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cannot install Winscribe

Posted By: Lisa on 2009-05-06
In Reply to:

Has anyone else had trouble installing Winscribe?


When I try to install I get the install prompt and then a progress bar, but no progress is made...I can get it installed on other PCs, but not the one I need to work on.  MTSO is no help and I am out of suggestions...I have rebooted, changed web browsers, checked popups, checked security settings, checked firewall settings...I'm at a loss.


Any and all suggestions are appreciated!!!




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Anyone here use WinScribe?

How is it to work on?


Winscribe is not my fav!
I find the sound quality on Winscribe to range from horrid to decent ... usually somewhere in between.  As some authors are consistently worse than others I believe it may have to do with the recording devices on their end, or their recording environment. But I don't really know enough about "the other end" to say one way or the other.  I am getting ready to go to a C-phone account so thrilled to hear that the sound quality is better there!
has anybody used Winscribe before?
I'm new to using it and am noticing some sound-quality issues.  We went from using a Dictaphone C-phone to Winscribe and there is a BIG difference in the quality of the voice files.  There is hissing noise behind every dictation and with some the hissing and scratching noise (like a poor phone connection) is so bad the dictation is like Swiss cheese.  Anybody else noticing this or can give me a heads up on what might be going on?  I know it's not my headphones because I've gone from tons of cheaper sets ($30-$60) to an extremely expensive set of Bose Quietcomforts and even those aren't helping much.  TIA
Winscribe
Does anyone know if there is a spellchecker that will work with Winscribe.
Winscribe.. nm
nm
Winscribe

Has anyone who has had Winscribe for their work ever encountereda a problem where it kept saying that either the URL was incorrect or to check my internet connection.  I cannot find a solution for the life of me. 


Where do you work that you use Winscribe?--nm
//
Why does my Winscribe window

disappear between every radiology job (and that means at least one hundred times a day)?   It falls into the abyss known as the margin.  I have to minimize all other windows for it to peek from the corner where I can grab onto it and drag it back into view...arrrrgh


Long difficult day I am having...


I like winscribe except for one thing(sm)
We are not able to see all the work that is available to you in any particular hospital.  (We used to but this feature is either no longer available or has been disabled.)  I don't want this feature to cherrypick but it helps when you're at the end of your shift.  We used to be able to see what was coming up and how long the report is.  The way it is set up now we just have to click on the "next job" function and hope that the report is short enough to be finished before the end of the shift.  There doesn't seem to be a way to return a really long job to the pool, either.  Once it's downloaded to us it's stuck in our cue so we either have to work extra to do it (not a problem if the report is reasonable length) or send an email to have it manually unassigned.  Other than that, I find it's a great program.
Winscribe problem
I am having the same problem, did you get yours fixed?
winscribe dictation

My company is currently using the Winscribe Dictation system.  Its quite pricey but overall it is good.  You can set it up to do most anything. 


Job id#, dictator, type of report, etc and you can also put a spot for chart number to find things easier.  I just wish my docs would use the PC dictate part, as its less combersome then punching numbers on the phone, but overall it is a good product.  Just be sure you get it from someone reliable.


winscribe pedal
We use Winscribe, all you have to have is a USB or 9-pin. Then once in Internet typist under options you can choose the pedal that works. They give several options.
anybody use RIS and Winscribe in tandem
I have been using these programs now for 8 months and I like them, but I need to know how to work some of the functions better, so as to minimize mouse use, starting to have a sore mouse wrist. I know they can be mouse free as a lot of the functions have the alt letter underlined and I use those, but there are a few functions I don't know how to.
haven't used WinScribe but
I've used EditScript (eScription), Chartscript, and another platform with another company that I believe is their own development.

The only one I have little to complain about is the company developed one. It utilizes the ExpressScribe player and MS Word on my PC. My only complaint is that you have to run the platform (which upload/downloads reports & audio, runs reports, etc.), ExpressScribe and Word so you always have a min of 3 windows open at all times. So add in Shortcuts and an IE window, it starts to get crowded.

ES is ok but took quite some time to get used to it and it leaves much to be desired on the admin side, even with Emon.

At first I loved Chartscript but now hate it only because I keep losing keyboard function while typing/QA'ing in it (arrows, home, end keys stop working and I have to use my mouse which slows me down). I've also noticed that I can't have my email program open while I have a report open in Chartscript too even though it's web-based so I don't understand why it effects my Outlooks like this.
Dictaphone v Winscribe
Just recently switched from WinScribe to Dictaphone.  WinScribe has a lot of hoops to jump through before you can start typing; Dictaphone's interface is a lot more user friendly.  However, having said that, connectivity problems with Dictaphone have been a nightmare; some days it kicks me out over and over again.  The down side to WinScribe is that if you ever have to copy and paste (gasp!) from a previous report, it's real hard to find them the way they are organized.  Dictaphone is a lot easier in that respect.  Both are Word based, so similarities there.  You can still use your AutoCorrect.  Dictaphone has a similar thing called ESPs which are like AutoCorrect; the only thing is that you can't use both--have to choose one or the other.  I could go on and on, but those are the main biggies to me.
Word, FTP and Winscribe......sm
I absolutely can't stand Meditech, EMDAT and Escription....uggg.
I work on Winscribe. There is the ability to
see which MTs are on Winscribe when you go into it. They also can see how many minutes it took to transcribe a report. They probably do averages. I do not know who you work for but I tend to follow the eight hour shift with two breaks and a lunch. It is easy for me since I came out of a hospital setting where I had to work that way.
Other than that do you like Winscribe? The hospital I work for is considering going with them for a
x
Winscribe-is this Word based? nm
nm
WinScribe delivers dictation, I believe.
dd
winscribe foot pedals used are
I found this on their website. Hope this helps you.

The WinScribe digital dictation system is a software only platform meaning you can choose the type of hardware that you use and are not limited to a specific model or brand. We work closely with key manufacturers including Olympus, Philips, Grundig Business Systems and VEC Electronics.

The WinScribe digital transcription application is a PC interface that offers an easy to use graphical user interface. You can control dictation playback using a standard foot pedal adapted to connect to the games port on a sound blaster or compatible sound card or a supported USB foot pedal. Any suitable headset may be used.


That should be Winscribe has the best sound. Not Dictatphone. NM
NM
WinScribe demo today
The last time we looked at them was two years ago. They have come along way since then. In their latest version, when you are typing a document on "John Doe" and you want to bring up an older document, it will be one click and a list of all of "John Doe's" past reports comes up. The last time I saw a demo, their editing capabilities in VR were not as user friendly as Dictaphone's, but they are going to let me work it as they said that they have come a long way in this latest version (not quite out yet). Sure is getting to be a complicated job. I almost want to go back to tapes and typewriters - LOL!
Thanks for your feedback!
won't install

Keeps looking for something on a CD (which it didn't come on). Also, a file called scan.msi (installation file), which is not on the system.


Help?


Have any of you been able to install
nm
Yes, usually you can install on up to 3
computers.  Even if someone else has registered you should be able to install it, just probably will not get support.  I never register any of my software in case I want to sell it/give it away.  So far I've never needed support that their website didn't provide. 
you should be able to install it...

it opens as an Adobe Acrobat file.  Do you have Adobe on your computer?  If not, you can download it, for free, at their site. 


When you put the CD into your drive, you should see the BOS folder and one of the files says "Adobe Acrobat Installer".  Click on that and it will start the install for you.


BOS install

I installed mine under Program Files and made a shortcut to my desktop but it may be easier for you to just install it on your desktop since that is probably where you will be using it from most often.  You can always change it later if you want (when you are not so worn out ).


For me the book takes sooo much time to try to find anything but with the CD installed, you can search the whole BOS and it will find all the instances of what you are looking for. 


I don't remember anything about it asking for a language. Why not choose English?


Good luck!  Email or post if you have ?s.


Yes, it is possible to install...
do a search for * install * on this board - right above your message - and you will see instructions as this has been posted before.
Did you install
the software on the laptop, or did  the company your work for install it on your laptop?  Thank you.
Thank you. Did not want to install
and then have their computer jam.
can any answer a couple if Winscribe questions?(sm)

I'm a fairly new MT and have done all my MT-ing so far with C-phones.  I am being switched to a Winscribe system.  My question is this:  Will the MTSO be able to monitor how fast or slow I'm transcribing?  I'm not trying to get away with anything.  It's just that I've read horror stories from some MTs on certain platforms where the MTSO can see (and calls) whenever they're "off the system" (bathroom breaks, looking up a word, legitimate coffee-breaks) etc.  I work as an IC and have a window in which to get my work done rather than a set number of hours.  What I'm wondering is if the MTSO, with this new system, will now be able to "see" if I'm not typing every single minute.  TIA


winscribe and sound quality question (sm)
I presently work for a company that used to have the hospitals call into their own in-house Dictaphone system.  Recently, we have switched to using Winscribe and I notice that the sound quality has deteriorated.  Why would this be?  I'm not familiar with Winscribe or how it works so I'm not sure if the work is being re-recorded from the original Dictaphone system or what.  Any thoughts?
Winscribe transcriptionists--wav player question
Does anybody know if you can play Winscribe audio files on a basic wav player?
I've used the player part of Winscribe,
which worked fine. I have heard MTs were frustrated with the full Winscribe package, but maybe they have improved it.

Good luck.
Instant Text working with Winscribe

If I am not mistaken you need to make sure you link IT to the server the name of which should be in the Link Application window when you click on the Link icon.


If you need help, please contact tech support.


Marianne
Textware Solutions


Bytescribe 3x install

We've been using Bytescribe for years and are happy with the product. We recently added a new customer, so I purchased a DocShuttle Dictator and also found out, upon receiving it, that there was a 3-times install license. I suppose they have been experiencing, or think they have experienced piracy.

What I did not read in this thread is that you can, for about 10 or 20 dollars more, purchase a version of all this software that has a dongle (thing you plug into the USB port) so that you can install it as many times as you want. The software checks for this device and does not run unless it is there.

I think that Bytescribe could have made this clear to their customers and on the web site. Even though I am technical, this passed me by about why there was a dongle and no-dongle version. It didn't clearly state what the dongle did and why one would purchase it...until I called and asked after my purchase.

I would also suggest to everyone that the 3x install may not be part of prior licenses of the software, so I would guess that a new policy by Bytescribe does not affect software that came out before this policy and licensing arrangement. I've never bothered to check it out.

Overall, I think that Bytescribe is a great company. It is likely a small company like many of ours and cannot handle large numbers of inquiries with many variations that exist all the time. They've been very friendly to us and very responsive on all support requests. The only thing I wish they would do is add more features for more complex business interactions with multiple customers and multiple contract transcribers. The transcription business is getting more complex, especially with HIPAA and large distributed medical offices.
Really have no clue, but did you install the new RAM - sm
in the first slot? The larger memory strip has to go in the first slot, and the smaller RAM/DIMM whatever you have goes in the next slot. Is that possibly the problem?
Usually only one install per OS. Call
p
Either. Run will install it on your computer,
Save will put the program on your hard drive and you will have to find it and install the program from there.

Once installed, use the Load button to get the files to play in Express Scribe.

Can Ii install the CD on both of my computers? nm
n
Do you need to BUY Word and install it?? nm
s
How to install a program:
Download it and save it to the desktop.

Click on icon on the desktop (setup) to install it.

Follow instructions.


Where I am, using Winscribe, the supervisor on duty routine gives updates (sm)
with who is working on a particular account, how many jobs there are, if any have been kicked back (she/he can tell as they are out of sequence, obviously taken into someones local queue and then returned to the pool. The name of those working at any given time is announced, this lets us know if someone comes on board during unscheduled hours without clocking in.

It is great for me as I follow the rules. We are not to take jobs into the local queue (cherrypicking) and we are not to work outside of scheduled hours unless it is granted and there is ample work for the person coming on board so they do not take away from the regularly scheduled MTs. I love my job!
OMG! Footpedal will not operate. Winscribe. I can hear dictation

when I click on the arrow for "play" but my pedal is not registering.  Tried a different pedal and the same thing!  Have a call into the Help desk but I am panicking! 


Anyone have any idea would could possibly be wrong????  I have very rarely had foot pedal problems. 


best sound- WinScribe Dictaphone Transnet-NO- see inside
Best sound is Winscribe. Google it. Has excellent, excellent sound, far better than Dictatphone ExtText (see below). Has demographics that are with the job, however I don't know if it has a way to make the demographics automatically download into a document--- my company does its own programming for that. ? May be ask.

Dictaphone ExtText is tedious, tedious, tedious. I don't know why people like it. And the Expander that comes with it is poor, very few features that typists would use and a some that work against you-i.e. it won't capitalize an abbreviation you have put in, even if you type it in caps. I worked on it twice, 5 years apart, and they NEVER upgraded the sound or other features to make it more MT-friendly. A company that puts SO LITTLE EFFORT into their product for the end-user will never get my vote! My input, my opinion.
I can't install mine...??? I have to keep the CD in the drive
and click on My Computer and then click on the CD drive and then click on BOS2 to open. Then I just keep it minimized. I also like it much better than the book because of the search feature!
Stedman's spellchecker. Can I install this on....

two different computers?  I have a desktop and a laptop and I would like it on both but am unsure if I would be able to download it on both. May be a silly question but I am computer challenged :) .  Thanks


I agree. It was very easy to install.
Mine even has pictures on it to show where to plug everything in. :)
They are very easy to install, but, speaking SM
as a fellow illiterate, is there anyone who can help you? I mean, they don't even have to know a lot about computers either, but maybe you would feel better, but, honestly, it is quite easy.

You can buy them online and I imagine they are in stores too. Some even have three ports.
Can you install Stedman's Spellcheck on both
I have never used Stedman's Spellchecker before (just Dorland's) and am wondering if it is possible to buy it and install it on both MS Word and Word Perfect.

Thanks!!!!