sort of in the middle of where you enter the Keyword and the Type It button.


Can you answer a couple more things for me please? sm
We have a DVR receiver, it is only 8 months old but I don't recall what it cost. Can you tell me what type receiver you have?

When you say you can select 3 different groups of channels, are these channels you can put in 3 lists of your own or are they groups Direct has designated and you cannot change? We are only allowed 1 "favorite" list to make ourselves. I would like to make a favorites list for our most watched and a list for the music we enjoy but we are just allowed 1 list. The "Channels I Get" menu on ours is actually ALL the channels Direct offers and not the "channels I get" (we have Total Choice too) so making lists of channels we watch is really important.

We are getting a new HD TV and since it will mean upgrading our receiver, I have to make a decision as to whether or not to pay to upgrade or cancel and pay a penalty (and go with Dish, so any information is truly helpful! Thanks.
Working on my tax return and have a couple of questions, I'm hoping

First, A company I worked for briefly at the beginning of 2008 sent me two different W2.  One lists all the pertinent boxes (wages, federal taxes paid, etc).  However, in box 15 where your state and local taxes are listed, they have the wrong state.  It is a state I used to live, but haven't lived there for the past three years.  I definitely did not live there at all in 2008.  The second W2 they sent list nothing in any of the boxes except box 15 where it lists the correct state, income, and taxes I paid.


So does this mean I paid taxes in a state that I didn't even live in?  And if that is the case, do I have to file a return in that state?  Or do I contact the company and ask they correct my W2? 


I am using TurboTax to prepare my return.  My second question is I have a 1099 from IC work I did in 2008 and after I enter the information, the software asks me for a business ID code on attachment form C for my "self-employment business."  I have no idea what to put on this line.  I looked at a list of the codes on the IRS website and there is nothing that is specific to medical transcription.  There is a code for Data entry and then under legal there is a code for document preparation and stenotype.  Those are the only two codes that even come close.


So which one do I use?


Oh, and have I mentioned, I HATE TAX SEASON! 


Let your fax machine answer a couple times.
x
Answer to your questions
I am sorry I don't have time to answer your questions in detail, but the most reliable source and largest supporter of farmed animals is farmusa.org.  Go to their site and click on links.  There you will find all the answers to all your questions.  Thanks so much for wanting to be informed, that is all that is neccessary in some cases to allow you to switch to a compasionate way of eating by eliminating meat from your diet.  Wish you the very best and spread the word once you see for yourself. 
Could you please answer some questions? (sm)
Did you have a learning curve with this keyboard?  I was reading about it yesterday.  I understand the home, page up, page down, etc. keys are on the left-hand side of the keyboard.  That would make for some serious re-learning on my part!  How have you coped?  Thanks to both of you in advance
In answer to some of your questions...sm

How did you get your accounts and what line rate did you start with? Also do you pick up and drop off? Who do you speak with (Doctor or office manager) when you have a question about dictation?  What is your normal TAT?


--------------------------------


Pounded the pavement 12 years ago, introduced myself in medical buildings/offices that I chose to walk into, handing them my business card, spending a few minutes with them, giving a resume if requested, showed a little of my personality, asked for their business cards, followed up with them with a phone call.  I did this once a week, a different medical building in my area(s).  I started charging at 12 CPL.....never upped them until this year.  They so appreciated that.  I pick up and deliver and also supply plain white paper if they request the work be printed on that versus their letterhead.  I also never charge for just one word on a line, no matter how long that one word might be, and I give them free 5-line headers as it's only 2 Keystrokes for me.  (Most docs like to see something for *free*).  I spoke originally directly with the doctors and some of them I still do talk with them, but many times I just deal with the office staff.  I rarely have to call though.


Hope that helps and good luck to you. 


Let me see if I can answer some of your questions.

Let me first tell you about my background.  I've been an MT for 15 years and QA for 7 years.  I have also worked as a supervisor of a MT department in a large inner city hospital.  I went to a business college and enrolled in their newly established MT program and it was awful.  I paid nearly $5000 for my "education" in 1992.  Fortunately, I lucked out and was able to get a p.r.n. MT position with a local hospital and one of the instructors at my school worked at the hospital.  She became my mentor at school and on the job.  I learned more on the job than I did from the school.  I started out making $7.86 an hour!  It seems like peanuts now, but I took it and ran with it.  Best thing I ever did.  I am a firm believer that every newly graduated MT simply MUST work in an office for at least the first year.  You learn so much from other, more experienced MTs.  You develop a trained ear by having someone else with experience listen and tell you what you should be hearing. 


I owe my career to Martha, Jane, Sherri, and Helen.  They are all retired now, but they were MTs back when they used typewriters and recording belts!  They were my mentors in the beginning and everything they taught me is still with me today!


what type of school is nec.? Personally, I feel that you can take a medical terminology course, anatomy and physiology I and II, and English at your local community college and that is a good start.  I don't feel like any of the online schools out there really prepare anyone for the real world of transcription and their tuition is outrageous!  You can go to a community college for half of what you pay some of those "business" or "career" colleges.


is school required? Those courses I listed should be required.

what is an apprenticeship? can i work as an apprentice and get paid? I think an apprenticeship is an excellent idea.  After you completed the necessary course work, on-the-job experience is the next step in the learning process and an essential step.  As far as being paid, there are companies out there that pay a minimal line rate (usually 5 or 6 cpl) to newbie MTs who are still learning.  Even if you don't get paid, it's still excellent training and education.


can i work at home straight out of school or do i have to work at an office or hospital first?  Unfortunately, you can work from home right out of school, but I don't recommend it.  Like I said above, there is a gigantic learning curve the first year or two out of school.  And even after 15 years on the job, there is still a little bit of a learning curve.  For at least the first year, you need to be in an office with other experienced MTs.


 


There's no one answer to any of your questions. sm
Some companies might want you to have experience in QA; others might not. Either way, they'll want to know that your experience in transcribing covers the range of whatever kind of work you'd be checking, and that the quality of your own work is high.

Some companies might expect you to transcribe and do QA if the volume of work you'd be checking isn't enough to justify having you do nothing but QA.

If you're thinking of advancement within your own company, check with your supervisor about these things. If you're thinking of applying for a job with another company, hopefully the job description will indicate what the requirements are and whether it's full-time QA or would also involve transcribing. If not, you can ask during your interview.

Oh, and same with regard to pay. Some companies pay QA people an hourly wage, some pay "production" rates. Again, you just have to ask when you're applying for the job if the job posting doesn't tell you this.
An update and to answer some of these questions...
The account is psychiatry. The doctor speaks clearly, no big words. I scored her second one at negative 42%. She had no blanks and guessed at everything. Did not read over to see if anything made sense at all, so many sentences were completely OUT OF WACK. I am not able to speak to the MT directly, my boss does that. I have not sent the scores in/back yet. I would like to first speak with my boss on this, as I have no idea what to do about it. There were 8 reports, she did 4 of them, so obviously, I am typing the other 4 (THANK GOD). I come across A LOT of newbies and they do great and have a lot of potential, but this MT, to me, just seems lazy and unwilling to try. I see no potential here whatsoever. She is getting English words as well as medical words wrong and spelled incorrectly. I am at a loss!
what's the difference if they answer your questions or not
they're gonna be a bunch of lies anyway! 
no easy answer to some of your questions
I was lucky enough to get my first account in response to a letter I sent - one of 100+ letters sent out. I've never been successful with advertising since then. The rest of my accounts I got through word of mouth - one office likes my work, the OM is asked who she uses as far as transcription by another OM, etc. So make sure you do your very best no matter how "small" the account is - you never know. As for what to charge, that depends on your area of the country, what will that market bear? That's a hard one - need to do some snooping as far as what the "average" is. Don't want to undercut but don't want to price yourself out of the marketplace either (personal experience - I've done both while learning). As far as questions re dictations, I try to dope it out myself - I purchase a reference book for that particular specialty if I don't already have one, ask on message boards, research the reputable web sites, stand on my head and howl at the moon - anything before I resort to asking either the doctor or the OM. As a last resort, I will leave a blank and flag it with a note that I couldn't understand what was said, or whatever the problem was. I used to pick up and deliver, but ALL of my work now is via digital dictation, so I don't pick up or deliver anything - everything transferred via secure ftp. Hope that helps some.
Put your condescension away and answer the questions
I understand it might be difficult to answer the question because there isn't a difference, but try.


THE ABOVE IS THE CORRECT ANSWER TO ALL THOSE BOS QUESTIONS
Amen, Amen, AAAAmen! We could work together! Thank goodness for like minds on this topic! Now I can feel good the whole rest of the day!
I agree with you. If a recruiter cannot answer your questions and you sm
are not satisfied, then you should move on to the next interview. I try diligently to have all the answers before I advertise for a position because I know what it is like being an MT and looking for work.

One thing I must say though is this, sometimes we try and still it is hard to pinpoint all the issues (and I know I try) . I know in my case there are different departments and while I do ask all the necessary questions, there are conflicts in the answers. I do my best to pull the answers from the managers prior to advertising for a job opening and believe me, if I can't do it, no one can. I understand what you are saying, but all of us are not alike. Some of us work very hard to think of anything you could possibly ask.

Now, if you have a recruiter that has never been an MT, they might not approach things like those of us who have been MTs and QA people in our career.

Just keep your chin up and stay firm in what you want and don't back off on it.
The links inside may help answer some of your questions:
You might wan to check out the CMT Candidate Guide: http://www.aamt.org/scriptcontent/Downloads/CMTCandidateGuide.pdf

To paraphrase from the CMT guide regarding retakes of the exam: If a candidate fails and wishes to retake the CMT exam, they must wait until 6 months have passed to re-apply to AAMT. There is no limit to the number of times a candidate may
retake the exam (it just cannot be taken more than twice per year). The registration fee is charged each time the exam is taken.

You can also check here for more info on the exam and answers to FAQ. http://www.aamt.org/scriptcontent/chub.cfm

You might also want to check out the CMT Review Guide, available from the AAMT: http://www.aamt.org/source/Orders/index.cfm?section=Orders&task=3&CATEGORY=INV%2DPRO&PRODUCT_TYPE=SALES&SKU=STED%5FCMTREV&DESCRIPTION=&FindSpec=&CFTOKEN=65179116&continue=1&SEARCH_TYPE=find&StartRow=11&PageNum=2

Good luck! :)

They did answer the questions. Then got swore at and had people

NumbersUSA has done their homework on this issue. If you have questions, ask them. They will answer
tell you exactly how their petition is bound legally. NumbersUSA has made HUGE differences in curtailing illegal immigration.  They are really a great group of people.
Since the poster below didn't really answer your questions, I'll try...
While I agree that things are being done to try to do away with transcription eventually, I think that hope is a long way off. Here goes:

1. A lot of work is being outsourced to places like India because they can do the work much, much cheaper than a US MT. Some hospitals won't all their work to be outsources, but the thought on this board generally seems to be that most don't care or don't know.

2. In order to work at home directly after school, it is highly recommended that you only attend one of the top schools. Two of them are Andrews and M-TEC.

3. Most companies, if you are an employee (not independent contractor) will provide you with all the equipment you need. You will have to have an internet connection and pay for that yourself most likely.

4. I believe the average you can expect to start is in the 6 to 8 cents a line range. How much you make depends on many other things, though. If you studied very hard and have a knack for MT you will do much better.

Hope that helps a little. But just remember...yes, working at home is a nice benefit for some, but there is a con for every pro to doing this.
Keyboard Kelly - Many thanks for taking the time to answer all my questions.

I really do appreciate it. 


DixieKaye



I have 2 middle age couple friends. One couple became pregnant from condom failure.
This is not just "irresponsible" behavior! Both couples are "fixed" now, because for them, reliable birth control was NOT. But it's an error to assume this stuff happens to people who are unmarried or irresponsible. Both these couples are raising 2nd families, now, but it wasn't "irresponsibility" that did them in!
Meditech questions and Cerner questions. Any input is appreciated. SM

I just recently went back to work in the office at a local hospital. We type in both Meditech and Cerner, depending on what you are typing, i.e. Medical Records reports versus Radiology.  We are currently typing blindly in Meditech, meaning we do not have access to our line counts and must depend on management to give us our totals.  In Cerner, we are able to run a line count report and print out a hard copy of our line counts at the end of the day.

We are finding that 800 lines in Cerner equals about 500 lines in Meditech.  We are not paid per line nor do we have an incentive plan, but we have a new HIM Director who would like to institute an incentive plan and the administrator over our department has laid down the law and decreed that all transcriptionists not making minimum in the department will be written up.  Problem is according to Meditech line totals that we have been given, that would be about half the department.

The transcription supervisor has taken our concerns to the new director who told the MT Supervisor to hold off on writing people and has taken home all the line counts from the last month and she is going over them with a fine tooth comb this weekend.

I am not a very trusting soul by nature, so I am doing a little research on my own.  I've been in this business for about 15 years.  I started out in a hospital and have worked for a few services at home and am now back in the hospital setting.  So I know a few things about line count and I consider myself to be pretty well informed on trends and technology in the industry.   I would like to walk into our next department meeting armed with as much knowledge as possible.  So I have come up with some questions that I would like some fellow MTs to answer, give opinions, and maybe even direct me to websites or individuals who could give me a better understanding of Meditech and Cerner.  Here are my questions:

 


  1. Is it possible for an MT to have access to her line count in Meditech or is strictly a management function?  Any MTs that work in Meditech on this board, do you currently have access to your line counts and if so, how do you check them?  Is it an option on the main menu after you log into Meditech?

  2. How is a line defined in Meditech?  (i.e. 65 cpl, with spaces, without spaces)

  3. How is a line defined in Cerner?

  4. What abbreviation Expanders work with both Meditech and Cerner?

  5. Examples of incentive plans (if anyone would like to share that with me that would be great, if not I completely understand).

  6. Measuring productivity by minutes of dictation versus typed lines.


    1. What would be the minimum minutes required for an 8-hour day?

    2. How would one structure an incentive program based on minutes?

I was thinking of presenting the idea that we keep track of productivity using minutes instead of lines since there is such a discrepancy in Meditech.  I also worry that if an incentive plan is put into place and we are still typing blind into Meditech, what's to keep management from shaving off a few lines here and there?


Feel free to email me or post here any responses.  Either is fine.  I really appreciate any input, comments, or just plain old supportive posts would be nice too! 




Anyone here use WinScribe?

How is it to work on?


Winscribe is not my fav!
I find the sound quality on Winscribe to range from horrid to decent ... usually somewhere in between.  As some authors are consistently worse than others I believe it may have to do with the recording devices on their end, or their recording environment. But I don't really know enough about "the other end" to say one way or the other.  I am getting ready to go to a C-phone account so thrilled to hear that the sound quality is better there!
has anybody used Winscribe before?
I'm new to using it and am noticing some sound-quality issues.  We went from using a Dictaphone C-phone to Winscribe and there is a BIG difference in the quality of the voice files.  There is hissing noise behind every dictation and with some the hissing and scratching noise (like a poor phone connection) is so bad the dictation is like Swiss cheese.  Anybody else noticing this or can give me a heads up on what might be going on?  I know it's not my headphones because I've gone from tons of cheaper sets ($30-$60) to an extremely expensive set of Bose Quietcomforts and even those aren't helping much.  TIA
Winscribe
Does anyone know if there is a spellchecker that will work with Winscribe.
Winscribe.. nm
nm
Winscribe

Has anyone who has had Winscribe for their work ever encountereda a problem where it kept saying that either the URL was incorrect or to check my internet connection.  I cannot find a solution for the life of me. 


Where do you work that you use Winscribe?--nm
//
Why does my Winscribe window

disappear between every radiology job (and that means at least one hundred times a day)?   It falls into the abyss known as the margin.  I have to minimize all other windows for it to peek from the corner where I can grab onto it and drag it back into view...arrrrgh


Long difficult day I am having...


I like winscribe except for one thing(sm)
We are not able to see all the work that is available to you in any particular hospital.  (We used to but this feature is either no longer available or has been disabled.)  I don't want this feature to cherrypick but it helps when you're at the end of your shift.  We used to be able to see what was coming up and how long the report is.  The way it is set up now we just have to click on the "next job" function and hope that the report is short enough to be finished before the end of the shift.  There doesn't seem to be a way to return a really long job to the pool, either.  Once it's downloaded to us it's stuck in our cue so we either have to work extra to do it (not a problem if the report is reasonable length) or send an email to have it manually unassigned.  Other than that, I find it's a great program.
Winscribe problem
I am having the same problem, did you get yours fixed?
winscribe dictation

My company is currently using the Winscribe Dictation system.  Its quite pricey but overall it is good.  You can set it up to do most anything. 


Job id#, dictator, type of report, etc and you can also put a spot for chart number to find things easier.  I just wish my docs would use the PC dictate part, as its less combersome then punching numbers on the phone, but overall it is a good product.  Just be sure you get it from someone reliable.


winscribe pedal
We use Winscribe, all you have to have is a USB or 9-pin. Then once in Internet typist under options you can choose the pedal that works. They give several options.
anybody use RIS and Winscribe in tandem
I have been using these programs now for 8 months and I like them, but I need to know how to work some of the functions better, so as to minimize mouse use, starting to have a sore mouse wrist. I know they can be mouse free as a lot of the functions have the alt letter underlined and I use those, but there are a few functions I don't know how to.
haven't used WinScribe but
I've used EditScript (eScription), Chartscript, and another platform with another company that I believe is their own development.

The only one I have little to complain about is the company developed one. It utilizes the ExpressScribe player and MS Word on my PC. My only complaint is that you have to run the platform (which upload/downloads reports & audio, runs reports, etc.), ExpressScribe and Word so you always have a min of 3 windows open at all times. So add in Shortcuts and an IE window, it starts to get crowded.

ES is ok but took quite some time to get used to it and it leaves much to be desired on the admin side, even with Emon.

At first I loved Chartscript but now hate it only because I keep losing keyboard function while typing/QA'ing in it (arrows, home, end keys stop working and I have to use my mouse which slows me down). I've also noticed that I can't have my email program open while I have a report open in Chartscript too even though it's web-based so I don't understand why it effects my Outlooks like this.
Dictaphone v Winscribe
Just recently switched from WinScribe to Dictaphone.  WinScribe has a lot of hoops to jump through before you can start typing; Dictaphone's interface is a lot more user friendly.  However, having said that, connectivity problems with Dictaphone have been a nightmare; some days it kicks me out over and over again.  The down side to WinScribe is that if you ever have to copy and paste (gasp!) from a previous report, it's real hard to find them the way they are organized.  Dictaphone is a lot easier in that respect.  Both are Word based, so similarities there.  You can still use your AutoCorrect.  Dictaphone has a similar thing called ESPs which are like AutoCorrect; the only thing is that you can't use both--have to choose one or the other.  I could go on and on, but those are the main biggies to me.
Word, FTP and Winscribe......sm
I absolutely can't stand Meditech, EMDAT and Escription....uggg.
cannot install Winscribe

Has anyone else had trouble installing Winscribe?


When I try to install I get the install prompt and then a progress bar, but no progress is made...I can get it installed on other PCs, but not the one I need to work on.  MTSO is no help and I am out of suggestions...I have rebooted, changed web browsers, checked popups, checked security settings, checked firewall settings...I'm at a loss.


Any and all suggestions are appreciated!!!


I work on Winscribe. There is the ability to
see which MTs are on Winscribe when you go into it. They also can see how many minutes it took to transcribe a report. They probably do averages. I do not know who you work for but I tend to follow the eight hour shift with two breaks and a lunch. It is easy for me since I came out of a hospital setting where I had to work that way.
Other than that do you like Winscribe? The hospital I work for is considering going with them for a
x
Winscribe-is this Word based? nm
nm
WinScribe delivers dictation, I believe.
dd
winscribe foot pedals used are
I found this on their website. Hope this helps you.

The WinScribe digital dictation system is a software only platform meaning you can choose the type of hardware that you use and are not limited to a specific model or brand. We work closely with key manufacturers including Olympus, Philips, Grundig Business Systems and VEC Electronics.

The WinScribe digital transcription application is a PC interface that offers an easy to use graphical user interface. You can control dictation playback using a standard foot pedal adapted to connect to the games port on a sound blaster or compatible sound card or a supported USB foot pedal. Any suitable headset may be used.


That should be Winscribe has the best sound. Not Dictatphone. NM
NM
WinScribe demo today
The last time we looked at them was two years ago. They have come along way since then. In their latest version, when you are typing a document on "John Doe" and you want to bring up an older document, it will be one click and a list of all of "John Doe's" past reports comes up. The last time I saw a demo, their editing capabilities in VR were not as user friendly as Dictaphone's, but they are going to let me work it as they said that they have come a long way in this latest version (not quite out yet). Sure is getting to be a complicated job. I almost want to go back to tapes and typewriters - LOL!
Thanks for your feedback!